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EE outages and service status in Halton, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Halton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Halton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Halton, England

The most recent EE outage reports came from the following cities: Morecambe.

CityProblem TypeReport Time
Morecambe Phone 12 days ago
Morecambe Internet 28 days ago

Community Discussion

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EE Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • bearded_courier
    the_bearded_courier 🇺🇦 (@bearded_courier) reported from Halton, England

    @EE no idea who votes you the best network, but the way customer services deals with customers is disgusting, all I wanted was my contact terminated, but have been left with hanging to end the call and still being tied in to you, with what seems little way of leaving.

  • PCCNS_Lyn
    LynLawrenson (@PCCNS_Lyn) reported from Pilling, England

    @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

  • Rick_Snape
    🏈🇬🇧Richard🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⚽ (@Rick_Snape) reported from Middleton, England

    @EE Are you doing any work in the LA3 area as I've been advised you've switched off my service?

  • JordanKing1512
    Jordan (@JordanKing1512) reported from Fleetwood, England

    @EE hi my 4g has been terrible the last couple of weeks only get 2/4 bars where ever I am. Can you help me please

  • abioliem
    ollie harris (@abioliem) reported from Fleetwood, England

    @mouthwaite @EE Never would I use EE again, they are the worse network I have ever been with. Go all the way with this, I think it’s worth it

  • JoeBourne
    @joebourne@mastodon.online (@JoeBourne) reported from Lancaster, England

    Anyone know why 4/5g coverage is so bad in Lancaster right now? Feels like it's been very low for weeks on both my providers @ThreeUK and @coopuk (who use @EE I think).

  • RPBlackburn
    Richard Blackburn (@RPBlackburn) reported from Fleetwood, England

    Well looks like @ee really have failed to respond to my complaint about over charging after a contact had expired and inadequate notice. @Ofcom how long do they have to deal with the complaint?

  • steve_gorrie
    Steve gorrie (@steve_gorrie) reported from Fleetwood, England

    Come on @EE , no internet service in poulton le fylde for three days now!!!!😡

  • bearded_courier
    the_bearded_courier 🇺🇦 (@bearded_courier) reported from Halton, England

    @EE thank you so much for the worst customer service experience I have ever had the misfortune to endure. All I want to do is terminate my contract, I have been given several different excuses, made to feel belittled, and more or less bullied to the point I’ve had to end the call

  • AJwilcock23
    Adam Wilcock (@AJwilcock23) reported from Middleton, England

    @EE just want to pass on how impressed I have been with a member of your staff called Simon Scullion. His customer service has been fantastic from start to finish.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicklo2k
    Handsome Nick (@Nicklo2k) reported

    @EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.

  • JennyB311
    Jenny (@JennyB311) reported

    My 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?

  • sparkyuk11
    Sparky (@sparkyuk11) reported

    @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

  • MickyJones_
    Micky Jones (@MickyJones_) reported

    @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

  • TinaAnderson86
    TiNa AnDeRsOn (@TinaAnderson86) reported

    @EE really pissing me off Anyone else having issues when out and about with there signal? You literally can't use anything even whatsapp 200 quid a month for ****

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • StuTheLad
    NomadBiker148™ (@StuTheLad) reported

    @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

  • DEI_Bollard
    Dave (@DEI_Bollard) reported

    @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??