EE Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Alexandria come from postal codes G83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (40%)
-
Phone (29%)
-
Total Blackout (15%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Paisley, Johnstone, Alexandria, Renfrew and Dumbarton.
City | Problem Type | Report Time |
---|---|---|
Total Blackout | ||
Internet | ||
Total Blackout | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
-
Ronny Davies (@RonnyDavies) reported from Glasgow, Scotland
@EE would like to buy data for my dongle but your site appears to be "under maintenance" Another example of your customer care being "utter crap" but hey let's play can you help and see if you actually earn my custom
-
kimberly yates (@kimsy40) reported from Renfrew, Scotland
@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!
-
kimberly yates (@kimsy40) reported from Renfrew, Scotland
@EE waiting for any resolution with this company is the worst experience ive ever had!
-
kimberly yates (@kimsy40) reported from Renfrew, Scotland
Terrible experience with you 40 days later my son's phone still not working my first experience with you and my last @EE
-
Barry Higgins (@barryhiggins3) reported from Glasgow, Scotland
@EE No, never had any problems, I called your customer services team and they advised that you are having problems and it’s being looked into. Please can you take the time to advise your customers of this, and also when you expect a resolution.
-
Paul Wilson (@PaulWilsonx) reported from Glasgow, Scotland
Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!
-
Rachel (@Melvooxd) reported from Glasgow, Scotland
@EE Its samsung galaxy s8. Still not working today
-
Kirsty (@KirstyB3108) reported from Glasgow, Scotland
@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE
-
lorna gibbs (@gibbsgirl21) reported from Glasgow, Scotland
@EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.
-
Kirsty (@KirstyB3108) reported from Glasgow, Scotland
@EE Everywhere I go, I’m worried in case it’s a problem with my phone
-
Ronny Davies (@RonnyDavies) reported from Glasgow, Scotland
@ee internet problem ls at Hampden Park is it a surprise to you and please check back no scripted reply or I will embaress you Again
-
Yvonne Shaw (@auburnfaerie8) reported from Paisley, Scotland
@EE I've only been on EE for a week now & hate it already, crap data package, forgot my password to log in & by the time I got the email to reset the password link expired not a happy customer😠
-
Ronny Davies (@RonnyDavies) reported from Glasgow, Scotland
@pulse_breakfast @EE Indeed, @EE by far the worse to deal with unless you break through their standard script and move to someone with actual intelligence. Poor in extreme
-
Grantt! 🎮👾 (@thesaltirex) reported from Glasgow, Scotland
@EE for some strange reason those “Add to Plan” items never actually work when I try to buy one. Which is a shame cause I’d like to - don’t fancy phoning up just to buy something
-
Kev Smith (@starflyer8450) reported from Glasgow, Scotland
@EE #eeworstcustomerexperience #eefaultyphone EE provided an iPhone which has developed a software fault. Apple can't fix it. EE are being paid monthly for the phone but will not replace it because of a scratch to the screen. EE manager tried to pressure us not to take our
-
Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland
@EE funny how I can tweet etc yet I can't even send a text message. Service ghastly as usual. Nonsense 😠😠😠😠😠
-
Stephen M (FdSc) (@moonster8) reported from Glasgow, Scotland
@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!
-
Stephen M (FdSc) (@moonster8) reported from Glasgow, Scotland
@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.
-
Kerry 🍀🤫 (@wee_kezza) reported from Glasgow, Scotland
@EE Is there problems with the network I can’t make phone calls
-
Grantt! 🎮👾 (@thesaltirex) reported from Glasgow, Scotland
@EE is the store down online
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
ScopeMaster (C Hammond) (@ScopeMaster_) reported
@EE I was told on phoning again that there are 1.2 million mobile broadband dongles issued and over 50% have stopped working. After 6+ weeks, it's very annoying to have to spend my time chasing for a replacement/refund when clearly there is a BIG problem at your end.
-
Grant (@LegoDuckiee) reported
@EE hey guys, you having issues with your app? Trying to look at my upgrade options but keeps crashing
-
ScopeMaster (C Hammond) (@ScopeMaster_) reported
@EE I understand that you may have a technical problem which is hard to fix. It can take a while, but 6 weeks is enough. I asked for a replacement and it was not offered. If it's true (and you haven't denied it) there are 500k customers paying for service and it's not working....
-
John Edwards (@EuclidianBoxes) reported
@EE The post code is the middle of town rather than where I live. It seems that the influx of tourists has overwhelmed the network, is there a chance capacity might be increased to resolve this?
-
Robin Taylor (At home 🏡) (@Raxor1Robin) reported
@EE mainly for data, but very rarely calls and texts, but if it was data only what device would sort this problem out?
-
Aso Hemaa (@AbenaaAnncou) reported
@EE are there problems with your network today, can’t use text or WhatsApp
-
Lisa Kilby (@Kilbybooty) reported
@EE Hi, when I upgraded I got a free xbox 12 month game pass but now I can't remember how to access it - please can you help?
-
Ste* (@LFCste87) reported
@EE hi guys, my EE broadband keeps disconnecting and then reconnecting! Are there any issues at the moment? Broadband light is flashing red then will reconnect for a few mins and repeat.
-
Farook Naji (@farooknaji) reported
@EE I've just been shocked by charges on my phone bill. Calling an 0844 cust service number, on hold all day (not EE's fault) but have been hit with a 68 pence/minute access charge from EE. Total bill £108. How can you justify this charge? Certainly not clear to your customers!
-
Steve Valentine (@SJV1957) reported
@EE Not sure there's much point to be honest Sam - spoken to 4 people now and had 4 different stories! But if you think I'm waiting until10th June for an update and a return of signal, you e got another think coming