EE Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent EE outage reports came from the following cities: Greenock, Glasgow, Johnstone, Paisley, Helensburgh and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Ruth Lloyd
(@Ruthie_lizzie) reported
from
Glasgow, Scotland
@EE hi my router keeps switching itself off and comes back on again-does this regularly, get max of 20 mins internet. I contacted an advisor through text but didn’t get a call back, no issues with line
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isaac bjorn
(@isaac_bjorn) reported
from
Glasgow, Scotland
Sorry but @EE totally beats @ThreeUK at any type of mobile signal. I’m in Glasgow and even in 5G the internet is so slow on Three. I use a BUSSINESS sim from EE and personal number from three and mostly have to use the EE at all times because it just works.
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Pauline Ross
(@AuntieP1888) reported
from
Glasgow, Scotland
@EE Any service problems in Glasgow G34? I’ve had no service all morning 🤔
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𝕃𝕠𝕣𝕒 𝕄𝕔𝔻𝕒𝕕𝕖 🏴
(@Lora89_x) reported
from
Glasgow, Scotland
@EE I got a replacement sim today and nothing is working I have tried the usual steps I need this working tonight can someone please help
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José L Martínez Hens
(@jlmhens) reported
from
Glasgow, Scotland
Schoked with @EE They sold me a #smartplan in April taking me out of my EU roaming free as old client & getting extra money for my future peace of mind. After 3 months they have charged me for Eu roaming on daily basis and now they ask me for 990 Pounds penalty to cancel contract
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Flash 🖤🤍💜 🔜 PrideGlasgow
(@ObedientFlash) reported
from
Glasgow, Scotland
@EE @pedro188867 Isn't that the problem though, if you think we can "expect good service" when there is none, maybe the stats your working from aren't so reliable.
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🍒LJB🍒
(@Sposcer) reported
from
Renfrew, Scotland
@EE Would help of you didn't take payments off people for services they never signed up for, like prime.
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@EE hi just upgraded my phone online to get the @bluelightcard discount, but I didn't get the option to put in the code.. please can you help
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squarepush
(@squarepush) reported
from
Glasgow, Scotland
Hey @EE is your broadband down in Glasgow? Seems like mine stopped working a few minutes ago and I can't go on myee to check as neither the app nor the website seem to be working.
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Kerry
(@wee_kezza) reported
from
Glasgow, Scotland
@EE is there a problem I can’t get any 4G at the moment can only get on via wifi
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@EE are there issues with the Network and Mobile Data in Glasgow?
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TheGodofPod (Movie Daft) 🏴
(@TheGodofPod) reported
from
Glasgow, Scotland
Hi @EE What is going on with your service this weather?
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Corpyburd
(@LorrHayn) reported
from
Glasgow, Scotland
@EE But your network is down in Glasgow!
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Mark Thompson
(@thompsonmark_) reported
from
Greenock, Scotland
@EE Hi. My signal has gone and hasn’t came back since last night. Upgraded to sim only on Saturday and getting a new sim sent out but did not get told about this one getting deactivated and I need signal for a very important phone call tomorrow and for work!
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Brian
(@brianc0nn0r) reported
from
Glasgow, Scotland
@EE Have you checked the emf damage it causes or do you not give a ****
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Andrew Roberts
(@Andy_Esq) reported
from
Glasgow, Scotland
@EE I’m seeing that others are having similar issues to me but it also seems like you reckon that it’s not widely spread. I am unable to receive or make calls. This was fine an hour or so ago. I’m in Glasgow with absolutely fine signal and also wifi calling active.
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gary hannar
(@armymad1) reported
from
Glasgow, Scotland
@EE And yet I still get a dodgy signal in my house Glasgow West end .... hmmmm !
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Derek Gilchrist
(@EdinburghUnique) reported
from
Glasgow, Scotland
Hey @EE - can you let us know when the internet outage that’s been going on for 48 hours in Glasgow is likely to be fixed. Thanks!
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Mark Bradley
(@celtic196721) reported
from
Glasgow, Scotland
@lickle_monster @EE Thought it was just myself - can’t even get 3G signal in the centre of Glasgow, having to resort to free wifi on public transport, remind me why exactly am i paying money to @EE for data again? 🙄
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
Today the North East of #Glasgow revisited the Stone Age! Nae trains. Nae buses Nae @EE 4g signal so no way of seeing where buses are. 1 hour 35 minutes and counting to get home! 🤬🤬🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Colette Burgess
(@Colettex) reported
terrible service from @EE had no internet for about 2 weeks, how am I expected to work from home! And now we have got to apparently wait for 24 hours for a call back, not good enough!
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DT
(@DTBolton1234) reported
@EE Hi, if I’m going to the USA for a week can I add the roam abroad package then cancel it when I get back - meaning I only incur one monthly charge of £10?
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Chris Aerospace
(@chris_aerospace) reported
@EE Tried to login but all I get is white blank pages. On both of my computers and all browsers (Chrome, Edge and Firefox!) and I have even cleared the cookies and cache too 😪
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Sarah Higham
(@harah_sigham) reported
@EE was told my new phone should be dispatched within 24 hours when I upgraded on Sunday. Can’t track my order, no text update/dispatch notice as yet and no sign I’ve even upgraded on my account via website/app - help?
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z.k
(@Zaid_k32) reported
@orange @EE @orangeJo This company does not care about providing service to clients and will just present you attractive deals before providing you with the service you expect. Where the customer support will not assist you; for example, my landline has been out of service for almost 3 month
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Leonara
(@Leonara99550659) reported
@EE What an unbelievably awful advert.
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clairebear
(@pummellclaire) reported
@EE not only do you want to charge me £95 a month for two contracts I have paid for in full, you now want to charge me £34 to cancel a contract naturally coming to an end this month!?! Absolutely disgusting!! #EE #badcustomerservice #appalling
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Ridley Scott
(@ridinhert) reported
@ee despite texting 'ROAMING' to 150 from the UK it appears I have bought the most expensive paperweight there is. Phoning your call centre with someone else's phone and you just press lots of menu buttons and wait ages and hang up. My phone is a @huawei
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Bianca ©
(@BionicBK) reported
@EE the in store service at Ealing has been terrible we cancelled my Mother’s sim plan a month ago and now her phone can’t be used because your incompetent staff refused to help and do their job properly. Customer care were useless on the phone too.
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lee williams
(@thelee_x_w) reported
@virginmedia Appears there are issues due to planned upgrades. It would have been nice to have been notified? Had to make a last minute dash to the office now. Boss not happy as I missed an hour. @EE provided a much better CX.