EE Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Greenock and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Victoria 🌈🦄🦋💞
(@LadyVSmith30) reported
from
Glasgow, Scotland
@EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼
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𝙿𝚒𝚓𝚒𝚗𝚗𝚗
(@Pijinnn_) reported
from
Glasgow, Scotland
Hello @EE I appear to have had a massive signal strength drop to my 4G box. My postcode begins with G41 (Glasgow area) Ive trouble shooter the router and can see no fault with it.
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Lady Smartieplum and Zuki
(@smartieplum) reported
from
Glasgow, Scotland
@EE broadband is shit. Constant buffering and cutting out. I'm switching.
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Victoria 🌈🦄🦋💞
(@LadyVSmith30) reported
from
Glasgow, Scotland
@EE disgraceful service today, unable to access nhs discount code for upgrade & then cut off mid conversation! #disappointed
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𝙲𝚘𝚕𝚒𝚗 𝚂𝚊𝚕𝚎𝚜 🏴☀️🚴🏽♂️🍩
(@ColinASales) reported
from
Paisley, Scotland
@EE @MarcAllera @rootmetrics Agree with this. Whenever I get a dropped call it's never my signal - always someone on another network 🙂
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Pippa jane wild
(@pippa_wild) reported
from
Glasgow, Scotland
@EE I would like this week to slow down. Haha I'm back to work on Monday after sheilding for 3 months.
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Fiona Jackson@fifi la belle 💕
(@FionaJa75076181) reported
from
Glasgow, Scotland
@EE @lilyhlprestwood My broadband down since yesterday morng G314SG Area I'm housebound need to do my shop..please help.
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Binky
(@PaleHorseBinky) reported
from
Glasgow, Scotland
@EE Yes, it says “there seems to be a problem... Sorry we’re having a little difficulty right now. Try closing the app and coming back later”. It has been doing this since I tried to logon yesterday. It’s the same with the website.
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Sean Buckley
(@SeanBucks10) reported
from
Alexandria, Scotland
@EE terrible customer service again from yourselves! Christmas ruined! Well played
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Maura Currie
(@MauraCurrie) reported
from
Paisley, Scotland
@EE We’re using more data because the broadband is so temperamental and poor (EE)
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Ally
(@allycampbelll) reported
from
Glasgow, Scotland
@liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow
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Owen
(@OwenRobloxian) reported
from
Glasgow, Scotland
@EE I’m not an EE customer any more but I recommend you put out a tweet telling people about a scam that’s going around A number (usually +44 7873 567131) will message with a link saying a purchase or bill didn’t go through. Hope no one falls for this one!
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Daniel Carrington
(@DCarrington) reported
from
Dumbarton, Scotland
@EE Hi, I am looking at upgrading but the text chat thingy doesn't work.
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hey @EE, every time I try to upgrade my phone online the site crashes at the final payment stage. And your live online chat seems to be down.
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
brilliant service there from @EE ...90 year old mum in law in hospital just now using her “emergency” PAYG phone to call folk..spent £60 on top-ups in three weeks..now swapped to a £7.50 a month deal with unlimited calls..Holly and Kate were absolute stars helping my wife !!
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🍒LJB🍒
(@Sposcer) reported
from
Renfrew, Scotland
@EE Yet will need extra data for filming all their stupid dances
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Pippa jane wild
(@pippa_wild) reported
from
Glasgow, Scotland
@EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.
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A Bit of An Animal
(@leemullin1) reported
from
Glasgow, Scotland
@EE hi I’ve no 4G coverage in the G71 area of Glasgow is there a problem
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@EE I’m sick of this crap service, I’m just looking to get rid of EE now
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Clydebank, Scotland
@EE Tried to Anytime Upgrade but order was cancelled as I was told I have to go on a higher price plan. I currently receive f&f discount which reduces the monthly cost, but the new plan would be higher than what I am paying with a discount. Help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Gill
(@Niggleg1956) reported
@mouthwaite @EE After many years of crap with vodafone i switched to sky mobile so easy no hassle upgrades when i want..!!!
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Jodie Jayne
(@JodieJayne4) reported
@MeStressymummy @mouthwaite @EE Like everybody's customer service experience is the same. Like all the shops have the same people working in them. Like everyone's customer queries are the same. Get a grip.
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Jonathan Errington
(@Rjonroberts3rd) reported
@MarcAllera @EE I'm normally the first to bash poor CS, but today I experienced something that has become an anomaly in the current age. 'Dan the man' from your call centre in Derry is a legend. Brilliant attitude, professional, funny. If only all CSRs could be modelled on him
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lucy
(@lucygitsom) reported
@MeStressymummy @mouthwaite @EE Wow!! I think that is a bit uncalled for! No matter what anyone is going through she has the right to good customer service. Calling someone a Brat is completely childish in my opinion. No need!
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AJ Denman
(@cherrystar3) reported
@AndrewRWhite @mouthwaite @EE So true!! I used to get significant discounts. Been a customer for over 10 years and there’s no perks for loyalty
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sandra oneill
(@sandraspeccy) reported
@mouthwaite @EE Wtf how bloody rude are you! Miss madam
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Joseph Mcatominey
(@joe68mac) reported
@mouthwaite @EE Been there thats why I left. Terrible customer service. Went back to O2 dont know I'd that was a good move now they are going in with vergin media.
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Gareth
(@GPCamies) reported
@mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care it seems they don't!.
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Well hello there!
(@BranockMorris) reported
@mouthwaite @EE Customer service in the uk is a thing of the past unfortunately. I am with Virgin & their customer service is utterly dreadful. So greedy. In fact I would go so far as to say all US companies are particularly greedy. It’s a shame. It’s wrong & you absolutely should expect better
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joanne jones
(@Jonesta1) reported
@mouthwaite @EE I had an absolute mare with them, we couldn’t get it sorted so they put you in lockdown, basically it goes to another dept who will then try and sort it for you!!! The stress it causes is ridiculous just awful 😩😩😩