EE Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Greenock, Paisley, Helensburgh, Alexandria and Killearn.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Kev Smith
(@starflyer8450) reported
from
Glasgow, Scotland
@EE #eeworstcustomerexperience #eefaultyphone EE provided an iPhone which has developed a software fault. Apple can't fix it. EE are being paid monthly for the phone but will not replace it because of a scratch to the screen. EE manager tried to pressure us not to take our
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Rachel
(@Melvooxd) reported
from
Glasgow, Scotland
@EE Its samsung galaxy s8. Still not working today
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kimberly yates
(@kimsy40) reported
from
Renfrew, Scotland
@EE waiting for any resolution with this company is the worst experience ive ever had!
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Sean Buckley
(@SeanBucks10) reported
from
Alexandria, Scotland
@EE terrible customer service again from yourselves! Christmas ruined! Well played
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Graeme Dunipace
(@leoncupra7) reported
from
Glasgow, Scotland
@EE can you help, I have only been getting 3G all day and I have been in numerous locations, it’s normally fine and nothing has changed
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Clydebank, Scotland
@EE Tried to Anytime Upgrade but order was cancelled as I was told I have to go on a higher price plan. I currently receive f&f discount which reduces the monthly cost, but the new plan would be higher than what I am paying with a discount. Help!
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kimberly yates
(@kimsy40) reported
from
Renfrew, Scotland
Terrible experience with you 40 days later my son's phone still not working my first experience with you and my last @EE
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Stephen M (FdSc)
(@moonster8) reported
from
Glasgow, Scotland
@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.
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Yvonne Shaw
(@auburnfaerie8) reported
from
Paisley, Scotland
@EE I've only been on EE for a week now & hate it already, crap data package, forgot my password to log in & by the time I got the email to reset the password link expired not a happy customer😠
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE funny how I can tweet etc yet I can't even send a text message. Service ghastly as usual. Nonsense 😠😠😠😠😠
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Kirsty
(@KirstyB3108) reported
from
Glasgow, Scotland
@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE
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Kirsty
(@KirstyB3108) reported
from
Glasgow, Scotland
@EE Everywhere I go, I’m worried in case it’s a problem with my phone
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Owen
(@OwenRobloxian) reported
from
Glasgow, Scotland
@EE I’m not an EE customer any more but I recommend you put out a tweet telling people about a scam that’s going around A number (usually +44 7873 567131) will message with a link saying a purchase or bill didn’t go through. Hope no one falls for this one!
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Paul Wilson
(@PaulWilsonx) reported
from
Glasgow, Scotland
Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!
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lorna gibbs
(@gibbsgirl21) reported
from
Glasgow, Scotland
@EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@EE I’m sick of this crap service, I’m just looking to get rid of EE now
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Ally
(@allycampbelll) reported
from
Glasgow, Scotland
@liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow
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A Bit of An Animal
(@leemullin1) reported
from
Glasgow, Scotland
@EE hi I’ve no 4G coverage in the G71 area of Glasgow is there a problem
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kimberly yates
(@kimsy40) reported
from
Renfrew, Scotland
@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!
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Stephen M (FdSc)
(@moonster8) reported
from
Glasgow, Scotland
@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@Jamieleeboy) reported
@EE I’m still waiting on contact? Is your customer service really that bad ?
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EFCSD
(@EFCSD5) reported
@EE so my s22 received Sunday was faulty. Requested pick up. Agrees you'd send illusive silver bag. You won't change contract until you receive it and yer prepared to leave me without a working phone with a seriously ill hubby. Awful
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united forever
(@REDDEVIL71) reported
@Jessica85079057 @EE What. Did I read that correctly. £787? Have you escalated it to the financial ombudsman? I think you should. Also request your bank to do a charge back. And they will until the matter has been resolved. Thanks I’ll cancel.
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Tim Barnes
(@Tim_D_Barnes) reported
Do you know what @O2 I can’t wait for my new @EE sim to turn up so I can get off your absolutely terrible network. As soon as I go indoors can’t access data, phone calls are crackly. As soon as I get 5G nothing works. What’s happened to your network? You used to be good
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Jon Kirby
(@JonKirby1974) reported
@EE the uk's shittest network strikes again. Wife waiting on a doctors call, call came went straight to voicemail without even ringing as yet again she has no signal. You can shove your contract up your arse I'm not paying it anymore...... shite!
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Re-Enlightenment
(@REnlightenment) reported
@EE I just wouldn't bother with your Twitter account, it's pointless. All solved now, no thanks to you. Go back to your silly marketing tweets, and stop trying to pretend this account is for resolving service issues.
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Andy Scott-Davies
(@pandybear55) reported
@DPDgroup_news You can’t help me, I’ve dm’d you, and you said you can’t help as it’s UK. You gave me a link to a chat bot. That actually just went in circles. And didn’t help And still I just get told it will be tomorrow. But it never comes. @EE
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callum
(@ninjacallum) reported
@EE you possibly missed the greatest advert opportunity for Christmas with Kevin bacon being in the guardians of the Galaxy Christmas special and he even uses his mobile phone to call earth from space in it would have been a good advert for signal reliability
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Graham Lloyd
(@GrahamL20411470) reported
@EE my mother received a call from the following No 07497348686 this number is on EE network. The person was trying to speak to my mum & obtain bank details from her she has dementia this person is hoping to commit fraud they said they were from a well-known bank EE get rid
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Adamh997
(@Adamh9971) reported
@EE I have had an intermittent broadband connection for the last week. Router drops off every two hours and then refuses to regain a connection for around 20 minutes. Not the first time this has happened this year. Please can you help me?