EE Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Johnstone and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Owen
(@OwenRobloxian) reported
from
Glasgow, Scotland
@EE I’m not an EE customer any more but I recommend you put out a tweet telling people about a scam that’s going around A number (usually +44 7873 567131) will message with a link saying a purchase or bill didn’t go through. Hope no one falls for this one!
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Yvonne Shaw
(@auburnfaerie8) reported
from
Paisley, Scotland
@EE I've only been on EE for a week now & hate it already, crap data package, forgot my password to log in & by the time I got the email to reset the password link expired not a happy customer😠
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kimberly yates
(@kimsy40) reported
from
Renfrew, Scotland
@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE funny how I can tweet etc yet I can't even send a text message. Service ghastly as usual. Nonsense 😠😠😠😠😠
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Binky
(@PaleHorseBinky) reported
from
Glasgow, Scotland
@EE Yes, it says “there seems to be a problem... Sorry we’re having a little difficulty right now. Try closing the app and coming back later”. It has been doing this since I tried to logon yesterday. It’s the same with the website.
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Stephen M (FdSc)
(@moonster8) reported
from
Glasgow, Scotland
@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.
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A Bit of An Animal
(@leemullin1) reported
from
Glasgow, Scotland
@EE hi I’ve no 4G coverage in the G71 area of Glasgow is there a problem
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kimberly yates
(@kimsy40) reported
from
Renfrew, Scotland
Terrible experience with you 40 days later my son's phone still not working my first experience with you and my last @EE
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hey @EE, every time I try to upgrade my phone online the site crashes at the final payment stage. And your live online chat seems to be down.
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Ally
(@allycampbelll) reported
from
Glasgow, Scotland
@liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow
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𝙲𝚘𝚕𝚒𝚗 𝚂𝚊𝚕𝚎𝚜 🏴☀️🚴🏽♂️🍩
(@ColinASales) reported
from
Paisley, Scotland
@EE @MarcAllera @rootmetrics Agree with this. Whenever I get a dropped call it's never my signal - always someone on another network 🙂
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Sean Buckley
(@SeanBucks10) reported
from
Alexandria, Scotland
@EE terrible customer service again from yourselves! Christmas ruined! Well played
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Graeme Dunipace
(@leoncupra7) reported
from
Glasgow, Scotland
@EE can you help, I have only been getting 3G all day and I have been in numerous locations, it’s normally fine and nothing has changed
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Kev Smith
(@starflyer8450) reported
from
Glasgow, Scotland
@EE #eeworstcustomerexperience #eefaultyphone EE provided an iPhone which has developed a software fault. Apple can't fix it. EE are being paid monthly for the phone but will not replace it because of a scratch to the screen. EE manager tried to pressure us not to take our
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kimberly yates
(@kimsy40) reported
from
Renfrew, Scotland
@EE waiting for any resolution with this company is the worst experience ive ever had!
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Lady Smartieplum and Zuki
(@smartieplum) reported
from
Glasgow, Scotland
@EE broadband is shit. Constant buffering and cutting out. I'm switching.
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Stephen M (FdSc)
(@moonster8) reported
from
Glasgow, Scotland
@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!
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Hugh Toner
(@scoobyhugh8) reported
from
Glasgow, Scotland
@EE I’m sick of this crap service, I’m just looking to get rid of EE now
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Rachel
(@Melvooxd) reported
from
Glasgow, Scotland
@EE Its samsung galaxy s8. Still not working today
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Clydebank, Scotland
@EE Tried to Anytime Upgrade but order was cancelled as I was told I have to go on a higher price plan. I currently receive f&f discount which reduces the monthly cost, but the new plan would be higher than what I am paying with a discount. Help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ro§ie
(@RosieVegGdn) reported
@EE Akshually, dear @ASA_UK the fewls on the hill at @EE provide the worst reception in NW London. Service here is so bad, our local EE shop was forced to close.
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Sue ✨
(@skellytor07) reported
@EE tried to upgrade my contract, payment for upfront cost declined, advised to call to get help, but office is currently closed? It says on the website that they should be open!?
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Vicky
(@vicci69) reported
@EE No signal in my house and when I'm out now for 2 weeks and now it's saying your provider has turned off 4g! What's going on is this a common problem at the moment ???
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Amadoncraic
(@Amadoncraic) reported
@JakeOKane @EE @Virgin Communication companies are by far the worst communicators when things go wrong. I think every CEO of every tech company should be made to do a day on their own help desk and visit a customer who feels let down face to face at least once an month.
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tim bwa
(@timbwa1) reported
@EE can you sort out the scammers using your network sending texts messages and calls pretending to be local services. #tightenup
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Ruth Hill
(@RuthHillWrites) reported
Excellent day of customer service today. Workforce in the road cut off our phone and internet this morning. Within an hour @EE (our mobile and broadband provider) had boosted my data by 50GB so we could keep working from home and within 6hrs @OpenreachHelp had fixed the fault.
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Daniel Davis
(@danieldaviscomp) reported
@VodafoneUK I’m sure It won’t make a difference to you, but it does for me. So, just counting the last days of my contract with you and then off I go to @EE, @O2 or other company with better service and definitely a company I could trust
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Rab campbell
(@Grascid) reported
@EE why is your website trying to say my sony experia 5 isnt compatible with 4G, 3G or even 2G???? And then saying visit shop to buy a phone that is??? Signal has gotten alot worse in my entire area n checked for problems
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John Gotti
(@TeflonJohnGotti) reported
@EE I will have payments stopped and I will get a refund of my £200 that I paid upfront as well as the cost of my other bill which was £16.15 that wasn’t refunded when I started the new plan a month earlier than when my old one ended. I need a response now #ee #refund #cancel
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Mass Eye
(@Masai_Williams) reported
@EE Ha ha good shout on my console of choice! I didn't know that but I already pay for Game Pass Unlimited and am only using my EE phone temporarily for my modem as I've had an issue with Three that won't fix until the end of the month, I have 5G over there 👌🏾