EE outages and service status in Alexandria, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Alexandria, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 2, 8:10 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alexandria, Scotland
The most recent EE outage reports came from the following cities: Paisley, and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley
|
Wi-fi | 5 days ago |
|
Clydebank
|
Internet | 15 days ago |
|
Paisley
|
TV | 18 days ago |
|
Paisley
|
Phone | 1 month ago |
|
Clydebank
|
TV | 1 month ago |
|
Paisley
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Maura Currie (@MauraCurrie) reported from Paisley, Scotland@EE We’re using more data because the broadband is so temperamental and poor (EE)
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Karen Eaton (@KarenEa66924493) reported from Greenock, Scotland@Locky91955576 @Imaojord @EE Exactly, I have been an EE customer since they started out, I have 3 lines with them paying them £150 a month between them, not due an upgrade until March they wanted £300 early upgrade fee, one of my other lines Iv only have for 5 months (ee state has to be 6 months)
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Sean Buckley (@SeanBucks10) reported from Alexandria, Scotland@EE terrible customer service again from yourselves! Christmas ruined! Well played
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kimberly yates (@kimsy40) reported from Renfrew, ScotlandTerrible experience with you 40 days later my son's phone still not working my first experience with you and my last @EE
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kimberly yates (@kimsy40) reported from Renfrew, Scotland@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!
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𝙲𝚘𝚕𝚒𝚗 𝚂𝚊𝚕𝚎𝚜 🏴☀️🚴🏽♂️🍩 (@ColinASales) reported from Paisley, Scotland@EE @MarcAllera @rootmetrics Agree with this. Whenever I get a dropped call it's never my signal - always someone on another network 🙂
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🍒LJB🍒 (@Sposcer) reported from Renfrew, Scotland@EE Yet will need extra data for filming all their stupid dances
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Linda Hancy (@Linda__xo) reported from Paisley, ScotlandHey @EE I’m waiting on a refund for return of equipment you have received & keep getting cut off while on the phone. Can someone help me with this please??
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Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@EE Hi. My signal has gone and hasn’t came back since last night. Upgraded to sim only on Saturday and getting a new sim sent out but did not get told about this one getting deactivated and I need signal for a very important phone call tomorrow and for work!
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🍒LJB🍒 (@Sposcer) reported from Renfrew, Scotland@EE Would help of you didn't take payments off people for services they never signed up for, like prime.
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Milldawg☀️ (@TracyMillerTime) reported from Linwood, Scotland@EE DESPERATELY needing help and been dealing with utter incompetence for 3 hours now!!! Internet not working & call handlers repeatedly letting me down! HELP!!
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Lee Barros (Fotze) (@BarrosLXXXIX) reported from Clydebank, Scotland@EE Tried to Anytime Upgrade but order was cancelled as I was told I have to go on a higher price plan. I currently receive f&f discount which reduces the monthly cost, but the new plan would be higher than what I am paying with a discount. Help!
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Runningman (@Mark_Barrow) reported from Clydebank, Scotland@EE any issue with signals in G81 area. No service showing?
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Daniel Carrington (@DCarrington) reported from Dumbarton, Scotland@EE Hi, I am looking at upgrading but the text chat thingy doesn't work.
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Yvonne Shaw (@auburnfaerie8) reported from Paisley, Scotland@EE I've only been on EE for a week now & hate it already, crap data package, forgot my password to log in & by the time I got the email to reset the password link expired not a happy customer😠
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David Ross (@DRoss215) reported from Paisley, Scotland@EE @EE travelling to Turkey be extremely careful as unfortunately the business tariffs are shockingly expensive. Customer service guys in Greenock excellent but unable to offer an economicly viable tarrif.
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kimberly yates (@kimsy40) reported from Renfrew, Scotland@EE waiting for any resolution with this company is the worst experience ive ever had!
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Adrian Berry (@bezzyboy72) reported from Paisley, Scotland@EE whats happening with the outage in Glagow , this is the 2nd day????
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Rachel Lawson (@xraqattackx) reported from Paisley, Scotland@SamsungTV @EE bought a tv and it’s a year old and just out of warranty I’ve spoke to tv expert this morning and this model is known for all sorts of faults! Flashing stand by lights and tv screen won’t turn on? Not a happy girl! £350 down the drain.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kati Thompson (@CrazyRatLady80) reported@EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?
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Lu 🎙⚒️ (@recklesslntent) reported@EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent
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Les Cashmore (@LesCashmore) reported@EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?
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John (@JohnStokes0uk) reported@briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better
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moonpunk (@moonpunk) reported@tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!
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shaun bull (@shaunwbull) reported@EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.
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The Driver 🏴☠️ (@i_drive_the_bus) reportedAnd now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband
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Les Cashmore (@LesCashmore) reported@EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?
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Lisa :) (@lsl_scott) reported@EE Why tell me to call when I have to make a complaint online? More time wasting.
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Alan Royston (@pagechord) reported@EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!