EE Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent EE outage reports came from the following cities: Glasgow, Erskine, Greenock and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Phone | |
| Glasgow |
Wi-fi | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Erskine |
Phone | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@EE hi just upgraded my phone online to get the @bluelightcard discount, but I didn't get the option to put in the code.. please can you help
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John Hamilton 🏴
(@johnham666) reported
from
Glasgow, Scotland
@dpd_support I was no 36 in a delivery queue but when the driver reached no 35 he seems to have got stuck. I was told he would be here in 30 minutes about 5 hours ago. 4 1/2 hrs late. Your live chat is terrible You’ll have to explain to @EE why they lost £1100 year contract
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John Hamilton 🏴
(@johnham666) reported
from
Glasgow, Scotland
@EE Can you tell me how to cancel an order please? Can’t get through on phones and the website doesn’t show my order. I Phone 13 will be out before I get the 12
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Donna
(@PowerWench80) reported
from
Glasgow, Scotland
@EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?
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🍒LJB🍒
(@Sposcer) reported
from
Renfrew, Scotland
@EE Would help of you didn't take payments off people for services they never signed up for, like prime.
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Karen Eaton
(@KarenEa66924493) reported
from
Greenock, Scotland
@Locky91955576 @Imaojord @EE Exactly, I have been an EE customer since they started out, I have 3 lines with them paying them £150 a month between them, not due an upgrade until March they wanted £300 early upgrade fee, one of my other lines Iv only have for 5 months (ee state has to be 6 months)
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David Ross
(@DRoss215) reported
from
Paisley, Scotland
@EE @EE travelling to Turkey be extremely careful as unfortunately the business tariffs are shockingly expensive. Customer service guys in Greenock excellent but unable to offer an economicly viable tarrif.
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Ruth Lloyd
(@Ruthie_lizzie) reported
from
Glasgow, Scotland
@EE hi my router keeps switching itself off and comes back on again-does this regularly, get max of 20 mins internet. I contacted an advisor through text but didn’t get a call back, no issues with line
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Zander
(@Big_Zed) reported
from
Glasgow, Scotland
@EE I am now becoming discussed with the level of service I am getting regarding cueing my bills. I have not been able to access any of my bills since November neither online or on the app. When I call just get fobbed off with excuses. I want this to be fixed!
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Sean
(@SeanGra15094727) reported
from
Glasgow, Scotland
@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.
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Milldawg☀️
(@TracyMillerTime) reported
from
Linwood, Scotland
@EE DESPERATELY needing help and been dealing with utter incompetence for 3 hours now!!! Internet not working & call handlers repeatedly letting me down! HELP!!
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martin boyd
(@martinboyd010) reported
from
Glasgow, Scotland
@EE any issues with app? Unable to log in
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Dr. Wishart
(@sarahwishart) reported
from
Glasgow, Scotland
@EE I’ve been having trouble all evening in Glasgow - have you any updates?
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Kirsty learmonth
(@kl7582) reported
from
Glasgow, Scotland
@EE shocking customer assistance been trying all week to rectify a bill! 🙄
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Runningman
(@Mark_Barrow) reported
from
Clydebank, Scotland
@EE any issue with signals in G81 area. No service showing?
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DBC
(@daddybearcub) reported
from
Glasgow, Scotland
@EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE your service is truly appalling. Not got even enough signal currently to call you. Keep getting cut off. Any ideas????? Joke.
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gary hannar
(@armymad1) reported
from
Glasgow, Scotland
@EE And yet I still get a dodgy signal in my house Glasgow West end .... hmmmm !
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hey @EE, what happens when EE TV ends in March - any alternative being offered? I’m not inclined to hang around very long waiting to find out, especially with Now TV dropping off imminently.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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darrencornish
(@darrencornish) reported
@nigelwalsh @EE It’s endemic now. I know of many outsource contracts where targets on call answering time only trigger once the customer has got through the initial messaging (high volume of calls) and selection of option. A % of customers quit at the cried wolf message so hit target.
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Nigel Walsh 🙌🏻
(@nigelwalsh) reported
@darrencornish @EE @AskAmex Finally got through. Was asked to fax I through ot them. Fax. I’m living in 2022. Not 1992. Oh god help me. In some ways we have some so far. But in others. We have so far to go
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Jack
(@jackprice1990) reported
@EE I' hoping you can help me. I'm planning to go to the US for 2 weeks from June 24th. If I add roaming as an add-on to my account for that bill period will I use my minutes, texts, and data as normal with no extra charge other than the add-on?
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Kaelen
(@Kaelen08764451) reported
@EE am having trouble with my data and am not sure why
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Sippa
(@CryptoSippa) reported
Hey @EE network, what's the problem with mobile data in southeast UK? It's been down all day.... Thanks
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Kate
(@RowdyKate2) reported
@EE Hi Jenny. How do I do this? I am not an EE customer so have no mobile no or broadband account no’s? Thanks
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Natalie Avery
(@natavery) reported
@EE really frustrated mobile broadband not working since last Thursday in Brecon & we are home workers! Network status continues to show 8hrs to fix. No info coming forward.
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JB🌈
(@Jacqui_blood) reported
@EE Hello thank you for your response, doesn’t seem to happen in any particular place doesn’t seem to matter where I am I’m new to EE only been a customer a few months it was every now and again but it’s becoming a everyday occurrence now
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Molly coleman
(@Mollycoleman74) reported
@EE absolutely disgusted with your customer service today so disappointing
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Rob Owen
(@robowen62) reported
@EE so for 10 years EE has provided us with a signal box to boost our signal in our house. Now they’re discontinuing this service so we have to use Wi-Fi calling and that’s our virgin Wi-Fi we’ll be using but the issue is my iPhone is now looking for a signal that isn’t there so