EE Outage in Roslin, Midlothian, Scotland

@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.

@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!

@EE is there an issue with the network my data doesnt seem to be working?

@EE Really? I have @EE and the reception in the Canonmills area of Edinburgh is terrible. My calls constantly cut out.

@EE for some reason can’t log into my app and the forgot my password is not sending a link to my email. Have checked and email I entered is correct. Can anyone help?

Being less vague. @ee are the worst! Hammering the mast rental they pay volunteer run community grassroots clubs, by abusing a change in the law that gives them rights in other areas. Absolute disgrace. Look it up.

@JohnRiofender @EE all the signal for me and none for anybody else!!

is @EE having problems again? phones barley been working when I’ve been out the house, not a lick of signal!

@EE why have you removed the 3 way calling functionality from your network? A service I was not told was being discontinued / would stop

@EE my broadband has always been fine - even in the corner of room at opposite end of the flat to where box is. But in past week it has slowed significantly and won’t load streaming episodes unless I’m next to the box now - can you help?

@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

@EE any issues today? All of a sudden when I try to make calls to other mobiles I get the message - "You have dialled an incorrect number." These numbers have not changed and I have try the usual fixes. Thanks.

@EE do you have an issue with payment collection? Can't get through on the phone line due to high numbers of callers.

Anyone else having @EE connection problems at the moment? Seems to have got worse since the storm last week 🤔

@EE Think EE has a cheek saying they have the best 5g coverage in Edinburgh I’ve been a customer for years and the 4g signal in Edinburgh is shocking I only stay with them because of the deal I have for 4 phones

@SarahWatsonxx @EE Yeah it’s pretty annoying. I’ve had to make WiFi calls for work and it’s pretty poor

@suzybongoes @steviewhite1 @EE My phones just not loading anything on 4G I dont have broadband so don't know anything about that just my phone signal

@EE Is the services down in Edinburgh?? I havent had internet all day

@EE Is EE internet down in Edinburgh??? Mine hasnt been working all day

@EE Down in Edinburgh too! Looks like I won't be working today 😬 No WiFi, no Zoom 🙈

@EE How do I get a letter of deadlock from EE ? Iam going to the Ombudsman. Fed up with the dreadful service.

@EE is there anyway I can turn off 5G on my plan? Whenever I go into a 5G area everything takes an age to load. No problems on network checker either.

@markycoghlan @EE They don’t care! I literally escalated this to the top. I have no 4G and signal at home for almost 2 weeks now! Honestly, Yakut to ombudsman they are trying to scam people

@paulmcbride4 @EE I was with EE since before they became EE. I am filing complaint with ombudsman and also if it’s not resolved I am taking the to court for financial loss I am facing.

@EE sort your network out in Brentwood, it’s ridiculous, this has been going on for 2 years now & there’s still no resolution, my contract is nearly £100 per month & I can’t even use my phone for the simplest of functions to make & receive calls. This is effecting my business 🤬

@lmoran89 @EE Contract runs out next month thank ****

@EE Nobody is replying to my request for help that I sent yesterday, can someone please help it's urgent. Thank you

@EE Sure, thanks. It's hard to identify the sender though as it comes from a name with no specified number. Is there a way for EE to block receipt of spam messages please? @gamstopuk1 can you help?

@EE Is EE down? No 4g or anything just now

@ChrisHughesy @EE They double charged me, a reoccurring issue and they are never available to contact.