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Freeview

Freeview Outage Report in Hook, Greater London, England

Why is my Freeview service not working?

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Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Full Outage Map

Problems in the last 24 hours in Hook, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  • 90% TV (90%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% Internet (1%)
  • 1% Wi-fi (1%)
  • 1% Phone (1%)

Live Outage Map Near Hook, England

The most recent Freeview outage reports came from the following cities: Wandsworth, London, Dorking, City of London, Redhill, Hounslow, Croydon, Camden Town, Southwark, Woking, Hammersmith, Harlesden, Hanwell, Ealing, and Leatherhead.

CityProblem TypeReport Time
Wandsworth TV 10 hours ago
London TV 3 days ago
London TV 3 days ago
London TV 3 days ago
Dorking TV 6 days ago
City of London TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • MartinC93414706
    Martin (@MartinC93414706) reported from Lambeth, England

    @channel5_tv is the worst for catch up tv via your app or freeview. Just can’t find programmes sometimes. Trying to find Sally Lindsays posh sleepover. C4, itv and BBC never ever have a problem with. I give up with C5

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • fishinthedark1
    fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • omotforest
    david sinfield #pssc (@omotforest) reported from West Molesey, England

    To be honest, when you've removed the dependency of other real time tv, i cant see many people chipping in. Many will be paying just to watch their subscription service or Freeview.

  • PlexNetflix
    Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • themib
    Martin Bentley, AKA Martin Bentley (@themib) reported from London, England

    Also, NXT UK will air on a weeks delay on the Paramount Network, which puts them on Freeview.

  • daguvernor
    tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • maggieinlondon
    Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported from Wandsworth, England

    With all this wall to wall coverage crap of a dead man by @skynews and @bbcnews Netflix and Freeview's viewing figures must be the highest they've ever been.

  • niklasRen
    Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • shoxtl2
    Carl (@shoxtl2) reported from Croydon, England

    @MyHydeHome @SCCIAlphatrack Not even sure how that's possible there's no record anyways over the weekend we lost signal for the communal aerial it has become very weak very pixelated can pick up the Freeview HD channels

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • JensFallesen
    Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

  • EranE1980
    Eran Edry (@EranE1980) reported from Camden Town, England

    @FreeviewAdvice hi there. Please see DMs sent to Freeview account asking for support with channels that don't show (weird D sign with \ on it next to them) including Sky News, Pick and others. Many thanks

  • vjlorenzato
    Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • JEFFREY03296741
    JEFFREY PHILLIPS (@JEFFREY03296741) reported from Brentford, England

    @TalkingPicsTV Hello. Watching at about 4.35 pm on Monday 24th the Sky TV picture was completely lost from your channel and went off air. All other channels were fine. Also okay on Freeview but I missed the end of the film. At 4.48 pm it is still without a, signal. What's up?

  • crazycol
    Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

  • RegenerateAndy
    Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • nessymon
    Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • coulson3000
    Hank Moody (@coulson3000) reported from Kensington, England

    I will never have normal freeview tv

  • Tommy_M_E_J
    Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • MattGannon_44
    Matthew Gannon (@MattGannon_44) reported

    @mikelavelle93 The stobart one was an interesting idea as in theory the lorries would have been good marketing - although I never recall seeing many and it would really need a freeview TV deal to capitalise

  • EMcG67
    Eamonn McGuinness (@EMcG67) reported

    @Flintaxe @BBCiPlayer Hello again. I seem to have fixed this issue. I didn't have a TV aerial connected to the back of the TV itself (I use a BT box.) Once I connected to the back of the TV, iplayer worked as it operates via the Freeview Play platform. Hope this works for you.

  • 46Ruthie
    Whyamidoingthis. (@46Ruthie) reported

    @itvnews maybe the younger people should cancel all tv subscriptions & make do with freeview,reduce nights out, they don’t need new clothes, Want, Need ,Afford.

  • ladderack
    Jenny (@ladderack) reported

    No channel 83? Do all the obvious checks retune still not working? @Freeview

  • ropa69
    Ropa69🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ropa69) reported

    @bt_uk Dissapointed in your TV services . After being a Sky customer for years I thought I'd give BT a go . Can't even view BTSports in HD without paying extra and entertainment channels are mostly available on Freeview anyway.. Think I'll be returning to @SkyUK

  • adhodgson
    Andrew Hodgson (@adhodgson) reported

    Does anyone know if ITV had issues with their audio description on Freeview HD channel 103 lately and if its safe to record ITV HD now? I was reading there were issues on that channel back in the summer. Want to start recording the winter season programmes.

  • PoppyDog08
    Al (@PoppyDog08) reported

    @TPTVEncore The new Freeview service is superb. Thanks. Interestingly, on my new Samsung TV the Encore prompt is on even during ad breaks. There's no way to get rid of it. It doesn't show at all on my Humax Freeview Play box yet works fine.

  • spookyoyster1
    spookyoyster (@spookyoyster1) reported

    @POPTV_UK @FreeviewTV Well it doesn't work says not supported. TV supports freeview etc and samsung plus tv

  • DyslebrityDawg
    Raulstrebo aka Don-Paul ap Arfon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DyslebrityDawg) reported

    @Seraph7th I have only ever seen a couple of minutes of Dog Soldiers. It was on a freeview channel a few months ago. Low budget British horror movie, no thank you. I still harbour 'issues' with low budget British film producers, they didn't want my screenplays, except James Atherton LOL

  • JohnMac92158577
    John Macleod (@JohnMac92158577) reported

    I hope I'll still have a tv service to watch once I'm with BT as I think they assume I have freeview when in fact I get tv from freesat through a satellite dish and current broadband provider I swear to god I spoke to someone today who wasn't sure what's in my new order with bt