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Giffgaff

Giffgaff outages and service status in Thamesmead, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Thamesmead, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thamesmead, England

The most recent Giffgaff outage reports came from the following cities: Hackney, Bromley, and Newham.

CityProblem TypeReport Time
Hackney Internet 15 days ago
Bromley Internet 24 days ago
Newham Total Blackout 1 month ago
Newham Internet 1 month ago
Hackney Internet 1 month ago
Hackney Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • CliveJGoodwin
    Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. ๐Ÿ‘

  • Agathi0usssss
    Agathe (@Agathi0usssss) reported from Poplar, England

    @giffgaff Itโ€™s ainโ€™t working since yesterday afternoon I have tried to disconnect and reconnect it ainโ€™t working and the network seems to be fine where I am right now ๐Ÿ˜ก Iโ€™m paying ยฃ25 to have unlimited and right now it isnโ€™t!

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. Youโ€™d get a better performance with them instead of giffgaff.

  • Loucathwil
    โ˜ƒ๏ธ๐ŸŽ„๐ŸฆŒloucathwil๐Ÿงตโœ‚๏ธ๐Ÿงธ (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • CoronaSinger
    ๐ŸŽCorona๐ŸŽ******๐ŸŽ(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • Bukom_Boy
    Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England

    @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and itโ€™s still not back.

  • AzukaFred
    Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so itโ€™s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • MVautrin
    Angela M Sturniolo (@MVautrin) reported from Walthamstow, England

    @Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for ยฃ35 and even that is very expensive and crazy for the price in the current dayโ€™s we are living networks need to help their customers

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says Iโ€™m connected but my laptop is saying the network canโ€™t be joined. It just stopped working a few days ago and now just wonโ€™t join!

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

  • Ryanclairmont
    ๐Ÿ…ก๐Ÿ…จ๐Ÿ…๐Ÿ… (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • jacekwojt
    jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • richardlloydact
    Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England

    @giffgaff Too late. As I work away I canโ€™t afford to think I maybe wonโ€™t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I canโ€™t seem to find that on your website. Thanks.

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems itโ€™s not working for me even after I have set to work on 5G on my phone settings

  • SophieGudge_
    Sophie ๐Ÿ’• (@SophieGudge_) reported from Stratford, England

    @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

  • dougshaw1
    Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, England

    Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • char86
    Char ๐Ÿ’œ (@char86) reported

    @giffgaff Yep ive done all of that, then got the ai bot, asked to speak to a human, and as I was typing out the issue it closed the chat and said you sont have anyone to speak to in person and I had to submit an email form that would be looked at in 24 hours

  • SnakeKongin
    Snake Konginchrist (@SnakeKongin) reported

    giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK โ†’ instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

  • DragonWolf5589
    Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

  • 665162
    Lucky (@665162) reported

    Dear giffgaff Team, I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. My account/number is 7768423047.

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @giffgaff that's it **** off. I'm getting a couple of EE sims as your app, your service and YOU are ******* useless. A waste of ******* time and effort. ******* clowns.

  • AustenMathieson
    ๐™ฐ๐šž๐šœ๐š๐šŽ๐š— ๐™ผ๐šŠ๐š๐š‘๐š’๐šŽ๐šœ๐š˜๐š— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weโ€™ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyโ€™ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • Baileylawlesss
    ๐Ÿ”Œ Bailey ๐ŸŽฅ (@Baileylawlesss) reported

    @giffgaff iv been with you lot for 8 years no problem at all signal great 4g/5g great, realised I don't actually use unlimited so I lowed it, now it barley works it's a joke

  • vanessa210370
    iampimpmummy (@vanessa210370) reported

    Hi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help ๐Ÿ˜ญ @giffgaff

  • giffgaff
    giffgaff (@giffgaff) reported

    @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful