Giffgaff outages and service status in Thamesmead, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Thamesmead, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at Giffgaff
Giffgaff is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thamesmead, England
The most recent Giffgaff outage reports came from the following cities: Hackney, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 1 month ago |
|
Bromley
|
Internet | 2 months ago |
|
Newham
|
Total Blackout | 2 months ago |
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Newham
|
Internet | 2 months ago |
|
Hackney
|
Internet | 2 months ago |
|
Hackney
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Giffgaff Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, EnglandReally not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!
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Angela M Sturniolo (@MVautrin) reported from Walthamstow, England@Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.
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Sophie 💕 (@SophieGudge_) reported from Stratford, England@l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!
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☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, EnglandR.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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jacek wojt (@jacekwojt) reported from Bromley, England@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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ric (@ric_mc) reported from Hackney, England@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England@giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍
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Neal D'Cruz (@nealdcruz) reported from Bromley, England@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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gracialnation (@GracialNation) reported from Hackney, England@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Agathe (@Agathi0usssss) reported from Poplar, England@giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
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ric (@ric_mc) reported from Hackney, England@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Agathe (@Agathi0usssss) reported from Hackney, EnglandAm I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡
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Sofi Summers (@sofiloco) reported from Hackney, England@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Warlord (@Evilmonkeyfart) reported@FartProducer78 Is giffgaff just the worst data provider
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giffgaff (@giffgaff) reported@wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya
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kelly (@purple_dragon25) reported@giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.
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Jo 🤍 (@Joa_Lipa) reported@giffgaff messaged your team to let them know the mast is still broke in my area and I still have no signal for calls or data use. I have been refunded in the past, now I’m being told to leave - we have several contracts with you and your customer service is usually much better?
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Custom Wedding Portraits (@LoveFrameStudio) reportedGiffgaff is cancelling users' SIM services, and many customers are unable to get a refund—this is terrible!
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Chippy (@NiftyNick4) reported@OwenJBlanche I’d defo get into them about that, including sports but no Films I always bartered them down to £80, then £50 for BB and another £150 for 3 mobiles. They’ll get nothing in 6 weeks. Vodafone for BB, ID & Giffgaff for mobiles and Virgin for TV. £130 all in. And a magic stick
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Stevio (@Rothbury01669) reported@JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model
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Jo 🤍 (@Joa_Lipa) reported@giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently
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Anna Hanchard (@AnnaHanchard) reported@giffgaff Could you please tell me why mine & daughters phones are constantly switching to emergency calls only? Also phones keep trying to connect to 5g which we don't have here - TA20 3SZ. My phone right now has 5 and award arrow. There doesn't appear to be any mast problem.
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rory hamilton (@rory1972ham) reported@cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm