Giffgaff outages and service status in Thamesmead, England

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thamesmead, England

The most recent Giffgaff outage reports came from the following cities: Hackney, and City of London.

City	Problem Type	Report Time
Hackney	Internet	3 days ago
City of London	E-mail	2 months ago
Southwark	Total Blackout	2 months ago
Poplar	Phone	3 months ago
Hackney	Internet	3 months ago
City of London	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Giffgaff Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

• 
  Agathe (@Agathi0usssss) reported 1 minute ago from Poplar, England

  @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

• 
  gracialnation (@GracialNation) reported 3 minutes ago from Hackney, England

  @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

• 
  Agathe (@Agathi0usssss) reported 3 minutes ago from Hackney, England

  Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

• 
  Clive J Goodwin (@CliveJGoodwin) reported 6 minutes ago from Bromley, England

  @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

• 
  🅡🅨🅐🅝 (@Ryanclairmont) reported 15 minutes ago from Ilford, England

  Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

• 
  Wang Lin (@AzukaFred) reported 21 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  Gezza (@JelllyBeaan) reported 27 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported 28 minutes ago from Stratford, England

  @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

• 
  Mr Wellington (@Bukom_Boy) reported 28 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 28 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Neal D'Cruz (@nealdcruz) reported 34 minutes ago from Bromley, England

  @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

• 
  ric (@ric_mc) reported 35 minutes ago from Hackney, England

  @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 41 minutes ago from Walthamstow, England

  @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

• 
  Richard Anthony Lloyd (@richardlloydact) reported 43 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  jacek wojt (@jacekwojt) reported 45 minutes ago from Bromley, England

  @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

• 
  Sophie 💕 (@SophieGudge_) reported 45 minutes ago from Stratford, England

  @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 45 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 46 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  ric (@ric_mc) reported 51 minutes ago from Hackney, England

  @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

• 
  Angela M Sturniolo (@MVautrin) reported 57 minutes ago from Walthamstow, England

  @Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah (@sarah_church) reported 4 minutes ago

  @giffgaff hi, I recently bought a refurbished phone from you, have been using it for 4 days and my mobile data won’t work, Apple diagnostics detects a hardware issue, WiFi usage is fine, what do I do? Return it for a working replacement? Thanks

• 
  jo (@scjott57) reported 4 minutes ago

  @giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?

• 
  AM (@itsmeitsmeandy) reported 5 minutes ago

  @giffgaff hello i am having major issues with bt i am now paying out of contract prices with them and they wont let me cancel my landline unless i renegotiate a contract with them which i no longer wish to do. is there any phone number to talk to someone about a one switch move ?

• 
  Warlord (@Evilmonkeyfart) reported 5 minutes ago

  I got a new data sim and my golly I think giffgaff was genuinely the problem

• 
  Jamie Mawhinney (@mawhinneyjamie2) reported 9 minutes ago

  @giffgaff Yes have tried this and they not able to refund me so I can continue with my plan ..but I feel I should be reimbursed something as never heard of data costing that much didn't even give me chance to get on my gif gaff account to restart contract

• 
  Fred (@fred6279) reported 9 minutes ago

  @cyrilnotes @Fremond_ Go to an MVNO network. Essentially of them except Giffgaff have the same priority as regular customers on the main network. Voxi uses Vodafone and Three and is very cheap so I recommend that.

• 
  Nathan Lubbock-Smith (@lubbocksmith) reported 11 minutes ago

  @giffgaff our network signal has deteriorated and can’t get signal or use 4g even though there is a little 4g. Can you help? I can’t see how to complain about network being down.

• 
  Lilith Tuylor (@lilith15016) reported 14 minutes ago

  @giffgaff Since you dismiss a potential CUSTOMER as not worth replying to, with a copy pasted 'go to website' 'response' it is clear that my custom would not be welcome.

• 
  giffgaff (@giffgaff) reported 16 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  Carl Wills (@carlwills85) reported 18 minutes ago

  @giffgaff I'm in central london and getting no signal. Tried phone on and off etc and all the usual bits. Any idea what's happening?