Giffgaff outages and service status in Thamesmead, England

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thamesmead, England

The most recent Giffgaff outage reports came from the following cities: Hackney.

City	Problem Type	Report Time
Hackney	Internet	2 days ago
Hackney	Internet	4 days ago
Hackney	Internet	19 days ago
City of London	E-mail	2 months ago
Southwark	Total Blackout	3 months ago
Poplar	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Giffgaff Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

• 
  Richard Anthony Lloyd (@richardlloydact) reported 5 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  ric (@ric_mc) reported 7 minutes ago from Hackney, England

  @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

• 
  Clive J Goodwin (@CliveJGoodwin) reported 7 minutes ago from Bromley, England

  @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

• 
  Angela M Sturniolo (@MVautrin) reported 9 minutes ago from Walthamstow, England

  @Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.

• 
  jacek wojt (@jacekwojt) reported 16 minutes ago from Bromley, England

  @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

• 
  🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported 17 minutes ago from Stratford, England

  @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

• 
  🅡🅨🅐🅝 (@Ryanclairmont) reported 17 minutes ago from Ilford, England

  Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

• 
  Wang Lin (@AzukaFred) reported 18 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 18 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Gezza (@JelllyBeaan) reported 19 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Neal D'Cruz (@nealdcruz) reported 23 minutes ago from Bromley, England

  @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

• 
  Sophie 💕 (@SophieGudge_) reported 34 minutes ago from Stratford, England

  @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 35 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Sofi Summers (@sofiloco) reported 36 minutes ago from Hackney, England

  @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

• 
  ric (@ric_mc) reported 38 minutes ago from Hackney, England

  @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

• 
  Mr Wellington (@Bukom_Boy) reported 41 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Agathe (@Agathi0usssss) reported 43 minutes ago from Hackney, England

  Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

• 
  Agathe (@Agathi0usssss) reported 43 minutes ago from Poplar, England

  @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 47 minutes ago from Walthamstow, England

  @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

• 
  gracialnation (@GracialNation) reported 57 minutes ago from Hackney, England

  @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I L (@iluyimbazi) reported 5 minutes ago

  Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

• 
  Daniel Jupp (@DanielJupp38418) reported 7 minutes ago

  @giffgaff What a waste of time, guys don’t even bother they just send you a pre typed message telling you their signal is fine despite all wee people moaning about it, but yeah it’s fine sure sure

• 
  giffgaff (@giffgaff) reported 8 minutes ago

  @fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  Fergus Kiely (@fergus_kiely) reported 10 minutes ago

  Raised a complaint with GiffGaff - still no reply??!!

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @KielyFergus Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah

• 
  DFitz (@DFitzwiliam) reported 13 minutes ago

  @giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation

• 
  Ben "consistent stooge" Knightsby (@KnightsbyBen) reported 13 minutes ago

  @_imey @DanNeidle Yeah, I reckon it shows ripoff O2 prices, etc. After changing to giffgaff my price is down on 10 years ago.

• 
  Steve (@alpherah) reported 14 minutes ago

  @giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse