Giffgaff outages and service status in Thamesmead, England

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

• 
  ric (@ric_mc) reported 31 seconds ago from Hackney, England

  @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

• 
  🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported 3 minutes ago from Stratford, England

  @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

• 
  PG tweets (@PaulGrayburn) reported 3 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  gracialnation (@GracialNation) reported 3 minutes ago from Hackney, England

  @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

• 
  Doug Shaw : Artist and Consultant (@dougshaw1) reported 7 minutes ago from Sutton at Hone, England

  Hey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.

• 
  Gezza (@JelllyBeaan) reported 11 minutes ago from Romford, England

  @giffgaff hi team is it possible to have some help in regards to my account?

• 
  Neal D'Cruz (@nealdcruz) reported 11 minutes ago from Bromley, England

  @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

• 
  Agathe (@Agathi0usssss) reported 12 minutes ago from Poplar, England

  @giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!

• 
  Agathe (@Agathi0usssss) reported 16 minutes ago from Hackney, England

  Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

• 
  Mr Wellington (@Bukom_Boy) reported 19 minutes ago from Sutton at Hone, England

  @giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.

• 
  Sophie 💕 (@SophieGudge_) reported 20 minutes ago from Stratford, England

  @l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!

• 
  Clive J Goodwin (@CliveJGoodwin) reported 37 minutes ago from Bromley, England

  @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

• 
  🅡🅨🅐🅝 (@Ryanclairmont) reported 37 minutes ago from Ilford, England

  Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

• 
  Richard Anthony Lloyd (@richardlloydact) reported 38 minutes ago from Dartford, England

  @giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.

• 
  Richard Anthony Lloyd (@richardlloydact) reported 39 minutes ago from Dartford, England

  @giffgaff have just switched to you, no link to keepnold number sent, tried to log into an agent and got access denied. Away from home and no one can get in touch. Please help ASAP!

• 
  Wang Lin (@AzukaFred) reported 43 minutes ago from Dartford, England

  Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

• 
  ric (@ric_mc) reported 44 minutes ago from Hackney, England

  @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

• 
  jacek wojt (@jacekwojt) reported 47 minutes ago from Bromley, England

  @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

• 
  ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported 49 minutes ago from Bexleyheath, England

  R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

• 
  Angela M Sturniolo (@MVautrin) reported 60 minutes ago from Walthamstow, England

  @Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry (@Gowithbazza1) reported 6 minutes ago

  .@giffgaff Why o why do I pay you £25 per month O yes so I don't get a ******* Signal So I can set things up on my phone 🙃 O **** maybe I should go with Smarty because maybe ill get a better ******* network single the the monthly charg o yer BN1 9GA Useless!

• 
  Warlord (@Evilmonkeyfart) reported 8 minutes ago

  @FartProducer78 Is giffgaff just the worst data provider

• 
  ifastcc (@ifastcc) reported 13 minutes ago

  **** giffgaff. They shut down my account and kept my £30 balance. How is this not robbery? @giffgaff @CommsOmbudsman @Ofcom

• 
  Adam (@adamtweets85) reported 14 minutes ago

  @giffgaff I have just ordered a new SIM for my son (1st phone). The activation code nor the serial number is working. States both are invalid. Tried using the chatbot but no luck resolving the issue

• 
  Shark peppers (@yhm505037470433) reported 16 minutes ago

  @giffgaff I would like to make it clear again that I have already contacted you by email, but I have not received any response from your side. You can also send me a direct message (DM) to resolve this issue.

• 
  samuel blanchard (@samuelb06214426) reported 18 minutes ago

  @giffgaff HELLO. MY NEPHEW ANDREW PROUT A CUSTOMER OF YOURS HAS GONE MISSING. HIS PHONE NUMBER IS 0775265322 HIS PHONE IS BROKEN IS THERE ANY OTHER WAY HE CAN BE CONTACTED. WE'RE OBVIOUSLY VERY WORRIED

• 
  Pac Amaru Shakur (@Tupac_19961996) reported 18 minutes ago

  @RolandMbang01 @instablog9ja I have unlimited data with giffgaff uk and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 this guy is talkin nonsense wtf he’s a criminal smh

• 
  Shoukat Ali Kharal (@ShoukatAliKhar2) reported 19 minutes ago

  @giffgaff I have already emailed you. The purpose of raising my voice here is for you to listen to my concern, not transfer me elsewhere. Please help me.

• 
  Garfield StJohnSmyth (@MittArmstrong) reported 21 minutes ago

  @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

• 
  A.Brown (@_DundeePerfect_) reported 23 minutes ago

  @MaryKenny4 The only time you get contacted by say giffgaff as an example is when have not topped a number for so long and even then they don't phone, they'll text or email. To prevent Junk Calls, never give your main number to anyone other than F&F, Dr, Bank, Work/School, or get 2sim phone