Giffgaff Outage Report in Thamesmead, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesmead, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (58%)
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Phone (21%)
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Internet (13%)
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Total Blackout (8%)
Live Outage Map Near Thamesmead, Greater London, England
The most recent Giffgaff outage reports came from the following cities: London, City of London and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Phone | |
| Poplar |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Daniel MacQueen
(@macqueendan) reported
from
Tottenham, England
@giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please
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John H
(@Johndartspur) reported
from
Gravesend, England
@giffgaff Hi contacting for my friend Maggie who's an OAP she has bought a £25 goodybag at roughly 3am today and its not showing up in her credit can you private message so I can give you her number as she can't contact anyone for help
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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☃️🎄🦌loucathwil🧵✂️🧸
(@Loucathwil) reported
from
Bexleyheath, England
R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Mr Wellington
(@Bukom_Boy) reported
from
Sutton at Hone, England
@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Fiona Chapman**••..**
(@fchaps68) reported
from
Brentwood, England
@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Neal D'Cruz
(@nealdcruz) reported
from
Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Gezza
(@JelllyBeaan) reported
from
Romford, England
@giffgaff hi team is it possible to have some help in regards to my account?
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@JSB93x) reported
@giffgaff @AshJamIng Flexible payment plans/Goody bags. Any issues are usually resolved quickly. Only thing I dislike is I can’t chose my date of repayment for my goody bag and it comes out on the 14th - that’s the only issue I have.
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Andy Holding
(@ProveIt78) reported
@giffgaff This doesn’t work. And this is urgent as someone is using my address fraudulently. I need action now. Not in 5 days. No customer service number, appallingly slow complaints process. Shocking.
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Lee Wiltshire 💙
(@radiocode1969) reported
@2I0Fvx That’s the backup plan - I have plenty of old phones that I can give her, with a giffgaff SIM. It’s interesting that all of the major apps (Signal, WhatsApp, etc) rely on having a mobile number, which gets passed on.
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Matt
(@0001Matt) reported
@giffgaff Er, no, you misunderstand me. First attempt to change password, locked out of account. Problem your end, not mine.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ProveIt78 You just need to select 'continue' under not a member, and follow the on screen instructions. Whenever you're asked for an incident number, you can select 'I don't have an incident number', and then 'Make a complaint' to continue. - giffgaff Emer. (2/2)
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Sarah the Crazy
(@Viking_Sarah_1) reported
@nicklesby79 Oh I thought you meant home wifi not also 4G. I have Shell for home and @GiffGaff for mobile. GiffGaff are part of O2 so use their network. Brilliant reception and very cheap!
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Jay Dee
(@semaj0791) reported
@giffgaff repeated loss of phone signal is really making me look to an alternative network. Paying for a service that far too often just is not available.
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Max Lang
(@MaxLang36500067) reported
@VOXI_UK @giffgaff It seems that Vodafone and Voxi quietly stopped supporting the Virgin London Underground network. Thanks Vodafone
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Andy Holding
(@ProveIt78) reported
@giffgaff I don’t believe you. There is always a way to escalate and prioritise. With customer service (or rather lack of it) like this. I’m very glad I’m not a customer and never will be. How do I complain about your complaints process.
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Mademoiselle LeVell 3.5% funny ✊🏽 💚
(@Mlle_LeVell) reported
@giffgaff Hi, I received a text today from 43431 saying that I have used all of my data & will be charged 10p/MB & if I want to renew my good bag (a week early) to follow the link! Never happened before & Ive been with you for 1 year. Scam or genuine from GiffGaff? Thanks.