Giffgaff outages and service status in Thamesmead, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Thamesmead, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Thamesmead, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Thamesmead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thamesmead, England
The most recent Giffgaff outage reports came from the following cities: Hackney, Bromley, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 24 days ago |
|
Bromley
|
Internet | 1 month ago |
|
Newham
|
Total Blackout | 1 month ago |
|
Newham
|
Internet | 1 month ago |
|
Hackney
|
Internet | 2 months ago |
|
Hackney
|
Internet | 2 months ago |
Community Discussion
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Giffgaff Issues Reports Near Thamesmead, England
Latest outage, problems and issue reports in Thamesmead and nearby locations:
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Doug Shaw : Artist and Consultant (@dougshaw1) reported from Sutton at Hone, EnglandHey @giffgaff I started using your network just over a year ago. Since switching I frequently experience a loss of internet connection which only re establishes after I turn my phone off and on again. Any ideas why this might be? Thanks in advance.
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jacek wojt (@jacekwojt) reported from Bromley, England@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England@giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍
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gracialnation (@GracialNation) reported from Hackney, England@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Mr Wellington (@Bukom_Boy) reported from Sutton at Hone, England@giffgaff is there a problem with your network coverage ? My network has been off since 12 noon and it’s still not back.
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Gezza (@JelllyBeaan) reported from Romford, England@giffgaff hi team is it possible to have some help in regards to my account?
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Richard Anthony Lloyd (@richardlloydact) reported from Dartford, England@giffgaff Too late. As I work away I can’t afford to think I maybe won’t speak to my family when I need to. I am cancelling. If you could furnish me with your member service email please; I can’t seem to find that on your website. Thanks.
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Neal D'Cruz (@nealdcruz) reported from Bromley, England@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, EnglandR.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad
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Wang Lin (@AzukaFred) reported from Dartford, EnglandOkay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Sophie 💕 (@SophieGudge_) reported from Stratford, England@l0ulaa I had this issue in Lincoln with Three... had to change to giffgaff as it was so bad!
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Sofi Summers (@sofiloco) reported from Hackney, England@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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ric (@ric_mc) reported from Hackney, England@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Angela M Sturniolo (@MVautrin) reported from Walthamstow, England@Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.
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Agathe (@Agathi0usssss) reported from Poplar, England@giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!
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🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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Agathe (@Agathi0usssss) reported from Hackney, EnglandAm I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡
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🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, EnglandReally not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff
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ric (@ric_mc) reported from Hackney, England@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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9 wine (@Wine92023) reported@giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.
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Leila - レイラ (@twistedhumanoid) reported@giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.
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giffgaff (@giffgaff) reported@ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah
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Simon (@Simonli127) reported@giffgaff You never clearly informed customers of any specific time limit, such as 14 days or 30 days. This is completely misleading and feels like a deliberate attempt to take advantage of consumers. Isn’t this consumer fraud?
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⚒️John Phillips⚒️ (@JohnWHUFC80) reported@giffgaff Now that's service @EE and why I've left you
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Leila - レイラ (@twistedhumanoid) reported@giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.
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iampimpmummy (@vanessa210370) reportedHi. Trying to buy a plan, but it says not accepting payments at this time... I've no data, help 😭 @giffgaff
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giffgaff (@giffgaff) reported@wife_squirt You must help you father remember his email address then soi he can reset his password and log in as you have said yourself that he does not have the info he's required to provide for UK GDPR laws. So you must help him access his account via his email. - giffgaff Gavin
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iovz (@iovz_null) reported@giffgaff Absolute scam company. DO NOT use giffgaff. They just mass-banned tens of thousands of overseas accounts (especially Chinese users) with zero warning. Long-term roaming? Suddenly “against terms”. Account terminated. Remaining balance? Gone. Referral rewards? Stolen. Customer service just copy-pastes the same ****** clause and tells you to **** off. These greedy parasites milked people for years with cheap UK numbers, then when it suited them they flipped the table, locked everyone out and kept the money. No refunds. No negotiation. Just pure theft dressed up as “policy”. giffgaff is not a mobile network. It’s a blackhole for your money. Once they decide you’re no longer profitable or convenient, they will destroy your number and pocket every last cent you prepaid. Stay ******** away. There are better options that don’t rob you the moment you stop being useful to them. Never trust this company. Never give them a single pound.
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圆圆圆香芹 (@Mar_Aphrodite) reported@giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff