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Giffgaff

Giffgaff Outage Report in Tower Hamlets, Greater London, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Giffgaff

Giffgaff is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Tower Hamlets, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Poplar, Harringay, Hackney, City of London, Southwark, Harrow, Wembley, and Chigwell.

CityProblem TypeReport Time
London Wi-fi 1 day ago
Hammersmith Phone 2 days ago
Wandsworth Phone 5 days ago
London Internet 8 days ago
London Phone 8 days ago
London Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • PaulGrayburn
    PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • JelllyBeaan
    Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • Ryanclairmont
    🅡🅨🅐🅝 (@Ryanclairmont) reported from Ilford, England

    Really not good enough, since Thursday got a goodybag sim for my daughter & it's still not working till now,you should haul all sales of sims till the issues are fix. #ofcom #cisas #ombudsmanservice #giffgaff

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • kiers__
    Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • Loucathwil
    ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • LauraSummersNow
    Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • macqueendan
    Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @markdsnell We are sorry to hear that you are still having issues, please send us a DM, so we can investigate this - giffgaff Megan

  • ChrisAdams014
    Chris Adams (@ChrisAdams014) reported

    Another day of no @giffgaff service!!

  • ChrisAdams014
    Chris Adams (@ChrisAdams014) reported

    @giffgaff hi, I’ve not had phone signal for 2 days now. What’s going on? I’m having to rely on wifi for messaging. I’m based just outside of woking. GU22 postcode. Thanks

  • laurisgv_97
    Laura Gomez (@laurisgv_97) reported

    @giffgaff Hi. To make an insurance claim for my stolen phone, I need a • Proof of usage and Proof the phone was blocked from you. How can I request this - if you don't have a customer service line?

  • NellaPCM
    Nella (@NellaPCM) reported

    @giffgaff I can’t place or receive calls. Is the connection down?

  • oxfordtim
    Tim Myatt (@oxfordtim) reported

    Anyone else having problems marking calls with #giffgaff?

  • graceprudhoe
    Grace (@graceprudhoe) reported

    Why has @giffgaff just stopped working, signal and data is just pure ****

  • poppyjoey
    JCamm (@poppyjoey) reported

    @giffgaff my friend has just swapped to giffgaff and is having awful problems, such as no-one can call her. Is there a phone number as she keeps getting fobbed off on the online system. Thanks.

  • ImpartialObs
    Impartially Observed (@ImpartialObs) reported

    Hey @giffgaff @EE @Ofcom 2FA via SMS is now apparently considered unsafe even with notifications hidden. Requests to port numbers can be made & honoured by service providers this is being exploited by criminals. This is probably due to sympathetic operators trying to help . .

  • Infosecbear1
    Infosecbear (@Infosecbear1) reported

    A network i have never used sim never worked now give me a valid Pac code to leave and they CANT DO NOT USE @giffgaff ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌