Giffgaff outages and service status in Tower Hamlets, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Tower Hamlets, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Giffgaff
Giffgaff is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tower Hamlets, England
The most recent Giffgaff outage reports came from the following cities: London, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 14 days ago |
|
London
|
Internet | 20 days ago |
|
London
|
Phone | 30 days ago |
|
London
|
Phone | 1 month ago |
|
London
|
Phone | 1 month ago |
|
London
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Cr£am (@EdoreFaine) reported from London, EnglandHow comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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RAVEAUD Emmanuel (@Maliwil) reported from London, England@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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meg (@Muvaharris) reported from London, EnglandI have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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baby wasteman. (@staylowkae) reported from London, Englandgiffgaff finally back to more data less money but ofc its slow now 😐
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Laura Summers (@LauraSummersNow) reported from London, England@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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Lashan (@LashanStuff) reported from Camberwell, England@giffgaff Service was practically unusable around London Bridge station at 5pm yesterday
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CW McGinnes (@CWMcGinnes) reported from London, England@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Agathe (@Agathi0usssss) reported from Poplar, England@giffgaff It’s ain’t working since yesterday afternoon I have tried to disconnect and reconnect it ain’t working and the network seems to be fine where I am right now 😡 I’m paying £25 to have unlimited and right now it isn’t!
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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ric (@ric_mc) reported from Hackney, England@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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ric (@ric_mc) reported from Hackney, England@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Sofi Summers (@sofiloco) reported from Hackney, England@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, EnglandHey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Suhail Patel (@suhailpatel) reported from London, England@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Tronald Dump. (@TronalddumpUS) reported from London, England@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Unotheactivist (@kiers__) reported from Islington, England@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
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Agathe (@Agathi0usssss) reported from Hackney, EnglandAm I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡
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Enda Guinan (@endaguinan) reported from Islington, England@O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff (@giffgaff) reported@94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin
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giffgaff (@giffgaff) reported@wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya
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opaline (@CokenOlivesV3) reported@7armer @lateantique @Gio45ive Mobile Virtual Network Operator. A network with no (or almost no) physical infrastructure that piggybacks off of another network. Giffgaff and Sky Mobile are on the O2 network. VOXI and Lebara are on the Vodafone network.
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Alex Wheatley (@thealexbear) reported@TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.
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giffgaff (@giffgaff) reported@fergus_kiely Our agents will then get back to you via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2
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giffgaff (@giffgaff) reported@ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah
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giffgaff (@giffgaff) reported@MarkSparx2 If the live chat has cut off Mark, and you've been referred to our agents, it may be that the keywords used suggested an account issue and not a phone issue. Please try this again to speak to our live chat team. - giffgaff Jeanette
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Ella-jane Field (@EllaaNurse) reported@giffgaff site says i can only add credit. i want to buy a plan. brings this up but also wont let me press anything. paypal also not working. Don’t have any other devices.
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rominio (@omgrominio) reported@stereoliv lili knows places wtf is giffgaff
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heilier (@HHeilier) reportedAfter reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights