Giffgaff

Giffgaff Outage Report in Tower Hamlets, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Tower Hamlets, Greater London, England 11/21/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (65%)

    Wi-fi (65%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • chriswilkinson9 Chris Wilkinson (@chriswilkinson9) reported

    @AllyBeaven I moved away from Three pretty quickly when moving up here for the same reason. Doing alright on giffgaff for now. No contract so you can always leave at any point if it doesn't work out.

  • paulmsmith1975 Cllr Paul M Smith BA (Hons) MDipNLP CISM CISSP (@paulmsmith1975) reported

    @giffgaff I have received a serious consumer complaint from an elderly customer of your organization - I would appreciate your help to resolve - please contact me as I know you value your elderly customers

  • blundenm8 Chris Blunden (@blundenm8) reported

    @Judebell27 @giffgaff Three worst network ever

  • darrensangita Darren Sangita (@darrensangita) reported

    @rzeta0 @EE Best thing is to find one you never need to speak with ! #GiffGaff not only don't have a customer #CallCentre and dont charge you for the privilege.... But they also run the least costly and most efficient and reliable service in the UK ( based on my experience of several)

  • 3ILHFvtWMpyLUZD 4508650 (@3ILHFvtWMpyLUZD) reported

    @giffgaff I got an email advising of refund and now my service has stopped. Can't make or receive calls, can't add new goodybag. Can you help?

  • suzi_inchains Suzi (@suzi_inchains) reported

    @O2 you've removed a mast in the m38 area yesterday, nobody has any signal. Can you tell me it will be replaced? We have phones with @tescomobile and @giffgaff and yourself directly all using the mast.

  • MissGalvin_ (@MissGalvin_) reported

    @giffgaff can you just let me top up my damn phone I’m dying here 🌚 telling me my bank details are wrong.. when they are clearly not. 🙏🏻

  • toe_martin tony martin (@toe_martin) reported

    @giffgaff hi I have bought a sim on line last month. Not realising that the pac code ran out after 30 days. The sim has never been in a phone and I need a new pac code to move the number to EE please help. I’ve tried the website no help so far

  • rzeta0 Tariq ☕ (@rzeta0) reported

    @darrensangita @EE Thanks - several people have suggested giffgaff so I'll check it out. One factor I have to take into account is which network has coverage in this far corner of Cornwall - on the Lizard where we don't even get all the TV channels !

  • MichelleL87_ Michelle 🌹 (@MichelleL87_) reported

    @NewportCouncil I just waited 12 minutes on hold only to end up with a giffgaff answer phone message when I got through at the other end followed by the call ending. Can I email to request services? I've tried through the website already but its not working for me.