Giffgaff

Giffgaff Outage Report in Tower Hamlets, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Tower Hamlets, Greater London, England 03/15/2026 01:55

March 15: Problems at Giffgaff

Giffgaff is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (34%)

    Wi-fi (34%)

  2. Phone (33%)

    Phone (33%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, London, City of London, Hackney, Southwark, Harrow, Wembley, Wandsworth, Poplar, Chigwell and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • kinson1964 james atkinson (@kinson1964) reported

    @giffgaff I've been with you for over three thousand days and now I want to change my membername. Can you arrange that or do I have to go to another network?

  • LewisB1gaming LewisB1 (@LewisB1gaming) reported

    Is anyone with @giffgaff if so are you having trouble logging in - UK, Manchester?

  • khalid22saeed Khalid (@khalid22saeed) reported

    @godsownrube @giffgaff It eventually went through about an hour after I DM’d @giffgaff. They might offer good packages but customer service doesn’t exist. Infuriating. Good luck

  • lisakaly Lisa K (@lisakaly) reported

    @giffgaff are you having outages in west london? Today’s service has been nonexistent

  • snitch_behind Sam (@snitch_behind) reported

    @giffgaff How do I cancel an order I just placed? There are no options

  • ilylibbywilsonx libbyx (@ilylibbywilsonx) reported

    watch out for a guy called Robert Lindsay everyone he knew my giffgaff account number and had currently cancelled my sim so I now have no phone network he has been stalking me for last 6 months threatening me investigating my family and walking around outside my house at night 🥺

  • ArchydeB Archy de Berker (@ArchydeB) reported

    @giffgaff I can't seem to order a new SIM but I've lost my old one and am at risk of losing my number - can you help?I'm out of the country so haven't used my UK number for a while but don't want to lose it!

  • sms87929 EmoGoose (@sms87929) reported

    @giffgaff Hi, having problems logging into my account this afternoon - have tried on two different devices, and the log in page is just hanging. Any clue how long this will be like that?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jamesmitchell09 We're glad to hear that you've now been able to log in successfully, James. The SIM swap can take up to 24 hours to complete, however we would recommend restarting your phone periodically during this time, as this would normally help. - giffgaff Emer.

  • Liamalaing Liam Laing (@Liamalaing) reported

    @notorious_twub I've never had an issue with Vodafone, but it may depend on regions. O2 was eh, GiffGaff was decent was Payg