Giffgaff

Giffgaff Outage Report in Tower Hamlets, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Tower Hamlets, Greater London, England 12/24/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Poplar, Bromley, Hackney, Hammersmith and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPoplar Wi-fi
United KingdomLondon Phone
United KingdomBromley Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • JelllyBeaan Gezza (@JelllyBeaan) reported from Romford, England

    @giffgaff hi team is it possible to have some help in regards to my account?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RegiusInsight Terry Wong (@RegiusInsight) reported

    @giffgaff you are **** man. I may as well not have any service at all.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @IseultOf No problem at all. - giffgaff Megan

  • Random_Robbie Random Robbie (@Random_Robbie) reported

    @quentynblog EE lad. £10 add-on to use your normal allowance while travelling or £2 a day. Giffgaff is O2 and ****

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @bannbinouk @giffgaff Hi Steve, usually turning my phone off and back on helps but as others mention it could be a network issue in your area.

  • bannbinouk Steve Hughes (@bannbinouk) reported

    @giffgaff I've not had any mobile network all morning. Is there an ongoing issue? My phone can see all other networks (inc O2)

  • akash_nu 🖥 Akash 📱 (@akash_nu) reported

    @giffgaff Tried again just now and was able to sign in with the same credentials. Looks like there was some problem for sure.

  • davidvikingflag David drury (@davidvikingflag) reported

    @giffgaff hi bought a like new iphone dec 2011 , the battery is down to 77 percent and says needs replacing . How do i go about getting it replaced as i havnt had the phone 12 months . Many thanks

  • jaycek13 Jaycek (@jaycek13) reported

    Come on @giffgaff can you sort your app out? Ever since the update 29th September to fix “some” bugs it’s not worked for me?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jaycek13 We're sorry to hear that you're having issues with the app, Jaycek. If you're still able to log into your account via a web browser please can you make sure that your phone software is up-to-date and also try uninstalling and reinstalling the app, as this may help - giffgaff Jade

  • awaydayshaze Marky..lufc (@awaydayshaze) reported

    @giffgaff despite spending £30 on data, i am now on E an no signal or internet! Very very very limited