Giffgaff Outage Report in Tower Hamlets, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Tower Hamlets, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (45%)
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Phone (22%)
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Internet (18%)
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Total Blackout (13%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Tower Hamlets, Greater London, England
The most recent Giffgaff outage reports came from the following cities: London, Chigwell, Croydon, Southwark, Hackney, Poplar and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Chigwell |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Tower Hamlets, England
Latest outage, problems and issue reports in Tower Hamlets and nearby locations:
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Dr Aaron Braddy-Green
(@DrAaronBraddy) reported
from
Enfield Lock, England
@PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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jacek wojt
(@jacekwojt) reported
from
Bromley, England
@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Lucy Howarth
(@lucylocket_93) reported
from
Barnet, England
I’m gonna leave giffgaff as soon as I get home - £10 per month is great but you never have ******* signal!
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Ewan Stevenson
(@EwanJStevenson) reported
from
Harrow Weald, England
@giffgaff plz can you help. I am waiting for a refund for a returned phone.
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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Gezza
(@JelllyBeaan) reported
from
Romford, England
@giffgaff hi team is it possible to have some help in regards to my account?
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Kay george
(@Kaygeor53353208) reported
from
Croydon, England
Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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🍎Corona🍎******🍎(****/****)
(@CoronaSinger) reported
from
Stratford, England
@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@WithaVeeAy The call is connected which means you'll be charged at the standard rates. Are you able to delete the contact, re add it and see if this helps? If this doesn't then it does appear to be an issue on their end. - giffgaff Tasbiya
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Andy Holding
(@ProveIt78) reported
@giffgaff This doesn’t work. And this is urgent as someone is using my address fraudulently. I need action now. Not in 5 days. No customer service number, appallingly slow complaints process. Shocking.
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Andrew Denton
(@andrewdenton93) reported
@giffgaff please help me your app/website won’t let me log in at all it asks me for a code I put the code in and it says oops we had a problem, try again or pop back later it’s doing my heading
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ConcreteL10n
(@concretel10n) reported
@giffgaff so - I can't activate my card cos I changed providers, but I need my provider to activate my card, but I need my card to activate my provider, I bought a voucher, but I still need my card. See what's happening? Can someone help? Don't want to go back to @ThreeUK
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RL
(@ManOfTungsten) reported
@ask_burton I was on hold for >2 hrs this morning (cost me £40 in charges) before GiffGaff cut the call short. I have been urgently trying to get an ordered sorted but got no response, where are the customer service agents?!!
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ProveIt78 We are an exclusively online network, so we don't have a telephone number, and we're unable to call members. We totally understand that you would like this looked into as soon as possible, and our member relations team will get back to you as soon as they can. - giffgaff Emer.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ProveIt78 We're really sorry to hear that's not working for you. What happens whenever you try to do that? - giffgaff Emer.
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Phil Sullivan
(@Philsull) reported
@Food_Fascist @VodafoneUK I've been a Vodafone customer since analogue days and stayed mainly due to the #suresignal I have now found my current handset WILL operate on WiFi calling with GiffGaff (O2) so #vodafone days may be numbered if they can't get me connected. Check out the Vodafone forum!
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MoJo
(@Mohammed_mojo) reported
@giffgaff i have a contract for iphone 11 pro which iv had for a year . The phone has stopped working , i need help
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Andy Holding
(@ProveIt78) reported
@giffgaff I don’t believe you. There is always a way to escalate and prioritise. With customer service (or rather lack of it) like this. I’m very glad I’m not a customer and never will be. How do I complain about your complaints process.