Giffgaff

Giffgaff Outage Report in City of Westminster, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in City of Westminster, Greater London, England 12/17/2025 10:50

December 17: Problems at Giffgaff

Giffgaff is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Bromley, London, Hackney, Hammersmith, City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromley Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • macqueendan Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Loucathwil ☃️🎄🦌loucathwil🧵✂️🧸 (@Loucathwil) reported from Bexleyheath, England

    R.e. the @giffgaff phone app, it NEVER remembers my password, and neither do I, as I'm always forced to add capital letters and other details I will never remember. Please make your services more accessible to those of us with neurological handicaps xx #neurodiversesquad

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • loadingadventur L O A D I NG A D V E N T U R E S (@loadingadventur) reported from Basingstoke, England

    @giffgaff i cant get a goodybag! Please help

  • draPATtesting DRA PAT Testing (@draPATtesting) reported

    My @ee contract came to an end so changed over to @giffgaff whilst I decided what to do. I know what to do - go back to @EE ! GG is useless! In Newcastle City centre now, supposed to have 4G. Signal terrible. It’s been crap for the 2 weeks I’ve been using it

  • jo624288 Joanne (@jo624288) reported

    @giffgaff is the network currently down?

  • TonyVCarter 🅃🄾🄽🅈 🄲🄰🅁🅃🄴🅁 (@TonyVCarter) reported

    @giffgaff That's bad. Well behind the competition. O2 offer it and you use their network. Oh well will look elsewhere.

  • C_J_Lombardi Camilla Lombardi (@C_J_Lombardi) reported

    @deputygrocott Lebara has been excellent for my 11 yr old. It’s the Vodafone network and really easy to swap between data allowances as we discover how much he needs/ teach him to use within his allowance. Sim only and got refurbed iPhone from giffgaff.

  • berniemc0161 Simon (@berniemc0161) reported

    @giffgaff is the top up service faulty topped up account twice in two days and shows no credit. But, the history shows the two credits have been made to the account. Any ideas?

  • NexusWR David Reid (@NexusWR) reported

    Is anyone else having problems with O2/Giffgaff in North London recently?

  • draPATtesting DRA PAT Testing (@draPATtesting) reported

    @giffgaff Why? To say I’ve got no signal? I was on a job with my colleagues last week - one on ee, one on Virgin, one on Tesco mobile. And me. Who had no signal?

  • miniblob_dnr miniblob (@miniblob_dnr) reported

    @thealso @lankylegohead @ThreeUK Giffgaff, Sky & Tesco, are all on the O2 network! Roaming data capped at 25gb I think though!

  • jp_hero James Pearce (@jp_hero) reported

    @giffgaff No. Can I do this through the app? Or the community? Dozens of thread already exist with zero outcome apart from "just wait a bit it might fix itself"