Giffgaff

Giffgaff Outage Report in City of Westminster, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in City of Westminster, Greater London, England 12/13/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Bromley, London, Hackney, Hammersmith, City of London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromley Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • lucylocket_93 Lucy Howarth (@lucylocket_93) reported from Barnet, England

    I’m gonna leave giffgaff as soon as I get home - £10 per month is great but you never have ******* signal!

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • CoronaSinger 🍎Corona🍎******🍎(****/****) (@CoronaSinger) reported from Stratford, England

    @giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you

  • DrAaronBraddy Dr Aaron Braddy-Green (@DrAaronBraddy) reported from Enfield Lock, England

    @PhilSheaS @lungsatwork I got a crappy phone with a £5 a month GiffGaff sim for a job I recently did with non-resident on call...100% worth it - switched off when not at work, never had to give randoms at other hosps my personal No & no dodgy calls OOH or when not at work! Definitely do this @PhilSheaS

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • eactnowuk EActNowUK #fightpovertynotpoorpeople (@eactnowuk) reported

    @VOXI_UK @giffgaff YET AGAIN, @VOXI_UK is exacerbating my health issues - ESPECIALLY as I was told less than a WEEK AGO to avoid stress as I'm in possible heart failure FFS. If my calls keep dropping, will a 999 call even connect for long enough?!? I'm SCARED, Voxi.

  • eactnowuk EActNowUK #fightpovertynotpoorpeople (@eactnowuk) reported

    @VOXI_UK If my mast has broken AGAIN, just 5 weeks after you put a new one in, WHY AREN'T YOU PUTTING STRONGER MASTS UP?! And, more pertinently, why are you taking £20 from my account when you KNOW you can't provide a full service to me? I have a @giffgaff SIM, but you've STOLEN the

  • torrierob Robin Torrie (@torrierob) reported

    Are @giffgaff any good? My partner has had to return two iPhones one after the other - first one had been banned from some apps (previously a drug dealers phone?) and the second couldn’t be unlocked. Isn’t it best to go with a real mobile network??

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @LeslieBrown1963 Hi Leslie. We don't offer home Wi-Fi routers or landline phones. We are a SIM only mobile network - giffgaff Jade

  • lizziothephysio Elizabeth O'Connor (@lizziothephysio) reported

    @giffgaff @Damopss Can't call out either but website says no issues.

  • jon87152705 Jon Jon (@jon87152705) reported

    @giffgaff Is this a same copy paste message like the previous ones? All of your messages are going to be in my case that I have opened as evidence or no resolution but just a copy paste message.

  • jon87152705 Jon Jon (@jon87152705) reported

    @giffgaff @VodafoneUK @BBCLondonNews WHY DID GIFFGAFF SEND ME A SAMSUNG S10+ PHONE THAT WAS BLOCKED/BARRED? THEN AFTER 5 DAYS OF LIFTING THE BAR IT STILL DOES NOT WORK, THEN REPLACED IT WITH A WRONG PHONE AND NO RESOLUTION AFTER 3 WEEKS? EXPLAIN?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Alex05233308 We are an online only mobile network Alex, meaning we do not have a customer service number to call. Please drop us a DM, so we can advise further - giffgaff Jade

  • theartbaglady Pillie Eyelish (@theartbaglady) reported

    @giffgaff hi i need your help. i accidentally changed my giff gaff number and now i’m having issues reverting it. i’ve been given 24hours get try again

  • O2 The OGs of EU Roaming (@O2) reported

    @R_B89boxer Ah okay. If you're a giffgaff customer you'll need to continue to liaise with them directly as your service provider.