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Giffgaff

Giffgaff outages and service status in West Drayton, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around West Drayton, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Drayton, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, and Ruislip.

CityProblem TypeReport Time
Hammersmith Internet 9 days ago
Ruislip Internet 1 month ago
Hammersmith Internet 2 months ago
Ashford Phone 3 months ago
Esher Phone 4 months ago
Hammersmith Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • dolajs
    dola (@dolajs) reported from Beaconsfield, England

    @giffgaff I’m having a few issues ...phone shows 4G but as soon as I make a call it drops instantly to 3G ...no matter the reception

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • tmj_ukr_jobs
    TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England

    @giffgaff plz can you help. I am waiting for a refund for a returned phone.

  • drneil667
    Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

  • SnakeKongin
    Snake Konginchrist (@SnakeKongin) reported

    giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

  • colinmac7
    Colin MacRae 🇺🇦 (@colinmac7) reported

    @giffgaff I'm having major problems getting answers about my stolen handset. I've asked several specific questions, but the replies are generic and don't address the issues. How do I get this escalated to someone who can properly investigate and respond?

  • purple_dragon25
    kelly (@purple_dragon25) reported

    @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

  • martinrue
    Martin (@martinrue) reported

    @robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.

  • Mar_Aphrodite
    圆圆圆香芹 (@Mar_Aphrodite) reported

    @giffgaff Urgent refund request - 14-day cooling-off period ending in 3 days (2 Aug). Submitted via Ask an agent yesterday, no response. Member 22521330. Please help ASAP! #giffgaff

  • ErfanVL
    Erfan (@ErfanVL) reported

    @Evilmonkeyfart Brother imagine you pull out your phone to send her a photo or something and your internet doesnt work, then she sees giffgaff ontop of it. Omfg she would leave insta.

  • purple_dragon25
    kelly (@purple_dragon25) reported

    @giffgaff Thing is it's not sorted, the app doesn't work.

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.

  • giffgaff
    giffgaff (@giffgaff) reported

    @ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah