Giffgaff outages and service status in West Drayton, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around West Drayton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Drayton, England
The most recent Giffgaff outage reports came from the following cities: Ruislip, Hammersmith, and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ruislip
|
Internet | 17 days ago |
|
Hammersmith
|
Internet | 26 days ago |
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Ashford
|
Phone | 2 months ago |
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Esher
|
Phone | 3 months ago |
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Hammersmith
|
Phone | 4 months ago |
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Hammersmith
|
Phone | 4 months ago |
Community Discussion
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Giffgaff Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Neil Jackson (@drneil667) reported from Harlesden, England@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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Karen Reekie (@catskidschaos) reported from Richmond, EnglandIf you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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dola (@dolajs) reported from Beaconsfield, England@giffgaff I’m having a few issues ...phone shows 4G but as soon as I make a call it drops instantly to 3G ...no matter the reception
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Wukah (@SoundsWukah) reported from Brentford, England@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.
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Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England@giffgaff plz can you help. I am waiting for a refund for a returned phone.
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TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, EnglandIf you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2
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jason k (@Benjakev) reported from Hammersmith, England@PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used
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Brad (@BRADBFC1889) reported from Hounslow, England@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Stevio (@Rothbury01669) reported@JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model
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giffgaff (@giffgaff) reported@JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah
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giffgaff (@giffgaff) reported@ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah
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d. (@SugrPuft) reported@AbsoluteLeaNot @thecapitalistw Literally, joined Giffgaff to save £2/month, big error. Voxis signal is goated, just ordered an ESim.
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giffgaff (@giffgaff) reported@94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin
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billy horan (@billyhoranuk) reported@AskKlarna @giffgaff Klarna approved, then an issue with giffgaff checks. Via the website chat with a klarna person the suggested option was to build up credit to solve this situation. Seems like a strange strategy…
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Ryan Sael (@RyanSael) reported@robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.
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giffgaff (@giffgaff) reported@ARRelectech Hello Diablo, this does sound frustrating. You've mentioned another sim works in your phone, this would suggest there's an issue / fault that's developed with the existing sim you're using, and you'll need to complete a sim swap on your account - giffgaff Mark
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giffgaff (@giffgaff) reported@Kari_Casanova29 We do not have access to accounts or cases via social media Karina. If you reply to the agents via your case, they will get back in touch as quickly as they can to help further - giffgaff Jade
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I L (@iluyimbazi) reportedHello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?