Giffgaff outages and service status in West Drayton, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around West Drayton, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Giffgaff
Giffgaff is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Drayton, England
The most recent Giffgaff outage reports came from the following cities: Ashford, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
Phone | 19 days ago |
|
Esher
|
Phone | 2 months ago |
|
Hammersmith
|
Phone | 3 months ago |
|
Hammersmith
|
Phone | 3 months ago |
|
Hammersmith
|
Phone | 4 months ago |
|
Harrow
|
Total Blackout | 4 months ago |
Community Discussion
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Giffgaff Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Neil Jackson (@drneil667) reported from Harlesden, England@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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jason k (@Benjakev) reported from Hammersmith, England@PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used
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Ewan Stevenson (@EwanJStevenson) reported from Harrow Weald, England@giffgaff plz can you help. I am waiting for a refund for a returned phone.
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Karen Reekie (@catskidschaos) reported from Richmond, EnglandIf you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, EnglandIf you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2
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Wukah (@SoundsWukah) reported from Brentford, England@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.
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dola (@dolajs) reported from Beaconsfield, England@giffgaff I’m having a few issues ...phone shows 4G but as soon as I make a call it drops instantly to 3G ...no matter the reception
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Brad (@BRADBFC1889) reported from Hounslow, England@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff (@giffgaff) reported@ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah
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Woody Knows (@Woody3704) reported@SamRobi90967600 @hewantswealth Yh unlimited data isnt exactly unlimited Giffgaff has a 650GB limit. If you break it twice in a year then they can apparently just deactivate your account and refuse service. I only used around 900GB once. & that was because of watching netflix + post PC format game downloads
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gojjam (@therealgojjam) reported@kaixan203 @P0lyblank Chill on giffgaff wtf
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jo (@scjott57) reported@giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?
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giffgaff (@giffgaff) reported@JBR___ Hi JBR. We appreciate that this is frustrating. When dealing with the HelpBot you need to ensure to follow the prompts and reply fully, or else the bot will be unable to identify your issue and be unable to connect you to an agent - giffgaff Hannah
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James (@James4467613528) reported@finchyid1710 @beverleyturner A child can still buy a Fanta tho with no id, this is you cant have any until you verify, Not like a kid friendly version where you can still do some things it's just prove it or loose it, on device, instead of through the service you are using. For example giffgaff blocks adult content until you prove you are over 18. Some isp's block illegal sites. This doesn't need to be on device because if apple can do it, then why shouldn't samsung do it for their tvs which can also access illegal sites or porn these days. BUT, I have come to the conclusion that we've gone to far not parenting kids properly surrounding the internet and the gov has no choice or feels it has no choice, to do these things, Saying that there is no law for this kind of thing to be on-device so apple really has no reason to do it unless they know something we don't (likely)
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giffgaff (@giffgaff) reported@emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah
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SMPT (@SMPT799053) reported@Woody3704 @crip72012 @hewantswealth Giffgaff uses the O2 network
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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giffgaff (@giffgaff) reported@WillmerGA We're a web based company, so we don't have any offices or shops. All our help can be provided online. - giffgaff Jeanette