Giffgaff

Giffgaff Outage Report in Surrey, England

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The latest reports from users having issues in Surrey come from postal codes RH5.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Surrey, England 03/12/2025 20:35

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Surrey, England

The most recent Giffgaff outage reports came from the following cities: Croydon, London and Surrey.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSurrey Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 GiffGaff is on the O2 network if that’s any help

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @JuneMalone_Art Oh no, June. Please can you update the case and get back in touch with the agents you spoke with, so that they can help further as soon as possible - giffgaff Jade

  • arnold_hamish Hamish Arnold (@arnold_hamish) reported

    @blogmywiki I had issues with Giffgaff all summer. I'd have full 4g signal but no data anywhere with lots of people -capacity issues with masts perhaps? As an aside, I've switched to Plusnet mobile. They use EE and are much better and cheaper.

  • KassNadine Kass💕 (@KassNadine) reported

    @giffgaff what is wrong with my sim card and your network today?

  • O2 O2 in the UK (@O2) reported

    @radiocode1969 @Mykiel_B @giffgaff Hi Lee, we're carrying out some work in this area to help improve our network. We're sorry for any inconvenience caused in the meantime. If you let us know your email address or mobile number, we can register you to receive updates on this. DM us 📩

  • silverelitelnd M (@silverelitelnd) reported

    @giffgaff hello, I ordered a pay as you go sim last Saturday, but I have never received it…it was supposed to be next day delivery…

  • ColinMarston4 Colin Marston (@ColinMarston4) reported

    Having trouble getting giffgaff working on the Net, corp have set up snares, stopping me watching my Netflix. Is giffgaff to be put into the abyss of Chopper Wilson

  • paulywauly_74 Firstname Middleinitial Lastname (@paulywauly_74) reported

    @giffgaff No 4g either. I couldn't even show my elderly housebound aunt who doesn't have internet any pics of urns so she could chose one for her late husband. The amount of stress your service, or there lack of, has piled on this week...

  • Samanth55336742 Samantha Hutchinson (@Samanth55336742) reported

    @giffgaff keep getting no service this morning in Warboys, please help

  • Pixielicious_P ☆ Kink Goddess Pixie ☆ (@Pixielicious_P) reported

    @ProMistressesUK Same network plus O2. So can have a 3 month break inbwteen buying packages if wanted & be surprised how many people now use giffgaff cos of this. I also buy my phones from GiffGaff when I want a new one their refurbished phones are like buying New anyway & are protected for 1yr x

  • erabass Erato Basea (@erabass) reported

    @giffgaff why is it so difficult to transfer my old number to a new SIM? I'm trying to solve the matter since 4 January, and my old number will be closed in two days.. Your customer service via email leaves a lot to be desired, I am afraid. #giffgaff