Giffgaff

Giffgaff Outage Report in Surbiton, Greater London, England

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The latest reports from users having issues in Surbiton come from postal codes KT5.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Surbiton, Greater London, England 04/26/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (42%)

    Wi-fi (42%)

  2. Internet (33%)

    Internet (33%)

  3. Phone (18%)

    Phone (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Surbiton, Bermondsey, Ealing, Hackney, Wembley, Croydon, Surrey and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSurbiton Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenwaters Darren Waters (@darrenwaters) reported

    Aaargh the dreaded problem of porting your phone number to a new SIM and carrier and iMessage no longer working properly. Any ideas at @giffgaff ??

  • ABlondeFlame Christina Lynn (@ABlondeFlame) reported

    @giffgaff Had NO data or signal of any kind for 3 days. Have done EVERY form of troubleshooting. Now getting messages from Facebook saying “my mobile provider no longer recognises my number as valid.” Please help! Case Ref: 220401-000826

  • Makman40990018 Makman (@Makman40990018) reported

    @O2 Is supposed to be reliable. Assured me to be on their service by 31/3/22 and still nothing. Meanwhile my giffgaff stopped working as @O2 transferred my number.... Would be nice to have some explanation ASAP!!!!

  • SnappyGamingTV SnappyGamingTV (@SnappyGamingTV) reported

    Nah @giffgaff it’s been good but I’m done. Legit can’t load anything when I’m out and about and I’m over it. Best network for internet signal in UK anyone?

  • iamsophiesk Sophie S-K (@iamsophiesk) reported

    @alanhdev @giffgaff Funny you should say that. Yes. I've also spent the last week with 3g as my preference for connecting and it was fine but slow. Yesterday (in Manchester) I switched back to 4g and, touch wood, so far it's been fine. A glitch in the matrix perhaps

  • Noosh1977 Anouska Curzon (@Noosh1977) reported from Edinburgh, Scotland

    @giffgaff when I send texts it appears as another number to the recipient - can you help?

  • AWaters_1992 Alex Waters (@AWaters_1992) reported from Brownhills, England

    @mrswils76353408 @giffgaff Must be the more users that sign up to giffgaff the slower their network gets? It was mint until 2022...

  • BryanB_LFC Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported

    Hello @giffgaff 🖐 The customer service with my current provider is shocking. Can you help?

  • bensonio John Benson (@bensonio) reported

    @giffgaff missus got an unlocked phone - put her @ThreeUK SIM card in and it’s not recognising the SIM card? Can you help us fix this so she can use her new phone?

  • mrswils76353408 mrs wilson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrswils76353408) reported

    @giffgaff what on earth is the issue with your 4g? Past few weeks it’s like having 3G. So slow and doesn’t load, despite having signal.