Giffgaff Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Giffgaff
Giffgaff is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (40%)
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Internet (31%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Giffgaff outage reports came from the following cities: London, Slough, Guildford, Epsom, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Slough |
Phone | |
| London |
Total Blackout | |
| Guildford |
Internet | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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Bob MacCallum
(@uncoolbob) reported
from
London, England
No signal, phone or data here @giffgaff
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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TMJ-UKR Jobs
(@tmj_ukr_jobs) reported
from
Uxbridge, England
If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2
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baby wasteman.
(@staylowkae) reported
from
London, England
giffgaff finally back to more data less money but ofc its slow now 😐
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Wukah
(@SoundsWukah) reported
from
Brentford, England
@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Iain "UKVampire" Culverhouse
(@UKVampire) reported
from
Bracknell, England
@Relentless0wl @giffgaff Nope no joke...no tongue in cheek. Just my general opinion on a network that I am very happy with
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mrg9999 (G8NNT)
(@mrg9999) reported
from
Woking, England
Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@ayesha1923 Hi Ayesha. We're so sorry to hear that. Please try clearing the cache and cookies on your browser, and then try purchasing your goodybag again. If you have the same issues, we would recommend trying that out using another internet browser or device. - giffgaff Emer.
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Ceri AKA Wombleface❄️🌈
(@thewobblywomble) reported
@giffgaff Sorry, didn't see your reply last night. I have credit and have set up an MMS apn, but it's not working.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@thewobblywomble Oh dear, that's strange, Ceri. Please ensure that you have selected that you still need help, and if you're having the same problems, we would recommend trying that again using another internet browser or device. - giffgaff Emer.
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Tim Hoggarth
(@TimHoggarth) reported
@giffgaff It's like this literally every hour of every day, for a holiday destination, that's pretty bad.
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The true-true
(@cal_the_hairy) reported
@oneplus when will you allow 5G to be used on 5G enabled devices that use the O2/giffgaff carrier? This issue has been going on for over a year and customers are leaving oneplus due to this
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NIGHTBREΛK
(@DJNightbreak) reported
No service in Romford (Rm5) @giffgaff
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M
(@norules21) reported
@giffgaff your customer service has been a nightmare all day been trying to sort this out my account got double charged for a bundle I got
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David Burrows
(@DavidBurrows97) reported
@giffgaff why is your network coverage so poor? Struggle to get 4G and consistently drops out so I can’t use my mobile data
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🌸🦋 Iola 🦋🌸
(@InJDWeStan) reported
Hey @giffgaff I got my new SIM card yesterday a £20 golden goody bag for some reason when I turn my mobile data on it just says no internet 🤷 Not sure if this is a phone issue or a Giffgaff issue.
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scot mcgroarty
(@scotmacca) reported
@giffgaff hi I never realised I had 2 open accounts and ive just topped up the wrong account to which I no longer have the sim is there any way of transferring it. I've tried to ask this through he app but there's no one to speak to and no option to type this in