Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 01/04/2026 21:00

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Harringay, London, Hackney, Hammersmith and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @Chlozbo Hi Chloe, this is not all @giffgaff doing but your device too. If it is an iPhone you need to change your number to the ported (old number) then switch off iMessages and FaceTime all in your settings. And switch them back on. This should fix it. If it isn’t an iPhone,post back

  • cllrjesslennox Jess Lennox 🍞🌹 (@cllrjesslennox) reported

    @wiredfire Giffgaff sell refurbs - I've never had a problem with any of them!

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk I might add that my house doesn’t work without internet; I’m not just being a diva, it’s a real problem. No internet means no heat, limited burglar alarm (people in my neighbourhood are trying doors) etc. I’ve managed to cobble together something with a 4G giffgaff dongle

  • UncleZebulon SiBr (@UncleZebulon) reported

    @giffgaff All this frustrating garbage would be avoided if you allowed multiple sims to be managed from a single account. Feels like bloody amateur hour.

  • JordanAndrewSp3 Jordan Andrew Spicer (@JordanAndrewSp3) reported

    @SMARTYMobileUK No you don’t understand because you’re not in my situation I can’t contact anybody for free days it’s not acceptable giffgaff do why can’t you cancel the Sim when it arrives why does it have to be straight away I just don’t get it

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @rhatica_gazma Oh dear, Ruth. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • KerryScottMcNa1 Kerry Scott (@KerryScottMcNa1) reported

    @giffgaff Hi, I need some sort of QR code to link my new Samsung smart watch up to my phones data plan. Can you help me with this? Thanks

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @wiredfire The battery will be in full working order, as we check battery life before the phones go out to our members. However, if there are any issues then all refurbished phones on giffgaff are covered under a 12-month warranty - giffgaff Jade

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @standup220 We can understand how frustrating this must be with your data running slower than expected. Are you able to confirm if this is at home or in all areas? If only at home, please confirm your postcode through DM for further help. - giffgaff Jeanette

  • MarkAlexander6 Mark Alexander (@MarkAlexander6) reported

    @ThreeUKSupport what's going on with mobile broadband in the po12 area? I've had to move to @giffgaff for today! I'll contact customer services for a refund tomorrow!