Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 03/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (35%)

    Wi-fi (35%)

  2. Phone (29%)

    Phone (29%)

  3. Internet (20%)

    Internet (20%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: City of London, London, Hackney, Hammersmith, Southwark, Harrow, Wembley, Wandsworth, Uxbridge, Woking and Croydon.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomHammersmith Phone
United KingdomHackney Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • EromoGregory Gregory Eromo (@EromoGregory) reported

    @giffgaff day two running on my subscription to this network and still I can't make use of my line. No calls, no text and no data connection. I have seek for help from agent and all I get is I should keep restarting my phone every now and then. Its way past 24hours now

  • elliepersence ellie 🤍🦋 (@elliepersence) reported

    Just to let you know all I did was change a sim to giffgaff as they’re service didn’t work in my house and their website lied! I sent them screenshots told them and they didn’t want to resolve or listen even though how are you going to come

  • alliseus Alliseus (@alliseus) reported

    @giffgaff Hi, it hasn’t fixed it. I tried another device and got the same error. Is there an email so I can write and sort out the issue I was trying to log in for? Thanks!

  • chrisandmarkuk 🎅🏻🤶🏻🎄 Chris 🎄🤶🏻🎅🏻 (@chrisandmarkuk) reported

    @giffgaff Hi Hannah, thank you. I use GiffGaff myself, isn’t the goody bag data thing only if you recur your payments? It’s a nice offer but the kids who need the data are the ones whose parents can’t afford to recur, in effect a direct debit - this really doesn’t help the neediest.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Yorksims We've now fixed this issue with the site, so you should be able to log in now John. - giffgaff Jeanette

  • chrisandmarkuk 🎅🏻🤶🏻🎄 Chris 🎄🤶🏻🎅🏻 (@chrisandmarkuk) reported

    Hey @giffgaff, will you be joining the scheme to offer additional data to school children who are remote learning? You’re not on the list, I know several GiffGaff customers who this would really help. #RemoteLearning

  • charrhlotte Charlotte (@charrhlotte) reported

    Hey @giffgaff @O2 do you no longer have a GPRS network? I have a device that only has GPRS capability and used to work fine until a month or two ago.

  • cr0bar cr0bar 👾🕹🎮 (@cr0bar) reported

    @giffgaff I notice that GiffGaff still support Blackberry Internet Services (BIS), is there an expected end date for this service? Looking to experiment with an old device over the weekend.

  • NoLifeJustin_YT Justin (@NoLifeJustin_YT) reported

    @charlie11bakerr @NRGgg what phone service provider is called giffgaff????

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BioMickWatson We're sorry about this Mick. We seemed to have had issues with our site that are now resolved. Please try logging in once more and see if this now works. If you're still having data issues, please send us through your post code in a DM and we'll look into this. -giffgaff Jeanette