Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 03/10/2026 21:45

March 10: Problems at Giffgaff

Giffgaff is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (36%)

    Wi-fi (36%)

  2. Phone (30%)

    Phone (30%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: City of London, London, Hackney, Hammersmith, Southwark, Harrow, Wembley, Wandsworth, Uxbridge, Woking and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomHammersmith Phone
United KingdomHackney Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanAndrewSp3 Jordan Andrew Spicer (@JordanAndrewSp3) reported

    @SMARTYMobileUK No you don’t understand because you’re not in my situation I can’t contact anybody for free days it’s not acceptable giffgaff do why can’t you cancel the Sim when it arrives why does it have to be straight away I just don’t get it

  • ShotsByJai Shots by Jai (@ShotsByJai) reported

    @virginmedia No. I gave up after waiting for 58 mins. I have to now order a PAYG sim from @giffgaff just so I can use the STAC code from you to cancel this account. If you make it this hard to cancel then it only serves to prove that you know how bad you are. Please go eat your own 💩

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @shiriyy Oh dear. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • cllrjesslennox Jess Lennox 🍞🌹 (@cllrjesslennox) reported

    @wiredfire Giffgaff sell refurbs - I've never had a problem with any of them!

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @Chlozbo Hi Chloe, this is not all @giffgaff doing but your device too. If it is an iPhone you need to change your number to the ported (old number) then switch off iMessages and FaceTime all in your settings. And switch them back on. This should fix it. If it isn’t an iPhone,post back

  • LishmanDoug Doug Lishman (@LishmanDoug) reported

    @giffgaff hey gifgaff how do I call your customer service 🤔 I have an issue with my account

  • Yorksims John Woods (@Yorksims) reported

    @DrMarkCarrigan @giffgaff The 80GB fast speed limit only applies to the "Always on"data in the £25 goodybag, if you spend an extra tenner and go for the £35 one you'll have no restriction issues and it'll be impossible to breach the FUP in the time you need it for.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @wiredfire The battery will be in full working order, as we check battery life before the phones go out to our members. However, if there are any issues then all refurbished phones on giffgaff are covered under a 12-month warranty - giffgaff Jade

  • srcshelton Stuart Shelton (@srcshelton) reported

    Unless, @VOXI_UK, have I missed something here? If I install your iOS Profile (which I’m loath to do without understanding what additional content/settings it’s adding) is Virgin Media/TfL Underground support added? I hadn’t come across this until I read that @giffgaff need it 😲

  • GlosredP GlosRed&Proud (@GlosredP) reported

    @matthewkilford I am with Tesco / o2 and have issues with speeds at the CG, my dad is with EE and has no problems so switching to them. Any mvno (voxi, giffgaff etc) will have slower network speeds compared to the main company (vodafone, o2)