Giffgaff Outage Report in Kingston upon Thames, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (36%)
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Wi-fi (26%)
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Internet (22%)
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Total Blackout (14%)
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E-mail (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Giffgaff outage reports came from the following cities: London, Harringay, Hackney, City of London, Hammersmith, Southwark, Harrow, Wembley, Wandsworth, Uxbridge, Woking and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Harringay |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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mrg9999 (G8NNT)
(@mrg9999) reported
from
Woking, England
Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Baller
(@1BenBaller) reported
@Mark_Antony_3 @JoshBond94 @giffgaff You will need to wait for a response from an agent, Telefonica are unable to support in such cases as support cases are managed a differently.
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Bossman786⭐⭐Chelsea World Champions
(@CFC_AZAD) reported
@Laus1507 Giffgaff is cost efficient but if cost isn't an issue then o2 or EE
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Mark Bradfield
(@Mark_Antony_3) reported
@giffgaff @PoduvalAparna Fancing fixing my issue
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Ben Baller
(@1BenBaller) reported
@Mark_Antony_3 @JoshBond94 @giffgaff You will need to wait for a response from an agent given the provided timeframe. Telefonica will be unable to assist as support cases are managed differently.
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Mark Bradfield
(@Mark_Antony_3) reported
@giffgaff YES U R. QUICK RESPONSE WHEN YOU WANT ME TO SPEND MONEY BUT NOW IVE FOUND YOU GUILTY OF BREACHING THE CONSUMER RIGHTS. YOU WANT TO IGNORE. IM NOT WAITING ANOTHER 5 DAYS. THAT WILL BE A WEEK WITH POOR SERVICE
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Mark Bradfield
(@Mark_Antony_3) reported
@giffgaff HEY. UNLESS YOU WANT A COMPLAINT AGAINST YOU. CAN YOU RESPOND TO MY MULTIPLE MESSAGES
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Neville Braithwaite
(@NevBraithwaite) reported
@giffgaff Please help, I have lost my phone and the password for my giffgaff. I want to replace my sim but each time I request a password reset on my giffgaff account giffgaff says it has sent it either via text (and I don't have my phone) or by email but it so far hasn't arrived
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Ben Baller
(@1BenBaller) reported
@Jennife20404667 @giffgaff Customer support has responded and like with every case, they need to time to investigate and respond adequately.
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Steve Allen
(@velse) reported
@tescomobile @giffgaff Didn’t let me know the card expired, wouldn’t let me update payment details. This is for my mum’s emergency phone, so it’s crucial that it works in a pinch.
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Mark Bradfield
(@Mark_Antony_3) reported
Looks like a complaint is needed about @giffgaff tomorrow to @Ofcom unfortunately Giff Gaff have breached contract and are now refusing a refund, I have tried and tried to stop all this action being taken, but as they continue to ignore, I have been left no alternative