Giffgaff Outage Report in Kingston upon Thames, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (35%)
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Phone (32%)
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Internet (18%)
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Total Blackout (14%)
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E-mail (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Giffgaff outage reports came from the following cities: Hammersmith, London, City of London, Hackney, Southwark, Harrow, Wembley, Wandsworth, Uxbridge, Woking and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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moan
(@complaint2020) reported
@giffgaff hello! How do you top up someone else’s giffgaff credit from another phone / network? Links not working from google search...
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S
(@S15175240) reported
@giffgaff I don't how do i get a refund on an unused top up I'll go with a different network
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John Haughey
(@haughey_john) reported
@giffgaff is the network down?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@S15175240 Hello there, You will need to ask the shop/retailer where you purchased the voucher to issue the refund. - giffgaff Ann
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Stephen Boyle
(@Stephen73049098) reported
@giffgaff have a problem with my account. Cannot get through to any kind of support. Can you help? Thanks.
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Andrew Roberts 💬🇪🇺
(@AndyMRoberts) reported
@RobertWSaunders Now though, they do do 5G specific sims. If you are a giffgaff customer, just log into your online account and request one using the 5G link in the menu that appears at the top when you run your mouse over it.
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Quintessential Englishman
(@RonaldJ61016789) reported
@giffgaff Giff gaff would manage to KEEP far more of its users if it had a decent support department. It is counter-productive to NOT have a support department. It is NOT future-looking to maintain the situation of "no support department" and the inevitable loss of users that this causes.
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Gareth Bayard
(@GarethBayard) reported
@giffgaff Appalling service from your agents after suspending my sisters account. Currently our whole family are on giffgaff and if this isn’t resolved within the next few days we will ALL be leaving. We pay you over £50 between us each month and now you have robbed us!!!
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🏌️♂️⛳
(@Idy2Mo) reported
@FonaldQ Your network isn't Giffgaff by any chance ?
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peter wilson
(@wilsonpeter48) reported
@KCOMhome because giffgaff has problems with a local mast I had to make 6 local calls on my land line I can't believe you have charged me a pound a call. That's not helping my budget I remember when it was about 5p how times change and chairman's and shareholders get greedy