Giffgaff Outage Report in Kingston upon Thames, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (56%)
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Phone (18%)
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Internet (18%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Giffgaff outage reports came from the following cities: London, Hackney, Hammersmith and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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mrg9999 (G8NNT)
(@mrg9999) reported
from
Woking, England
Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Hawthorn
(@wheresnigel) reported
@giffgaff I know that's how you reply, as that's how you replied! I am suggesting that your email could have included the answer so that the customer got there faster. Instead you force your customer to find data services, name/password/login a portal to read it.
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Victoria Hyde
(@hyde_the_hearn) reported
@giffgaff my network has been down for about 8hrs now. Can someone check it out for me please? Ta
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Kurt Mills
(@ProfKurtMills) reported
@giffgaff My wife’s recurring goodybag failed. Error message says bank declined payment, but bank confirms card is fine and did not decline. Not possible to call (very bad customer service) and agent response takes 24hrs. Meanwhile, my wife cannot use her phone.
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TW
(@TW47531795) reported
@giffgaff I have processed an order this afternoon but now need to cancel it before it arrives tomorrow. I have already raised it with an agent on your website and have messaged on twitter for help but not had anyone get back to me yet.
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Andrew Ferguson
(@AndrewF15580922) reported
@virginmedia @LornaDa81281283 Just bin the virgin sim. Wish I had never left giffgaff. Spent an hour in the phone to virgin and they don’t even admit they have an issue
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Lord Outwardly Cuntish
(@GrumpyGymGoer) reported
@giffgaff Yea I've done that it says no coverage yet the bloke sat next to me on O2 has a full 5G signal?
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Mark Wilson
(@markwilsonit) reported
My life-admin day continues... and I am getting increasingly crotchety. Current status: explaining to @giffgaff that a data connectivity issue with my SIM is when I travel all over the country... and not just about whether or not there is 5G coverage where I live...
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shamaya
(@shammi97484481) reported
@giffgaff What else can I do I’m desperate #help
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🎤📝Jules
(@btohyun) reported
@giffgaff Hi! For some reason everytime I connect to my data this week, the signal/reception is really bad. Are there issues with Giffgaff at the moment?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@_yogaprincess Oh no, we're sorry to hear this. Can you please drop us a DM with your full post code, so we can check for any issues. - giffgaff Tasbiya