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Giffgaff

Giffgaff outages and service status in Kingston upon Thames, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 1, 5:32 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: Esher, Wandsworth, and Hammersmith.

CityProblem TypeReport Time
Esher Phone 6 days ago
Wandsworth Internet 6 days ago
Hammersmith Phone 1 month ago
Wandsworth Phone 1 month ago
Hammersmith Phone 2 months ago
Hammersmith Phone 2 months ago

Nearby cities with recent reports

Esher

1 recent signals

6 days ago
Wandsworth

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

  • stinaswvg
    Stina blackstenius 2026 BDO 🔜🙏🏽 (@stinaswvg) reported

    10 p/m on a phone (probably just the sim only) is possible maybe only on giffgaff cause every other network even three (best network btw) is at least 12 pound monthly for the cheapest plan with no add ons

  • Jonesy_Bones
    Andrew 🤸 (@Jonesy_Bones) reported

    Hey @EE How long does it take to issue an eSIM? I’ve ordered from both @LycamobileUK and @giffgaff and had the eSIM instantly… Been waiting hours over here and still nothing. What gives?

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

  • Sebatron7
    Sebatron (@Sebatron7) reported

    @giffgaff mobile and data signal has been down all day from east London through to Central London. When will it be back on?

  • giffgaff
    giffgaff (@giffgaff) reported

    @Don_Felipe007 Virgin Media and O2 merged and giffgaff runs on the O2 network. - giffgaff Ann

  • TheBossnME
    Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported

    @virginmedia @giffgaff @Telefonica gifgaff, who are part of O2, who now work with Virgin Media. All part of Telefonica (and Liberty Global). A FOI request detailing how network coverage map data is recorded, updated, and published would be interesting to see. It seems to be very different from reality.

  • jamgmail83959
    james gmail (@jamgmail83959) reported

    @giffgaff Accidentally signed for 18-month contract on 13/3/26. Router with SIM off since 17/3 for some months, so this contract is hardly useful!. I wish to cancel under my 14-day statutory right to cancel please. How? No email, phone contact, agent does not allow questions.

  • stitch_83
    Pete Lawson (@stitch_83) reported

    Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….

  • giffgaff
    giffgaff (@giffgaff) reported

    @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya