Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 02/23/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (40%)

    Wi-fi (40%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Wandsworth, Uxbridge, London, City of London, Hackney, Woking, Croydon, Southwark and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Total Blackout
United KingdomUxbridge Internet
United KingdomLondon Internet
United KingdomCity of London Total Blackout
United KingdomHackney Phone
United KingdomWoking Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfKurtMills Kurt Mills (@ProfKurtMills) reported

    @giffgaff My wife’s recurring goody bag failed. The error message claims the bank rejected the charge, but the bank confirms that the card is working fine and did not reject the charge. Not possible to talk with anybody (very bad customer service) and agent response takes 24hrs.

  • WobbleBoxers the wobble boxers (@WobbleBoxers) reported

    @tompeach90 @TrumaUK @giffgaff I would have thought the command system could be turned off to save power. Does that run off your phone app? That would be constantly looking for a signal or blue tooth link. Think how fast a phone goes flat with Bluetooth on all day and nothing to connect to.

  • CraftyNigel Nigel Craft (@CraftyNigel) reported

    @ThreeUKSupport I will try when I get home as the signal with @giffgaff still not working after nearly a month , wish I’d have stayed with you now

  • CatrionaRober13 Catriona Robertson (@CatrionaRober13) reported

    @BBCCiN I’m desperate to donate to the Drumathon and enter the prize draw for the Camper but neither my BT or Giffgaff phones with no restrictions and both with more than enough credit will allow me to do so. Very disappointed. BT says it’s an issue at your end.

  • GizgizgizTm TM (@GizgizgizTm) reported

    @giffgaff hello, are you having some technical issues with payments at the moment? I've had two auto top ups in two days of £10, but there's no way I've used that amount of data in 24h based on both my phone usage and payments on your app dashboard.

  • GizgizgizTm TM (@GizgizgizTm) reported

    @giffgaff Thank you. I tried to post on the community support but the page errors out when clicking the new post button. It's going well today lol

  • DL_BSL Drew Ledson (@DL_BSL) reported

    @O2 Tried the above. I think it's just poor network coverage. Looked at Giffgaff tonight. They piggy back your network offering 5g when you don't?

  • Gordon_McGlone 💚 Gordon McGlone 💙 (@Gordon_McGlone) reported

    @giffgaff Two separate phones showing ‘no service’

  • Yousif69397374 Yousif (@Yousif69397374) reported

    I feel angry from @giffgaff. I do not receive adequate Internet. The fact I cannot receive any Internet some of the times. I complained about it and the giffgaff told me one of their transmitters broke down. I must compensate because this is not my problem. My name is hussa50155

  • ProfKurtMills Kurt Mills (@ProfKurtMills) reported

    @giffgaff My wife’s recurring goodybag failed. Error message says bank declined payment, but bank confirms card is fine and did not decline. Not possible to call (very bad customer service) and agent response takes 24hrs. Meanwhile, my wife cannot use her phone.