Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 03/20/2026 02:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (34%)

    Phone (34%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Harringay, Hackney, City of London, Hammersmith, London, Southwark, Harrow, Wembley, Wandsworth, Uxbridge, Woking and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Phone
United KingdomHackney Internet
United KingdomCity of London Phone
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Pratheekdinesh1 Pratheekdinesh (@Pratheekdinesh1) reported

    @giffgaff why has there been a sudden signal loss ?

  • JordannaGoswell jordannaUXresearch (@JordannaGoswell) reported

    @SMARTYMobileUK connection is extremely sluggishly slow this morning. Feels like the data speed is throttled or something. Thank goodness I kept my GiffGaff sim for backup!

  • Mr_McKeever Mr_McKeever (@Mr_McKeever) reported

    @dinasfoodstory Yes Giffgaff, Good prices £10 Un/Lim texts & calls 15gb data, 20gb from Dec 7th, Runs on O2 so can use data(5gb?) in EU etc, can change plan Up or Down each month, also Good deals on Unlocked phones to buy !

  • HobbitInACloset Reshma (@HobbitInACloset) reported

    @giffgaff No ones responding to my e-mails/queries so not sure how to ask for further help if you don't have call centres. Every time i buy the £6 goodybag, it goes through to the final page but as £0.00 and then goodybag doesn't activate/go through.

  • Yorksims John Woods (@Yorksims) reported

    @skintnick @giffgaff With giffgaff being a wholly owned subsidiary of O2,do you really think they're going to be allowed to leave their owner's network?

  • PaulKeeganGino Paul Keegan (@PaulKeeganGino) reported

    @doodleslave @giffgaff We didn’t have a problem in Ibiza this summer Claire, was using loads of data with no problems

  • MMadiMM Madi (@MMadiMM) reported

    @giffgaff why is my network down, been down all day and I’m struggling with navigation, PLEASE HELP

  • daniellelt178 Danielle (@daniellelt178) reported

    Sooo why do I have no service? @giffgaff

  • doodleslave Claire est limpide 🇪🇺#FBPPR#FBPA🐕 #ToriesOut (@doodleslave) reported

    @PaulKeeganGino @giffgaff There's a cap of 5gb a month I think. Not too bad unless you're streaming.

  • daniele_0583 Pietro Daniele Di Giuseppe (@daniele_0583) reported

    @giffgaff very bad service I immediately closed the account cono them do not recommend it to anyone.