Giffgaff outages and service status in Kingston upon Thames, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent Giffgaff outage reports came from the following cities: Hammersmith, Morden, and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 8 days ago |
|
Morden
|
Total Blackout | 1 month ago |
|
Ashford
|
Phone | 1 month ago |
|
Esher
|
Phone | 2 months ago |
|
Wandsworth
|
Internet | 2 months ago |
|
Hammersmith
|
Phone | 3 months ago |
Community Discussion
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Giffgaff Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Brad (@BRADBFC1889) reported from Hounslow, England@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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Alvin (@jetsettersw) reported from Lambeth, England@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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Alvin (@jetsettersw) reported from Lambeth, England@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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jason k (@Benjakev) reported from Hammersmith, England@PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used
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Wukah (@SoundsWukah) reported from Brentford, England@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.
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Karen Reekie (@catskidschaos) reported from Richmond, EnglandIf you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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deb murray (@iron1wag) reported@giffgaff struggling to top my elderley mothers phone up. purchased top up but unable to get it on her phone please help
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Lord Miles Spencer LLB (@lordspencer) reported@giffgaff How long to fix mast near SO17 ? Ive been without service for 27 HOURS now
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giffgaff (@giffgaff) reported@gallo17657 Hello Peter, we understand your disappointment if you're unable to use your services. Please update your open case advising that the issue has not been resolved and the agent who has access to your account can look into this further for you. - giffgaff Ann
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K!mpossible 💙 (@BubbaBubs2007) reported@giffgaff good morning, I bought a phone from giffgaff last April & I believe its still in warranty. I am unable to get signal despite following all the steps including a new sim card & still no signal. I can only assume its the handset. Will a cracked screen affect the warranty?
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jo (@scjott57) reported@giffgaff my daughter accidentally clicked on the contract package when selecting an earlier monthly plan as she had run out if data. How do I check if its gone through and if so how do I cancel?
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.
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Baluster (@baluster57785) reported@giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.
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DFitz (@DFitzwiliam) reported@giffgaff Urgent unresolved SIM swap/account takeover issue on my Giffgaff account. I have now lost access to my mobile service twice within 36 hours despite repeatedly reporting the compromise and linked banking/finance fraud. No response from you and requires urgent escalation
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billy horan (@billyhoranuk) reported@giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..
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? (@aricolonthree) reported@BigJohnson104 respect giffgaff wtf