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Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

Why is my Giffgaff service not working?

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If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: Southwark, London, Hammersmith, Wandsworth, Harringay, Hackney, City of London, Harrow, Wembley, Uxbridge, and Woking.

CityProblem TypeReport Time
Southwark Total Blackout 33 minutes ago
London Phone 2 days ago
London Wi-fi 3 days ago
Hammersmith Phone 4 days ago
Wandsworth Phone 7 days ago
London Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • LauraSummersNow
    Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • kiers__
    Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • nol_tek
    AlienTekNol (@nol_tek) reported

    @_CarinaWh 2nd hand phone, cheapest monthly calls/data/texts, giffgaff as can cancel over summer when kids are at home.

  • RichardHesketh1
    Richard Hesketh ☯️⚛⚕ Don't Call Him B****s. (@RichardHesketh1) reported

    @O2 are behaving atrociously when trying to "Resolve" a problem with signal absence in our area. @GiffGaff immediately released me from contract (they are on @O2 as well). What's wrong with this company?

  • AndreaChipman
    Andrea Chipman (@AndreaChipman) reported

    @giffgaff I am unable to get my phone to work, after replacing the sim card a week after I misplaced the phone, reported it lost, and then found it. Your agents have been unable to help. The sim works in other phones, so something appears to be locked or blocked on your end.

  • RachieBlossom
    Rachie (@RachieBlossom) reported

    @giffgaff I've paid yesterday to change my goodybag and start it early. Payment shows as been taken from my bank but your saying my goodybag hasn't started yet. Please help,

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @NMFPodcast Can you please send us a DM, so we can help further? - giffgaff Tasbiya

  • mbeswick64
    Mark Beswick (@mbeswick64) reported

    @giffgaff is there a problem in Coventry? I have had no mobile signal since last night.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @timwhitlock We're really sorry about this. Our engineers are working hard to restore your service as quickly as they can. - giffgaff Tasbiya

  • O2
    O2 in the UK (@O2) reported

    @timwhitlock Okay Tim, you'd need to contact GiffGaff regarding any issues you're having with the network.

  • GeorginaDoes
    Georgina Goodman (@GeorginaDoes) reported

    @giffgaff my data has been eaten so fast this month and I have no idea why. Can you help me out?

  • NMFPodcast
    New Music Friday (NMF) (@NMFPodcast) reported

    Dear @giffgaff im really sorry but after several years with you I can no longer stand whatever is going in with the service......the WiFi is pants it eats my data and never works half the time and I don't feel it's value for money anymore best regards @denisdevlin1