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Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 39% Phone (39%)
  • 23% Internet (23%)
  • 23% Wi-fi (23%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: Wandsworth, London, Harringay, Hackney, City of London, Hammersmith, Southwark, Harrow, Wembley, Uxbridge, Woking, and Croydon.

CityProblem TypeReport Time
Wandsworth Phone 2 days ago
London Internet 5 days ago
London Phone 5 days ago
London Internet 5 days ago
London Internet 6 days ago
Harringay Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • LauraSummersNow
    Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • kiers__
    Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceAnatomyUK
    Grace Anatomy (@GraceAnatomyUK) reported

    Both my mobile service and my broadband are down. I've found an unsecured network to join but it's still scary! #giffgaff

  • osd_ball
    🏄🏾‍♂️ way (@osd_ball) reported

    @giffgaff Hi Jade - the sim seems to not be picking up signal anymore? I've put it into another phone but it still has the same issue. Ideally I would like to pass the number over to a new sim and keep access to it rather than changing the number altogether.... can you support on this?

  • zilfzayn
    George Evans (@zilfzayn) reported

    @diseasejksbf tesco is a supermarket that decided to make a mobile data network too so and idk ab giffgaff

  • DrailerEve
    Andrew Whitford (@DrailerEve) reported

    @VodafoneUK despite the fact that my elderly mother's Doro phone was bought direct from Doro, you have managed to lock her phone up when we tried to change from your pay as you go to GiffGaff. This phone is for emergencies. Please help.

  • Lisacshotmail
    Lisalashes (@Lisacshotmail) reported

    @giffgaff the service is poor, if customers have queries you should have people to answer their queries, i have a 2nd sim i need replacing asap, and no assistance to enable me to do so, this isn’t acceptable!

  • Forestlands
    Forestlands (@Forestlands) reported

    @giffgaff Unable to login, 2 names on my account, can't get a password that works! Joined gg 2 months ago have not been able to access any of my account information!

  • Jon__crawford
    Jon Crawford (@Jon__crawford) reported

    @giffgaff Ok, got an active Golden Goodybag. Got an area with a 5G signal. Not got a 5G signal. Got a OnePlus 8 Pro running Android 11. Is there an issue with that phone & O2 / giffgaff 5G?

  • onerealbeanie
    onerealbeanie (@onerealbeanie) reported

    @giffgaff Sorry, I've got to say I find this new voicemail voiceover guy irritating. Please kindly go back to what we've had for years. Why fix something that isn't broken?? Far too slow, overly "personal", and in my face. Voicemail is a deal breaker for me. Total giffgaff(e).

  • mckennaalauren
    merder enthusiast (@mckennaalauren) reported

    @91ICARUSSFALLS @91FL1CK3R wtf is giffgaff

  • ChrisAvern
    Chris Avern (@ChrisAvern) reported

    @hhaarrryyyy2020 @giffgaff I know some areas can have what I call dead spots. Had issues with a surburban area yrs ago where there was no signal etc not sure if there can be blind spots between masts. It could also be something in the construction/materials of you're home. Sounds crazy I know but possible