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Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Giffgaff

Giffgaff is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: Southwark, London, Hammersmith, Wandsworth, Harringay, Hackney, City of London, Harrow, Wembley, Uxbridge, and Woking.

CityProblem TypeReport Time
Southwark Total Blackout 2 days ago
London Phone 4 days ago
London Wi-fi 5 days ago
Hammersmith Phone 6 days ago
Wandsworth Phone 9 days ago
London Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • kiers__
    Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • Muvaharris
    meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • AkpaluGeorge
    George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • mrg9999
    mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • CWMcGinnes
    CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MadzsEU
    M̷a̷d̷z̷s̷-̷ ̷(̷L̷y̷n̷d̷o̷n̷)̷ (@MadzsEU) reported

    @giffgaff Hi, is there any outage or anything? Had no service for a while now.

  • parispagesblog
    Cécile (@parispagesblog) reported

    @giffgaff I joindre giffgaff because I apparently fancy paying for a service that simply isn't running and for which I will not get any refund #giffgaffstories

  • Ferrish07
    Ferris Hall (@Ferrish07) reported

    @giffgaff what’s up with the signal in BA14?! I’ve got 2 phones with no signal

  • loveulikeits5am
    𝐳𝐞𝐞 (@loveulikeits5am) reported

    Why is giffgaff literally so ****

  • MarkHammill
    Mark Hammill (@MarkHammill) reported

    @giffgaff Hi it’s asking for an incident number which I don’t have as I’m trying to report the incident. I clicked ‘no incident number’ and website bounces me to member login. I’m not a member. Help.

  • TheirNameIsLola
    Lola (@TheirNameIsLola) reported

    @giffgaff Cleared out cache and cookies and just tried it in Chrome and Firefox and it's still not getting me to the agent messages section. Could I DM you about my issue?

  • FXKT_GEIST
    |||ꟻXKT||| GEIST (@FXKT_GEIST) reported

    Stream went a bit better than Wednesday but there was still a few issues. I took the wrong dose of my anti-anxiety/depressants and my head is ****** today. Also GiffGaff SUCKS atm, is there any mobile network that's faster? #Twitch #Vtuber

  • Tomasz49183814
    Tomasz (@Tomasz49183814) reported

    @giffgaff @UswitchUK What's going giffgaff, blackout on 2 phones in ba14 area,

  • BevKnox
    Bev Boyle (@BevKnox) reported

    What is going on Wednesday: I've had no phone network all day; messages not coming in or out, and now there is #bloodrain. @giffgaff can you help with the former?

  • LeanneBennett
    Leanne (@LeanneBennett) reported

    I f not fixed today I’ll just move back to @giffgaff and buy my phone/watch outright. At least @giffgaff doesn’t pretend to help while - how many people?! - 7 or 8 attempts to get help INCLUDING HERE have got me nothing. 700+ followers - listen up. Vodafone batting 0 so far.