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Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

Why is my Giffgaff service not working?

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Harringay, Hackney, City of London, Southwark, Harrow, Wembley, Uxbridge, and Woking.

CityProblem TypeReport Time
London Wi-fi 1 day ago
Hammersmith Phone 2 days ago
Wandsworth Phone 5 days ago
London Internet 8 days ago
London Phone 8 days ago
London Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • staylowkae
    baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • LauraSummersNow
    Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • tmj_ukr_jobs
    TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • uncoolbob
    Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • kiers__
    Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • Agathi0usssss
    Agathe (@Agathi0usssss) reported from Hackney, England

    Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • boomgoesd
    Jham (@boomgoesd) reported

    @giffgaff I can’t call or text. The network is non existent. Please can you do something.

  • z52782
    z52782 (@z52782) reported

    @katiem565 @giffgaff Hi there, what exactly is the problem ? Maybe I can help? @giffgaff

  • ammflyer
    ammflyer🛫 🏳️‍🌈 (@ammflyer) reported

    @giffgaff Hi I’ve just changed my number via your app. Now I have no service ? How long will it take to transfer numbers ? Thanks

  • dawnmarshall69
    Dawn (@dawnmarshall69) reported

    @giffgaff are there issues with services today as I’m really struggling to send texts, emails and go online , I even had to get my partner to pay one of my bill payment this morning as I couldn’t get on my banking ?? Not usually have any issues (apart from very rarely get 5G)

  • scotinthecity
    Nadine Coyles Passport (@scotinthecity) reported

    @giffgaff There is. I have told you guys a billion times and your solution was *shrug* try another sim card! I am stuck and unable to call my bank @cibc because your sim card isn't letting me

  • lucymariaturner
    lucy (@lucymariaturner) reported

    @giffgaff hi, my number transfer is today and I just checked the app and it’s showing the transferred number. Put the giffgaff sim in my phone and had no access to anything at all. I’m at work and don’t have signal, do I need it for the transfer to work?

  • scotinthecity
    Nadine Coyles Passport (@scotinthecity) reported

    @giffgaff Legit I would be a giffgaff fan if the customer support was anything other than canned suggestions. It's clear my sim is blocked from international calls and no one seems willing to fix it?

  • boomgoesd
    Jham (@boomgoesd) reported

    @giffgaff Hi Tasbiya, thanks for the swift reply. Turns out I just had to turn my phone off and back on to fix it. Thanks though

  • katfpoole
    Kat Poole (@katfpoole) reported

    @giffgaff Hiya, after a week of this being unresolved your agents are now not responding to me and I’ve chosen to leave the network. I am honestly so disappointed in the service I’ve received - not sure ignoring customers is the right way to go about things!

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @nathanfradgaz Oh dear Nathan, we understand how concerning it must be as your data is not working. Can you please DM us, so we can get this issue investigated further for you? - giffgaff Megan