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Giffgaff

Giffgaff outages and service status in Kingston upon Thames, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, Morden, and Ashford.

CityProblem TypeReport Time
Hammersmith Internet 26 days ago
Morden Total Blackout 2 months ago
Ashford Phone 2 months ago
Esher Phone 3 months ago
Wandsworth Internet 3 months ago
Hammersmith Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.

  • singhmillen
    Millen (@singhmillen) reported

    @giffgaff network 4-5g issues not working at all or at very very slow speeds in derry. Any reason or when it will be fixed

  • giffgaff
    giffgaff (@giffgaff) reported

    @Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah

  • MittArmstrong
    Garfield StJohnSmyth (@MittArmstrong) reported

    @giffgaff worse customer service ever. Can't be bothered helping when there is something wrong so you have to try and cobble your way through their community hoping someone else has had the same problem. Stop trying to be quirky and try being helpful

  • giffgaff
    giffgaff (@giffgaff) reported

    @KielyFergus Our agents will then get back to him via email as soon as possible to go through account verification to help access the account. - giffgaff Ann 2/2

  • TheDePINCat
    TheDePINCat 🐈🌐 (@TheDePINCat) reported

    .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back to the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

  • MarkC1165
    Mark1165 (@MarkC1165) reported

    @giffgaff I purchased some travel data for Canada on Friday morning. 16)5/2026. It shows as valid in the app but when I choose mobile data I don't get any signal? Do I have to enable roaming? I don't want to lose the credit on my account.

  • baluster57785
    Baluster (@baluster57785) reported

    @giffgaff @moaningminnie58 Your online support has not replied to me I am waiting for my SIM card it was promised 6 days ago.

  • fergus_kiely
    Fergus Kiely (@fergus_kiely) reported

    Raised a complaint with GiffGaff - still no reply??!!

  • Evilmonkeyfart
    Warlord (@Evilmonkeyfart) reported

    @FartProducer78 Is giffgaff just the worst data provider