Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 01/18/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Hackney, London, Harringay, Hammersmith and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHarringay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • yuwen_yong Kerwin (@yuwen_yong) reported

    @giffgaff @giffgaff hey, this problem happened before. At that time, your website is okay. I think it is irrelevant to your website regarding whether I can make a call or not when roaming in the EU.

  • daherni Nicolás Daher (@daherni) reported

    @giffgaff I want to cancel my current goodybag to start a new one. I don’t have the option to do that in my dashboard as I still have data in my current goodybag, but I want to cancel it anyway. Any help in how I can do that?

  • SharonJukes SBJ💙 (@SharonJukes) reported

    @giffgaff Are there problems currently with both the website and app? Online shows I have no active goody bag or credit and app will not open at the moment.

  • NaturePunta Ani (@NaturePunta) reported

    @giffgaff Hi!i tried yesterday all day to login, i can't. reseted password. error message:"Oops. Sorry, something went wrong on our side. Try again in a few minutes". helps please.need to work in a few hours and can't activate any goodybag bc i can't login. Thanks in advance

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Olivia29920254 Oh dear, Olivia. Please let us know your full post code, so we can check for any issues? - giffgaff Tasbiya

  • zophilpott Zoe Philpott (@zophilpott) reported

    @giffgaff @Ofcom we have 3 #giffgaff sims and none of them are getting for that 1mbs / 0.3mbps data, and calls are zero. We have rebooted every device. Nothing. Its already 3 days!And coverage is "good/normal". PO41 0NR plus 10 mile radius. We all have 100GB goodybags. #wtf #FFS

  • MT_Kilpatrick Michael Kilpatrick (@MT_Kilpatrick) reported

    @retro_gerry @three Puzzled by that. We were in Borneo earlier (Sarawak and Sabah) and my roaming charges were 20p per MB and 30p/text with giffgaff via whichever Malaysian network it was whose name I've forgotten.

  • Gifas1991 Gibbs (@Gifas1991) reported

    @giffgaff anyone here ? need help regarding payments/goodybags.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @yasminakhtar11 We've just been made aware of some issues with the website, so can you please check back later. Rest assured, our team are working hard on getting this fixed as soon as possible. - giffgaff Tasbiya

  • CenturyAvocado Hambone Fakenamington (@CenturyAvocado) reported

    @stephennaylor @gav @giffgaff Problem here is O2. I gave up using them for data, just so I reliable. Full reception, can't load pages. Then 5 minutes later get a burst of 30 seconds of speedy internet then goes again.