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Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Harringay, Hackney, City of London, Southwark, Harrow, Wembley, Uxbridge, and Woking.

CityProblem TypeReport Time
London Phone 1 day ago
London Wi-fi 2 days ago
Hammersmith Phone 3 days ago
Wandsworth Phone 6 days ago
London Internet 9 days ago
London Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • uncoolbob
    Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • tmj_ukr_jobs
    TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • staylowkae
    baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    Family visiting needed a local sim. Got @giffgaff prepaid & activation was simple & fast. Catch is you need to get a voucher or credit/debit card to load selected bundle as store could not help and needed browser access to activate sim and load bundle. Otherwise 5 stars :)

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • Agathi0usssss
    Agathe (@Agathi0usssss) reported from Hackney, England

    Am I the only one having Data issue with @giffgaff ! Every time it says my 3G is on but it doesn’t work at all 😡😡

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • kiers__
    Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • LauraSummersNow
    Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Crunchyjayman
    Crunchy (@Crunchyjayman) reported

    @TroyByrneUK @Starlink Get an unlimited giffgaff sim or something else if the signal around you is okay. You can probably get something for around £20

  • child2mann
    Rambling Rosey (@child2mann) reported

    @MarinaPurkiss @EE Sign up to Martin Lewis' MoneySavers website and get his weekly email full of latest offers and practical help similar to Which but free. EE has bad customer service. I have a SIM from GiffGaff that costs me £10 a month but I am a light user

  • DirkBruere
    Dirk Bruere (@DirkBruere) reported

    @dshensmith @ThreeUK I use giffgaff Zero problems

  • j8hnb2010
    j8hnb (@j8hnb2010) reported

    @EE @giffgaff wtf happened to unlimited data goodbag or a plan with unlimited data for pay as you go you made it so hard to purchase ffs

  • natalyadell
    Natalya Dell (@natalyadell) reported

    @helenvecht @rogermerriman Three seem to have cocked up by lots of people on their network not getting it. I've seen QTs suggesting other networks repeatedly broadcast the alert (as per spec) and Three didn't... I was on GiffGaff and Three, dual sims, so could have been either which got it.

  • WifeOfATechie
    Only Me (@WifeOfATechie) reported

    @ShazzBakes EE network, through GiffGaff.

  • lanlith
    Mark Bailey (@lanlith) reported

    @PaulOBrien O2 got it and Plusnet. Giffgaff not and not 3 here! Half my family wiped out in a real emergency 😝

  • ShazzBakes
    ShazzBakes (@ShazzBakes) reported

    @TrickyMcKicky I've 197 lines of data (still awaiting network from 20). GiffGaff, Tesco, iD, Virgin: some named that + "O2" or "EE" but most didn't. So I can't sort properly unless the actual provider is listed. There are 4 Three customers who DID get the alert. So it wasn't a complete ****-up.

  • ptitstef1
    Stephane (@ptitstef1) reported

    @giffgaff Hi, any explanation why Jersey is not included in your goody bags/roaming ? I'm there for the weekend and it doesn't work. My partner on O2 (Giffgaff uses its network) and it's included. Thx

  • AndyMRoberts
    Andrew Roberts 💬🏳️‍🌈 (@AndyMRoberts) reported

    @Rick_Turner @TheSimonC90 I’m with giffgaff which runs on O2. What is the coverage like where you are? If you were not receiving a 4G/5G signal at the time of the test, you wouldn’t have received the alert. There are so many places around here that only get 3G and they won’t have received the alert.