Giffgaff Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Giffgaff
Giffgaff is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (41%)
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Phone (24%)
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Internet (19%)
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Total Blackout (14%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Giffgaff outage reports came from the following cities: London, City of London, Hackney, Woking, Croydon, Southwark and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Total Blackout | |
| Hackney |
Phone | |
| Woking |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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mrg9999 (G8NNT)
(@mrg9999) reported
from
Woking, England
Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Unotheactivist
(@kiers__) reported
from
Islington, England
@RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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gracialnation
(@GracialNation) reported
from
Hackney, England
@giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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l30¥£R
(@boyer_89) reported
@giffgaff @O2 can I get an update on the mast that is still currently down in the ch41 area fed up with the crap signal whats the time frame for a fix or a new mast being erected
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LewisB1
(@LewisB1gaming) reported
@giffgaff somthing seems to be like sati by my data... I pay for the 100gb plan and it’s only been 12 days and it’s used up 60gb.... that isn’t normal I normally don’t even use 40gb never mind 60gb?
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Kaine Sweet
(@Kaine_Sweet) reported
@giffgaff 34gb out of 80 and it is not full speed it's slow as a slug
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🌙t e e🔮
(@teenievegas) reported
@giffgaff I’ve never ever had my phone on loud. Soon as I got a phone when I was a teenager it was on silent 👍🏼
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Colin Barnes
(@ColinBarnes531) reported
Dear @giffgaff Can you please stop writing/saying 'Nice One!' or 'Cheers!'after every communication. You're a phone company, not a bloke down the pub. It makes me want to punch walls.
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Steve Cooper
(@kebablog) reported
@MoneySavingExp £10 a month for me on GiffGaff - no rises, often the deal gets better (more data etc) over time. Some others might offer better deals - but I'm happy with the service and really dislike some of the other 'cheaper' providers - Time to ditch the contract where you can.
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Maddy
(@maddycoconut) reported
@O2 @VodafoneUK @giffgaff I’ve been without any connection due to a local tower for about 14 hours now. Your websites say no updates until 4/4. Is there a plan to fix the tower? Realistically when should I expect an update? How can I keep track of updates without any signal?
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l30¥£R
(@boyer_89) reported
@giffgaff Is work being carried out to fix the mast or ***** a new one yet or are you awaiting a time an date
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billie
(@billie66200039) reported
@giffgaff giff gaff top up voucher of £50 not working!! Over 30 attempts made! 🤬 I’ve cleared cache everything!!! Sort this out please!
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Andy
(@hhaarrryyyy2020) reported
@giffgaff Problems in my area? It's been like this since I joined back in the day. 😭 Shame really as the prices are not really anything to shout anymore either. WiFi calling? What's that? Give us ya card details for a 5G goodiebag....nah. All round lacking and shocking call quality too.