Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 03/13/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (35%)

    Wi-fi (35%)

  2. Phone (32%)

    Phone (32%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, London, City of London, Hackney, Southwark, Harrow, Wembley, Wandsworth, Uxbridge, Woking and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomHackney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • ric_mc ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Wednesday_1334 Wednesday Jørgensen (@Wednesday_1334) reported

    @giffgaff I repurchased my usual goodybag on the 27th. Still no network. Sim says out of service and disconnected yet you've taken my money. I've been reaching out since that day and been asked the same question then no further reply or help. I'm left with no way to contact.

  • yeahalsotaken Ingrida (@yeahalsotaken) reported

    @giffgaff Exactly. The customer service could be better. But with everything what is happening now, you can’t have too much. Thank you. I hope get it solved.

  • PaulnPugs22 Paul Carroll (@PaulnPugs22) reported

    @tina0402x giffgaff have never let me down, suppose it depends on the area you're in. I pay 20£ a month and get fast broadband, unlimited mins, txts and dat, I tether my desktop and tablets of the phone too, they don't seem to be arsed. I've got a question that you could help me with???

  • daggley Daniel Higley (@daggley) reported

    @AskKlarna @Klarna @giffgaff Yes please. What is your customer services number?

  • benno44775 Beano (@benno44775) reported

    @pinxlemonade @giffgaff Hi sparkles ✨ try logging out and back in or try a new web browser maybe that can help 👍

  • __Ells__ Ells (@__Ells__) reported

    @giffgaff it's a bit of a joke that you can't reach customer services (of a phone provider) by phone in a hurry. I need urgent help and can't get a quick response from your site

  • Tesshan8211 Tesshan (@Tesshan8211) reported

    @giffgaff No service in bt14 since last night. Mast issues all over the UK?

  • AskKlarna AskKlarna (@AskKlarna) reported

    @daggley @Klarna @giffgaff Hi, you can get in contact with us via chat (24/7) or phone on 0808 189 3333 (Mon-Sat 9 am-6 pm GMT). Feel free to get back to us if you have any issues.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @daniele_0583 Hi there. Regrettably we cannot cancel or delete SIM orders, but if it does arrive you can just dispose of it, if you no longer need it. - giffgaff Megan

  • daggley Daniel Higley (@daggley) reported

    I have never used @klarna before but I have just been refused a loan via @giffgaff to buy an iPhone. I am full time employed on a good wage and the loan is for approx £350 spread over 12 months. If someone like me can't get a small loan like this what is the point of klarna?