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Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

Why is my Giffgaff service not working?

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If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Harringay, Hackney, City of London, Southwark, Harrow, Wembley, Uxbridge, and Woking.

CityProblem TypeReport Time
London Phone 1 day ago
London Wi-fi 3 days ago
Hammersmith Phone 3 days ago
Wandsworth Phone 7 days ago
London Internet 10 days ago
London Phone 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Love_SE4
    @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • Muvaharris
    meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • mrg9999
    mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • CWMcGinnes
    CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • AkpaluGeorge
    George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • d_andre96
    Whoever you want me to be 🤸🏾‍♀️ (@d_andre96) reported

    @SidecarSue12 @tescomobile @EE Giffgaff is the way to go! I'm moving my EE number to them pretty soon! Was with t mobile, t mobile/orange then ee over the years but the price increase and services decline just isn't worth it. My work number is already on giffgaff! (They run on O2's network)

  • LalaTheOld
    . (@LalaTheOld) reported

    @tescomobile I'm a @giffgaff customer. My Mum is, my ex and our daughter. We get free calls to each other, unlimited text and every time we refer someone, we get a fiver. All for £6 each. Stuff Tesco.

  • LDX25
    LDX2 (@LDX25) reported

    @giffgaff Hello, I need urgent help with a set up for a pay as you go sim that’s seems to not be activated. You have no contact number so that’s not helpful. !!

  • GentlemanRogue
    PlayingABlinders (@GentlemanRogue) reported

    @DJ_DavidPrice @tescomobile Giffgaff PAYG - £25pcm rolling contract, unlimited everything, runs through O2 network. Been on it for years, bombproof service. They do sim only or phone and sim deal.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @lozzypopcorn Please try clearing your cache and cookies, and trying again. If this doesn't work, try using a different browser and device to raise your case as this shouldn't be occurring. - giffgaff Jeanette

  • lozzypopcorn
    Laura (@lozzypopcorn) reported

    @giffgaff I’ve tried they’re not helping! I can’t get past the stupid diagnostic tool to complete a return. Whatever I click through either says my problem is solved (which it clearly isn’t), or that the phone needs to go for a chargeable repair (which I’m clearly not paying for)!!!!

  • kierenlnd_
    kieren (@kierenlnd_) reported

    @giffgaff I’ve currently got no service on my phone. What is the problem?

  • AnitaRheaH2021
    Anita Harris (@AnitaRheaH2021) reported

    @J_H9191 I’m on Giffgaff and can’t get a signal- son on Vodafone and can !!

  • scotdiscovered
    Lyndsay (@scotdiscovered) reported

    @giffgaff what's going on with network in PA3 area? Unable to use phone at all until out of area. Not just myself but others in the area and has been going on since before Christmas. Considering leaving network and switching to @EE now.

  • slclews82
    Sarah Louise Clews (@slclews82) reported

    @giffgaff Help! Activated my sim nearly 48 hours ago + still not live. Can find a number to speak to a human. TIA