Giffgaff

Giffgaff Outage Report in Kingston upon Thames, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Kingston upon Thames, Greater London, England 12/12/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Hackney, Hammersmith and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • kiers__ Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • sofiloco Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • endaguinan Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • GracialNation gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ZainB_121 Hi Zain. We can confirm that this wasn't sent to you by giffgaff. We recommend that you delete the text and don't follow the link. We’re doing everything we can to stop this from happening, and have been shutting down these sites as quickly as they crop up. - giffgaff Emer.

  • RichMillington Richard Millington (@RichMillington) reported

    @brianoblinger I loved when GiffGaff were promoting the average time to response. A couple of organisations share annual metrics and include it. Seen two internal ones that have something comparable. But no, nothing I can see in a major support community.

  • flintworks Flintworks (@flintworks) reported

    Hey @Giffgaff I keep on getting no service. Today I'm someone's next of kin whilst they have a medical procedure and need to be contactable. In my settings i have changed mobile networks and changed back again, restarted my phone and still get no service.

  • _Izzers Izzy (@_Izzers) reported

    @giffgaff I am being driven INSANE by your online diagnostic service. The microphone on my newly purchased phone does not work properly and I would like to return it for a replacement but cannot manage to do this online.

  • yorkshiredadof4 Dave | Yorkshire Dad of 4 (@yorkshiredadof4) reported

    @giffgaff I called the number and got GiffGaff voicemail. Sorry, I'll clarify, it didn't come FROM GiffGaff but it came from a number on your network.

  • TobyHopwood Toby Hopwood (@TobyHopwood) reported

    Wow, thanks @giffgaff - you emailed saying my phone repair is out of warranty - no details given - & quoted £246 to repair it. Adding insult to injury, saying I'll be charged £15 to send it back unrepaired. Phone cost me £199 and I've only had it a couple of months! So bad.😡

  • MrLukowski Andrzej Łukowski (@MrLukowski) reported

    @giffgaff hello! I bought a refurbed iPhone from you that was supposed to be ‘like new’ but the battery life is terrible - would this fall under a technical fault or would I just be better off refunding and start again? Apologies if this account doesn’t deal with hardware

  • AndrewShute2 Andy S (@AndrewShute2) reported

    @giffgaff @O2 would somebody like to sort out the transmitter strength that covers PR7 before I take my custom to another network, I’ve moved to within 0.5km of one of the Uk’s busiest motorway service areas & have one bar or it drops to 3G 😡 Ridiculous & slow!! .

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @JerryGiraffe @giffgaff Yes, in order to access any support aside the frequently asks questions and the knowledge base, you would have to create an account to access the community or contact the agents.

  • planetf1 Nigel Jones (@planetf1) reported

    @Shammz006 @SMARTYMobileUK That's not so bad... not the best for home broadband but respectable for mobile - I would have stuck with smarty/3 if I had that (or less). They also benefit from having wifi calling/VoLTE which others like voxi, giffgaff etc are missing.