Is HSBC down in Pontypridd, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent HSBC outage reports came from the following cities: Pontypridd, Cardiff and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Mobile App | |
| Cardiff |
Transactions | |
| Tonypandy |
Mobile App | |
| Tonypandy |
Mobile App | |
| Bargoed |
Website | |
| Cardiff |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Bridget 🌻💙
(@myfanwy60) reported
from
Saint Brides Major, Wales
@HSBC_UK please can you help me? Applying for your online savings account is the most difficult thing I've ever done online. Tried about 15 times but it keeps locking me out every time. 😭
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴🦢
(@daf_lewis_) reported
from
Bridgend, Wales
@firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@DingliPaul) reported
@HSBC_UK shocking service tonight 😡😡😡
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Oli Jacobs
(@OliJacobsAuthor) reported
@HSBC_UK Hi there. The app begins to open, showing the HSBC logo, but then crashes out to the iPhone menu before going to the log in page. I did manage to get on once, but when I clicked my account it crashed again.
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Regs
(@regansmart) reported
Nothing like spending your whole day off on the phone to @HSBC_UK and not getting your issue resolved but being hung up on constantly👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
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Michael Blamires
(@MichaelBlamires) reported
@HSBC_UK just downloaded the latest version of the mobile app. It doesn’t work. Is the app down? Cheers
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Si
(@SiWall68) reported
@SherwoodChick @OliJacobsAuthor @HSBC_UK Same here. All they say is there have been no problems reported (rubbish) & to delete/reinstall (makes no difference).
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Lord David Harrison
(@David37127723) reported
@HSBC_UK Complete customer service on all levels. Claim to telephone you, but don't then state your complaint is solved. If you wish to escalate, escalate, you not even done anything. Bankers really are.... .
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Greg Sparkes
(@SparkesGreg) reported
@HSBC_UK is you business banking app down?
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Jane Burkinshaw
(@jaybirchwood) reported
@HSBC_UK Hi I’ve had a message from you to get in touch and I can’t get through on any of your phone numbers or via Messenger. This is very frustrating. Can you please help.
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Alex
(@CaptLanky) reported
@HSBC_UK why can’t I get hold of anyone. You send me paperwork and want me to call but calls don’t connect and my local branch won’t even help
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Matt PT Chiles
(@matt0755) reported
@trobbo65 @HSBC_UK I phoned tonight and the claim that the app won’t be able to support iPhone 6s any more wtf …