Is HSBC down in Dukinfield, Borough of Tameside, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Dukinfield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Dukinfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Live Outage Map Near Dukinfield, Borough of Tameside, England
The most recent HSBC outage reports came from the following cities: Manchester.
City | Problem Type | Report Time |
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Mobile App | ||
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Community Discussion
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HSBC Issues Reports Near Dukinfield, England
Latest outage, problems and issue reports in Dukinfield and nearby locations:
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Matt Jones (@Mattyjay36) reported from Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Kristoffer Tsinontas (@krisminime) reported from Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Naomi Short (@nome0071) reported from Sale, England
@HSBC_UK app appears down, any update for users?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie 🌼 (@nb94xx) reported
@HSBC_UK I can’t find my customer number and I’ve never had online banking. Previous mortgage with you only. The mortgage has completed yet you have taken a direct debit for this today. Who can I please speak to urgently?
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Ben Goldsmith (@BenGoldsmith) reported
Retail banking customer service is so poor, so bureaucratic, so patronising, their systems are so painful to deal with, that a world in which crypto becomes the principal means of exchange is starting to look more appealing to me at least. @HSBC_UK is particularly awful.
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Phil Y (@philyoung10) reported
@HSBC_UK Seriously, what is wrong with your telephone support service. For the second time, I have sat on hold to get through to someone, spoken to them, been put on hold and then got cut off meaning I have to start the whole process again. Get a grip
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Lauren Elizabeth (@01elizabethl) reported
@HSBC_UK 2 hours i’ve been sat on hold and no help…
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Jeremiah Gooner (@JeremiahGooner) reported
@Jen09222066 @HSBC_UK Remember when the customer was King! Now it seems as long as they claim to support certain minorities the rest of their customers can go hang.
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MissJillyP (@missjillyp) reported
@HSBC_UK Hi. I need a phone conversation with someone about my 15 year old daughter's bank account. She's with me. There's no number on your website. She's deleted her app. Please can I have a phone number. Your webbot keeps sending me to dead ends.
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lovefromlulu (@lovefromlulu_x) reported
@HSBC_UK It was eventually resolved by sitting for two hours while one of your staff rectified the matter. My complaint remains open after offering a measly sum for compensation for your terrible service. I am approaching the FCA.Have you heard the saying 'two many cooks spoil the broth'?
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freespirit_ (@3spirit_) reported
@HSBC_UK nobody is answering my calls and its a robot online which shuts down the chat with no option to speak directly with the mortgages team. My house is on tenterhooks… it has been weeks
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m forrester (@g7jwr) reported
@HSBC_UK worse service ever been trying to contact card payment insurance for two years to make a claim just keep getting asia who dont have a clue
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Andrew Shaw (@AndrewShaw54) reported
@HSBC_UK having problems with 🏦 ng app, keeps saying system down, try later