Is HSBC down in Cheadle, Borough of Stockport, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cheadle, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (16%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Oldham |
Website | |
| Stockport |
Transactions | |
| Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Oldham |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Harish #FBPE
(@harishka) reported
Christ almighty. Is it possible to get any kind of support from @HSBC_UK? Stupidly long queues on their phone lines. What is going on?
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cosmic caffeine
(@cosmic_caffeine) reported
@HSBC_UK Hi Andy. No help required, this is positive feedback for you guys after a recent call.
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Chris
(@GrouchyChris) reported
@HSBC_UK We have complained before and never hear back. You have changed the terms on our account without notifying us. And now withdrawn key account features stopping us operating. Whilst charging us. I want a direct number to someone who can actually help.
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chris
(@chris18877465) reported
@HSBC_UK mobile app is down. So is the web page. Something went wrong.
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Ian
(@Ian33624470) reported
@sazcass @HSBC_UK Have had this issue in the past, usually someone unfamiliar with text relay. Have always asked for their manager, bring up equality act and right to equal access. A 5 mins call ends up taking 30+ mins so I bring up phone charges and get compensation. Hassle we can do without!
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💙 Tea makes everything better 💙
(@clairslw) reported
@HSBC_UK We can’t visit a branch at the moment and you can’t open a joint account for one person - it would then be an individual account first. We want to switch our joint account from another provider but me being an existing individual customer seems to make that more difficult.
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AndrewC
(@AndrewCodling) reported
Not the most important thing going on in the world right now but.. @HSBC_UK The new app is absolutely DREADFUL. It looks and feels terrible to use, and has several bugs as well. Previous app was actually really good and easy to use. What a huge mistake this update has been #HSBC
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Caroline
(@ruledbydog) reported
@HSBC_UK Another angry customer here. Been locked out of all online banking, and because I've had too many 'failed attempts' at security questions, I can't do anything. Just stuck in an endless cycle of 'go to our website' followed by 'do this in the app'. I can't reset ANYTHING!
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Sazzy
(@sarahcurls) reported
@sazcass @HSBC_UK Santander are AWFUL! This is a bit silly @sazcass - complain - thought HSBC were quite aware of disabilities - they work with a lot of disabled charities! I know on my RNID days we worked with them!
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Dave Grant
(@dave_j_grant) reported
@HSBC_UK Your android app is not working….. This is not acceptable.