Is HSBC down in Cheadle, Borough of Stockport, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cheadle, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (72%)
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Website (11%)
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Login (7%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Cheadle, Borough of Stockport, England
The most recent HSBC outage reports came from the following cities: Manchester, Stockport and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Stockport |
Withdrawals | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Ashton-under-Lyne |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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Matt Jones
(@Mattyjay36) reported
from
Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Rowland 🎶
(@Kathryn_Rowland) reported
@HSBC_UK @HSBC clearly don’t value their customers. Currently in hour 4 of calls today …. Mostly on hold …. Still can’t access my own money.
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Bev
(@bevwestwood) reported
@HSBC_UK Is there a problem with the Android App? My web system is up to date as is Chrome and the mobile banking app won’t open. Thanks.
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Anika
(@anikastweets) reported
@HSBC_UK Hsbc has worst customer service ever! Your agents are constantly lying to me on your mobile chat!!
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jay wilkinson
(@I_Jay) reported
@HSBC_UK My husband has just had appalling “customer service” from your Fraud department- patronising, belittling, unnecessary and time-wasting. Why?????
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Rajnish Tyagi - Acme Credit Consultants Ltd
(@acmecreditt) reported
@HSBC_UK I have tried to contact HSBC customer services and my experience in dealing with them is not satisfactory .
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Emma 💙
(@EmLou1979) reported
@HSBC_UK Mum and dad are trying to open an account with you and need to provide ID notification. Mum is housebound so we have rung and been told to go on the online chat line but it only seems like this is for account holders only. Help please.
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Juliag💙😷🔶
(@juliag63) reported
@HSBCUKBusiness @HSBC_UK I know we are only a small company and probably not important. I had lodged a complaint over 10 weeks ago and asked someone to call me to discuss why money has been deducted and an account closed without instructions from us. Appalling service!
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sandee
(@sarad85772161) reported
@sarahbeeny @HSBC_UK Been with @LloydsBank forever and have never had a problem with them.
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Kathryn Rowland 🎶
(@Kathryn_Rowland) reported
@HSBC_UK on hold 45 minutes, call answered, account now blocked and was put on a “short hold” - 15 mins later the line goes dead. I cannot access my business account - what do I do?! I am on hold again …….
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máire mccrystal
(@mairemccrystal2) reported
@HSBC_UK It came from the case handler I believe as stated this is Nikhlesh Kumar for this issue, please follow up the same.