Is HSBC down in Brentwood, Essex, England?
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The latest reports from users having issues in Brentwood come from postal codes CM15.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentwood, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent HSBC outage reports came from the following cities: London, Abbey Wood, South Benfleet, Brentwood and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Transactions | |
| Abbey Wood |
Mobile App | |
| South Benfleet |
Login | |
| Brentwood |
Mobile App | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Dooley
(@iainpdooley) reported
@Philbuckle @HSBC_UK Indeed. My prefered HSBC branch shut its counter service but still hasn't increased the number of self service machines to meet demand. And that one machine doesn't always work... I use Post Offices for basic banking activities now - longer opening hours too!
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Chris
(@chriscolin100) reported
@AdiDee_Gee @HSBC_UK Only a five-year-old would have trouble working out the difference between a man and a woman. The rest is just virtual signaling claptrap from marketing teams with nothing to do.
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Sparkles
(@md19815) reported
@HSBC_UK You supported the Chinese crack down in Hong Kong. Ha. "Positivity and inclusion"!!!!!
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robinlarder
(@robinlarder) reported
@HSBC_UK Not really an issue. You have been closing branches so quickly there won't be anyone left to wear a badge soon...
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Agent Rackerby, GC news links US UK AU CA IE
(@2Artdesigncafe) reported
@HSBC_UK oh dear, not HSBC as well. what a customer relationship destroyer. why push a toxic debate? you people are absolutely disgusting.
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Chris
(@chrispm87) reported
@kd84afc @__Wake_Up__ @HSBC_UK But as a customer, you can leave. That's the point. They're not forcing people to leave, they're telling them they're welcome to do if they wish.
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Alan
(@alan_garratt) reported
@suepascoe001 @HSBC_UK @christineburns It’s not the badge that’s the problem, it’s the obnoxious telling people of what ‘matters’ when they’re a bank.
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Phil Jenkins
(@PhilJenkins_) reported
@HSBC_UK I stand with any bank that offers good customer service. Yours is terrible, suggest you focus on that.
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mcqueen
(@mcqueen652) reported
@HSBC_UK Glad I closed my account with you last year. Terrible app and online banking anyway tbf.
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Lois Addy
(@TootHillMedley) reported
@HSBC_UK What's really vital in a workplace is customers, to provide income and profits. I'm convinced it's possible to be both inclusive and equality based without bias and without alienating the customer base. no?