HSBC

Is HSBC down in Brentwood, Essex, England?

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The latest reports from users having issues in Brentwood come from postal codes CM15.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Brentwood, Essex, England 03/31/2025 13:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (15%)

    Login (15%)

  5. Transfer (5%)

    Transfer (5%)

Live Outage Map Near Brentwood, Essex, England

The most recent HSBC outage reports came from the following cities: London, Abbey Wood, South Benfleet, Brentwood, Billericay and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomAbbey Wood Mobile App
United KingdomSouth Benfleet Login
United KingdomBrentwood Mobile App
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Bula_DK Abdullah DK (@Bula_DK) reported

    @HSBC_UK When will the app be working? 😒

  • JonahEmerson11 Jonah Emerson (@JonahEmerson11) reported

    @nickgrayo @HSBC_UK Same issue

  • Londonlintin 🇸🇪🇪🇺 FBPPR💙💫 Cat lover. Tories are killers (@Londonlintin) reported

    @HSBC_UK I cannot access mobile or internet banking. Shows GSA error

  • _valentindiaz Valentín Díaz (@_valentindiaz) reported

    Hey @HSBC_UK I can’t access the app, when will this be sorted?

  • LouiseASmalldon LouiseASmalldon / drake leigh 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@LouiseASmalldon) reported

    @Mother5wan @HSBC_UK I gave up and will try again later on. It’s shocking that this issue still hasn’t been fixed, it’s been over 24 hours

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • ferretd69 Phil Davis (@ferretd69) reported

    @HSBC_UK I assume he hasn't got an account with you. I m praying I can get some service. You should concentrate on your customers, yet again your service is unavailable.

  • Corinne0263 Corinne (@Corinne0263) reported

    @HSBC_UK hi is there an issue with mobile banking today? GSA error on multiple devices.

  • Conceptmotorsuk Concept Motors Quality🚗Doesn’t Cost🚙It Pays🚚 (@Conceptmotorsuk) reported

    @HSBC_UK Deleted your last tweet? Why? Negative press? Your service is getting worse and worse! Telephone and internet wise! You guys are becoming a shambles