Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Woking, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Woking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Nationwide
Nationwide is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Woking, England
The most recent Nationwide outage reports came from the following cities: Richmond, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond
|
Login | 19 days ago |
|
Wokingham
|
Login | 1 month ago |
|
Twickenham
|
Login | 3 months ago |
|
Aldershot
|
Mobile App | 3 months ago |
|
Hounslow
|
Login | 4 months ago |
|
Hounslow
|
Login | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
-
Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
-
Ghost of Goose (@ghostofgoose5) reported from Frimley, England@onpassage @waitrose @AskNationwide You're part of the problem
-
Paul Mackenzie Ross ๐บ๐ฆ (@pmross) reported from Aldershot, EnglandHello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
-
Mike (@mikephotowild60) reported from Guildford, England@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
-
Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. Iโve banked with you for years but now reviewing my arrangement
-
Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Hannah Judd (@HannahMarsh3) reported from Farnborough, England@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? ๐ค
-
Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
-
Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of ยฃ500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
Who Me? (@Mr_ML07) reported from Richmond, England@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. ๐๐พ
-
Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
-
Stephen McClay (@SMcClay29) reported from Hounslow, England@AskNationwide maybe you can help me, seeing as your in-branch staff just said โgo onlineโ and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
-
Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Walid (@walid_ahmadi07) reported@AskNationwide @DifferentHoney I have never received this ยฃ100 despite being long serving customer๐
-
Johnboy Scott ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Johnboy014) reported@AskNationwide SHOCKING customer service ๐ก๐ก๐ก๐ก๐ก๐ก
-
Lauren โ๐ถ (@DiamondDaysXO) reported@AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.
-
X_eON (@X_eON) reported@AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?
-
smiggs741 (@smiggyfox) reportedHave you got issues with why standings orders are not showing in app @AskNationwide
-
James Berkeley-Clarke (@JBerkeleyClarke) reported@Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap ๐
-
SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
-
Ivor Harper (@ivor_park_fin) reported@VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.
-
Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.
-
Southbourne ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ซ๐ท (@Southbourne101) reported@MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get ยฃ100.