Is Nationwide down in Woking, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (27%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Woking, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Hounslow and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Hounslow |
Login | |
| London |
Login | |
| London |
Mobile App | |
| Hounslow |
Login | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike
(@mikephotowild60) reported
from
Guildford, England
@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ugla Stefanía Kristjönudóttir Jónsdóttir
(@UglaStefania) reported
I usually don't complain publicly, but I'm quite exasperated with @AskNationwide's customer service. I've gone to their branch 3 times with proof of address, and every time they've refused to accept it - the last time because my doctor's note didn't say "to nationwide".
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fightthegoodfight
(@jamjam_ftgf) reported
@AskNationwide . Every single person I have spoken to has given duff advice re accessing an account for which I have a PoA registered with you. I have wasted endless hours on this and still cannot access the account online. And your AI on telephones is not customer friendly!!
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Nicola Reynish
(@NickyReynish) reported
Get your act together @AskNationwide ! My 83 year old mother has been a loyal customer for decades, now she is unwell and needs your help! We have done everything you have asked, paid a solicitor for a LPOA, registered it 6 months ago, still can’t help her due to y bureaucracy!
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Jack Hartness
(@Jackie_Hartness) reported
@AskNationwide thanks for your help great customer services with my current disability carnt thank the man in wakefield branch and the guy on the phone enough helped me out today cheers
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Orgpsych
(@DOUGMacKie2) reported
@AskNationwide Why is this my issue to resolve when I have already contacted you three times and each time you have failed to solve the issue? Your processes are antiquated and not aligned with customer need
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Hannah Smith
(@hjsummers) reported
@AskNationwide how do I complain about Flex Plus benefits? I accidentally put the wrong fuel in my car. Contacted AA fuel drain service was told they don’t employ Fuel Technicians in Devon so they couldn’t help. I live in a city not the middle of nowhere!
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Tracey
(@Traceyjp) reported
@MartinSLewis I opened a Nationwide Flex Account when working in London, around 87/88. Even staff commented as my account starts 11. Always been happy so never changed. The fairer share scheme has given 3 x £100 + £50 when they merged with Virgin @AskNationwide do I get a long-service prize?
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Streak
(@StreakLydia) reported
@AskNationwide I have and Iv been told that the money won’t be returned because Iv had a gambling account before!! I expected the betting site not to believe me because they’ll think I just want my money back but not my bank!!
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Travelmouse62
(@Travelmouse62) reported
@AskNationwide Don’t use webchat. Absolutely appalling. You ask a question, they disappear then say they’ll log a complaint. I asked what my interest rate was, hardly a complaint!!! Ridiculous service.
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Ade Stunna
(@adestunna) reported
@AskNationwide My account has been wrongfully blocked after a verified CHAPS transfer attempt of £267k for a car purchase. Fraud team admitted it was legitimate but blocked it anyway. Time-sensitive deal at risk. No senior help. Need resolution NOW. #Nationwide #BlockedFunds