Nationwide

Is Nationwide down in Woking, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Woking, Surrey, England 02/04/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (28%)

    Mobile App (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Woking, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RockingMikey81 🏴󠁧󠁢󠁥󠁮󠁧󠁿Mikey🇬🇧 (@RockingMikey81) reported

    @AskNationwide Hello, yes all the details are correct I’ve done it 3 times. I’m trying to send money 2 someone and everything is fine until come to this page. when i pick my card i have two cards to pick so i pick my main card I’m using an press continue and this issue keeps coming up. thx

  • kwn_photouk Karl Newton Sports Photography (@kwn_photouk) reported

    @AskNationwide Still not working…

  • MarkMcC57046578 M. McC. (@MarkMcC57046578) reported

    @AskNationwide OK, but your staff/website/social media all seem blissfully unaware. And why can't I speak to a senior PA of a senior officer in the organisation...

  • anne_anneuk Anne Cunningham (@anne_anneuk) reported

    @AskNationwide hi - i have flex plus car breakdown cover. Is my partner able to call out the AA if he breaks down and I’m not in the car? Thanks

  • Dan42684214 Dan (@Dan42684214) reported

    @AskNationwide Hi, I'm a landlord and my tenant had a plumbing issue that flooded the house, the third party company completely (CET) failed to deal with it and we had to get a third party to resolve the issue. Now I've received a call from nationwide "investigating" the claim.

  • sunshinebench Nicola Kennaugh (@sunshinebench) reported

    @AskNationwide is the an issue with your website? I am trying to log on from laptop an it keeps coming up s unavailable?

  • pogson_stephen Stephen Pogson (@pogson_stephen) reported

    @AskNationwide being themesleves & reminding me why I left them - zero customer service - I had to prove my identity today due to my brother's death - I should have had a letter, I haven't & now your staff retain my drivers license & where is Customer Service - non-existent

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • RockingMikey81 🏴󠁧󠁢󠁥󠁮󠁧󠁿Mikey🇬🇧 (@RockingMikey81) reported

    @AskNationwide Hello, i did try to do it again on the website bet the same issue happened again..so in the end I went to my bank and it’s all sorted now. Thanks again for the help anyway

  • EmmaHunter96 Emma Hunter (@EmmaHunter96) reported

    @AskNationwide VERY rude customer service by you!! I’m that upset and appalled I’m now swapping banks as it ridiculously bad how shocking you are.