Is Nationwide down in Woking, Surrey, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Nationwide
Nationwide is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Woking, Surrey, England
The most recent Nationwide outage reports came from the following cities: London and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Walton-on-Thames |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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💚THOMAS CELTIC FOREVER 💚
(@ThomasMcGhee6) reported
@AskNationwide is the app not working just now
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Ayesha 🦋🇻🇨 *Leave Black Women Alone F&A*
(@hernameisayesha) reported
@AskNationwide Hi for some reason I’m in an unarranged overdraft in my current account, this shouldn’t be the case as I always transfer the correct amount before I make a payment, can you help with this please? Thanks
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SurreyBoy84 🇺🇦
(@surreyboy84) reported
@AskNationwide I’ve already told you. I don’t have access to a phone. Please DM me.
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Ram
(@R4M_G) reported
When are @AskNationwide and @imaginecurve going to sort out open banking access with each other so I don’t have to use multiple apps?
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My BEEF
(@mybeefy) reported
@AskNationwide I can log in to see savings etc. But not my current accounts. Logged in wife's app to access our account and it let's me.
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SurreyBoy84 🇺🇦
(@surreyboy84) reported
@AskNationwide I’m trying to block my current account card but can’t see it listed.
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Paul
(@Paul96626327) reported
@AskNationwide Once the customers financial position is clear, we’d expect the bank to propose a solution. There is a range of measures a lender can take to help.
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Craig
(@chubberoo) reported
@AskNationwide hi is your website working? I think it might be down? Your sent me my house insurance renewal but I can’t sign in, can’t reset password, can’t create account, everything I put my correct details in it says their wrong or the confirm buttons don’t do anything
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My BEEF
(@mybeefy) reported
@AskNationwide It's through mobile banking app. Just can't access my current accounts
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Sarah Jackson
(@SarahJackson182) reported
@AskNationwide Hi, thought I’d let you know I’ve just been shopping, bought petrol etc with my card and my balance remains the same for some reason. The pending amount doesn’t seem to be working/ deducting like normal. All my shopping from the past two hours isn’t in pending T’s.