Nationwide

Is Nationwide down in Woking, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Woking, Surrey, England 04/01/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (23%)

    Website (23%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Woking, Surrey, England

The most recent Nationwide outage reports came from the following cities: London and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Website
United KingdomHounslow Login
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomHounslow Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • mikephotowild60 Mike (@mikephotowild60) reported from Guildford, England

    @Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _Andy_Kay_ A K (@_Andy_Kay_) reported

    @AskNationwide @ColeMoores Has there been proof that not using a card reader (a la HSBC, Santander etc) have had fraudsters log in and transferring money? They all use OTP and Fingerprint security because, you know, its 2022. When are you phasing this old-tech out?

  • IsabelleAnstey Isabelle Anstey (@IsabelleAnstey) reported

    @AskNationwide @KaijuSitcom Looks like this is a common issue tonight, passnumber is also not allowing me to log in - doesn't say it's wrong, the Continue button just doesn't respond.

  • lisahuntergreen lisa hunter-green (@lisahuntergreen) reported

    @AskNationwide I want to cancel cancel my switch to nationwide can’t get to speak to anyone need help asap

  • katielouisemelv katie 💙 (@katielouisemelv) reported

    @AskNationwide hi nationwide, is there a problem with your server tonight? My payments keep getting declined when I have money in my account?

  • hadders42 diane hadfield (@hadders42) reported

    @AskNationwide Trying to use card reader but getting a message page to say the site is experiencing technical difficulties and to try again. I have been trying for over 2 hours now. Thanks

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @galatis_sharon @AskNationwide Another standard letter that demonstrates incompetence and bad intentions - leadership is the problem - there’s no bad teams only bad leaders

  • DebiAlper Debi Alper (@DebiAlper) reported

    Hi @AskNationwide. I'm having trouble logging into my a/c. Is there a problem I should know about?

  • SGofficial93 Shani (@SGofficial93) reported

    @AskNationwide chat option on the website isn't showing up? Any ideas?

  • DebiAlper Debi Alper (@DebiAlper) reported

    @AskNationwide Not your fault! Never had a problem before. Thought there might be a general problem but presumably not.

  • andzd255255q Andrew (@andzd255255q) reported

    @AskNationwide why is it saying the phone lines are closed when they should be open to 8pm?? Or have the hours changed?? Please help x