Is Nationwide down in Woking, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Woking, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Hounslow and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Website | |
| Hounslow |
Login | |
| London |
Login | |
| London |
Mobile App | |
| Hounslow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Paul Mackenzie Ross 🇺🇦
(@pmross) reported
from
Aldershot, England
Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Julian P 💙 🇺🇦
(@JulianP50) reported
@AskNationwide is there something wrong with your app as I’m trying to transfer some money to my nominated account but it says there is a problem Please help!
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Steven Bown 🇬🇧 🇵🇭 🇺🇦 🇺🇳
(@StevenBown) reported
@AskNationwide are there issues transferring money between accounts today? Been getting the 'Sorry there's been a problem...' for a while now.
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Chris Furneaux
(@cfurneaux) reported
@AskNationwide I can but I’m reluctant to waste any more time without some proper help. I’ve messaged numerous times and called this morning and just get told it takes 20 days to trace a swift payment. It was within the U.K. I should not be out of pocket whilst you figure it out.
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Simon Bonham
(@simonbonham82) reported
@AskNationwide suggest your travel insurance benefit to the flex plus account is reviewed, shocking service, started an emergency claim Monday am as son rushed into hospital in South Africa with ruptured appendix and only communication is today to ask if he’s had surgery before!
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Chantal Sullivan-Thomsett @chantal-st.bsky.social
(@chantalS_T) reported
@AskNationwide I can't access my accounts on the app or on the internet account - this happened mid transfers. When will this be resolved? And can you update your website rather than saying everything is working fine?
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James Goddard
(@JamesPGoddard90) reported
@DMification @AskNationwide So im the bad guy because my card has been cloned. **** off you prick
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Amy Baker
(@AmyBaker05) reported
@Assurant @AskNationwide I’ve never known a phone insurance claim to be soo stressful! I’m providing required docs & still being pushing back. I’ve been a customer for over 10 yrs. #complaint #customer
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ME? I'm not well....
(@itsfar2bright) reported
@ruthm4x @AskNationwide Ruth, I have the same problem. I haven’t received any notification of this change? Have you?
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Hayley ❤️✨❤️
(@HayleyWhite36) reported
@AskNationwide morning, in need of a bit of help, I paid my hairdresser last night via bank transfer but she’s just told me she’s changed her bank details 🤬, how do I get my money back so I can transfer to her new account? Not best pleased obviously
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Sarah Firoozan
(@SFiroozan) reported
@AskNationwide When did Nationwide become impossible to speak to or message or otherwise contact? Your payments system is not working as of 6pm on Friday 7 Nov 2025. You send us to the website which gaslights us by saying all is fine. Your phone wait is almost an hour. Useless!