Is Nationwide down in Woking, Surrey, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Nationwide
Nationwide is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Woking, Surrey, England
The most recent Nationwide outage reports came from the following cities: London and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Walton-on-Thames |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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superjeans 🦉
(@superjeans) reported
@AskNationwide Hi - your online mortgage switch page is is broken. I click the link and it fails to find the page
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cherylin Fiona 💙
(@StroppyLRH) reported
@AskNationwide Please could you tell me if there is a problem with your 'mortgage switch' link... It seems to error out every time I click on it.
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MELISSA STERRY
(@MelissaSterry) reported
@AskNationwide Currently trying to sort out a simple issue. But, your customer service is so truly diabolical that it's proving impossible. I'm documenting the process of trying to resolve the issue and of how poor your customer service has now become.
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide Yes I do. I just called customer service who gave my customer number I deleted the app and installed again but still not loading
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Joanne Harte
(@JoanneMaryH) reported
@AskNationwide I’ve just spent 30 minutes on a chat passed to 6 different people and they told to ring even through I’ve rang twice last week and no one has got back to me!! This morning when I tried to ring it was a 20 minute wait!! Awful service
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Joanne Harte
(@JoanneMaryH) reported
@AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer
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Emma Harris
(@emma_harris88) reported
@AskNationwide The online mortgage switch website is still not working. When will this be available? Thanks
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide I've had this phone a long time and have never had problems so nothing to do with software seems theres a problem and like normal you get the updates about 3-4 hours after the problems but thanks anyway
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James
(@sportsJnormy) reported
@AskNationwide I have seen some poor customer service in my time but the one you get from The Mortgage Works is by far the poorest Iv seen. You can’t get to speak to anyone. Don’t worry though it’s only my mortgage I need to discuss nowt serious
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clash of empire pr
(@StevenG46201898) reported
@Uditha_Desilva @simonnread @AskNationwide yes I mean actual game. my company developed a war game called clash of empires. help promote it and you may get passive income, your dm is closed sir, if you are interested in it. please give me your email so that I can send you details.