Nationwide

Is Nationwide down in Woking, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Woking, Surrey, England 02/02/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Woking, Surrey, England

The most recent Nationwide outage reports came from the following cities: Walton-on-Thames and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalton-on-Thames Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AmpsWoodward Daniel Amps-Woodward (@AmpsWoodward) reported

    @AskNationwide Hi Craig. Its not clear in the full terms if this means it has to be your first nationwide current account. I have a Barclays account that I can switch but will I, as an existing customer with a current nationwide current account be eligible for this offer ?

  • Titch_7 Lauren (@Titch_7) reported

    @AskNationwide Hi it is showing on my credit card as left my account, 3 separate payments. I also can’t see my order on the @MonsoonUK website?

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide No " sh#t Sherlock" 🙄 it's working now.

  • johnsmorton John Morton (@johnsmorton) reported

    @AskNationwide i was just completing an application for a joint flex plus account. Website directed me to call a number regarding travel insurance. Tried 4 times, cut off each time, no relevant option to select. Maybe a sign to go elsewhere...

  • AmpsWoodward Daniel Amps-Woodward (@AmpsWoodward) reported

    @AskNationwide I am a current customer with a flexone regual saver and a flexone. Im looking at the flexdirect account and notice that you offer a one off payment of £125 (if your an existing customer). Can you clarify if this offer is only for new current accounts with NW?

  • FiSHHelpBarnes FiSH Neighbour Care (@FiSHHelpBarnes) reported

    @AskNationwide Client unable to go out and unable to call you without help. We will have to arrange a special visit and try the number you have suggested next week. Thanks for your help.

  • j0_smith Jo (@j0_smith) reported

    @AskNationwide HELP! I have just deposited cash into a nationwide machine then an error occurred and it said transaction failed? Branch closed no one to help #help

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide just want to thanks Nationwide for leaving us without money on a weekend and having to cancel my disabled sons respite and Christmas trip, your system is down and " the form" doesn't let you transfer from Futuresavers account to Flex account. Left without a penny

  • PHILROOKS just me (@PHILROOKS) reported

    @AskNationwide Im trying to add funds to my #revolut account but the transaction keeps getting blocked I normally have no issues. I have looked into nationwide app and have no pending approvals.

  • catherinejayne0 Catherine Welsh (@catherinejayne0) reported

    @AskNationwide my contact less isn't working on my card and hasn't for over a week. What's going on? 😞