Nationwide

Is Nationwide down in Woking, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Woking, Surrey, England 05/15/2025 16:25

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (31%)

    Transactions (31%)

  3. Website (14%)

    Website (14%)

  4. Login (11%)

    Login (11%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Woking, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Feltham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomFeltham Login
United KingdomLondon Login
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiffani8787 Tiffani (@Tiffani8787) reported

    @AskNationwide Rory... This is an automated service you have suggested. The AI function has no idea what I'm on about. Is there no physical hunan beings that can assist. This is becoming very stressful.

  • CET_UK CET (@CET_UK) reported

    @alcfac @AskNationwide Hi Abbi, I am sorry to hear about this. Can you DM us your CET reference number please? It should start with 'HE'. I will then pass your details on to the Customer Relations Team who will look into this for you.

  • alexk2 Alex (@alexk2) reported

    This is going to become a series because…. Also going into Room 101 are the awful @AskNationwide adverts with the random people talking/crap poetry.

  • ruu_elisa Shannon 🇺🇦 (@ruu_elisa) reported

    Fed up @AskNationwide, it is NOT MY ACCOUNT with the problem, it's your end. Four days now I've struggled to get into your internet banking. Nice little message that you're having technical problems. Both Chrome and Microsoft Edge, so no, it isn't cookies! Stop saying it's fixed.

  • amcey3 🐝Buzz🐝 (@amcey3) reported

    @AskNationwide Please stop the poems on your ads. 😱 awful!!!!

  • jenmoger Jennie Moger (@jenmoger) reported

    @AskNationwide No I’ve had my phone for several years and the app several years too. I’ve not removed/reinstalled. I’m just suspicious that its not genuine. My husband can access his app fine (similar setup to me)

  • clairekassimy Claire (@clairekassimy) reported

    @AskNationwide I completed the feedback form on your website, no one responded. My father also made a complaint, heard back straight away!! Can you provide an email I can take it further

  • clairekassimy Claire (@clairekassimy) reported

    @AskNationwide I contacted you via the feedback form on your website. Do I need to do it via the link instead?

  • BethanJacks Bethan Jacks (@BethanJacks) reported

    @AskNationwide I can't find my customer number, I'm away at sea with no phone signal and I don't use a card I only have a banking book. Plz help me

  • LauraHa96777571 Laura Hall (@LauraHa96777571) reported

    @Kelly_Jackson88 @VibePay @AskNationwide Thats whats happened, her tv license got paid twice hence not been able to help me :( only need food for this evening as get paid tomorrow x