Is Nationwide down in Woking, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Woking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (26%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Woking, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Hounslow and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Website | ||
| Login | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Emyr Evans
(@EmyrP_E) reported
Hey @AskNationwide - what’s the issue with your online service? Can’t get info on my accounts for last 48hrs! Says you are working on things!
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Assender Emma
(@AssenderE) reported
Hello @AskNationwide What’s going on with Nationwide Building Society this weekend? Awful service in the #Cwmbran branch and it’s impossible to apply for a savings account due to ‘technical issues’ online. Surely at this time you’d want customers with savings?!
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Stevie Jackson
(@StevieRJackson) reported
@AskNationwide I got a new phone 3 days ago and ever since, when I’m trying to register/log into the mobile banking app it won’t let me. It keeps saying that you’re currently experiencing a technical problem. Is this the case? Thanks
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steve sommers
(@steve3963) reported
@AskNationwide I have just tried to pay for a service using my phone. It wanted identification so I used the bank app option but it wouldn’t confirm, so had to use the card reader. What’s the point of having my phone only to carry my card & use a card reader.
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Buyers Report
(@BuyersReport) reported
Customer @AskNationwide locked out of account for several months after an online agent changed some information not requested by customer. Since then and many calls customer has not been given access. Online system can't verify details yet phone system validates. Why?
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TCup
(@Cookie_T_) reported
@AskNationwide can we not take money out during the maintenance? If so, you need to change the information on your website because it said you can take money out but got denied when I tried to withdraw money. A bit ridiculous to have information that doesn’t correspond to reality
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Unknown person
(@DislocatedAnus) reported
@AskNationwide fix up asap@I need to get home please
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roger
(@roger02902064) reported
@AskNationwide what the hell has happened to all the staff at chingford branch Got all new staff thick as anything don't have a clue went in to pay credit card bill 30 minute wait until they worked out how to do it Poor poor service What's happened to this branch please answer
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T O'Mahony
(@TOMahony4) reported
@AskNationwide when are we going to be able to recieve incoming payments? Yet again (4th time this yr). Your maintenance tinkering has caused me problems receiving funds.not happy at all.
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aka James Bond
(@FeelitWorking) reported
@AskNationwide Serious problems with your phone App...No response to complaint emails. Customer accounts are showing with a balance & history, but also a warning to "fund the account" or have it closed. No official response so far. This applies to Easy Access Saver accounts only