Nationwide

Is Nationwide down in Woking, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Woking, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Woking, Surrey, England 03/19/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Woking, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Login
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomHounslow Login
United KingdomLondon Website
United KingdomWalton-on-Thames Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔

  • MartynBracknell Martyn Herriott (@MartynBracknell) reported from Bracknell, England

    @AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • OnSamps Luke Sampson (@OnSamps) reported

    @AskNationwide If I get sent to this link again that doesn't help my situation, without speaking to someone to resolve this, I'm leaving the bank. Why is this so difficult. IVE BEEN DOWN THE LISY OF EVERYTHING TO HELP AND SOMEHOW NOW THE ONLY RESPONSE IM GETTING IS ON TWITTER. TRIED THE LINK.

  • GuoClaire1 Guo Claire (@GuoClaire1) reported

    @AskNationwide I had sent money to cover it absolutely shoddy. Definitely changing banks to ones that offer more perks and reliable service.

  • MarkSH0202 𝓜𝓪𝓻𝓴 🇬🇧 (@MarkSH0202) reported

    @AskNationwide The chat system or the person chucked me off. It is not possible for NW to help.

  • andybrooks69 Brooksy (@andybrooks69) reported

    @AskNationwide So I have spoken to @NatWest_Help and have told them you are trying to blame them for your problem/errors. I have confirmation the money was paid into nationwide account and have a FP ref to confirm. Still not showing in my nationwide account though.

  • mand282 Amanda Connolly (@mand282) reported

    @AskNationwide Well the system obviously doesn't work for the customer when there is a fault, which happens, so still disappointed with Nationwide CS and as soon as I get another job, I'm moving to another provider, after 25 years. Very disappointed.

  • MrsBambos Mrs B 💉💉💉 (@MrsBambos) reported

    @AskNationwide The direct debit was not returned it simply was not taken. It appears to be a county wide issue as many other individuals have also experienced the same problem.

  • Chazlhiggins2 Chazlhiggins (@Chazlhiggins2) reported

    @AskNationwide 3rd time since Xmas eve get a grip n fix the issue

  • Lianne01 Lianne Barber (@Lianne01) reported

    @AskNationwide Hi, is there also a problem with outgoing payments??

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    @AskNationwide assertion that everything is working normally just doesn't pass muster. Whoever advised them of this approach to customer relations should be ashamed of themselves. Scars take a long time to heal.

  • MCR0211 Maria (@MCR0211) reported

    @AskNationwide @scottsmackay We've just got off the phone to your 'customer service' and you've been completely unhelpful and useless. You don't care where our missing money is and didn't even ask once how much it was,just kept saying 'I don't know how we can help' sort it out @AskNationwide , shocking