Is Nationwide down in Woking, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Woking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Woking, Surrey, England
The most recent Nationwide outage reports came from the following cities: Hounslow, London and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Login | |
| London |
Website | |
| Walton-on-Thames |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ross
(@damagedoneuk) reported
@AskNationwide Thanks Gill, but are you certain? I've been allowed to choose a switch date every time previously, thought it to be part of the Switch Service?
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Anna Strachan
(@stran01) reported
@AskNationwide hi I made a transfer out of my account and it hasn’t reached my Santander account. Is there problems?
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alic
(@liss_bear) reported
@AskNationwide vile customer service. “Our calls aren’t recorded therefore I cannot confirm that” so as a customer I’m lying am I?
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J
(@maybeacoolguy) reported
@AskNationwide I'm setting up a standing order from a non-Nationwide account to my Help To Buy ISA. Can you please tell me the account name for 070093-33333334 so I can complete the Confirmation of Payee check? Thanks
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yair
(@yair58930366) reported
@AskNationwide All banks can release pending payments and stop them but nationwide doenst want to because they rather have customer all wekend without miney than stop them and its only nationwide doing this agaibst customers
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Paul
(@paul6701) reported
@AskNationwide Hi, is there any chance of telling the apparently 12000 customers who have received an overpayment that you’re going through their accounts to “fix” things without their permission? What if the money has already gone?
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Kathy
(@Lady_greentea) reported
@AskNationwide Will that try later. Another query on travel insurance via my bank account. Is it possible to upgrade to be covered for covid ? I sent msg but got standard high volume look on website reply but q that is not answered there
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Vanessa Bailey 🌸
(@VanessaBails) reported
Nationwide @AskNationwide why did you keep me on hold for 15 minutes just to tell me that there's no one here to help with my query and to call back on Monday?
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Polly
(@Polly05) reported
@AskNationwide Oh when I deleted it and tried again, it accepted customer number. But can't get on on laptop or phone. I can on app tho but can't do what I want to do on app
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide As an adult I’m going to make it clear after some investigation this is nothing to do with Nationwide and an error on my works side - thanks for all the help