Is Nationwide down in Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (36%)
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Mobile App (34%)
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Transfer (17%)
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Website (6%)
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Login (4%)
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Withdrawals (2%)
Live Outage Map Near Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Croydon, Byfleet, Mitcham, Betchworth, Cranleigh, Leatherhead, Godalming, Guildford, Kingston upon Thames and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Transactions | |
| Croydon |
Transactions | |
| Byfleet |
Mobile App | |
| London |
Transfer | |
| Mitcham |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Martin
(@CraigsWorld) reported
It is now actually impossible to access my @AskNationwide UK mortgage from my home in the Netherlands. No online log-in works, no telephone log-in works, and the ‘security questions’ are so random and specific (based on the last 15 years) - that I don’t have answers. #ExpatLife
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K Taylor
(@ek_taylor) reported
@HalifaxBank @BigG52865413 That is a staggeringly poor response. Do you propose any solution? Sorry to jump on another complaint, came on here because my partner’s been stuck on a phone for 1hr20 so far. What do Halifax think is an acceptable time to wait? I’ve always had good service from @AskNationwide
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Me!
(@L1ncs) reported
@AskNationwide Total bloody waste of my time 15 minutes later AND you can't do the job I wanted to do. Where as an email would have taken me a couple of minutes and I could have got on with my day whilst you replied. This isn't PROGRESS one pissed off customer
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Mayor of Simpleton
(@SimpletonOf) reported
@AskNationwide Oh do shut up and leave us alone you awful bunch of branch closing, house repossessing, tiny interest paying, virtue signalling clowns.
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Bearded Wonder
(@MeBeardedWonder) reported
@maisiealicelake @AskNationwide That is shocking .. just escalate and don't accept a poor service
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ruby🍄 ♪
(@ruby_2813) reported
@AskNationwide Hi, I need to replace my damaged card, but when I call the number on the site for damaged cards the closest voicemail option is "for lost and stolen cards", should I use this option or a different one? Thanks
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InfiniteHope/Caitlin
(@xinfinitehopex) reported
@AskNationwide hi I am trying to get a statement from 27th april to today for my solicitor.. whenever i download the file it doesnt show my details ie. Name and address. I do the date ranges and such but details arent on there.. can you help?
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Fiona Kabuki
(@FionaKabuki) reported
@BelleStarrC @AskNationwide Not silence. The nationwide first denied then confirmed their association with SW. And explained to me that they consult with them but make policy in line with their own values. Which values lead then to associate with the SW hate groups. Such a shame. I was happy customer
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Nicola hughes
(@mollysmummy007) reported
@AskNationwide been on hold for 14 minutes, very poor service. Keeps telling me i will be answered shortly but that is simply untrue. I want to raise 3 transaction disputes which cannot be done online. This is such poor service and please do not trot out the old “covid” excuse🙄
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R.Fouracre
(@RHYSyoutube) reported
@AskNationwide Ok. If it not gone by tomorrow a shall I msg or pop down