Nationwide

Is Nationwide down in Surrey, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Surrey, England 11/09/2024 03:15

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (21%)

    Website (21%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transfer (17%)

    Transfer (17%)

  5. Login (10%)

    Login (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Surrey, England

The most recent Nationwide outage reports came from the following cities: London and West Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomWest Byfleet Website
United KingdomLondon Transactions
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kelbo_4 Kelly Shepherd (@kelbo_4) reported

    @AskNationwide Hi, a payment sent to my account yesterday was sent back to the payee, they have retried again this morning and the payment will not go into my account, any idea on when this will be working ?. Thank you

  • JD_Stutz1 wadiyatalkinabeet (@JD_Stutz1) reported

    @EmmaRog06470637 @AskNationwide Yep same transferred from nationwide to my monzo so I couldn’t actually use the money…but no now again my money is in limbo somewhere I can’t access

  • wheblea Amanda Wheble (@wheblea) reported

    @AskNationwide I have just wired money to a completely different bank as it states you are back to normal. My money has still not been received and no comment came up re me sending the money When are you going to be back to normal. Unhappy customer.

  • Rich32938759 Rich (@Rich32938759) reported

    @AskNationwide payment issues again? Just sent from my nationwide account and not hit my recipients account yet so stood waiting before I can leave

  • Vanilla_Cowboy Vanilla Cowboy (@Vanilla_Cowboy) reported

    @EmmaRog06470637 @AskNationwide Se issue also, just transferred some money from my Nationwide account into my RBS account and despite it showing as completed - it's not arrived in my RBS account.

  • sufcnum1 steve (@sufcnum1) reported

    @AskNationwide @Mikeyb13280 Phil, I would suggest you get someone to look into this, there are a lot of stressed customers indicating that the issue isn't resolved, causing stress and anxiety, me being one of those customers still experiencing issues.

  • sufcnum1 steve (@sufcnum1) reported

    @AskNationwide I've sent a payment today that has not arrived at its destination, this is to cover bills, so the issue doesn't appear to of been resolved.

  • MikeRing79 Malagore2011 (@MikeRing79) reported

    @AskNationwide Change this message. You still have issues as I'm waiting for a payment to go through which I made 1hr ago and it's in limbo.

  • wellsabouttown Catherine Wickens (@wellsabouttown) reported

    @NicoleClithero3 @AskNationwide It seems problems are still occurring this morning… 😞

  • MikeRing79 Malagore2011 (@MikeRing79) reported

    @AskNationwide tou should change you pinned tweet to still having issues. I've made a payment an hour ago and the company still haven't got it.