Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/30/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

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City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomHartlepool Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tate11520 Guy T (@tate11520) reported

    @AskNationwide To call back when you were open in UK times which doesn't help when I am in a different time zone (8 hours behind)

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @MadMaxMel @AskNationwide I have the same problem. Apparently it’s a universal issue with nationwide at the moment. The dumbest oversight of all time but I don’t expect anything less from them!!

  • nixynoo82 Moonchild82 (@nixynoo82) reported

    @AskNationwide No I'm just charging bank account instead as sick of nationwide and it's constant problems

  • Rajseehakoo2 Rajseehakoo (@Rajseehakoo2) reported

    @AskNationwide Help

  • boredofjam Alf Fairweather 🇺🇦 (@boredofjam) reported

    Hey @AskNationwide when did my flex direct account become self service in branch only?

  • wxxec Stu 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 ✈️ (@wxxec) reported

    @AskNationwide @outeraquarius I’m suffering the same issues and it’s not as if your developer team haven’t had at least 4 months of betas in their possession for testing, in order to get ready for it … Amex, Barclaycard etc apps are all working fine 🙄

  • peekay14 PeeKay (@peekay14) reported

    @AskNationwide you do Phil, all companies have a Director of Customer Service/Experience, that the Senior Management team will report to, who feedback what the Managers/Team Leaders are doing. All i'm asking for is a name please? I no longer have confidence in the Complaints team. Name please?

  • IanSands9 Ian Sands (@IanSands9) reported

    @AskNationwide continue to prevent my mother using her account, following my father’s death last month. Phoned their #bereavement team today to explain the problem, yet again. They put me on hold, and then the line died after 5 minutes.

  • enrdmjayao J (@enrdmjayao) reported

    @AskNationwide Hello - how do I pay into a Help to Buy ISA please for the initial £1,200 payment? Does it have to be done in store or can I do it through the 'Internet Bank'?

  • HowardWootton Howard Wootton🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿☘️🇮🇪🌻🇺🇦 (@HowardWootton) reported

    @AskNationwide Hi ,Trying to set up online banking on my iPad,but it keeps asking for pass number,so I get one,then refused and have to start again. I’ve now deleted the app and will stick to internet banking on my laptop which is so much easier to access. Sorry app hopeless.