Is Nationwide down in Houghton-Le-Spring, County Durham, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (23%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Transfer | |
| Chester-le-Street |
Website | |
| Sunderland |
Website | |
| Sunderland |
Mobile App | |
| Hartlepool |
Mobile App | |
| Sunderland |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Adam Appleby
(@adamappleby) reported
from
Sunderland, England
@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Barry D Photography
(@Bazdobs81) reported
from
Sunderland Bridge, England
@AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Trish Lilley
(@dustybaws) reported
from
Newburn, England
@AskNationwide Is there a problem with the online banking app?!?
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#ImMe | #BackBoris | #LBFB 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
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Maggy Graves
(@littleoctober21) reported
from
Hartlepool, England
@AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Brian Frog
(@TheBoringfrog) reported
from
Sunderland Bridge, England
@AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian
(@Sebasti47140057) reported
@AskNationwide When you gonna fix it? The issue is on your end not on the end of users... Many of us can't access to online banking via Nationwide app while there is no issues at all with any other banks android apps like Barclays and others... I'm using currently 7 banking apps on my phone.
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El
(@eltweets01) reported
@AskNationwide I spoke to Nationwide on Thursday and I was informed that after I’d ended my mortgage, it would be 15 working days until my mortgage refund was issued. But I’ve had nothing..? Any ideas? I paid on 1st June a full mortgage payment, ended my mortgage on 10th Thanks
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Deb
(@dibbbling) reported
@AskNationwide appalling customer experience. You put a stop on my card (without telling me) so i can't internet bank until you decide to send me a new one. Covid means i need to internet shop for delivery. And your customer service said tough, you can't get anything on internet.
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Ben Willmott
(@xoorox) reported
Helpful ppl in the Google Play reviews for the Nationwide banking app point out that updating to the latest version of Chrome fixes the recent "technical problems" issue for users @AskNationwide
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Emily
(@itsmeemillyy) reported
@AskNationwide hey Kyle, I know you’re working the graveyard shift but any eta on when this transfer thing will be sorted because a girls gotta eat after a 10 hour shift
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Matt Whitton
(@MatthewAWhitton) reported
@AskNationwide have been trying non stop for over 6hours today to try to speak to you about my mortgage only to be told you are too busy? What is going on at Nationwide. Extremely poor service! Don’t tell me it’s COVID’s fault!
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Lee Braddock
(@LeeBraddock) reported
@AskNationwide Appalling service today. I’ve been expecting my additional borrowing mortgage cash for the last 5 days, “definitely due on 4th July”, not in yet and your customer service has just ended the call because there is too high a volume of calls. When will I get my money?
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Darren Milo (Milosavljevic) 🇺🇦
(@NoushsDad) reported
@LloydsBank @AskNationwide can you assist with this. I need a competent banking provider. Current account and mortgage to move if possible. Do you have advisers I can sit down with and discuss?
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HibernationMode
(@HibernationM) reported
@AskNationwide No bookmarks, I only set up the online account yesterday. All other features are working except the one mentioned to let me confirm account closure
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Malcolm Powers
(@malcpowers) reported
@AskNationwide Also person on second call to fraud team was disinterested and unsympathetic. Member of my family was made to feel like a criminal rather than a victim of crime. Very poor customer service.