Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/28/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Liz_177 _liz_ (@Liz_177) reported

    @AskNationwide Duff advice - they can't help!

  • m_j____p i’m megan (@m_j____p) reported

    @AskNationwide Morning! I can’t access the app. When I say I can’t remember my password the button is idle. Is there anyone to call please? Thanks!

  • fairyscience 。*✧Jade♫•*¨*•.¸¸♪ (@fairyscience) reported

    @AskNationwide 6 working days from when? My switch completed yesterday and my old bank account is now closed so I assumed I should be able to use my new account from today? I signed up to do the switch on the 10th Nov though.

  • Peachyfruitcake Peach (@Peachyfruitcake) reported

    @AskNationwide It was the first time I've ever logged in to the site as a new customer to set up payment after waiting almost a month for a card reader - started to regret switching to you now!

  • rachael_rance Rachael Rance (@rachael_rance) reported

    @AskNationwide Hi my card has been declined even though I have available funds and I cannot get through to customer service (msg: cannot accept my call at this time). How can I get assistance if 03457302011 is not connecting me to an agent?

  • snowlingc Caroline (@snowlingc) reported

    @AskNationwide The drop down gives an example - it rejected the sort code

  • sassybadassy15 Jen (@sassybadassy15) reported

    @AskNationwide So your live chat team and the telephone team can't help me with reducing my overdraft. And still as of now your mobile banking and internet banking app still saying technical difficulties. Can you tell me how I can get this done? I'm really fed up now

  • DIMYTITA Kepo yaa :$ (@DIMYTITA) reported

    @abubakarbaba314 @HousePriceMania @AskNationwide This is wildddd wtf

  • imakulata i.mld (@imakulata) reported

    @AskNationwide hi there, I recently opened an account and I got the digital banking confirmation, PIN number, and card reader sent to my home. However I don't seem to find the card and as such I haven't been able to access my account. Kindly advise.

  • Silverfox0504 Adrian Parker (@Silverfox0504) reported

    @AskNationwide Been left on hold for 30 mins with no reply nor answer to my credit card problem. (Not for the first time) how can I message you?