Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Houghton-Le-Spring, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Houghton-Le-Spring, England
The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Transfer | 16 days ago |
|
Chester-le-Street
|
Website | 22 days ago |
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Sunderland
|
Website | 2 months ago |
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Sunderland
|
Mobile App | 2 months ago |
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Hartlepool
|
Mobile App | 11 months ago |
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Sunderland
|
Mobile App | 1 year ago |
Community Discussion
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Nationwide Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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#ImMe | #BackBoris | #LBFB 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
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Mark Wallace (@walla81) reported from Wallsend, England@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Maggy Graves (@littleoctober21) reported from Hartlepool, England@AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me
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Andrew Davis (@andrew14ad) reported from Gateshead, EnglandSo now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England@AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?
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Trish Lilley (@dustybaws) reported from Newburn, England@AskNationwide Is there a problem with the online banking app?!?
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Adam Appleby (@adamappleby) reported from Sunderland, England@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rab (@BigRab_1) reported@AskNationwide Payment service providers and e-money issuers must normally respond to certain types of complaints within 15 business days. If they can't provide a final response within 15 business days, for reasons beyond their control, they must explain the reasons for the delay. You must -
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AJ (@schwiftysauce) reportedWhat a surprise @AskNationwide down again 😭 why is it ALWAYS when I go out with my toddler trying to be Independent and end up looking like I don't have money in the bank - card declines.. there's a message on the app saying its down, It's always down, hard in a cashless society
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Tom Neal (@Union_Tom) reported@AskNationwide Do you do joint savings accounts? Difficult to find this out on your website.
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Craig (@NnMonky) reported@AskNationwide your iOS app has an issue, when using the app switching on my device then returning to the banking app I get only a picture of “blurry trees” - I have to restart to get back into my accounts. Tried reinstalling, no dice
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Joe Sims (@JoeSims10) reported@AskNationwide I did. I’m looking to speak to your complaints department ASAP. Our only experience with your insurance service and it’s been abysmal. Not at all commensurate with the level of customer service a so say valued customer should be entitled to as a bare minimum? So disappointed
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AJ (@schwiftysauce) reported@AskNationwide Oh okay, thanks, it declined and I saw the message so assumed the 2 were related, there was more than enough in there, perhaps it was a connection error and would have worked if i tried again, I've been able to use it since. It has happened a few times and left me stranded.
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Rescue193uk & Arrow (@rescue193uk) reported@AskNationwide payment issues with accounts again??? Is this more NWBS IT issues, seems to be a fairly regular occurrence these days. When do you expect the issue to be rectified. thanks - a nationwide account holder
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stevie (@stevie2612) reported@AskNationwide will this "issue" you're having with outgoing payments delay my car insurance direct debit? I've got to say, this is becoming a regular "issue"
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elizabeth houlton schofield (@schofieldwriter) reported@AskNationwide Hi, over 40 minutes waiting on the phone today, and the website is opaque about how to close my FROB. I need my money...
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Sonia B 💙 (@soniabsuffolk) reported@AskNationwide can you please provide updates on your current issues with payments please. I'm currently on the phone to your call centre and the person I'm speaking to has no idea there's a problem. Is this fault affecting debit card use and/or cash withdrawals too?