Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/14/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattcatdog Matt (@Mattcatdog) reported

    @AskNationwide Working in a windowless room 😑

  • Brendam51920860 Brenda mcpherson (@Brendam51920860) reported

    @AskNationwide says here to help but the only response to my tweet is do I want to take out a complaint! No I wanted advice. Very disappointing

  • Birdygirl1969 Lisa Bird (@Birdygirl1969) reported

    @AskNationwide Still no access to my account. How much longer do I need to wait. Over an hour spent in branch because phones aren’t answered this morning - wholly unacceptable.

  • FairleyyShannon shanananananan (@FairleyyShannon) reported

    @AskNationwide hello, closed my Help to Buy ISA on Tuesday - when can I expect to receive a Closing Letter? I need this to send to my solicitor to claim the government bonus.

  • Womanborn1 WomanbornKPSS (@Womanborn1) reported

    @AskNationwide Why are you using that offensive flag? As a female customer, it makes me feel unsafe.

  • WiggyLiggy WiggyLiggy (@WiggyLiggy) reported

    @AskNationwide hello, I am trying to pay into my isa, been trying to your many months but keep getting errors

  • redwhilton Alan Hobson (@redwhilton) reported

    @AskNationwide So how do I contact you via the web site or another way of contacting ?

  • LJ_Tarr LJ (@LJ_Tarr) reported

    @AskNationwide I cant send u a message through the app or website because your site isn’t working properly. But I’m supposed to be getting a £200 refund from Audi and it hasn’t arrived. It’s been a good few days now. Can you help please.

  • philipfergusonI Philip (@philipfergusonI) reported

    @AskNationwide Nationwide still on the WFH doss! Thanks to the customer service agent yesterday for clearly demonstrating why WFH needs to end! Couldn’t be bothered at all with my request and then put me on hold & never came back whilst he went for another **** no doubt! Time to switch banks!!

  • IanWill89473474 Ian Williams (@IanWill89473474) reported

    @AskNationwide Hi, plenty of money in my account, but can't access it through cash points; have tried two, Sainsbury's and link. Any known problems?