Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/25/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • heathenstanley Holsten Wolstencroft (@heathenstanley) reported

    @AskNationwide This is a non-answer. Employ more telephone operators out of your massive profits and stop giving your customers ****** service Last night at 5pm the wait-time was 15mins Whatever time of day you ring there's almost no difference There should be no wait-time at all

  • Kati_Kat867 Kati (@Kati_Kat867) reported

    @AskNationwide sent chaps payment before 3pm cut off time yesterday. Money is still sitting in my bank! Really dont want to use the chaps service anymore can I cancel it? Also speaking to someone on the phone seems impossible when I complete on my house I am switching from you!

  • LinzieM79 Lin (@LinzieM79) reported

    @AskNationwide I just checked my child’s Child Trust Fund (savings not share/stake account) and it’s gone down to less than the initial investment

  • MARKAFN Mark (@MARKAFN) reported

    @AskNationwide Can you tell me Why my instant access isa is only showing a return of 0.16 interest rate where as the bank of England base rate is over 1.5 percent

  • Rich_Needham Richard Needham (@Rich_Needham) reported

    @AskNationwide The overdraft option on internet banking is not currently working. Any idea when this will be back up?

  • Linzellen83 Linz (@Linzellen83) reported

    @AskNationwide Last time I DM’d you couldn’t help and it was down to the bereavement team. I was given a link to raise a complaint which takes 5 working days. It’s taken 4 weeks to close an account because the branch didn’t scan in all the form!

  • rayleee Raymond Lee (@rayleee) reported

    @AskNationwide Hi. So far, been waiting to speak to a customer service person to repay a loan for 15 minutes, Is there any other way I can do this rather than keep on hold (this is 2nd time of trying, last hold was 28 mins and I gave up)

  • oliver_b3 Oliver (@oliver_b3) reported

    @AskNationwide my family is getting errors on online banking and the app, it says we’re currently experiencing a technical problem. Service availability shows everything ok?

  • animenut20xx richard hadley (@animenut20xx) reported

    @AskNationwide is there a problem with service as can't transfer money between my accounts?

  • ElDumboTS Luke (@ElDumboTS) reported

    @TheNellyOne @AskNationwide They never gave a clear answer. It seems to be just based on the history on my bank account - crypto, poker, casinos, international withdrawals, Canadian wires, etc. Combined, I guess it looked sus enough to freeze me out. But the lack of communication/help from them was wild