Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/31/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

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City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomHartlepool Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HillingKarlyn _Karlyn (@HillingKarlyn) reported

    @AskNationwide Im not able to make any payments with my card. I’m at home with 2 kids all testing positive for covid and unable to go out. Tried to order a @Morrisons food shopping and it’s saying payment issue and have now missed my delivery slot????

  • GregaMb Gregor (@GregaMb) reported

    @AskNationwide Is it time to change bank account? Your "Payment" issues are now becoming a feature at the end of every month since December. Clearly, you changed something in your backend systems and you have no idea what's causing the downtime when the load increases.

  • GailRussell1690 Gail Russell (@GailRussell1690) reported

    @AskNationwide my wages have not been paid into my bank due to payment issues acc to the app. Can someone tell me when they are likely to show please?

  • mrfrostyuk mr frosty (@mrfrostyuk) reported

    Hi @AskNationwide any idea how long your payment system is going to be down (AGAIN?) 🤬

  • keenani17 KeenyT (@keenani17) reported

    @AskNationwide my rent is due today through direct debit, if the payment issue is not sorted by 2:30 will there be anything I can send to my landlord to prove it is a issue on nationwides behalf for the rent not being payed and not myself?

  • markmellorjones Charlotte (@markmellorjones) reported

    @AskNationwide got to be the worst bank going. Never known anyone else to have to deal with as much disruption with their banks. Really, you go down on payday?! Will be changing banks asap this happens all the time

  • NenniCook Jenni Cook 🇬🇧 (@NenniCook) reported

    @sarahIMiles @AskNationwide What's funny is they keep saying that direct debits are working fine! What they don't realise is some people rely on wages going in to cover said direct debits

  • Howitt83S Sarah (@Howitt83S) reported

    @AskNationwide No as I need my salary to transfer money to their parent pay account, haven’t enough food in the house to make pack up as I had obviously planned on doing the food shop today. I’m a single parent so don’t have access to other funds. Rubbish being unable to access your own money

  • shanley64 Paul Shanley (@shanley64) reported

    @AskNationwide seriously another payment issue, never had this with RBS or Bank of Scotland. How do I make a complaint because this is a shambles

  • GordGreenfield GG (@GordGreenfield) reported

    @AskNationwide Hi, when will the payments issue be resolved? Why does this keep happening? Thanks, GG