Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/11/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mollysmummy007 Nicola hughes (@mollysmummy007) reported

    @AskNationwide you block my card and don’t bother to contact me when you suspect fraud! Just spent the last 40 minutes trying to sort it out and have been asked more questions than a Mastermind contestant. No apology, no decent service, shame on you.

  • phoebejonah Kelly Jones (@phoebejonah) reported

    @AskNationwide @AskNationwide I have been trying to call you from Australia for the last week on your advertised number but it just gets cut off each time. I need a new debit card!!! I don’t know how else to get in touch with you!!?! … please help me!! Please fix your phone line!!!

  • RaymondBickley2 Raymond Bickley (@RaymondBickley2) reported

    @AskNationwide That's not good enough. It should be credited first thing on next working day. That money is for bills going out of my account today and as you sent text money has to be in by 1430 it is totally unacceptable. Going to complain to the banking authority.

  • captideRBLX Captide (@captideRBLX) reported

    @AskNationwide Can you fix your mobile bank app I signed up yesterday and have been given money but can’t get it yet - extremely annoyed and your mobile app seriously needs updating

  • foweygirl Creekgirl (@foweygirl) reported

    @AskNationwide Why are you misleading people with the interest rates on your Triple Online Access Savings accounts. It is devastating to your brand to try and rip off your customers. @paullewismoney @MartinSLewis

  • SusanaPP2 Susana P P (@SusanaPP2) reported

    @AskNationwide yet again not able to add my new debit card to apple pay 🤔 Anyone else has had issues?

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @AskNationwide rubbish customer support.

  • mattmaunder Matt Maunder (@mattmaunder) reported

    @AskNationwide can’t transfer money between accounts, receiving a ‘We’re sorry, currently experiencing technical problem’ issue. And please no ‘systems are operating normally’ replies as I see others are having the same issue.

  • Mantona191 Mantona19 (@Mantona191) reported

    @AskNationwide I need help in these difficult times, I'd quite like my overdraft interest rate to be dropped from FORTY PERCENT down to something a little more reasonable.. but that would involve you actually caring rather than just virtue signalling.

  • My6Percent My6percent (@My6Percent) reported

    Can anyone help! My @AskNationwide mortgage record stopped appearing on my @ClearScore account. Tried Clearscore, tried Equifax. No one seems to be able to tell me why. Checked address was exactly the same as other accounts (which are appearing). Any ideas?!