Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 02/03/2026 03:05

February 03: Problems at Nationwide

Nationwide is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomHartlepool Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TarshaBarsha Barsha 💙 (@TarshaBarsha) reported

    @AskNationwide It’s not my account - it’s a friend who is mobility impaired. You can do it with coop (where I bank), and they have no probs with security. It’s just a really poor service I’m afraid unless you’re able to internet bank and/or get to a branch it’s not good

  • DarrynSP Darryn Probert (@DarrynSP) reported

    @AskNationwide feel really let down by nationwide. Have 7 weeks left on fixed term mort. Had to move home to help family, couldn’t port mortgage because you don’t like contractors and in these hard times going to charge me a full years early repayment fee “We’re on your side” ha

  • J_Aylward Jordan Aylward (@J_Aylward) reported

    @AskNationwide Hi, just spent ten mins on the phone trying to request a paper statement only to be told it can't be done via phone. I urgently need this for mortgage application - please can you help?

  • Goranmarjanov10 Goran marjanovic (@Goranmarjanov10) reported

    @AskNationwide Hi, Why is your online personal loan application not working? I tried on the phone and desktop. Once I get to the "tell us about you" section, I can't select the answers I need and proceed with the application. Please help!

  • colourblindorg ColourBlindAwareness (@colourblindorg) reported

    This is such a shame @AskNationwide as the thought behind the campaign is fantastic and we support it, but we don't want thousands of children left out of it thanks. @girlfromafrica

  • lordster1 lordster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lordster1) reported

    @AskNationwide Do you think 5 working days is acceptable?I don't. And I'll leave it there

  • scotchnchocgirl Liquid Chaos (Rowena - she/her) (@scotchnchocgirl) reported

    (Cont’d) so I shouldn’t have any problems. The lady I spoke to at @AskNationwide was brilliant & I feel confident that my money (not that I have much) is safe. @PostOffice don’t text you for unpaid fees, they put a card through the door. PLEASE BE CAREFUL!

  • charlottetully7 Charlotte (@charlottetully7) reported

    @AskNationwide It will be the final statement as we will be completing on a property before the end of the month. Our Solisitor has asked for “Help to Buy Closing Statements.”

  • AQEELMESIAH M I D (@AQEELMESIAH) reported

    @AskNationwide Do you email as I need to some help as I live abroad also received letter at my mum's address in London about making my a/c dormant byv29th july

  • MissMoss89 Kate Moss (@MissMoss89) reported

    @AskNationwide hello, I keep getting messages re a mortgage with you and I’m concerned someone’s tried to take credit in my name. Who can help me?