Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/21/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Julian1649 Julian #blacklivesmatter (@Julian1649) reported

    @AskNationwide Hi, any news on saver rates following the BoE rate increase two weeks ago? It's not really ok to say on your website that you're working through the implications without giving the earliest date we should check back. Are we supposed to look every day?

  • MR_E1978 Mr_E2023 (@MR_E1978) reported

    @AskNationwide trying to contact you on chat not working

  • beautifulmeesh Maressa (@beautifulmeesh) reported

    @AskNationwide Hello, can I ask advice regarding my Help To Buy ISA?

  • BitcoinOllie ₿itcoin Ollie (@BitcoinOllie) reported

    @BidnesNunyo @AskNationwide I had to attend in person to withdraw MY funds. The system is impossible. 48 hours to process in stark comparison to #bitcoin, at the speed of light. Disruption incoming.

  • frozenandsilent Nikki (@frozenandsilent) reported

    @AskNationwide Hi, don't know if you can help. We're looking to apply for a Nationwide mortgage soon, but a chunk of our deposit (just under a third) is in premium bonds. Would this cause any issues in regards to being accepted?

  • manashsingh Manash Singh Thakur (@manashsingh) reported

    @AskNationwide is there any issue with SEPA payment?

  • MattOtty86 Matt Otty (@MattOtty86) reported

    @AskNationwide Not much help! I’ll have to go into branch yet again. I got locked out due to attempting to many times. I was told to try again today, still not working!!

  • BethToulmin Bethany (@BethToulmin) reported

    @AskNationwide Can you confirm if you’ll bring this service back? Because I’m having to change banks otherwise. Your reply doesn’t answer me, it’s a copy and paste answer.

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide You can’t Jamie - I’ve written directly to your CEO and I’d she cannot respond to this this you cannot help. I’ve been through your complaints department and the people who have responded are dishonest. Covering up bad practices

  • natfash Natalie Fasham (@natfash) reported

    @AskNationwide just wanted to say I went in to your Peterborough branch with my 12yo to get a new card for her account and Sam assisted us with excellent customer service!