Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/23/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bethan270 Bethan Houghton🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@bethan270) reported

    @AskNationwide is your online system down? Made a transfer from Santander to my Nationwide account and its not been received.

  • Brittany144444 Brittany (@Brittany144444) reported

    @AskNationwide I’m still waiting for a reply back from customer support regarding a refund on the fees. It’s been more than 5 business days …

  • billellerington Keith Gulliver (@billellerington) reported

    @AskNationwide Every time it's the same reply. I don't understand what the problem is.

  • lfc_arrow Will (@lfc_arrow) reported

    @independencekat @AskNationwide Fair enough I wasn't aware you had issues with NW sorry. Santander seem to be down atm. I have a bills account that won't take my money

  • cherryyterryy ru (@cherryyterryy) reported

    @AskNationwide i just ordered something online via paypal. the transaction has only been confirmed as happening once by paypal and the business which i purchased from. however, on my banking app it says the purchase has happened twice. please help

  • downey_suzannah suzannah downey (@downey_suzannah) reported

    @AskNationwide It never takes 2hrs! Unless you have something broken on your end! Then it becomes a problem for every customer that banks with you

  • MinesABanana Graeme Smith (@MinesABanana) reported

    @AskNationwide Hi. Can I make a suggestion please? A 2nd query I had was answered far faster using your text chat service which I didn't initially know was there. I think you need to make this good option more prominent than it is just now. Maybe a pop up on the main account page?

  • hellosealy GiGi (@hellosealy) reported

    @AskNationwide hi I’m having serious problems with my online banking. I’m unable to log in via app, says my details are incorrect. Try and log in via website and it says my record is unable to be found??

  • mathschelsea Chelsea Tucker (@mathschelsea) reported

    @AskNationwide I’ve just been told my mortgage application has been declined because on leasehold purchases the LTV needs to be 85%. But my deposit is 15%!! What’s going on? I waited 3 weeks to hear this and now interests rates have increased even further. Poor customer service.

  • croninmolls molls (@croninmolls) reported

    @AskNationwide Feels like you’re pushing blame on them when I’ve managed to pay over money to that account already. The payment has also been returned but not actually available in my balance. Seems like a you problem. It’s payday and bills day can you look into it??