Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/25/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenlane2 steven lane (@stevenlane2) reported

    @AskNationwide Whats the point as everyone has the same issue not me, why not just do the decent thing and tweet that the maintenance is causing card problems, rather than make out that its us thats causing the problems

  • shellbills Michelle Bills (@shellbills) reported

    @AskNationwide is the chat service available your lines are closed how convenient today when people can’t use their own money

  • BTC_is_Freedom_ Kyle (@BTC_is_Freedom_) reported

    @AskNationwide As a customer of Nationwide, I request that you reconsider & reverse your policy on restricting payments to cryptocurrency exchanges. I do not wish to bank with an institution that imposes restrictions on what I can and can’t do with my own money.

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide Good Afternoon . Your banking app STILL isn't working , even after the maintenance work . It's still showing the "request timed out" error message that it's been showing all day !!

  • Naileditrichmon Louise Ann Jackman (@Naileditrichmon) reported

    @AskNationwide need access to savings money ASAP it's an emergency

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide Hi Mel , accessing via 4g . Have tried other apps on the phone , YouTube , Amazon , WhatsApp , all working fine so the problem is YOUR END

  • habbyhatter Richard Armstrong (@habbyhatter) reported

    @AskNationwide It's also effecting taking cash out of the machine as well. I managed to pay something fine about an hour ago however now it's not working. Just so you know

  • piko_6 Piko (@piko_6) reported

    @AskNationwide hi having problems with a direct debit I’ve sent a dm

  • raventhalian nevada caledonia 🦅☪️ (@raventhalian) reported

    @AskNationwide @joyhadden13 Why don’t other banks have this “ maintenance “ issue ??? Please explain in detail

  • Maria_Elahi Maria_Elahi (@Maria_Elahi) reported

    @habbyhatter @AskNationwide I’ve just had the same issue! Can not withdraw any money. Great.