Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/19/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jackod2103 JOD (@jackod2103) reported

    @AskNationwide I got my replacement card today and tried to order something online, but when it went through the website said the bank blocked it

  • LucyOli02121343 Lucy Oliver (@LucyOli02121343) reported

    @AskNationwide I can't add money into my help to buy Isa? Anyone know how I can fix this, it says I can add £0.00

  • unamihinadena Luis (@unamihinadena) reported

    @AskNationwide I think it was a problem with my UCAS code so I thought if I opened a student account with another provider I would switch it to you

  • kateqknight Kate Quaife Knight (@kateqknight) reported

    @AskNationwide They also cancel your card without notice due to “unusual activity” leaving you stranded ! over 20 years a customer #furious #BadCustomerService #leavingawomanwithoutmoney

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide @a_lidwell @georgebowden thanks for the update, it has been over 7 weeks now and your IT Team are still investigating! Never heard of a customer impacting issue dragging on for coming upto 2 months! In this day and age to not have online access to your account is unacceptable 😡

  • messimeaks99 Brandon Meakin (@messimeaks99) reported

    @AskNationwide hi I’ve just tried making a transaction and I’ve had a text saying my card is blocked but can’t reply please can somebody help

  • simonsh82307626 simon shaw (@simonsh82307626) reported

    @AskNationwide My recent attempt to open an account with you which ended in cancellation because of your incompetence and your staff not having access to all departments has now left you open to fraud because I am receiving cheque books etc for the account! You really are sad!

  • SharonCurzon9 Sharon Curzon (@SharonCurzon9) reported

    @AskNationwide how do I speak to someone on live chat when can't sign in can't see the option

  • Thulsa_Doom69 THULSA DOOM (@Thulsa_Doom69) reported

    @AskNationwide Payment finally processed after many attempts. How could there be a problem with the card when it finally worked with the other retailer? Ask Nationwide, get stock responses. Waste of time.

  • sassybadassy15 Jen (@sassybadassy15) reported

    @AskNationwide I'm trying to decrease my overdraft in the app but every time I put in an amount it kicks me out of the app saying there's a service issue but I see on the website every thing is working fine. Is there any other way I can decrease it please?