Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/20/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • debfarr2 D (@debfarr2) reported

    @AskNationwide I’ve been waiting to be transferred on your live chat for 20 mins. Having them sent by post will take too long as I need them tomorrow, please could someone help?

  • 750sumo Tristan Wood (@750sumo) reported

    @AskNationwide I've received a fraud prevention text warning but can't get through to anyone, have been on hold for 15 mins plus. Is this team working today?

  • LondonGirl801 SuzyDay (@LondonGirl801) reported

    @AskNationwide Rubbish!!! Not here to help for me, I’m stall waiting a response to a complaint!!

  • bygrhel Helen B (@bygrhel) reported

    @AskNationwide payments not arriving at Nationwide AGAIN. Another problem?

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide Craig when its says pass number, do you mean customer number ?

  • ATUXDAG Antony (@ATUXDAG) reported

    @VeryHelpers any reason a customer cannot set up a direct debit using @AskNationwide? I know that the details are correct for the direct debit. Do you make it especially difficult for your customers to manage their account?

  • Dan93733439 Dan (@Dan93733439) reported

    @AskNationwide Hi Craig, that’s what I thought however, when trying to transfer I get an error message stating ‘that account does not exist’ and I therefore cannot make the transfer.

  • sikknote Tom S (@sikknote) reported

    @AskNationwide I believe so. The same mechanism I've used for the last year or so, just...now not working

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide customer number ?

  • Dan93733439 Dan (@Dan93733439) reported

    @AskNationwide just opened a Triple Access Saver. How long ‘til I can transfer money into it from another bank using the sort code and account no? Keeps saying account doesn’t exist. @NatWest_Help can I get round this when transferring money?