Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/29/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

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City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomHartlepool Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • oftenpure OftenPure (@oftenpure) reported

    @AskNationwide I had a flex account which I switched to starling then I made a flex direct account and the app and website still show I've been a member for 4 months so does that mean when I switch my barclays account I'll get £100 or £125?

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide The forward trace was logged by NatWest to contact you. I have a reference for this but their problem is that nationwide is not responding. 7 phone calls and I still cant reach your fwrd tracing team on the phone. They need to call me before 4pm. Its an absolute joke.

  • richiebrwn Richie Broooooon (@richiebrwn) reported

    @AskNationwide is it possible to get a Help to Buy ISA closing statement in branch? Our solicitor has just received the necessary paperwork to process the sale but it needs to conclude by Monday and this is the final piece we need.

  • TH7513 TH75 (@TH7513) reported

    @AmeliaJMurray @asknationwide Note - Customer fraud prevention staff may refer to an individual, or a specialist team, whose specific role is to provide help and support to customers who are at risk from, or have suffered financial harm as a result of, fraud or financial abuse.

  • vonnyd Von (@vonnyd) reported

    @AskNationwide As I said the form wasn't working so the chat was a fail. I got through eventually

  • Hydeinho Joe🦌 (@Hydeinho) reported

    Walked the whole way into town with the sole reason of depositing cash and the branch is closed, sincerely **** off xx @AskNationwide

  • charlie_21 Charlie Wilkinson (@charlie_21) reported

    @AskNationwide Postman has been today and still no bank card?! I need to shop and get petrol and I can’t do either. 5 working days was Monday 😔

  • shar_daze_ Shardae Grenfell (@shar_daze_) reported

    @AskNationwide Thanks for the reply! I forgot to add that since I’ve been out of the country for a while, with a new phone number, I can’t access my account online - I’ve forgotten the login details and it’s all linked to my old U.K. number

  • TH7513 TH75 (@TH7513) reported

    @AmeliaJMurray @asknationwide Failed here - The organization whose customer is the victim of financial harm should take responsibility for the resolution of the claim and see it through to its conclusion.

  • Fellowes52 Chrisy™ (@Fellowes52) reported

    @AskNationwide Doesn't help when my "local branch" is only open like 3 hours each day. How does that even help anyone