Is Nationwide down in Houghton-Le-Spring, County Durham, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Trish Lilley
(@dustybaws) reported
from
Newburn, England
@AskNationwide Is there a problem with the online banking app?!?
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Daan Smit
(@dsmit1312) reported
@AskNationwide I have a problem with the NW Android App. When I'm setting up a new payee (Pay or move money) it asks for card-reader verification before paying the the first payment - OK. But the App asks me to choose from a drop-down list of debit cards that includes an expired one!
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cboxer23
(@bossmancharlie) reported
@AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service
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Tim
(@Dangerous180) reported
@AskNationwide my chip isn't working on my debit card. Can I order a replacement?
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Looby Lou 🚘 ⚡ 🕰 ⬅ 👫
(@louiseyoung24) reported
@AskNationwide Hi, no, the only other transaction that day was the tradesman using a handheld machine. I did notice another customer tried to use contactless but was prompted to enter pin number. His worked though. Maybe it was down to Tesco's machine?!
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Steve Hill 🏴🇪🇺
(@NexusUKOrg) reported
@MartinSLewis Nope, would never touch @AskNationwide again after their repeated screwups left me unable to access my savings and almost caused my house purchase to fall through. Their response: as compensation we'll not charge you for the things we failed to do.
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Mera Bharat Mahaan
(@sap6370) reported
@AskNationwide Please provide - contact details of Business Development Manager of Mortgage. I have an issue regarding escalation
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Coops
(@hangingwithmr) reported
@AskNationwide Good evening. I need to change my mobile number you have on record to be able to access online banking, one time code is being sent to an old number. Could you point me in the right direction. Thanks.
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Catherine O'Donnell
(@Catheri02068701) reported
Day 47 of Nationwide blocking access to funds for my vunerable friend in crisis from - her own money I might add..and no ..I will not DM again.. shame on you @AskNationwide @Moneybox
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Helen 🏴
(@aomaakutu) reported
@AskNationwide Hi - some of your interest rates on savings accounts have gone up recently but my Help to Buy ISA is still at 1.75%. Are there any upcoming plans to raise the rates for these as well?
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cboxer23
(@bossmancharlie) reported
@AskNationwide I got put on hold for 30 mins then your staff member told me they would call back in 5 mins and hung up, I got no follow up call the the live chat won’t connect this is disgraceful customer service