Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 11/19/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (19%)

    Website (19%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ___LottieRose Charlotte Rose (@___LottieRose) reported

    @AskNationwide STOP TELLING PEOPLE THE ISSUES HAVE BEEN RESOLVED WHEN THEY CLEARLY HAVE NOT! A LOT OF PEOPLE STILL WAITING ALL BEFORE CHRISTMAS FFS SORT IT OUT!

  • Virgin_central Virgin Central (@Virgin_central) reported from Ryton-on-Dunsmore, England

    @AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas

  • TeachMsWilliams SW (@TeachMsWilliams) reported

    @AskNationwide My frustration has been with the stock answer of ‘everything is sorted and all payments are up to date’ - if I’d been told “We’re still working through a backlog of missing payments” I’d have waited patiently (like I did for the first 48 hours).

  • thepurplewitch_ Lauren Peace (@thepurplewitch_) reported

    @AskNationwide Still an apology doesn't do much, with late payments which ends up destroying my credit. Sick of this bank always having problems. I think I will be changing in the new year.

  • MattCrighton Matt Crighton 🔴⚪ (@MattCrighton) reported

    @AskNationwide I can't even get to the screen where you put your security number in. It just keeps saying 'We are sorry but we seem to be experiencing a technical problem' It then tells me to restart the app or check service availability.

  • jof_turner Joseph Turner (@jof_turner) reported

    @AskNationwide so mortgage interest rates have risen, other interest rates have risen, but interest rate on my help to buy stays at 1% when it was originally 2.4% at the time I opened it. Explain?

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @AskNationwide What does adding to complaint achieve, they know I been in touch and are doing absolutely nothing about it. The service is lamentable and making the situation worse

  • davegirt david girt (@davegirt) reported

    @AskNationwide I did this yesterday, live chat are unable to help as they do not have access to chaps payments...at least thats what they told me

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Online - it’s not been working for hours.

  • ___LottieRose Charlotte Rose (@___LottieRose) reported

    @AskNationwide Nationwide i’m on day 3 still no wages in my account this is ludacris!!! I’ve been in touch with my employers and they said its a problem on your side! Please stop using the same message to everyone saying the system is sorted when it clearly isn’t!! Its not on!!!