Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/25/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • efsb Nick Barber (@efsb) reported

    @AskNationwide It's working again now - must have been a short outage!

  • efsb Nick Barber (@efsb) reported

    @AskNationwide Is your Case tracker site down? It crashed on me halfway through filling in a questionaire and now I can't access it at all.

  • Mike_Evans94 Mike (@Mike_Evans94) reported

    @AskNationwide I suddenly can’t purchase anything online. No notification of my card being blocked or anything. Is there an outage or?

  • glasslicious Loz (@glasslicious) reported

    @AskNationwide Faster payments down again!! All incoming payments in a que! With no answer how long for! Talk about inconvenience! It’s about time this shambles of a building society was sorted out! All week one issue after the other and the app is a joke!

  • Davewalby Walberinho (@Davewalby) reported

    @AskNationwide Calling means being on hold for 40mins to speak to someone who can't tell me what the problem is and it costs me more than £10 for the call. That is pretty far removed from customer satisfaction.

  • Davewalby Walberinho (@Davewalby) reported

    @AskNationwide They have asked a member of the mortgage team to contact me in the morning as they could not see what the problem was. I was originally asked to call the mortgage team tomorrow, but today I was on hold for 30mins and then got no useful answers, so hopefully I will hear tomorrow

  • stevo_125 Steven Oldfield (@stevo_125) reported

    @AsboAye @AskNationwide @AskNationwide - Is it possible to request a callback instead of this never-ending queue nonsense. It clearly isn't working. :-(

  • joshwhitts Josh Whittaker (@joshwhitts) reported

    @AskNationwide is there a problem with money being transferred?

  • Davewalby Walberinho (@Davewalby) reported

    @AskNationwide 5 days wait does not help me. It's been over 2 weeks with no contact and no explanation. I need a new offer tomorrow at the latest. Please can someone do SOMETHING instead of just telling me to call or complain or wait 5 days!

  • LondonHotspur London Hotspur (@LondonHotspur) reported

    Are @AskNationwide going to be compensating those of us who currently can't access our wages due to the Nationwide banking system being down? #Nationwide #NationwideBank