Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/10/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Darren23830528 Darren (@Darren23830528) reported

    @AskNationwide My debit card is declined whenever I use it , I ordered a new one as I assumed the old card was the problem but the issue still persists ?

  • Paul_tito4821 Paul Neill (@Paul_tito4821) reported

    @AskNationwide are you aware of any problems with queued outgoing online payments? I have transactions from last night that have not made it to their destination account, but have been sent according to the app

  • ruthiexcx Ruth Ellis (@ruthiexcx) reported

    @AskNationwide I have submitted a further complaint via the link you have sent. Following the disaster that occurred yesterday, I would have presumed to have had a response. I have never had such poor service from a mortgage company in my life!

  • DanielleMaycoxx 💕 Danielle Maycox 💕 (@DanielleMaycoxx) reported

    @AskNationwide finding it impossible to download a bank statement which has my name and account number on!! Is there anyway to do this without having to request a paper one?

  • ellah101 Ella H (@ellah101) reported

    @AskNationwide Hi. Ive had two of the same transaction come out of my account… i know that it was only paid once. Now its taken my account into overdraft while they are pending! Why does this sort of thing keep happening with your bank!! Constant issues with the app or system!

  • SpreadTWord_Sam Sam (@SpreadTWord_Sam) reported

    @AskNationwide I understand that. You have never let me go £5 ¥ver my overdraft before, let alone 80 over my agreed overdraft before. The money was there at 4pm, then at 5pm it wasnt. But I asked, have you had other issues with this today or yesterday, as I've seen similar questions from other

  • chrismhutton Chris Hutton (@chrismhutton) reported

    @AskNationwide are there any current issues with transactions showing in the mobile app? Many transactions are not showing from the last 4 days and as such the balance showing isn’t accurate

  • pixiemorte Becky (@pixiemorte) reported

    @AskNationwide Hey, I have a very old instant access savings account and I want to up date it so that I can add and take money out online between my other bank account (not Nationwide). Please advise as I'm struggling.

  • just_louise83 Louise 🎭👐🏽👸🏻🎤🎼 (@just_louise83) reported

    @AskNationwide There is a glitch somewhere as one of my work colleagues has just reported the same thing. But will definitely call to find out what the problem is.

  • just_louise83 Louise 🎭👐🏽👸🏻🎤🎼 (@just_louise83) reported

    @AskNationwide there still appears to be problems with online/telephone card payments. I have twice using my nationwide card to pay and it came up with there is an external problem with your bank. We used our account with NatWest and it worked.