Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/10/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • FreddySky Freddy C. 🌈 🇮🇹🇪🇸🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇰🇫🇷 (@FreddySky) reported

    @TwoStoreyADL @AskNationwide Awful, every year they get worse.

  • Ester_Laura83 ester83 (@Ester_Laura83) reported

    @AskNationwide the app froze while making a payment after I’d entered the code from my card reader and clicked confirm. Can I be certain that the payment didn’t go through if it’s not showing on my transactions or could it be pending? It’s for a service so don’t want to pay twice

  • Zoya_o1 Zoya (@Zoya_o1) reported

    @AskNationwide An elderly neighbour lost her cards and needs help cancelling them.

  • Snowcatt Snowcatt🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Snowcatt) reported

    @AskNationwide Tks for your quick response. I have to disagree that is quicker. Not for the user. And does not allow for clear & concise explanation of the problem. Do not understand how is quicker. Also not obv that a reply has been sent via bot.

  • ura_soul ura soul (@ura_soul) reported

    Now I'm really shutting my @AskNationwide account, since they are arbitrarily preventing access to legitimate crypto businesses such as @binance. This is something they directly told me they wouldn't do when I asked them after it was exposed in the media weeks ago. See ya.

  • Snowcatt Snowcatt🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Snowcatt) reported

    @AskNationwide If I have a query I do not want to use the Chatbot to get access to a human. I used to be able to compose a secure message but this seems to have disappeared. The replacement is most unsatsifactory.

  • BobMath91726604 Bob Mathews (@BobMath91726604) reported

    @AskNationwide I can see the icon , but when i click on it the blue wheel spins round for a minute , saying "establishing secure connection" , then goes to the "request timed out" message . Oh AND the desktop internet banking is down too , won't let me access it on my laptop !!

  • John_Barlow_LS9 John Barlow #TO THE GRAVE (@John_Barlow_LS9) reported

    @AskNationwide still down...

  • apougher apougher (@apougher) reported

    @AskNationwide Thanks. Yes I’ve “live” chatted this issue many times. Still no resolution or contact from IT / systems managers. Kindly escalate this as a matter of urgency as it’s affecting accounts and fees.

  • Pomeranianslave Nicola 🇺🇦🇪🇺💙💚#StandwithUkraine #FBPE (@Pomeranianslave) reported

    @FreddySky @AskNationwide All of the ones that think it ok to ram women's time of the month, incontinence products, menopause products or other hormone replacement products down our throats all the time. Also those bloody numan ads. Can all go in the bin.