Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/28/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • JoeButler4766 Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England

    @iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dftynan Daniel Tynan 💙 (@dftynan) reported

    @AskNationwide Hi, is it possible to open a 1year fixed cash ISA and also have a triple access cash at the same time?

  • TechSimulater TechSimulater (@TechSimulater) reported

    @AskNationwide Hi There Craig, I would be happy to do so. However, I need a resolution. Because this is shameful behaviour by Nationwide to turn a customer cold.

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide hello i have just opened a 4% isa with one thou , i cannot transfer any more on line from my flex acc , why is this . Is this a system issue issue

  • SChasex21xx Sab (@SChasex21xx) reported

    @xxRooRooxx @AskNationwide My mum had the same issue ! She ended up having to go into the nearest branch to find out what was going on, they apparently sent her new one last month but that never arrived so they cancelled it and sent her a new one whixh arrived today then she weren’t able to use it today(1)

  • Deanoo212 Deenah (@Deanoo212) reported

    @AskNationwide @hes_tracey There must be a issue my wages haven’t gone in too

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    Wow @AskNationwide boasting about a 3% on a limited access savings account. (That’s an increase!). Many other banks above 4% on instant access accounts.

  • amelia4677 ameliahall (@amelia4677) reported

    @AskNationwide Yes I have. Been told the to ring mortgage helpline as staff are working from home

  • gjp12775 Graham Palmer 🐺🇬🇧🇺🇦 (@gjp12775) reported

    @AskNationwide hi. My partner @cat3kidsandadog has been waiting for a refund of £100 due to a transaction error. She has repeatedly emailed and messaged you to rectify this. She has been waiting for several weeks, yet nothing has been done!!! Please can you sort it????

  • purssey1 M Purssey (@purssey1) reported

    @AskNationwide thank you, but that means it's only 10 days or less, so not very customer friendly. Sad to say but the banking system is not fit for purpose in the 21st century.

  • jesshershelf jess (@jesshershelf) reported

    does the @AskNationwide app ever actually let you log in