Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/20/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • megsnhog Megan (@megsnhog) reported

    @AskNationwide Been trying to get through to you to order a replacement for a broken debit card for 30mins!! Please help!!

  • Toany80704880 Toany (@Toany80704880) reported

    @AskNationwide I need to change my bank then. You do not have anyway to contact apart from international phone call. I need my money where I have access to it

  • Wiggle_Sport Wiggle (@Wiggle_Sport) reported

    @RunnerVi @AskNationwide @VirginMoney Hi Viz. Sorry if you've had problems with a payment. Please can you drop us a DM here on Twitter so our Customer Services team can look into it?

  • Swoody1500 Stuart Wood (@Swoody1500) reported

    @AskNationwide any known debit card problems today? In atm?

  • FranDerry Francis Binnell (@FranDerry) reported

    @AskNationwide When I go onto the site following the newdeal link, it doesn’t show the rates on the back of the letter. But I will call to check

  • claire281811 Claire (@claire281811) reported

    @AskNationwide your wickford branch cash machine has just eaten some cash I've deposited. I can't speak to anyone. I need help but there is literally no useful numbers or info anywhere.

  • csb1985 Carys Marshall (@csb1985) reported

    Seriously @AskNationwide 😒😭... took 3 months to sort out leaving help to buy... and now we're at 6 weeks from drawing equity because your online system sucks. Complaints, emails , phone calls and still...NOTHING. @santanderuk are looking tempting. Worth paying a fee to leave!

  • FranDerry Francis Binnell (@FranDerry) reported

    @AskNationwide It’s shows the back of a mortgage renewal letter with options on there starting with a fixed 2 year rate at 1.69% which doesn’t appear locatable on your site?! 🤔

  • annewmc Anne Mc (@annewmc) reported

    @AskNationwide That is really annoying. I didn’t want a paper statement, I wanted to browse back and save a copy for later. Banks encourage customers to go paperless but then don’t provide full electronic access. I don’t have access to a scanner now I am working from home.

  • doubleelforbes Allan Forbes (@doubleelforbes) reported

    @AskNationwide - How come you gave my personal data out to a marketing company, withdraw all email addresses (customer.service bounced back). Chats and lines closed, can't complain in any form, just accept the fact that you're blabbing to the world and accept the nuisance calls?