Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/20/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • Bazdobs81 Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England

    @AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kman2012bu kevin knights (@kman2012bu) reported

    @MartinSLewis do just help people to get cheaper utilities or can you help people struggling to get honest answers from @AskNationwide

  • EnglishTeachAJ Angela Jupp | English Teacher (@EnglishTeachAJ) reported

    @AskNationwide It’s a photo attachment. It says “Safari cannot open the page because the server cannot be found”. I’ve done this transfer before and the app verification usually works fine.

  • shkar_k Shkar Kider (@shkar_k) reported

    @AskNationwide why does your Tottenham branch close during the lunch hour? The one hour working folk have to deal with their banking needs?

  • dts1970 Danny T Strickland (@dts1970) reported

    @AskNationwide Thanks Donald, can I suggest you change the details on the website and also let people know when they first call, it’s a waste of time putting in all the details first

  • paulssack254 Paul Donaldson (@paulssack254) reported

    @AskNationwide @IanB1987 I was expecting a refund but it's showing a - on the pending and money has come out on available, has it been taken out? And what can I do if it has? Tried to call but all lines are down

  • unicornuna Jess (@unicornuna) reported

    @AskNationwide hi, I have a question about ISA’s please. Can you have a Help to Buy ISA and a Instant ISA Saver open at the same time? And put money into them both? They were opened in different tax years.

  • RVReay Rachel Reay (@RVReay) reported

    Hi @AskNationwide - do you have a have a system for employee recognition? The customer service today I received today in-branch was really exceptional

  • Deano44902974 Deano (@Deano44902974) reported

    @AskNationwide do you ever do any market research to judge customer reactions to your tv advertising.

  • millie_easton Millie (@millie_easton) reported

    @AskNationwide good morning!! My contactless hasn’t been working for a few weeks now, my chip and pin works fine! But is there anything I can do about the contactless?

  • Jrooke9579 James Rooke (@Jrooke9579) reported

    @AskNationwide I recently applied for a loan through the banking app, at the end I was informed a letter would be sent to sign and return and I needed to provide proof of income. I haven't received the letter a week later and can find no information of my application.Can you help