Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/22/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SamanthaFleet2 Samantha Fleet (@SamanthaFleet2) reported

    @AskNationwide Why is online not sending me my one time code to lock on, it was the same yesterday. Never had a problem before.

  • theabdulML Abdul Muhaymin (@theabdulML) reported

    @AskNationwide Ok thanks. I want to make you aware that this happens via the app and the website!

  • _Elrich_ Elrich 🤠 (@_Elrich_) reported

    @AskNationwide “There has been a problem. The transactions has not been completed. We are unable to process this request. Please try again later”

  • JTAH_1990 Joseph Harrison (@JTAH_1990) reported

    @AskNationwide Hi there, is there reason the contactless feature should stop working? I have been unable to use it. My account has funds in it so it doesn’t make any sense. It’s a real inconvenience. Thanks, Joseph

  • andreivais andrei vais (@andreivais) reported

    @AskNationwide morning. your new website looks good although the fonts don't display sharp enough in Google Chrome v91 on my Windows 10. Fonts look a lot sharper on my mobile. Also it seems that your House price index calculator is broken when looking at region or by postcode 👎

  • rhysmcd1882 Rhys McDonald (@rhysmcd1882) reported

    @AskNationwide actually about to loose it, would someone clearly like to explain why I cannot use my card, not make any transfers and why my card isn't even showing up on the Freeze Card Section of the App. I cannot even sign in online either!

  • bev_a bev acreman (@bev_a) reported

    @AskNationwide Hi Jo - the main number on your website. When it asked you to hold to speak to someone it redirects you to a message saying “can’t due to COVID”.

  • Andybedfordblue Andy Sexton (@Andybedfordblue) reported from Bedford, England

    @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

  • theabdulML Abdul Muhaymin (@theabdulML) reported

    @AskNationwide My post code? I’d prefer it if you addressed my query. I’ve just logged on via the website. It says I can transfer money to those that I’ve paid before without a card reader. In reality it won’t allow me to do so. Do you have a phone number where I can speak to someone right now?

  • bev_a bev acreman (@bev_a) reported

    @AskNationwide Perhaps you can give me an email address or chat link for my charity ac enquiry re online access