Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/24/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemstar1891 Gemma Ralph (@Gemstar1891) reported

    @AskNationwide I have transferred over £600 out of my nationwide this morning to cover rates bills etc and the money is still not in my Ulsterbank account 4 hours later. This is now a monthly problem with your bank

  • SportingNest Sporting Nest 🇸🇴 🇺🇦 (@SportingNest) reported

    @davyg1234 @AskNationwide I've just registered a complaint on their website and demanded compensation. If they do not do so, I will go to the Financial Ombudsman and FCA, both of whom have some input in this type of situation.

  • emjanerx Yo (@emjanerx) reported

    @ggowtravelling @captainhaddocks @AskNationwide It isn’t, they’ve had this same recurring problem for the last 6 months

  • yourbookbegins Jenny Mullinder (@yourbookbegins) reported

    @AskNationwide so I haven't got my wages due to payment issues, which means I'm unable to pay all of my bills. I don't want any penalties because of a problem outside my control 😔

  • Banquo1972 James Bancroft (@Banquo1972) reported

    @AskNationwide @topazisere There's a banner at the top of the app saying payment issues. @AskNationwide do you not communicate with other parts of your business?

  • SophieB59210001 SophieBarton (@SophieB59210001) reported

    @AskNationwide payment system down again?? How can this keep happening to people!

  • SportingNest Sporting Nest 🇸🇴 🇺🇦 (@SportingNest) reported

    @AskNationwide @SeantheLloyd It's fine sitting there copying and pasting, but good customer service usually involves reading the question asked.

  • SamJennings2 Sam Jennings (@SamJennings2) reported

    @AskNationwide any news on the delayed payments issue? I sent a payment to another account of mine this morning to pay my bills. When will this appear in the account I sent it to? Thanks

  • RRach88 RachyRach88 (@RRach88) reported

    @AskNationwide morning, is there an expected time for when the payment issue effecting incoming and outgoing payments will be resolved?

  • davyg1234 DavyC (@davyg1234) reported

    How bad is @AskNationwide moved to them just before Xmas…this is 4th time there has been payment issues! Soon as this is sorted then that is me closing this account! Terrible! #nationwide