Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/23/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Robynlbarnett Robyn Barnett (@Robynlbarnett) reported

    @AskNationwide Hi, i'm trying to cancel a direct debit today, but your lines are closed at the moment. Can someone help?

  • KellyjSmith1992 Kelly 👑💞 (@KellyjSmith1992) reported

    @AskNationwide is nationwide systems down at the moment I had a payment transferred to me but it hasn’t reached my account 1 hour later ? Thanks

  • pkrpmusic paul pledger (@pkrpmusic) reported

    @AskNationwide Adam, how about rather than fobbing me off with the 965th survey from a company during this pandemic, that you take responsibility on behalf of your customer (me) and file a ticket for this to be investigated properly. Nationwide seem to be floundering when it comes to tech.

  • millie_easton Millie (@millie_easton) reported

    @AskNationwide good morning!! My contactless hasn’t been working for a few weeks now, my chip and pin works fine! But is there anything I can do about the contactless?

  • JamesETovey James Tovey (@JamesETovey) reported

    @AskNationwide for the second day running with absolutely no warning or reason you have blocked our joint account whilst away on holiday. Account is full, used on average ten times a day and you block it for being dormant. Useless

  • LauraGaweda Laura Gaweda (@LauraGaweda) reported

    @AskNationwide That's not the problem

  • hayleyarrell Hayley Barrell (@hayleyarrell) reported

    @AskNationwide absolutely discussed with your service. You have said we missed a mortgage payment when we have not. This has been confirmed on the phone it’s YOUR error. But it’s now on our credit score. So many promises and non kept. The worry and stress you are causing is wrong

  • Mark_Brookes Mark (@Mark_Brookes) reported

    @AskNationwide @NatWest_Help I raised a complaint on the phone. A couple of days later I got a call back from the customer complaints department. She just kept repeating "I hear what you're saying" but had no solution. I await a manager call back still, though I'm not holding my breath anymore.

  • paulssack254 Paul Donaldson (@paulssack254) reported

    @AskNationwide @IanB1987 I was expecting a refund but it's showing a - on the pending and money has come out on available, has it been taken out? And what can I do if it has? Tried to call but all lines are down

  • Mark_Brookes Mark (@Mark_Brookes) reported

    @AskNationwide I only wanted a new debit card sending to my house. In the meantime whilst it's not been possible, I have opened a brand new account online with @NatWest_Help and received a card and a pin. Thanks Nat West 👍. Nationwide, the service has been the worst I have ever experienced.