Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/19/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_stan1975 seza (@sarah_stan1975) reported

    @AskNationwide spent 20 mins in shop unaware there was an issue today. The shop cancelled the payment but it is now showing as pending in my account. Will you be able to sort this out please? Also why do you nit make shops etc aware that there is a problem.

  • ClaireHobby2 Claire Hobby (@ClaireHobby2) reported

    @AskNationwide Shame on you…..not good enough at all. You’re going to lose a lot of customers. Crap service

  • Man_Power_Music Man Power (@Man_Power_Music) reported

    @AskNationwide How about some information on when your payments system will start working as you've left me and no doubt 100s of thousands of other customers without money just days before xmas! Will you be compensating us?

  • emmanicholas77 emma nicholas (@emmanicholas77) reported

    @LloydsBank @AskNationwide absolute poor show one opportunity I had to do shopping for Xmas and can’t access my funds please hurry to fix whatever grinch issue you have I have a two hour window left

  • CET_UK CET (@CET_UK) reported

    @_amyyma @AskNationwide Hi Amy, I am sorry to hear about this. Can you DM us your CET reference number please? It should start with 'HE'. I will pass your details on to the Customer Relations Team who will look into this for you.

  • SwavKDM 🙇🏽 (@SwavKDM) reported

    @AskNationwide when will the issue be over

  • tendaisupply Tendai (@tendaisupply) reported

    @AskNationwide trust you to go down the day I’m expecting a very important payment. Can you please explain what is going on and how this has managed to happen so close to Christmas? Embarrassing.

  • ChrisSiddons84 chris siddons (@ChrisSiddons84) reported

    @AskNationwide Absolutely lies from Nationwide. Your faster payment system must have failed today because of your inept systems or because someone phoned in sick and you haven’t got the business continuity plan to deal with a payments issue.

  • DannyBirch18 Danny Birch (@DannyBirch18) reported

    @AskNationwide I understand what’s going on the issue is I have bills to pay and and apologising isn’t getting anything paid….. imagine the charges I would receive if I couldn’t pay the bank what is owed on time !!

  • _mamabearcan_ Can (@_mamabearcan_) reported

    @AskNationwide constant problems with your app..you’d think the amount of time that you take to work on it there wouldn’t be such issues!