Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/13/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • townesvannev MarkK (@townesvannev) reported

    @AskNationwide Same issue via your Web Internet banking. Are you sure you don't want to investigate this?

  • uncleplug JT (@uncleplug) reported

    @AskNationwide You’re the exact opposite of helpful - you spin out the mortgage application process in the hope that people won’t proceed, finding every excuse not to lend including ignoring confirmation of earnings letters. Terrible building society. People should complain to @TheFCA

  • CohanRobinson Cohan (@CohanRobinson) reported

    When I was struggling a bit for cash @monzo put a freeze on all things interest for a few months to help out I just realised @AskNationwide never responded to me at all Just a data point if you're in need of a UK bank account

  • DarrynSP Darryn Probert (@DarrynSP) reported

    @AskNationwide feel really let down by nationwide. Have 7 weeks left on fixed term mort. Had to move home to help family, couldn’t port mortgage because you don’t like contractors and in these hard times going to charge me a full years early repayment fee “We’re on your side” ha

  • EmmaJames_UK Emma (@EmmaJames_UK) reported

    @RoyTroy9j77 @AskNationwide That’s terrible! Do you know another insurance who I could go with? A decent home insurance?

  • uncleplug JT (@uncleplug) reported

    @AskNationwide Nothing - apparently no-one in the whole of Nationwide could help me when I spent over an hour on the phone to you yesterday, hence my FCA complaint.

  • Stevemor40 Steve Morano (@Stevemor40) reported

    @AskNationwide #nationwide #nationwidereading #customerfeedback although the lady at the entrance at central Reading branch was most pleasant today. I did request for counter service rather than wait for a machine but was refused. I found customer service disappointing today 😕

  • uncleplug JT (@uncleplug) reported

    @Sue43047349 @AskNationwide The underwriters won’t help you - they’re doing everything they can to actively stop lending as I think Nationwide have extended themselves too far in the current housing market boom. Full of excuses and nothing useful.

  • RoyTroy9j77 Toby (@RoyTroy9j77) reported

    @EmmaJames_UK @AskNationwide Someone turned up and fixed the problem. They told my mum to complain about the plumber sent by @AskNationwide that came and went without doing anything 🙄

  • bonerp Paul (@bonerp) reported

    @AskNationwide when are you going to update these awful card readers to something more modern like a mobile phone app for 2fa?