Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/08/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (23%)

    Website (23%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide Been over an hour now. When is this going to be fixed? It is 4 days before Christmas and I need access to the funds I transferred to PayPal URGENTLY.

  • BigThickSlices Adrian (@BigThickSlices) reported

    @AskNationwide is there a problem with your payments system? Colleague is complaining the system is down and she can’t make or receive payments.

  • 092209k Marilyn K🥢 (@092209k) reported

    @AskNationwide Nationwide always have issues with dere online banking system man. Kmt I am this close 🤏🏾, to closing my account with them.

  • Nicolef1Penney Nicole Penney (@Nicolef1Penney) reported

    @AskNationwide yet another issue. How can you possibly excuse no payments going in or out 4 days before Xmas! Inexcusable! You’ll be losing me as a customer once Xmas is out of the way!! Nationwide are a joke!

  • shellbills Michelle Bills (@shellbills) reported

    @AskNationwide is the payment issue affecting debit card transactions I need to do my Christmas food shop

  • 66Amanda10 Amanda (@66Amanda10) reported

    @Nicolef1Penney @AskNationwide Looks like nationwide need to get their staff some customer service training as well as a decent IT system

  • ellie_keepcalm Miss V (@ellie_keepcalm) reported

    @AskNationwide I transferred some money from my Nationwide account to another savings account 2 hours and it still hasn’t arrived. Can you help?

  • Violinbeau Fiddler & the Cat (@Violinbeau) reported

    @AskNationwide website says “only” payments in and out not working everything else is, so the main reasons for using bank not working, plus cannot get logged in, any idea when will get fixed? Thnx

  • Samantha_editor Samantha Harman (@Samantha_editor) reported

    Yet another issue with @AskNationwide payments... card just got declined doing the Christmas dinner shop, I nearly had a heart attack, went on the app and it says 'sorry there are an issue with all payments at the moment'... this is the 2nd time this has happened in a month.

  • TomOBri22833116 Tom O'Brien (@TomOBri22833116) reported

    @AskNationwide The money has left the senders account. This is hardly acceptable the week before christmas?? This is the only day i am not working. Is there a time frame for resolution