Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 12/23/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • TheBoringfrog Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England

    @AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • independencekat kathleen reid (@independencekat) reported

    @AskNationwide @Nicolef1Penney That's an appalling way to speak to a customer.

  • itsazoe zxe🌿 (@itsazoe) reported

    @AskNationwide how long is there going to be a payment issue for?

  • CarolDa50596799 Carol Danvers (@CarolDa50596799) reported

    @AskNationwide can’t believe you thought moving to Azure cloud before Xmas was a good idea and now your loyal members can’t get hold of THEIR money. I’m disgusted. I can’t go Xmas shopping for my kids today as planned. After 35 years as a Nationwide customer I’m switching account

  • TheOneSmee Sean (@TheOneSmee) reported

    @AskNationwide 2 hours would be a reasonable time to expect our money returned to us but nope several hour later and still in same boat . All people want is a proper answer the genetic **** you keep coming out with is just pissing people off futher

  • m4ysdr layeikpyar (@m4ysdr) reported

    @AskNationwide when is the payment issue going to be solved pls? It’s been since 7:30am.

  • joyfull123 joy ball (@joyfull123) reported

    @AskNationwide is the transfer of money not working I have money being transferred and can’t see it yet

  • ShakeyDay 🎲🎲 (@ShakeyDay) reported

    @AskNationwide @APxx77 Doesn't really help and you keep ignoring giving your customers no time frame. You keep coming up with the same answers. Nothing

  • archerdog55 Grant Piland (@archerdog55) reported

    @AskNationwide when is the payments issue going to be sorted?

  • ItsOnlyPolitic1 It’s Only Politics But I Like It (@ItsOnlyPolitic1) reported

    @AskNationwide @ChicandSparkle1 Maybe a message to customers would help rather than having to find out on Twitter??

  • rescue193uk Rescue193uk (@rescue193uk) reported

    @AskNationwide what is the problem with payment at the moment and how long is it going to last. Thanks