Nationwide

Is Nationwide down in Houghton-Le-Spring, County Durham, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Houghton-Le-Spring, County Durham, England 01/12/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • littleoctober21 Maggy Graves (@littleoctober21) reported from Hartlepool, England

    @AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ScooterRiderFMX #ImMe | #BackBoris | #LBFB 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • itsnowjock bob a job (@itsnowjock) reported

    @AskNationwide I'm sick and tired of trying to get through on phone for hours all I want is information about this money that gone out of my account Your fraud has my details 3 days trying to get in touch all I want back is the money I've paid out to scamsers Hope you can help me

  • gingerwarrior14 gingerwarrior (@gingerwarrior14) reported

    @AskNationwide Flex direct Nationwide customer. Planning on opening 2 more accounts - 1 @ Nationwide and 1 @ Tesco bank (with better interest) I need to get my passport certified. Went into Nationwide today with a request to certify passport. Request refused! Why?

  • CJMYappy Carlyn (@CJMYappy) reported

    @AskNationwide Hello, I'm trying to register online but it says I need to call a number to provide my phone number. I rang but the line is only for stolen cards. Can you help please?

  • HeapsLaura laura hä (@HeapsLaura) reported

    @AskNationwide The problem is my card isn’t working online and I’m worried I won’t be able to use it when I travel today - can they help with that?

  • mrs_nicolaw Nicola W (@mrs_nicolaw) reported

    @AskNationwide Thanks I did think so cause if there’s a problem I’d see loads of tweets just wanted to double check. Thanks

  • RoryPeter7 Rory Peter (@RoryPeter7) reported

    @AskNationwide how can you not have phone lines open 24/7 in the 21st century. Not particularly helpful if someone has a problem.

  • adiuk_28 adrian smart #8⃣7⃣4⃣ (@adiuk_28) reported

    @AskNationwide your banking app isn’t working can can this be sorted out please

  • adiuk_28 adrian smart #8⃣7⃣4⃣ (@adiuk_28) reported

    @AskNationwide Having serious issue can they or sorted not happy

  • mrs_nicolaw Nicola W (@mrs_nicolaw) reported

    @AskNationwide do you have a problem with incoming payments at the moment?

  • gingerwarrior14 gingerwarrior (@gingerwarrior14) reported

    @AskNationwide Poor customer service. You have my money in one account. What is the issue? I took the required form printed out ready to be signed, my passport and a printed copy of passport. They literally need to sign the form and stamp the passport copy. It would take 5 mins. Job done 😕