Nationwide status: access issues and outage reports
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map Near Houghton-Le-Spring, England
The most recent Nationwide outage reports came from the following cities: Gateshead, Chester-le-Street, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Transfer | 15 days ago |
|
Chester-le-Street
|
Website | 21 days ago |
|
Sunderland
|
Website | 2 months ago |
|
Sunderland
|
Mobile App | 2 months ago |
|
Hartlepool
|
Mobile App | 11 months ago |
|
Sunderland
|
Mobile App | 1 year ago |
Community Discussion
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Nationwide Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Brian Frog (@TheBoringfrog) reported from Sunderland Bridge, England@AskNationwide Pay for online Morrisons shopping weekly via the app, payment hasn't gone through after delivery, any problems your end?
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Joe Butler (@JoeButler4766) reported from Sunderland Bridge, England@iglooRegen @AskNationwide @_John_Long As you know I bought a property from you in Newcastle and year later are still experiencing structural problems as are around 30 percent of buyers. Can you please confirm from latest email, that the downstairs WC being outside temps is going to be investigated please?
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Andrew Davis (@andrew14ad) reported from Gateshead, EnglandSo now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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jamie shield (@jshield1988) reported from Wallsend, England@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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#ImMe | #BackBoris | #LBFB 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@AskNationwide Everything seems ok at my end. I’ve just sent cash to pay my rent. No issues at all
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Barry D Photography (@Bazdobs81) reported from Sunderland Bridge, England@AskNationwide when is my account going to be available again as your damn systems have crashed and I'm waiting on a transfer in so I can go enjoy the football. Sort your **** out ASAP!
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Maggy Graves (@littleoctober21) reported from Hartlepool, England@AskNationwide Hiya i have not used my card reader before and i dont know how to use it to transfer £10 into my daughter's nationwide account. Can you please help me
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Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Trish Lilley (@dustybaws) reported from Newburn, England@AskNationwide Is there a problem with the online banking app?!?
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Adam Appleby (@adamappleby) reported from Sunderland, England@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Mark Wallace (@walla81) reported from Wallsend, England@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Danny (@dannyshwing92) reported@AskNationwide apparently there’s no issue with services? But not been able to access any of my accounts online or on the app. Is there a fix anytime soon? Got bills to pay 🙄
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kavish (@kavish7006) reportedAnd its soo unprofessional @AskNationwide for your customer support to hang up the call on me when i asked them to help so i can atleast use my card for food and travel fix this and give me my money
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Danny (@dannyshwing92) reported@AskNationwide apparently there’s no issue with services? But not been able to access any of my accounts online or on the app. Is there a fix anytime soon? Got bills to pay 🙄
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Lisa Kearney (@gloriaguildford) reported@AskNationwide Good morning - wish to change the sort code and account number of a payee I pay regularly - have tried to change these details but cannot find where I can do this on-line in my account - keep going around in circles. Help. For some reason I cannot use DM today 🤬
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Martin 53 (@martinmcnally53) reported@AskNationwide Can’t access my banking app. Asking me for details. Yet went back to old phone. No problem.🤬
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Dean (@deanpcmad) reportedWhy is it that @AskNationwide needs a card reader in 2025? Even on mobile when I have to use my fingerprint twice to login to my phone and then the app 🙃
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Dave Payne (Payneardo) 😇 (@payneardo) reported@AskNationwide Ok thanks, so if i don't get a debit card, how i can make a payment from it ? Can I get the info from the branch & if nothing arrives do I class it as lost as I cant even access online banking yet as no information for that
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Danny (@dannyshwing92) reported@AskNationwide apparently there’s no issue with services? But not been able to access any of my accounts online or on the app. Is there a fix anytime soon? Got bills to pay 🙄
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Ben Battrick (@ben_battrick) reportedis #nationwide banking app down? won’t seem to load. @AskNationwide
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Shelly Lopezespejo (@chelllopez) reported@AskNationwide can you explain why I have been trying to speak to someone in your complaints department for over a week and keep being promised a call back which doesn’t happen? Appalling customer service!