Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hertford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 9 minutes ago from Enfield Lock, England

  @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 10 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  Emma Claire Devoil (@emmadevoil) reported 11 minutes ago from Borehamwood, England

  @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

• 
  Angry (@Palouisea) reported 15 minutes ago from Enfield Lock, England

  @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

• 
  Linda Taylor (@Lindataylor2109) reported 19 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  me through a lens (@me_throu_a_lens) reported 37 minutes ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 45 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

• 
  Ben Walsh (@BenjiBoyW) reported 46 minutes ago from Kimpton, England

  @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

• 
  My Hertfordshire (@MyHertfordshire) reported 49 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross (@enakssor) reported 18 seconds ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?

• 
  Josie Bishop (@Josiry71) reported 47 seconds ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Preye Ababaowei (@PAbabaowei) reported 2 minutes ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  will east (@wileast) reported 3 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Ric M. (@revoraman) reported 5 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  Literate Cynic (@LiterateCynic) reported 10 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  Kaarin (@Kaarin007) reported 21 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

• 
  Chris Dawson (@ChrisCharlesD1) reported 22 minutes ago

  @AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.

• 
  Paul W (@PaulWoody69) reported 23 minutes ago

  @Powell_Property @TheAA_UK @AskNationwide Always book an MOT one calender month before it's due to expire then any issues can be sorted. Your MOT certificates will then overlap and keep the existing date. Exp 03/26 MOT 02/26 New Exp same as old 03/27

• 
  David (@Earlofh) reported 28 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.