Nationwide

Is Nationwide down in Hertford, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hertford, England 11/21/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • Lindataylor2109 Linda Taylor (@Lindataylor2109) reported from Bishop's Stortford, England

    @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • gtrrt67 Cam (@gtrrt67) reported

    @AskNationwide Whenever I’ve had to use openbanking/truelauer/confirm a payment previously, it used to auto open in the app to allow me to do this. Last few weeks though I’m having to log in to my online banking each time. Do I need to change a setting or something?

  • rachaelhughes96 Rachael hughes (@rachaelhughes96) reported

    @AskNationwide have just been cut off your live chat three times while trying to get help with a transaction on my statement that I’ve reported and had no reply about! I can’t ring as I’ve lost my voice !!!

  • Lynseyacarr 💞💞Lynsey Carr 💞💞 (@Lynseyacarr) reported

    @AskNationwide hi do you know if there are any App issues? Not accepting Face ID? Thanks

  • Kcim67 Kcim67 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Kcim67) reported

    @AskNationwide I get that, I'm worried that the payment has been made but not the order? As it was a guest account (no login details or email) I have no way of checking?

  • ACunninghamMP Alex Cunningham MP (@ACunninghamMP) reported

    Deeply disappointed that @AskNationwide are to open the Stockton branch just three days a week. I thought they were different to the big banks with a paticular focus on customer service. Sadly no more.

  • Leonara99550659 Leonara (@Leonara99550659) reported

    @AskNationwide Ringing you is a nightmare. Your robot keeps saying you are experiencing high call volumes. Why tell your customers this? It means you’re understaffed surely? The recorded message telling me I can go online for help is so annoying. If I could do it online I would.

  • swurra Simon Willars (@swurra) reported

    Don’t use the incentivised switch service for @AskNationwide when it’s on - 5 days is advertised and £200 incentive- they can’t complete either - don’t waste your time! 7 weeks later completed now they renege on payment

  • wallacewill17 Williamwallace Scotland & Freedom since 1305AD (@wallacewill17) reported

    @AskNationwide You didn't help me and my family, after 20 year a customer, never missing a payment, November 2020 you said no problem, December sell the house, you kicked us to the curb at the end of covid, refused to extend our mortgage, never forgive, never forget...

  • Jdf_1394 John McMillan (@Jdf_1394) reported

    @AskNationwide hi I just went and checked the foreign exchange rates on nationwide site but I can’t seem to find the rate I’m looking for can you help?

  • McdowallIris Iris McDowall (@McdowallIris) reported

    @AskNationwide Thank you Lauren. It is blasted over every website including all the socials that the only banks not accepting the £600 NI government energy voucher is Monzo and The Nationwide! We have to collect the £600 in cash then travel to the branch to deposit. Not safe or acceptable.