Nationwide

Is Nationwide down in Hertford, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Hertford, England 09/18/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (26%)

    Website (26%)

  2. Mobile App (25%)

    Mobile App (25%)

  3. Login (24%)

    Login (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Hertford, England

The most recent Nationwide outage reports came from the following cities: Hitchin and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • Lindataylor2109 Linda Taylor (@Lindataylor2109) reported from Bishop's Stortford, England

    @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dawesc dawesc (@dawesc) reported

    @AskNationwide sitting on hold for another 30 minutes today to be given the runaround again. You should be ashamed of your lack of customer service

  • stevesays66 Steve Joice (@stevesays66) reported

    @AskNationwide And will you do this personally Mel or will I be relegated to a ‘chat’ queue? All someone (who cares) needs to do is contact Worthing branch and speak to the assistant manager who has worked hard and is being let down by IT

  • dawesc dawesc (@dawesc) reported

    @AskNationwide today's joke is that not only have you not responded to our complaint but yesterday you sent the mortgage to offer. Today you tell us it was sent to offer in error. This feels much like when we finally got the valuation 2 days later you tell us the valuation expire

  • emma64979643 emma-kvs (@emma64979643) reported

    @AskNationwide It won’t change anything and I can’t call to pay any bills as I have the cash in my purse needing to be put into the account to pay the bills! It’s my money I should be able ti access it 😡

  • dawesc dawesc (@dawesc) reported

    @AskNationwide my husband made a complaint 7 days ago (so 5 working days). No text from you, no email from you no letter. We've been trying to get a mortgage with you since September 2021. You keep giving us the run-around! The way you treat your customers is disgusting.

  • bibohibo Bebe Rodgers (@bibohibo) reported

    @AskNationwide Your system is down. I'm unable to access my account online; I've tried several times having carefully input my login information correctly each time. Please see to the problem, thank you.

  • DisabledDem Disabled Dem was unwell to begin with (@DisabledDem) reported

    @AskNationwide @BlondeHistorian “Failed to support” is such an inefficient way of saying “discriminated”.

  • Hatspin Hattie in Paris (@Hatspin) reported

    @AskNationwide hi - you have made it impossible to cancel stolen cards abroad without the app. My parents are in their 70’s. They do not have apps for everything. Exactly how is this helpful?!

  • SyracusePunk Rich White (@SyracusePunk) reported

    @AskNationwide Honestly Mel, the process of a special endorsement on the draft and a cursory check of my info and simply processing th draft could save hours of wasted time for your back office as well as branch staff. Sometimes the simple solution is the best process for company and customer.

  • saj_anderson Stephen Anderson (@saj_anderson) reported

    @BlondeHistorian @AskNationwide Naughty @BlondeHistorian. Say three Hail Marys when you get home. Seriously though, what happened to ‘service with a smile?’ Not a nice way to behave towards any customer.