Is Nationwide down in Hertford, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hertford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (50%)
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Website (24%)
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Login (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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Nationwide Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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Linda Taylor
(@Lindataylor2109) reported
from
Bishop's Stortford, England
@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Forsyth
(@thesnkrpimp) reported
@AskNationwide The same information you have provided there Taj is who I have already called (and your staff member who answered the phone yesterday was a big fan of the company concerned as they help top up his piggy bank) Interesting morally
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Stephen Keye
(@SteKeye80) reported
@AskNationwide Again hiding behind emails and process. If I fill the form out I want someone to contact me straight away. Considering the deal I’m about to sign with you and the money I’m going to put down up front the whole process has been horrendous
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Neill Whitworth
(@Twitworth1977) reported
@AskNationwide Can you please help with a customer service issue
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We have. We are. We've sent a complaint. We were told an engineer would fix the boiler yesterday. We waited for 9 hours in a cold house. Today EXACTLY the same. We are on the phone constantly to your company.
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Dr Robert O'Toole NTF
(@robertotoole) reported
@AskNationwide No. I haven't got time. Over to you. The reputation of the Nationwide rests in your hands. Will you tolerate basic programming errors in core online systems? Should we all be worried about the quality and safety of other Nationwide systems?
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Broken Sword - Agent of Chaos
(@ApurvaModessa) reported
@AskNationwide Your app is absolutely YAK! Constantly crashes and doesn't even open anymore. Wtf is wrong with it!?
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Daniel Forsyth
(@thesnkrpimp) reported
@AskNationwide Tan, thank you but I can confirm that this option isn’t working for me
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Dr Robert O'Toole NTF
(@robertotoole) reported
@AskNationwide It is a totally unforgivable error that should not be tolerated. Why is this not being addressed immediately?
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Rachael Rance
(@rachael_rance) reported
@AskNationwide Hi - I’m trying to urgently report current account fraud via 0800 0556622 however the call is cut off after receiving the message, “due to unforeseen circumstances we are unable to take your call” - this isn’t helpful, I’m on hold to 03457 302011. Can you pls help?
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Stephen Keye
(@SteKeye80) reported
@AskNationwide I know you’ll continue to hide behind your emails but to you understand how serious this issue is? My mother moves into a retirement home in a matter of weeks. If Nationwide continue to cause delays to my application I’ll be homeless and will have no alternative