Is Nationwide down in Hertford, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hertford, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Hertford, England
The most recent Nationwide outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| Hitchin |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Linda Taylor
(@Lindataylor2109) reported
from
Bishop's Stortford, England
@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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izz
(@dropdeadizzie) reported
@AskNationwide i need help from an actual with a fraud case, how do i go about this without wasting 2 hours speaking to a robot?
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide Members when you have issues include @Debbiecrosbie1 she is the new CEO of Nationwide Building society... Apparently a silver bullet for the society .... The fact she has apparently turned around TSB (debatable) ..they are giving her a salary of over 1.2m to help
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Surmet13
(@maile_errol) reported
@AskNationwide 40 years with Lloyds Bank no issues. Less than 6 months with Nationwide and my account is blocked for no reason. Now wasting time at Nationwide to unblock.
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Fear Gealach
(@niallham) reported
@AskNationwide having probs trying to register for online banking...phone up and just keep going round in circles getting nowhere...please help?
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Vanessa Welham
(@VanessaWelham1) reported
@AskNationwide Thanks. Will do. Your customer experience and service is v bad.
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Finance Pilot
(@PaulDenbigh) reported
@AskNationwide He’ll know approximately, but NW looked at the wrong one. I think it’s down to NW to investigate until they find the offending one. Can you work on a date range of say a week? He was regularly withdrawing cash. He will have drawn up to £7,000 and the erroneous sum was £70!
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MonsieurPoseidon
(@ItzMrPoseidon) reported
@AskNationwide hey guys GoCompare is showing home insurance for £116 without any discount and Nationwide site is showing £113 with 25% discount for members for same policy with Nationwide
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Sarah Calder
(@lawclinicsarah) reported
@AskNationwide Funnily enough, via DM you have advised that I try your webchat service which now tells me that it can’t help and I should call the mortgage team. Don’t you think we’ve tried that?! They’re the ones we’re complaining about! Absolutely appalling customer service with no care
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Sarah Calder
(@lawclinicsarah) reported
@AskNationwide I just followed your link to live chat and they said they can't help and we should call the general number! It's not good enough to send people round and round in circles. Literally no customer care. This is no way to run a national brand.
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Neil Porteus
(@nporty) reported
My daughter gave me her @AskNationwide Help to Buy ISA passbook to get updated & pay in some cash. They let me update the book but said I couldn’t pay the cash in! My daughter wanted the cash to count in July as there are monthly limits-she can’t get there herself today. Poor!