Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Dorking, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Nationwide
Nationwide is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
Mobile App (37%)
Live Outage Map Near Dorking, Surrey, England
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Nationwide Issues Reports Near Dorking, England
Latest outage, problems and issue reports in Dorking and nearby locations:
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
@AskNationwide do you have yet another payment issue? I’m expecting monies in this morning and I’ve just sent monies and neither have reached their destination!
@AskNationwide absolutely shocking customer service, locked out of my accounts for 3 days, 2.5hours on hold, no reference numbers, no one calls you back, incompetent call handlers and constantly lied too. #shambles #poorcustomerservice
@AskNationwide because that's nationwides timescale to repond to complaints even though you have admitted to taken £332 in error
@AskNationwide you could help with this crisis by removing your onerous arranged overdraft interest rate...
@AskNationwide hi just needing help with my pin why was I sent a 6 digit pin when it’s supposed to be 4
@AskNationwide help and support would not be taking £332 from my account and then tell me i have to wait until the person who made the error to come back to work! And when i complained get told your timescales are 5 working days...my bill timescales are today!! Disgusting!
Hi @AskNationwide have been trying to speak to someone regarding my mortage, tried online chat and also calling but been on the phone waiting for over 20mins.... please can you help? Thanks
@AskNationwide I’d be greatful if you’ll help me .. they’ve blocked my card I’m waiting on new one . Will I get refund ?
@AskNationwide How do I access live chat I see no option to do this?
Is there a problem with transfers ? My money has vanished @AskNationwide