Is Nationwide down in Mitcham, Greater London, England?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mitcham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Mitcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Nationwide
Nationwide is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (29%)
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Login (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Mitcham, Greater London, England
The most recent Nationwide outage reports came from the following cities: Islington, City of Westminster, Walton-on-Thames, Fulham, London, City of London, Redhill, Waltham Forest and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| City of Westminster |
Website | |
| Walton-on-Thames |
Login | |
| Fulham |
Login | |
| London |
Mobile App | |
| City of London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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amanda
(@amanda11350524) reported
from
Ilford, England
@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@AskNationwide oh shock horror! App ain’t working!!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Clarkson
(@ClarksonAcc) reported
@AskNationwide 08005877100 That's the number advertised. I appreciate that sometimes you are busy but when you are broken down, an hour waiting on hold is unacceptable.
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Sarah Wilkins 💙 she/her
(@Sarahwilki) reported
@debrakidd Couldn’t agree more. My dad moved into a care home. Can’t change his address over the phone. No paper form. Can’t do it online because he’s never registered a mobile number to his account. He has to go to a branch: he’s bedbound but has capacity. Help @AskNationwide?
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John Waterworth
(@jwaterworth) reported
@AskNationwide No chat bubble. Tried on different browsers. On my phone and on here. Thanks for you're help, but I'm giving up now. Don't want to waste more of my Sunday on this.
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Emma Edgar
(@EmmaEdgarr) reported
@AskNationwide I’ve tried both different device and browser history and still coming up the same error message that there is a problem with your current account application system
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Emma Adams
(@EmzAdams) reported
@AskNationwide I finally got through and was placed on hold as someone was finding out about the online application system not working to only be hung up on after 45 minutes. Can someone please help me with this?
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Ben Pindar
(@BenjaminPindar) reported
@mintiestmel @AskNationwide @sainsburys I'm having the same issue
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Olivia
(@olivia__ferrari) reported
@AskNationwide hi, i can see eBay have tried to take a payment twice - one went through but the other one is pending and has putting my bank into - Can someone help asap please
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Kim
(@KimC_88) reported
@AskNationwide Oh ok so even though I’ve been a customer before I can still get the incentive? I no longer have a nationwide account
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chloe
(@chloe_voysey) reported
Locked out of my @AskNationwide online banking and they’ve made it impossible for me to get in contact🙃🙃🙃
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Alastair Brown
(@allezBrown) reported
@mintiestmel @AskNationwide @sainsburys Same issue here