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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 1 outage signal in the last 24 hours around Mitcham, including 1 direct report.
  • The most common problems reported in this area mention Website and Login.
  • The most recent signal from this area was received May 1, 9:50 PM GMT+1.
  • 50% Website (50%)
  • 50% Login (50%)

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mitcham, England

The most recent Nationwide outage reports came from the following cities: Wandsworth, and Croydon.

CityProblem TypeReport Time
Wandsworth Login 3 hours ago
Wandsworth Website 2 days ago
Croydon Transactions 1 month ago
Kensington Login 2 months ago
Kensington Withdrawals 2 months ago
Kensington Website 2 months ago

Nearby cities with recent reports

Wandsworth

2 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • adamreestaylor
    Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • JoTolond
    Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • BrownGFX
    Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • twmorgan11
    Tom Morgan (@twmorgan11) reported

    @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

  • Claire__McClean
    Claire McClean (@Claire__McClean) reported

    @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

  • Garfies
    Garfies (@Garfies) reported

    @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

  • twwooer
    Sheridan Birtwistle (@twwooer) reported

    @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

  • rdaborn
    RichieDabbs (@rdaborn) reported

    @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

  • jagerman213
    Jagerman (@jagerman213) reported

    @AskNationwide I’ve opened a new account and sent money to this account from my old bank account. But I cannot transfer the money back to my original account which is a Lloyds account. It comes up with ‘we are experiencing a technical problem’.

  • notmewhome
    me (@notmewhome) reported

    So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

  • beelinbaxter
    Beelin (@beelinbaxter) reported

    @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?

  • JohnCJNation
    John Nation (@JohnCJNation) reported

    @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

  • Powell_Property
    David Powell (@Powell_Property) reported

    @TheAA_UK @AskNationwide my car disgraced itself on the mot ramp and needed a tow to a repair garage. You refused this as the mot had expired and it was not on a driveway and not legal to drive (although it was!). But you were prepare to do it if I paid.. this is not service!