Nationwide status: access issues and outage reports

Problems in the last 24 hours in Mitcham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mitcham, England

The most recent Nationwide outage reports came from the following cities: Croydon, and Kensington.

City	Problem Type	Report Time
Croydon	Transactions	26 days ago
Kensington	Login	2 months ago
Kensington	Withdrawals	2 months ago
Kensington	Website	2 months ago
Worcester Park	Mobile App	2 months ago
Fulham	Login	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Mitcham, England

Latest outage, problems and issue reports in Mitcham and nearby locations:

• 
  Vanessa Welham (@VanessaWelham1) reported 8 minutes ago from Lambeth, England

  After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

• 
  Josephine Tolond 💙💛🌻 (@JoTolond) reported 14 minutes ago from Kensington, England

  @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

• 
  Ingrid Marsh (@IngridMarsh_) reported 16 minutes ago from Lambeth, England

  @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

• 
  It's me, John (@johnrahers) reported 34 minutes ago from Lambeth, England

  @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

• 
  Adam Rees-Taylor (@adamreestaylor) reported 40 minutes ago from Kingston upon Thames, England

  @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

• 
  It's me, John (@johnrahers) reported 47 minutes ago from Lambeth, England

  @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

• 
  Nigel Vivian (@nigelvivian) reported 47 minutes ago from Kingston upon Thames, England

  @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

• 
  Claire Petzal 🥨 (@clairelpetzal) reported 54 minutes ago from Wandsworth, England

  @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

• 
  Steve Brown (@BrownGFX) reported 54 minutes ago from Kingston upon Thames, England

  @AskNationwide We have separate login credentials but all accounts are in joint names

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Banstead, England

  @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Fowler (@BenFowler2) reported 5 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  Julie (@JulieMelvinator) reported 6 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  krupal (@krupalb) reported 10 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Jonathan Leigh (@LeighJonathan) reported 12 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  @LW89Pics (@LW89pics) reported 13 minutes ago

  Well done @AskNationwide for having a terrible online banking system that's stopping me from sorting out my finances. Whoever designs these things are sadistic.

• 
  Fedrick Leborn (@CC_Chevigny) reported 13 minutes ago

  @EdwardsSal3509 @TakeFive @AskNationwide Contact us for help

• 
  Miss Tilly And Me (@MissTillyAndMe) reported 13 minutes ago

  @AskNationwide @B_DoesThingsYT I cant access my app either. It is timing out.

• 
  Darren ッ (@NerradSelims_91) reported 14 minutes ago

  Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

• 
  lisa barnes (@tattyead66) reported 14 minutes ago

  @AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?

• 
  Chartman69 (@WhatFuckwittery) reported 18 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬