Nationwide down? Current status and problems in Mitcham, Greater London, England
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Mitcham, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Mitcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Nationwide
Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Mobile App (27%)
- Website (24%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Mitcham, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Hounslow, Hayes, Caterham, Wembley, Kensington, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 22 hours ago |
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London
|
Website | 4 days ago |
|
City of London
|
Website | 4 days ago |
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Croydon
|
Transactions | 6 days ago |
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Newham
|
Login | 7 days ago |
|
London
|
Website | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Mitcham, England
Latest outage, problems and issue reports in Mitcham and nearby locations:
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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It's me, John (@johnrahers) reported from Lambeth, England@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Joanna_Laura (@Joanna_Laura88) reported from Redhill, England@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Who Cares (@ihatetimBL) reported from Hounslow, England@AskNationwide when will the problem with incoming payments be resolved?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Paddock (@KarenPaddock8) reported@AskNationwide Thinking of doing a switch to flex plus.. I have long covid is this covered by normal travel insurance?? I’ve rang 3 times and got no answer please help
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FullSend (@FullSen70316301) reported@AskNationwide Haha and then be lied to and have to wait another month and the keep getting told it’s going to take longer you liers clearly you guys don’t want to help you Try say that so you do t look bad on social media
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D (@10xby2030) reported@AskNationwide Hi Nikita. I did and they explained that it wasnt true and i should be able to apply as a sole applicant listing my wife as a dependent without issue. However i dont want to waste 6 weeks if theres a chance it will be denied by an intermediary so im seeking closure
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WilliamwallaceX25 (@wallacewill17) reported@AskNationwide leave nationwide, they will chuck you to the curb at the first chance the get, I was a customer for 20 years, during the pandemic, they told us not to worry, then in Dec 21, they told us we had to sell our house.... do not trust nationwide... #asknationwide
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Richard van der Hoff (@richvdh) reported@AskNationwide sorry, how does it ensure I'm on the correct website? How do I know that this link is safe, but another isn't?
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George Mann 🔰 (@g_mann02) reported@AskNationwide why is there a block on my card? i need to order dinner
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Anto1 (@antant1986) reported@AskNationwide So in other words, I can't manage my own money in a manner I see fit, without going down to a branch, which is not convenient, or setting up another account with Nationwide,which I don't want to do. Not at all helpful is it?
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Dan Lynch (@DanLync37466959) reported@AskNationwide is there anyway that you can block certain transactions? Like block any payments to anything gambling related?
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Paul Marsden (@TallguyUK09) reported@AskNationwide Having trouble setting up a new payee. I'm using the card reader and as soon as I confirm the code I get a technical error on the app and website. What's going on?
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Emma Edwards (@BalancedEmma) reportedHey @AskNationwide what are your stated service standards (days) to resolve a complaint?