Is Nationwide down in Byfleet, Surrey, England?

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The latest reports from users having issues in Byfleet come from postal codes KT14.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Byfleet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Byfleet, Surrey, England 05/23/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (40%)

    Transactions (40%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Transfer (20%)

    Transfer (20%)

  4. Website (6%)

    Website (6%)

  5. Login (4%)

    Login (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Byfleet, Surrey, England

The most recent Nationwide outage reports came from the following cities: Hounslow, London, Byfleet, Twickenham, Betchworth and Southall.

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City Problem Type Report Time
United KingdomHounslow Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomByfleet Mobile App
United KingdomLondon Transfer
United KingdomTwickenham Mobile App

Community Discussion

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Nationwide Issues Reports Near Byfleet, England

Latest outage, problems and issue reports in Byfleet and nearby locations:

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • music4starters Music For Starters (@music4starters) reported

    @AskNationwide my son is the victim of robbery and being drugged. He has lost every penny. He has no money for his rent. You have a duty to help him. Sort it out.

  • jacktrafalgar1 Jack Trafalgar (@jacktrafalgar1) reported

    @CromwellStuff @AskNationwide @JustinTrudeau Withdraw all we can while we can. Bring the ******* down. I don't believe there's anything to lose.

  • AstridMc15 MissDemeanour (@AstridMc15) reported

    @th0m45c4rl1n9 @AskNationwide @LloydsBank I am so sorry to hear you had this awful experience. Quite apart from the financial aspect, which in itself is very stressful, it’s the psychological part of what happened too. Thanks so much for taking the time & bravely sharing

  • Jaggo18 Iain (@Jaggo18) reported

    @AskNationwide So yet another call back not returned. This is really poor customer service, particularly as I'm trying (and evidently failing) to become a new member of NBS. How do I raise a complaint. Or does that involve yrmet another phone call that won't be actioned or returned?

  • SDennis82 SarahDennis82 (@SDennis82) reported

    Hi @AskNationwide. Have received an email with a third delay in response to a complaint made beginning of September. This will take it to two months wait already. Pretty poor customer service 🙁

  • sophz1985 Sophie Teff (@sophz1985) reported

    @AskNationwide I ordered new cards in my married name, but they have all arrived in my maiden name! How can I fix this? I had waited over 30mins on the phone to order these!

  • Abcmsaj Alex Dixon (@Abcmsaj) reported

    @AskNationwide Hi, I'm trying to register for Online Banking - cant remember my passcode. Tried re-registering and it errors after I input my details. Also don't have any emails or documents with my mortgage account number on - are you able to provide that to me?

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    @sciolisthjf @MartinSLewis Several institutions try to make PoA operation as hard as possible even with a single attorney. @AskNationwide made it impossible, so in the end we closed the account - which itself took months of hoop-jumping. (The care home did wait for their fees rather than evicting.)

  • jungliztik Jungliztik (@jungliztik) reported

    @AskNationwide are there issues with services? Can't login on the app, phoned the number as shown but then informed that the service wasn't working. Service status page shows all as OK. Which is correct?

  • music4starters Music For Starters (@music4starters) reported

    @Moneybox my son was drugged and bank cards swapped. Then tricked into trying to draw cash and PIN numbers stolen. @AskNationwide are refusing to refund him. It’s a very long story but nationwide have let him down as they are not doing what they should. Please can someone help?