Is Nationwide down in Byfleet, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Byfleet, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Transactions (26%)
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Mobile App (26%)
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Transfer (23%)
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Website (12%)
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Login (11%)
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Withdrawals (2%)
Live Outage Map Near Byfleet, Surrey, England
The most recent Nationwide outage reports came from the following cities: London, Hounslow and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| London |
Transfer | |
| Hounslow |
Mobile App | |
| Richmond |
Transfer | |
| London |
Website | |
| London |
Transactions |
Community Discussion
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Nationwide Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Martyn Herriott
(@MartynBracknell) reported
from
Bracknell, England
@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Suzy Muirhead
(@SuzyMuirhead) reported
@AskNationwide I would love to do this, however, twice I have tried this, over an hour in total wasted and no further forward. The second time I even got cut off the second time. Worst customer service I have ever had from Nationwide.
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Debbi Williams
(@debbiorchid) reported
@AskNationwide #homeinsurance Just been advised by your home emergency claims team that following a 3am emergency call out yesterday, that you won’t replace parts in my main toilet cistern as I have another working toilet! Surely this is a joke???
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide On hold endlessly. We eventually spoke to somebody yesterday but no resolution and a promise to get back to us. We have to be out of our accommodation, we have no vehicle or hire car, no way of getting to one,no news of where our vehicle is,no way of getting home,no help, (cont)
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🌸Rebecca🌸
(@_LimbalRings) reported
@AskNationwide He rang yesterday and the woman couldn't help him because he didn't know when he opened his account because it was forever ago. He was told to ring back and get someone else who would ask different questions the next time. It's pretty poor. He rang back and they said a week!
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
@AskNationwide Thanks, but I’ve already done that- you lock me out my account for failing security and then refuse access to the information you hold on me so I can check why I failed security questions - awful way to do business - it’s made me realise I stayed loyal for 20 years for nothing!
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Ann
(@missastraw) reported
@AskNationwide how do I order a new card if mine isn't working properly?
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🌸Rebecca🌸
(@_LimbalRings) reported
@AskNationwide Let us hope so because if my bank pays someone now in the next few working days and I go over my overdraft then you will be responsible for paying my additional bank charges. Not myself.
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide This has taken us to the same phone line. We need help to get home to the uk. Please advise. We need to speak to somebody in the UK who can help and who answers the phone.
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
So that’s the @AskNationwide flex plus and credit card accounts closing - their bad customer service made me realise there are better accounts - @VirginMoney account not only gives you a better insurance cover (travel/phone/tablets/AirPods etc) - but they also pay interest 👋
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Karen 💙
(@KzpKaren) reported
@AskNationwide why do I have to resort to Twitter to try to get a response and mortgage solution from you? Absolutely awful service from your customer resolution dept.