NatWest status: access issues and outage reports

Problems in the last 24 hours in Chigwell, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chigwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Chigwell, England

Latest outage, problems and issue reports in Chigwell and nearby locations:

• 
  Ila (@crazyzombienerd) reported 4 minutes ago from Broxbourne District, England

  Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

• 
  ME88 (@ME8803076435) reported 4 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  mohammed uddin (@RhynoMu) reported 13 minutes ago from East Ham, England

  @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

• 
  ME88 (@ME8803076435) reported 14 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Ila (@crazyzombienerd) reported 16 minutes ago from Broxbourne District, England

  Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

• 
  Sharon Stephenson (@shazzstevo) reported 35 minutes ago from Enfield Lock, England

  @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

• 
  luke Charles (@luke44282906) reported 36 minutes ago from Romford, England

  @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

• 
  Chris Tindall (@chewytheleftie) reported 38 minutes ago from Walthamstow, England

  @aaronjdoots @NatWest_Help That is ridiculous. I stopped banking with NatWest years ago, awful attempt at a bank.

• 
  Mercedes TL 🥝 (@___lynniie) reported 49 minutes ago from Poplar, England

  Natwest customer service & British Airways customer service 😔 Same Whats App Group

• 
  Michael Stockwell (@mikestockwell) reported 56 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  ME88 (@ME8803076435) reported 58 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Steven (@freddiecamp) reported 59 minutes ago from Epping, England

  Been Crypto trading. RBS debit card- 1st transaction went through, next blocked. Call from NatWest fraud team- account frozen. Passed all security questions, but instructed to go to a branch to show some ID. Also had lecture on cons of trading. WTF it’s my money! @NatWest_Help 🤬

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VirtualAstro (@VirtualAstro) reported 6 minutes ago

  I used to recommend NatWest but unfortunately, they have provided a really really poor service recently. I used to recommend them a lot, after being a loyal customer. Maybe not so much now. Time to join another bank possibly... @NatWestBusiness @NatWestGroup @NatWest_Help

• 
  mitchelle holland (@mitchlog) reported 7 minutes ago

  @Resist_CBDC Natwest bank tell you to download carbon tracker on their app said would help reduce my bills 😵‍💫😵‍💫

• 
  Di Beirne (@ScattyCat) reported 7 minutes ago

  @NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.

• 
  Apurv Nagpal (@apurvnagpal) reported 8 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  TJ (@FreeSpiritTJ) reported 8 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  Martin Longley (@devymaster) reported 10 minutes ago

  @Woodywudpeck Maybe pinch a few NatWest for longer term as looks like they’re down 10%, or maybe will wait to see if they fall a bit more the next few trading days. #indecisive

• 
  Chaipeelo (@YFSat7pm) reported 11 minutes ago

  @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

• 
  Chris (@ChrisXrp2) reported 12 minutes ago

  @CleansedTweets Natwest have never given me problems

• 
  Mick Holds the Line (@Mickandhismusic) reported 13 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  Deborah 🇺🇦 (@deborah_hilliam) reported 13 minutes ago

  @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.