NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 11/21/2025 11:15

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (33%)

    Buffering (33%)

  3. Sign in (16%)

    Sign in (16%)

  4. Playback Issues (12%)

    Playback Issues (12%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: Greenford, London, Hammersmith, Hounslow, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreenford Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomHammersmith Sign in
United KingdomHammersmith Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • JimNewcomb7 Jim Newcomb (@JimNewcomb7) reported

    @nowtvhelp ‘Developed’. Please. A ‘delete’ option doesn’t need to be ‘developed’ - it’s a standard opinion in so many algorithms. It’s a choice by NowTV. Can you therefore explain why you chose not to include it as part of the system. And please remember that I’m not alone on this issue!

  • Gregory28601095 Gregory (@Gregory28601095) reported

    @NOWTV Help! I can't see True Detective Series 1 on your service! I swear it was there the last time I checked.....

  • CrawleyGas Andrew Tyler (@CrawleyGas) reported

    @NOWTV unable to get the help I needed online chat, you charged us £104 for sky sports, we do watch sports, we don't even use now tv. I feel like you have conned us, possibly my 6 year old signed up for a free trial, and when it wasn't cancelled you pulled our pants down. Help

  • pnuttuk Pnuttuk (@pnuttuk) reported

    @AmazonHelp I'm using a amazon fire stick bought from amazon. So I hope that ticks all the boxes for being supported? Don't blame my network connection because @NOWTV works perfectly (eventually) and our laptop and mobiles work without issues.

  • stuartberry1 Stuart 😷🤧 🚶🏽🥾 (@stuartberry1) reported

    @MarkWallaceGlos @NOWTV Yep anything that lets you send mobile phone content to tv screen. I haven’t done a comparison. I’m wondering if these things would help some people get more or of the online stuff that’s available

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @ianto63 Ian, thanks for getting back to me and the delay in response. Ian can I ask is it only with nowtv on your TV that is causing this error messages? if this is the case can you please tell me what device on your TV you are using. Thanks

  • JohnRoberts1993 John Roberts (@JohnRoberts1993) reported

    @nowtvhelp having issues with devices on my NowTV account. It is using a new IP address on my device each time I use it so counts as an extra device

  • Plumbobbit Fred (@Plumbobbit) reported

    @NOWTV I just joined @NOWTV for WiFi and it is WiFi where they look at the sites you search for and if they don't like what you are accessing it comes up "this site doesn't work" But it does work, the message is a lie and you are spying on me

  • horny1987 James Horn (@horny1987) reported

    @NOWTV trying to joing/rejoin your service but having numerous technical issues. Account not working from one registered years ago. Online chat agent useless and says my email account doesn't exist. Please fix it or lose me as a customer.

  • NjNjayne Naomi Jayne (@NjNjayne) reported

    @NOWTV having major broadband issues please tell me how I can speak to someone live chat is constantly saying no agent available :-(