Is NOW TV down in Staines, Surrey, England?
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Staines, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (37%)
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Buffering (30%)
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Sign in (21%)
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Playback Issues (10%)
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Video Quality (1%)
Live Outage Map Near Staines, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Wembley, Southall, Greenford, Hammersmith, Hounslow and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
| London |
Crashing | |
| Wembley |
Crashing | |
| Southall |
Sign in | |
| London |
Buffering | |
| Southall |
Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NOW TV Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Hamish Mackintosh
(@McBuddah) reported
@NOWHelpTeam Is this a route to get some help from NowTV as I've spent WAY too long waiting on a Chatbot that never loads!
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sam 💬
(@sayswhatnow) reported
@scottygb The NowTV app really is awful
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Elisa Ferri
(@_ellis_95) reported
@NOWHelpTeam @NOWTV Why is the #broadband never working? Been down this afternoon for 30 min and now again. Can you please help? #nowtvbroadband
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Right typer
(@TyperRight) reported
@NOWTV please help. Stick won't load home screen
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Matt
(@matt_saunders_) reported
from
Marazion, England
@Kjvincent1979 I use DirectSave which is the cheapest I could find - with an inclusive landline package it costs me about £30 a month. Brilliant customer service, only issue was when a router died. New one arrived 2 days later. 45-50 mb downloads.Also a NowTV stick so I can access sky channels.
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turned to fire
(@turnedtofire) reported
Tried posting on their forum, but it's just users helping other users, and the same thing happened there - despite me being very clear that @NOWTV themselves had taken a payment I didn't authorise, people just told me to use options that do not help my situation.
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Jason Smedley
(@thejason40) reported
It doesn't help that the versions @UKTV has on NowTV cuts the entire opening scene with the pipes making noise, and Krytens fantasy about Lister and Kochanski having GELFs over, but keeps the jokes that reference these scenes, now making absolutely no sense.
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Cathrine Robinson
(@Cathrin56707799) reported
@NOWTV can you please help with my account as my membership is suddenly not working? Thanks
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nickosborn
(@nickosborn) reported
@NOWHelpTeam I’m massively being mucked around! I have been billed £35 for Sky Cinema since ordering it on November 28th for an agreed ‘2 months for the price of 1’ deal. I tried calling Sky TV, but they told me to call NowTV. NowTV then told me to use chat which doesn’t work WTF
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Stealthygamer
(@Stealthygamer5) reported
@NOW NowTV/Sky should be investigated for their misleading adverts, terrible customer service and their absolute atrocious "robbing" of money from customers