NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 11/17/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (18%)

    Sign in (18%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Hounslow, Slough, Wembley and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomHammersmith Sign in
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • SophAlder24 Sophie-Elizabeth 𓆏 (@SophAlder24) reported

    @nowtvhelp Are servers down? The past couple of days our NowTv stick hasn’t been working in the telly. It does this quite often

  • The_VerityStone Verity Stone (@The_VerityStone) reported

    @NOWTV @nowtvhelp How do I cancel my free trial? I've gone onto my passes but there's no option to cancel next to my entertainment pass, only 'buy now' - can you help? Thanks!

  • KatieFrankland Katie Frankland (@KatieFrankland) reported

    @NOWTV @NOWTVSport @nowtvhelp once again terrible service. I’ve purchased a sports pass but I’m unable to use it on any of my devices? Can you please contact me ASAP

  • TechNoir80s TechNoir (@TechNoir80s) reported

    @NOWTV Toss up between this and WW84 for worst dc movie ever. Worse than batman and robbin.

  • laurenkatherinn Lauren (@laurenkatherinn) reported

    @NOWTV Ive just checked and yes there was a pass on there called ‘Boost’ which I have never added. I used a free trial and when I cancelled,it offered me the same for £5month so I kept it. Iv never been in since and added anything. I’ve tried to cancel this boost just now & says error

  • paulorme Paul Orme-Smith (@paulorme) reported

    @NOWTV I’m on a week’s free trial. You’ve emailed me two zero-valued receipts but debited my bank account £1 for each. Looks like you have a system problem or maybe think £1 is close enough? @ofcom you should take a look at this possible skimming scam.

  • TatesMitchell 𝕋𝕖𝕣𝕚 ♡ (@TatesMitchell) reported

    @All4 need to make a quicker way to. Sign in on nowtv sticks etc ain’t nobody got time to manually type their email etc

  • EdFromEdmonton9 Ed From Edmonton (@EdFromEdmonton9) reported

    @NOWTV @nowtvhelp I’m missing the game help me my sports pass isn’t working 😰😰😰

  • MilaMendes MilsM #Rejoiner (@MilaMendes) reported

    @simon4124 @TheCarpetFibre @NOWTV I am sure see was aware. She apperantly was warned by British friends about the UK media. But she still most likely didn't expect it to be as terrible as it has been. The silly articles claiming how she is "Straight Out of Compton," her hand was "always" on her pregnant stomach.

  • marie_odonoghue YorkiePudMaz 🍻🍺 (@marie_odonoghue) reported

    @NOWTV I’m trying to take up a voucher offer. The system says it embarrassing and it won’t work and now it’s cancelled by pass altogether instead of giving me the offer price.