NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 02/03/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • UncleMcMatty Matt Smith 🧐 (@UncleMcMatty) reported

    @NOWTV No joy. It seems to think I'm in Ireland as it won't take my UK postcode. I think the problem is at your end, not mine. Can you supply a phone number, please?

  • KitchersideAH Alfie (@KitchersideAH) reported

    @NOWTV @MtthwChdwck Same problem for me! Cannot get online on any device...

  • Sintekne12 Sintekne (@Sintekne12) reported

    @nowtvhelp Hi there! Usually enjoy my Nowtv via Windows laptop connected to my Samsung 8k telly via HDMI cable. Recently tried Inakustik 4k HDMI splitter to watch on two tv (living and bedroom). Suddenly picture started to blink on one of the two tvs. Any suggestions how to fix?

  • alexrobinbaker Alexander R Baker (@alexrobinbaker) reported

    @NOWTV Hi. I have a Now TV pass which allows me to watch sport on my smartphone yet the app says I still need a pass. Please help. I’ve logged in and out several times yet still no luck

  • allyrharris Ally Harris (@allyrharris) reported

    Is the @NOWTV website not working for anyone else? All I want is to at least watch some of F1 testing this weekend

  • UncleMcMatty Matt Smith 🧐 (@UncleMcMatty) reported

    Hello @NOWTV Is your website having problems? I cannot check my recent bill and it says I have no payment card registered.

  • KitSinclairO Kit Sinclair (@KitSinclairO) reported

    @NOWTV It’s ok on my phone, haven’t tried my laptop but have tried two different versions of the apps via the TV (through the TV and also through a set top)- neither work properly. Crashes multiple times in one episode

  • Born2beSlicker Mark Lawson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 Wear a Mask (@Born2beSlicker) reported

    Maybe there will be a day when @NOWTV’s video quality isn’t complete garbage. Today is not that day.

  • MissCarrieW WASH YOUR HANDS 💧 (@MissCarrieW) reported

    @NOWTV @NOWTVSport, I have a sports pass. It is showing on my account and I have a receipt. But every time I try to watch #F1Testing on my phone it says that I need to buy a pass. This is a reoccurring problem for me and really ruins my experience with Now TV.

  • natty2211 natwhite (@natty2211) reported

    @nowtv can't sign in can't talk to anyone go through the links and there useless just keeps saying unable to connect try again later it been like it for 3 days