NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 02/02/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • sayswhatnow sam 💬 (@sayswhatnow) reported

    @scottygb The NowTV app really is awful

  • chichismumma belle 🐈‍⬛ (@chichismumma) reported

    @hayu the new real housewives of Miami isn’t showing on hayu on nowtv for me. Any way you can help ?

  • SriRamVeee sriram (@SriRamVeee) reported

    @NOWTV it's a pain calling nowtv for internet issues, horrible. I'd been on call, wait time to talk to someone was around 30 mins and the person disconnected the call literally, someone has to check this. It is really frustrating #NOWTV #horrribleNOWTV #poorcustomerservice

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @everystepfit Thanks for getting back to me Nancy. Unfortunately I can only advice on issues with NowTV and wouldn't be familiar with the roku channel store. Maybe the have a different store for applications? -GH

  • LJFCHobo Ronster (@LJFCHobo) reported

    @NOWTV over the last few days, the service has been poor. The streaming quality keeps dropping in and out for cinema. No issues with other streaming products. Are there any issues? All my devices and ADSL are functioning and working as expected, even for this time of year.

  • McBuddah Hamish Mackintosh (@McBuddah) reported

    @NOWHelpTeam Is this a route to get some help from NowTV as I've spent WAY too long waiting on a Chatbot that never loads!

  • cordingleyj Jason Cordingley (@cordingleyj) reported

    @NOW My broadband has gone from ok to the worst signal I’ve had in over a decade! Keeps cutting out, streaming keeps failing (including watching football on NowTV), games keep timing out, for about three days now. Anyone fixing this….?

  • Stealthygamer5 Stealthygamer (@Stealthygamer5) reported

    @NOW NowTV/Sky should be investigated for their misleading adverts, terrible customer service and their absolute atrocious "robbing" of money from customers

  • _ellis_95 Elisa Ferri (@_ellis_95) reported

    @NOWHelpTeam @NOWTV Why is the #broadband never working? Been down this afternoon for 30 min and now again. Can you please help? #nowtvbroadband

  • Cathrin56707799 Cathrine Robinson (@Cathrin56707799) reported

    @NOWTV can you please help with my account as my membership is suddenly not working? Thanks