NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Mandy Andrews (@mandy_andrews3) reported 4 minutes ago from Hounslow, England

  @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

• 
  Jon Platt (@jonplatt89) reported 11 minutes ago from Hillingdon, England

  Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

• 
  Joseph Noble (@josephnoble70) reported 25 minutes ago from West Molesey, England

  @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

• 
  Ugur Akdemir ↻ (@urakdemir) reported 31 minutes ago from Richmond, England

  @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

• 
  Matt (@MattX1971) reported 33 minutes ago from Hillingdon, England

  @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

• 
  Luis Costa (@CostaLuis5) reported 34 minutes ago from Farnham Royal, England

  @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

• 
  Luis Costa (@CostaLuis5) reported 34 minutes ago from Farnham Royal, England

  @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

• 
  Luis Costa (@CostaLuis5) reported 41 minutes ago from Farnham Royal, England

  @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

• 
  Theo M-T🏎🏁✝️ (@BowenKnight_24) reported 45 minutes ago from Spelthorne District, England

  NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lordy (@SarahVaci) reported 8 minutes ago

  Watching “All Her Fault” on NowTV (a kid goes missing, it’s implied that the mum is at fault) and watchable as it is the ‘women get blamed for being incompetent in so many ways when they are just trying to juggle work and life and no men ever get criticised’ feels a little contrived and does not add to the story. Anyone else watched this (no spoilers please!)

• 
  ells ☾ 🫧 (@ellswashere__) reported 9 minutes ago

  right does anyone have that one video of jono ranting about nowtv in his living room???? i can type out what he says word for word if that would help im just convinced that ive hallucinated this video BECAUSE IT ISNT ANYWHERE. and i must prove its existence

• 
  David Aspinall (@David_Aspinall) reported 9 minutes ago

  @CliveRoper @NOWTV it has stopped working on 2 LG tvs and an amazon firestick for me, but working fine on my phone. Funnily enough the tv/stick apps had all been logged out (and updated maybe?) and I needed to log in first, then the error.

• 
  Liesl_ (@_lliesl_) reported 10 minutes ago

  Then to have your help centre suggest I was doing something wrong and these deals were no longer available THEY ARE ACTIVE RIGHT NOW when I log in Don't lie to your customers. NowTV lied to me too and they will never get another penny. Neither will you.

• 
  Zeynep (@jeijeinin) reported 12 minutes ago

  All my hope has vanished as well, I fear nth will fix the situation, they ruined everything... classic Nowtv @ercanugur @halefdizi #HalefKöklerinÇağrısı

• 
  Amy Ingram (@Amy_ingramm) reported 14 minutes ago

  @NOWHelpTeam @SkySportsPL @SkySports please sort out the quality on Sky Sports on NowTV. Loosing the camera/ audio and we are paying for this service every month. Its ****

• 
  Owen (@bristolianeagle) reported 14 minutes ago

  The @HBO Max user interface on the @NOWTV app might be the worst UI I’ve ever seen.

• 
  Ash Holland (@AshleyH05644832) reported 16 minutes ago

  @NOWTV why does everything I watch on your app now include audio description with no option to turn it off? Obviously there’s benefits for people who need it but paying subscriptions when you can’t choose whether you want it or not is a bit of a joke! Help please!

• 
  Faulty | Sim Racing (@FaultyCerebro) reported 24 minutes ago

  I caved and got the Sports package on NowTV. I cannot be arsed with the stream issues I had last year 🥲

• 
  Nobby P (@Nobbyspyles) reported 25 minutes ago

  Now TV down on all platforms. I'm paying for a service that doesn't work. And they removed World War 2 with Tom Hanks, one of the few things worth watching! And ZERO customer service @NOW @NOWHelpTeam #nowtv