NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 01/12/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Slough, Wembley, Southall and Greenford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • gilbertadam Gilly (@gilbertadam) reported

    @NOWTV hello, trying to watch sky sports but getting a "sorry there was an error in the player" message, all other channels working fine? Pass is all up to date payment wise

  • djm_eightyone ✌🏻️ (@djm_eightyone) reported

    @NOWTV By all means! What can you do about the remotes? I put fresh batteries in, they last a couple of days, then stop working. I have tried several brands of batteries and it’s on two different remotes. They are obviously sub-standard. Can you issue replacements?

  • AaronAllSalts DJ AAROW (@AaronAllSalts) reported

    @NOWTV @nowtvhelp Now TV has now crashed on me 10 ******* TIMES! I’m trying to watch The Big Lebowski!!! I don’t pay £9.99 a month for a service to crash all time time, sort it out!

  • Ladyflash143 C o r i n n e (@Ladyflash143) reported

    @NOWTV please can you help. I didn't want the sports pass another month. I cancelled it but I can't get a refund! Help please.

  • JoshSwale Joshua Swale (@JoshSwale) reported

    @NOWTV Safari and google chrome on MacBook Pro, getting the same error across both browsers

  • FirefoxLord Lord_FireFox (@FirefoxLord) reported

    @nowtvhelp Must just be my expectations. Wait actually it can’t be.... because Netflix, PrimeVideo, Disney+ and funny enough Apple TV+ apps all work really well. Must be NOWTV as always trailing behind.... (Another free trail Shipper in Home Bargins) 🙄

  • JoshSwale Joshua Swale (@JoshSwale) reported

    @NOWTV is your website sign in down? 2 days I’ve been trying to log in yet it won’t even allow me to put my username/password in, just keeps saying “unable to connect to sign in”

  • reeksie Enrica Wong (@reeksie) reported

    @nowtvhelp There is but there is no power point near that socket so it’s not possible to connect to the router. I have nowtv for almost 4 years now and had internet this morning so I find it strange that this is now a problem.

  • DenniseMitchel2 Dennise Mitchell (@DenniseMitchel2) reported

    @NOWTV We've been calling them nearly every day - they keep saying they have no information on what's wrong or how long it will take to fix. They simply pass the buck & blame Openreach. It's ridiculous, I've got 3 kids who are missing out on vital education !

  • LisaAWilliamsx Lisa A Williams (@LisaAWilliamsx) reported

    @NOWTV I’ve been trying to sign up to a new account for days! I keep getting an error message keeps saying ‘unable to load sign in’ and won’t allow me to sign up? Please advise! #NowTV