NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 12/23/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (20%)

    Sign in (20%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: Slough, London, Wembley, Southall, Greenford, Hammersmith and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomWembley Crashing
United KingdomSouthall Sign in
United KingdomLondon Buffering

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • PrincePhil_M Phillip (@PrincePhil_M) reported

    @stevie2612 @NOWTV @virginmedia No I’m on a 108Mbps from virgin myself so no problem with my ISP just stating the fact the industry standard for 1080p is 5 Mbps not the 12 you need for Now TV but even at my 108Mbps it can be a poor stream on 720p on Now TV yet no problems streaming 4K on other services

  • fleurnoir75 Fleur Noir (@fleurnoir75) reported

    @NOWTV Can you fix your broadband speeds and stability issues. Struggling to upload file sizes of 10MB.

  • davewackerneal wackster🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽ (@davewackerneal) reported

    @NOWTV I've done that for 2 hrs Monday an now 30 mins today it times out your end everytime. This is becoming a joke. Please can you help I need a new stick as it is only a few months old

  • SineadMclaughl6 Sinead Mclaughlin (@SineadMclaughl6) reported

    @4Viewers Hi All4 - we keep getting an error message when trying to login to the app on the TV. Your message says “Well, this is Embarrassing... please try again in a few minutes”. We are accessing through a NowTV stick, if that helps.

  • bluerobin32 Robin (@bluerobin32) reported

    @NOWTV Hello there I’ve got a problem with a payment, could you help me please?

  • LividSloth77 Jack (@LividSloth77) reported

    @NOWTV I’ll give it a go after work and see if it sorts it 👍🏼

  • MadgeCiccone Joanbgood (@MadgeCiccone) reported

    @CarysAnnT @NOWTV Just because she cried it doesn’t mean she’s incapable of looking after herself. She can’t fart without permission from her dad/conservatorship which is glorified power of attorney. She’s fit enough to work for them though.

  • lynnesy01 LynnesyPatterson (@lynnesy01) reported

    Hey @NOWTV, your app doesn’t work on my iPad Pro or iPhone 12 Pro Max. Keeps kicking me off the app. I’ve tried removing and reinstalling the apps but keep getting the same. Will you be updating the app? No use paying for all my passes if I can’t even watch them!

  • iamChawlaR Rohit Chawla (@iamChawlaR) reported

    @NOWTV It’s all working fine now, came back up around 1am. Do you know what caused the outage ?

  • davewackerneal wackster🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽ (@davewackerneal) reported

    @NOWTV hi now tv control won't pair done all the chat stuff an been sent a new control... Still not working any help please..