NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 12/29/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (22%)

    Sign in (22%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Slough, Wembley, Southall, Greenford and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHammersmith Sign in
United KingdomSlough Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomWembley Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jpatto42 JP (@jpatto42) reported

    @NOWTV you have taken money and i cancelled my account, you try to cut costs by making customers problem solve and then hope they give up, im sure this metric is encouraged as the silo that the profits sit in from this behaviour is no doubt lucritive. Provide a number?

  • MrAdamR Mr Adam R (@MrAdamR) reported

    Which streaming service has the worst user interface and why is it NOWTV?

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • AdamKennethP1 AdamKennethP (@AdamKennethP1) reported

    Nightly rant about #NOWTV internet. It has to be level worst with Virgin (who I switched from) I've got boosted internet as I have to sometimes do work stuff from home and my partner is freelance and does all admin from home. @nowtv will be leaving at end of contract

  • colinwmd Colin W (@colinwmd) reported

    We need a new TV series to slowly binge... I'm sure I had a mental note of some to give a look but have forgotten them. Can't be a Sky series though as I don't have the enthusiasm to sort out our NowTV problems.

  • beautifreax Pale in Comparison (@beautifreax) reported

    @NOWTV Hey, trying to get a membership going but when I changed my payment method (and I can see a £1 charge went through) it keeps telling me there is a processing error. Can you help?

  • moonzafi Alice (@moonzafi) reported

    My stepdad is trying to fix my nowtv thing and my cat is just staring at him 😭

  • forlackofabette qwerty (@forlackofabette) reported

    @BritBox_UK I just signed up with BritBox. I don't understand how I am supposed to watch it on on my TV when there is no app for Xbox, PS4 or the NowTV box. No other streaming service has this problem and I shouldn't have to buy new hardware specifically for this sub. Wil probs cancel my sub

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Recording Fringe Series on @NOWtv, on @bt_uk PVR box @SyfyUK All recent episodes record between 46band 57 minutes (partially recorded), so cannot watch any of them. Could any of you fix this>

  • freecaptain Steve Peacock (@freecaptain) reported

    @NOWHelpTeam Tried on Ep 6 last night, my remote has a subtitle button but it doesn’t seem to work on nowtv programmes. Is there another way? I can get them on Netflix