NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 03/13/2026 17:45

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Buffering (31%)

    Buffering (31%)

  2. Crashing (30%)

    Crashing (30%)

  3. Sign in (27%)

    Sign in (27%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Slough, Hammersmith, Hayes, Farnborough, Wembley and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomSlough Sign in
United KingdomLondon Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Pertanga 🐈‍⬛Pertanga🐈 (@Pertanga) reported

    Anyone having issues with nowtv in the north west of England? Just went down at around midnight, guessing some sort of maintenance.

  • ellajulia ella martin (@ellajulia) reported

    @NOWTV I’m having broadband issues and cannot seem to get help on your website. There’s no agents to help me.

  • ARockWorld Ama Rock (@ARockWorld) reported

    @nowtvhelp The error is on our TV. We have the stick. We can access NowTv on our phone and iPad but not the tv. We can watch apps such as Netflix and YouTube but all the built ins such as skymovies or when you try and go to the account it says error

  • RomerosSoldier Chris White (@RomerosSoldier) reported

    @RichieDriss Wow, i have none of that problem with NowTV. Are you running through a smart TV or console? It’s good through my Xbox and laptop

  • RhondaFerry HelpMeRhonda (@RhondaFerry) reported

    @bt_uk I recently signed up for NowTV at your recommendation. Not only is it pretty rubbish for the extra money, so many programmes I usually record with no problems are now getting “failed to record” - any ideas? Thanks.

  • ianto63 Ian A (@ianto63) reported

    @VodafoneUK why can’t I connect nowtv to my Vodafone network. Comes up with a MAC error

  • The_VerityStone Verity Stone (@The_VerityStone) reported

    @NOWTV @nowtvhelp How do I cancel my free trial? I've gone onto my passes but there's no option to cancel next to my entertainment pass, only 'buy now' - can you help? Thanks!

  • TatesMitchell 𝕋𝕖𝕣𝕚 ♡ (@TatesMitchell) reported

    @All4 need to make a quicker way to. Sign in on nowtv sticks etc ain’t nobody got time to manually type their email etc

  • Davidmhornsby David Hornsby (@Davidmhornsby) reported

    @nowtvhelp @NOWTV According to your online check there is no faults on the line, but yet I still am getting less than half of your ‘guaranteed’ speed that, before the work, I was reliably getting. I have also contacted you with all details via DM. I wait for a response.

  • rob_muzza Rob (@rob_muzza) reported

    @nowtvhelp I tried to sign up to NOWTV broadband at the weekend, but upon paying you only took £60 not £65, meaning the account was never created. I still have no broadband and am now £60 out of pocket! Please help!