NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 02/17/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (34%)

    Crashing (34%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (27%)

    Sign in (27%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Farnborough, Wembley, Hammersmith and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomFarnborough Crashing
United KingdomLondon Crashing
United KingdomWembley Playback Issues
United KingdomLondon Sign in

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • bobbyblue5 Rob (@bobbyblue5) reported

    @NOWHelpTeam is there an issue with NowTV currently? When you switch it on, it comes up with the normal screen of programmes but when you choose one, it just times out?? Thanks

  • AdamWhittles 𝔸𝕕𝕒𝕞 𝕎𝕙𝕚𝕥𝕥𝕝𝕖𝕤 (@AdamWhittles) reported

    @thetafferboy @carlhendy Really? I personally have no issues with it. I don't often spend a lot of time in the TV OS though. I mostly just switch between the PS5 and various streaming apps (Netflix, Amazon Prime, NowTV etc.)

  • mttmcgrth matt (@mttmcgrth) reported

    @eliseybell I don’t have a tv site to recommend but rinsing the free month trial of nowtv is definitely worth it to stream it in crisp quality without the hassle (and then cancelling after 30 days)

  • unrulyupstart unrulyupstart (@unrulyupstart) reported

    @sucksfacebook @CFCJourno @btsport I’m finding that apps are stopping working one by one on my Samsung TV and Samsung are incapable of fixing it. I’ve tried. I’ve had a Samsung “engineer” remotely access my TV and they blamed the apps. List of apps that won’t work are BT Sport, NowTV, Channel 4 and Prime!

  • noxuisms di fleming ۵ (@noxuisms) reported

    @CharsLoDSpam if you have a smart tv then it’s on the apps on there !! we had this problem but our tv had a bunch of apps / netflix etc already on it so we managed to get it through that ! Or you can subscribe to britbox via Amazon & Amazon is on nowtv, so can watch it that way! :)

  • ScottyPetterson Scott Peterson (@ScottyPetterson) reported

    @NOWTV took a whole day off work yesterday, engineer didn't even show up? Not even a phone call.

  • SvtHoff Saskia (@SvtHoff) reported

    @NOWTV Uhm, my broadband just died mid-video call, technical line checks don't provide any issues, and your phone lines are "undergoing essential maintenance". Help...?

  • ZacMoss_ Zac ☺ (@ZacMoss_) reported

    @SkyHelpTeam Yes, but like I said earlier, the speed has significantly decreased since confirming my switch. It used to comfortably run with my partners laptop, my PC, 2 phones and 2 xboxs all at once. Now it's struggling with no reported issues with 2 phones and a nowtv stick, nothing else?

  • rjwalkerskipton richard walker (@rjwalkerskipton) reported

    @NOWHelpTeam why the hell does my nowtv account think i live in ireland when im in uk ? I cant buy a sports extra pass because it thinks im irish. Nowtv is so stressfull. I pay now tv month pass but that doesnt show in my account, yet you take my money every month . Help ?

  • TunstallGemma Gemma Tunstall (@TunstallGemma) reported

    Absolutely outraged at being charged not once but twice after cancelling my contract 😡 There is no one to help on the online chat and the phone line is unavailable. Unacceptable. @NOWTV