NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 03/10/2026 10:10

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (31%)

    Crashing (31%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (27%)

    Sign in (27%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Slough, Hammersmith, Hayes, Farnborough, Wembley and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomSlough Sign in
United KingdomLondon Buffering
United KingdomLondon Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Dean_Joseph93 Dean Joseph (@Dean_Joseph93) reported

    NOWTV is only 1080p and hbo max has #snydercut in far better quality.. Why are we gettin the short end of the straw cos NOWTV can't be asked to set up some better streaming quality..

  • MissCarrieW WASH YOUR HANDS 💧 (@MissCarrieW) reported

    @NOWTV @NOWTVSport, I have a sports pass. It is showing on my account and I have a receipt. But every time I try to watch #F1Testing on my phone it says that I need to buy a pass. This is a reoccurring problem for me and really ruins my experience with Now TV.

  • MissCarrieW WASH YOUR HANDS 💧 (@MissCarrieW) reported

    Ah, it has started to work on my mobile, but only once I had got my @NOWTV app to open on the TV and start playing it on that first. Shame that required me to reset the smart stick so I have missed the first 38 mins of #F1Testing

  • DLKeatis DLKeatis (@DLKeatis) reported

    @Danburden1138 Extremely! I've booked Friday off work. Just need to get NowTV set up by hook or by crook. Shame it's not on a 4K platform but I can always wait for the disc. Even my partner is excited. She doesn't like MoS or BvS but she quite liked the theatrical cut of JL so🤞

  • Marina_firthb Marina (@Marina_firthb) reported

    @NOWTV Hey- it’s not letting me sign in across all devices, Samsung TV, safari browser, now tv app. The lot. 🥴

  • UncleMcMatty Matt Smith 🧐 (@UncleMcMatty) reported

    @NOWTV No joy. It seems to think I'm in Ireland as it won't take my UK postcode. I think the problem is at your end, not mine. Can you supply a phone number, please?

  • rephiiDE Justin Pohl (@rephiiDE) reported

    @HollieB @NOWTV Ireland has the same Problem. It is so frustrating that NOWTV charge you so much. I also want to watch Bundesliga in Ireland and they only show 1 or 2 games per week but I have no other option...

  • savingmovingmum Hannah Marie (@savingmovingmum) reported

    @NOWTV Yes! And apparently its up to @OpenreachHelp however, they aren't aware of an outage!

  • neilmiddleton Neil Middleton (@neilmiddleton) reported

    The annual reminder that the @NOWTV sports pass offering is terrible for people who only want it for F1.

  • McgivernOlivia Olivia McGivern (@McgivernOlivia) reported

    @NOWTV I have tried this it does not allow access help would be great