NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 12/27/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Slough, Wembley, Southall, Greenford and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHammersmith Sign in
United KingdomSlough Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomWembley Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan12776326 Dan (@Dan12776326) reported

    @NOWTV I’ve been charged for something I didn’t use. Please help

  • DavidOldham4 David Oldham (he/him) (@DavidOldham4) reported

    @JujuliaGrace I am sorry to say I brought the problem up to @NOWTV but they informed me their budget had already been spent so for now they are continuing to advertise on @GBNEWS so I have cancelled my subscription

  • Terese1991 F.Scott (@Terese1991) reported

    @NOW Hi my NowTV app will not work on either my TV or Phone. Keeps giving me an error. Can you help please as I have just started paying £20 a month to watch the sport and now can’t on it.

  • JoJoMicallef Jo.An.Ay? (@JoJoMicallef) reported

    @NOWHelpTeam is the appletv app being updated? My dads just paid a sports subscription in time for PLseason, but can’t watch, he selects old yellow&pink nowtv logo on his screen it says “NowTV is unavailable. Try again later” He can’t watch the football on a phone, please help

  • davefev Dave Fev (@davefev) reported

    @NOWHelpTeam The most frustrating thing is you online chat wasted so much time because they couldn't even be bothered to properly check your own list of supported devices. Now the game is 20 minutes gone, the app still doesn't work, and I have lost the will to ever use @NOWTV again.

  • jimblaker jim campbell (@jimblaker) reported

    @NOWTV I have sent you 2 tweets & you never reply I have had a problem with Sports pack that will not let me see it I have paid my subscription

  • Dylan07777 Dylski (@Dylan07777) reported

    @NOWHelpTeam I bought a #nowtv stick to watch the @lionsofficial series. Your streaming service didn’t work. Was then told that I needed to delete and reinstall the app. I replied “your mobile web page was also down”, at which point I was cut off the chat. Embarrassing service!!

  • TheWonderChildd Danny Billson-Proctor (@TheWonderChildd) reported

    @NOWTV I’m having trouble paying my bill

  • Lou_Bro Louis (@Lou_Bro) reported

    @NOWHelpTeam Thanks for the reply but it didn’t work 😭 tried the upstairs one but that does t work either are you sure it isn’t an issue with nowtv?

  • escribitionist Mook®🦉 (@escribitionist) reported

    it's been 6 days since i started trying to update my billing adr w @NOW. @NOWHelpTeam tried to help. still didn't work even after i'd put in 3-digit house number. also, still cannot use 'downloads' on app. cannot watch offline :( the latter issue was raised since 23jul #nowtv