NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 11/13/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (36%)

    Buffering (36%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: Hammersmith, London, Hounslow, Slough, Wembley and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHounslow Crashing
United KingdomSlough Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon_the_Deacon Deacon Jon (@Jon_the_Deacon) reported

    So apparently I cannot purchase the Cinema pack on NOWtv because my card will not work because NOW demands a house number. We only have house names in our village and when I select my address from the drop down it leaves the house number blank @NOWHelpTeam

  • MigryM migry_main (@MigryM) reported

    Wrote to my local #Tory MP @ShaileshVara asking for all BIG companies to be forced by law to provide 0800 customer support. The "SOLUTION" suggested by @grantshapps to the total lack of customer support from @nowtv was to contact Citizens Advice. #WTF ? How on earth can they help

  • Claire71uk Claire E.Will (@Claire71uk) reported

    @NOWHelpTeam @NOWTV @DowndetectorUK broadband out again? Multiple times this week? Day or Night what’s the issue ? Please fix this, my only means of communication as vulnerable non-verbal housebound customer

  • IAmJamesLowe James Lowe (@IAmJamesLowe) reported

    @NOWTV can someone please tell me how to sign out and sign in to the Now app on LG Smart TVs? Everything online says to go to ‘My Account’ but that option is simply not there. I’ve tried everything.

  • turnedtofire turned to fire (@turnedtofire) reported

    Tried using @NOWTV's chatbot to get things sorted, but its algorithms drove me towards options for problems I don't have (e.g. unauthorised use of my payment card by a family member or thief, rather than by NOW themselves).

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @nsbeddoes_music Thanks Neil, what device do you use to watch NowTV on? And do you have the same issue when you watch on another device? -GH

  • rodstanley Rod Stanley (@rodstanley) reported

    @LukeTurnerEsq Hm. We’ve now been trying to ‘cast’ it from the NowTV app to the tv but it keeps throwing up an error message, like we aren’t allowed to do that. Can cast other programmes on Now but not that one.

  • FranklyWrites Katherine Franklin (@FranklyWrites) reported

    Honestly, NowTV shows you ads even after you pay them, and their subtitles don't even work for half the lines. What's the point?

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @Kjvincent1979 I use DirectSave which is the cheapest I could find - with an inclusive landline package it costs me about £30 a month. Brilliant customer service, only issue was when a router died. New one arrived 2 days later. 45-50 mb downloads.Also a NowTV stick so I can access sky channels.

  • Furbs33 Paul Furbey ن (@Furbs33) reported

    @NOWTV can you sort out the bonus stream for Sheffield United v Coventry it's proper laggy and awful