NOW TV

Is NOW TV down in Staines, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 01/29/2026 01:15

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (25%)

    Buffering (25%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jukesie Matt Jukes (@jukesie) reported

    Getting NowTV setup to watch the Lions has legitimately been one of my worst online experiences in years - I’ve ended up watching on my iPad as it won’t recognise I’ve bought a day pass on my Firestick 🤬

  • nicolesides1 Nicole (@nicolesides1) reported

    Hiya @nowtv ill make u a deal i will continually watch @nbcmanifest on your streaming platform if you save the last 3 season to help finish the epic story? What do you say if i dont hear a response then we will all know you dont actually care? #SaveManifest #AllSixSeasons

  • Taylor47050404 Taylor (@Taylor47050404) reported

    @NOWTV I'd like to talk to an actual person, can't seem to get any help online. I've been charged although I cancelled my broadband

  • BlueRenWJF WayneF 🌱 (@BlueRenWJF) reported

    @NOWHelpTeam No. I've just signed up to NowTv and just keep having problems with launching it. If I do force stop everytime it works fine.

  • RebeccaPotter7 Rebecca Potter (@RebeccaPotter7) reported

    @NOWHelpTeam hi I’m trying to log in to nowtv on my phone or Amazon fire stick and it’s saying unable to load sign in on both? Is there a issue

  • exiledyorkist Name cannot be Blank (@exiledyorkist) reported

    @NOWHelpTeam skysportsf1 out of sync with the audio again, is it sky like last time or is it a nowtv problem?

  • MikeAdams_UK Mike Adams (@MikeAdams_UK) reported

    @NOW still no internet 3 days now. Spoke to NowTV who said there was an outage but could not be clear on resolution. Very difficult for those working from home - do they realise this? Need better info and refund for the total lack of service. Work hours lost too!

  • Louieupson Lewis Upson (@Louieupson) reported

    @OpenreachHelp Yep! All reported to NowTV who have advised me to contact you about the work needing to be done. Trying to contact you but can't seem to find anything

  • MikeAdams_UK Mike Adams (@MikeAdams_UK) reported

    @now sad to report that despite only getting 0.8 Mb download (instead of 75) I am told there is nothing wrong by NowTV - so why did I call them? No apology just made to feel that it was my issue. Problem not resolved - customer service?? @SkyUK

  • TheBriteFuture Brite News (@TheBriteFuture) reported

    A lot of the Internet is down, from the McDonald's App, to NowTV, to Fortnite Issue is currently unknown. Likely an issue with the infrastructure of one of the underlying companies that "maintain" the Internet (for lack of a better word)