NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 11/28/2025 20:20

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Greenford, Hammersmith, Hounslow, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Playback Issues
United KingdomLondon Crashing
United KingdomGreenford Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Trans_Communist A Gwenace to society ♿♀️🏳️‍🌈 (@Trans_Communist) reported

    The fact we've been dealing with snail Internet for a month (1 new hub and two engineers being sent round) is ridiculous. Yeah the customer service helpline is great but the actual service is awful Anyone got any isp recs over @NOWTV

  • ciarapollock ciara (@ciarapollock) reported

    why is the nowtv player/desktop app so awful…. are they not embarrassed….

  • BodieClaire Claire Bodie Flynn (@BodieClaire) reported

    @NOWHelpTeam Hi there. My NowTV app won’t connect to Google Chrome - is there a way to fix this? Thanks

  • JoelTho30104136 Joel Thomas (@JoelTho30104136) reported

    @NOWTV just wondering why we would have to book an engineer so far in advance only to have him turn up on the day of our move, do 5 minutes worth of work and then leave without completing our connection? Then nothing since?

  • WarPixie666 Derrick Lewis' Hot ***** (@WarPixie666) reported

    @SirisKing UK Netflix sucks. I prefer Prime butter problem with Prime is I monthly for that, then I pay monthly for another 5 channel subs on Prime. Then I usually end up paying to rent or buy a film/series too. Then I have Netflix, NowTV, FightPass, etc. I really need to cancel some subs!

  • LaurenPsych1 Lauren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@LaurenPsych1) reported

    @MillieWiller Always got poor speeds with BT. With nowtv for the past 3 years and never once had a problem. £29.99 for fast fibre and line rental

  • GRMLIVE 🥢 (@GRMLIVE) reported

    @shadadzai That’s so poor when I use nowtv it’s been calm quality wise

  • dom_whatarerice Dominic ✨ (@dom_whatarerice) reported

    Of all the streaming services, @NOWTV is definitely the worst. Poor app experience, buggy interface, constantly telling me I'm streaming on more devices than allowed *AND* adverts on my paid subscription.

  • TheRealDawn7 Dawn 'MUFC' (@TheRealDawn7) reported

    @dolphin_zone @hayu_uk @hayuhelps I also don't have access on nowtv, maybe it's a wider problem

  • NLinnane Nikky Linnane (@NLinnane) reported

    Sky TV hiking basic package price to €41 in November they can go jump NowTv has better offers. Sky Cinema is terrible all woke rubbish and a handful of classics not worth even €10 time to shop around