NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 11/24/2025 12:20

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (12%)

    Playback Issues (12%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Greenford, Hammersmith, Hounslow, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Playback Issues
United KingdomLondon Crashing
United KingdomGreenford Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Sign in

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonathan1982 Jonathan Darbyshire (@Jonathan1982) reported

    @NOWTV I have an email offering me sky sports at £20 per month for 12 months, but when I click to claim it says there is a problem with the voucher? Please could you help?

  • domdomwatson Dom Watson (@domdomwatson) reported

    Terrible streaming quality and buffering for the Man UTD Liverpool game on ps4. not a speed issue as everything else is fine. what is up? @SkySports @now #nowtv

  • helpmab0ab Maggie May (@helpmab0ab) reported

    Looking for help from the Twitter family: if you have a NowTv app on your TV but don't subscribe can you use someone else's login on your TV or only on a phone or tablet?

  • buckko7 Rob Buckley (@buckko7) reported

    @NOWTV hi, I registered for a special offer I had on e mail, I have logged into Now on my tv it accepts the log in then asks me to buy membership. Can you fix this is stop any further payment please, thank You.

  • Kev30884 Kev30884 (@Kev30884) reported

    @NOWTV whys the Internet so bad tonight? Trying to watch wwe with my son and its streaming at 240p, its terrible for £22 per month

  • Peng3rs Peng3rs (@Peng3rs) reported

    @NOWTV the whole set up and website is awful, why is it so ****? Can’t login on one laptop because the app thinks I’m recording it, the other one unable to connect to sign in comes up. Waste of money

  • DramMeister Ian as well (@DramMeister) reported

    @NOWHelpTeam The ads have broken the NowTV app on LG TVs. Keeps crashing when it gets to an ad break. Seriously considering quitting Now TV. Why am I paying to see ads?

  • MrPeteEdwards Pete Edwards🏴󠁧󠁢󠁷󠁬󠁳󠁿 📷 (@MrPeteEdwards) reported

    @PaulHusband_ @NOWTV Well that is my issue with Sky as well , and the sky app.. ads all the time. Netflix and Prime don't do it.. it's so , so.. old hat

  • NiksGarments nikpmuP Horne 💙 (@NiksGarments) reported

    Hi @skytv I’d like to be able to get Sky content in better quality than NowTV. I don’t want a dish (recently got rid of one that was in danger of falling off), so I guess that rules out SkyQ. I don’t want a new tv, so figure that rules out Sky Glass. Do you have anything for me?

  • DigitalGriffter Digital Griff (@DigitalGriffter) reported

    @plex @NOWTV In a world where a lot of tech is treated as disposable and we have real issues with recycling and rare earth metals ending up in landfill, kudos to @Samsung for continued support of a 5yr old TV.