NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 11/28/2025 11:40

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Greenford, Hammersmith, Hounslow, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Playback Issues
United KingdomLondon Crashing
United KingdomGreenford Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • amandafclark Amanda 👩🏽‍💻 (@amandafclark) reported

    For fucksake I can't even login to my NOWTV It let me reset password then says it doesn't recognise me?

  • MissDonnaCxxx Donna (@MissDonnaCxxx) reported

    @NOW my nowtv suddenly lost connection to my router and now won’t reconnect! My router is fine, that isn’t the problem. I’ve restarted them both but still not working! Please help

  • euanrphoto Euan 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@euanrphoto) reported

    It's hard to fathom how NowTV still exists as an entity with such a bad UX. Truly awful. Desperately trying to give them money so I can watch the Scotland game tonight and they seem determined I should watch Masterchef instead.

  • TrishaTassinari Trisha Tassinari (@TrishaTassinari) reported

    @NOWHelpTeam NowTV has stopped launching on TV via our Roku stick. I have deleted App and reloaded. Please can you fix this as otherwise we will cancel.

  • Martin6719 Martin Trask (@Martin6719) reported

    @NOWHelpTeam Hi,since the update Nowtv has not been working on my Roku stick. The screen goes blank then goes back to the Roku homepage. I’ve tried everything. I know others are experiencing the same issue. Please can you sort it out

  • Rusty34531117 Rusty (@Rusty34531117) reported

    @NOWHelpTeam I have tried various browsers ranging from chrome, firefox & edge including the nowtv android app. I have already posted a screenshot of the error message in my previous communication. 'unable to sign you in, please try again later'

  • SteBobRoughley Stephen Roughley (@SteBobRoughley) reported

    Is there anything redeemable about NowTV? Gone for a free trial to watch Justice League but it has awful streaming quality issues and regular drop outs not to mention that stupid PIN UI that makes you reveal each number of your PIN as it's entered. Not worth paying for 😤

  • Jeannelack ASG_jlack (@Jeannelack) reported

    @NOWTV terrible service from Now Broadband. Canx my service and still having money removed from account. Filled in 2 online complaint forms, both ignored!

  • Richard60147914 Bluemoon1977 (@Richard60147914) reported

    @NOWTV what a joke your broadband is. All day on and off. ALWAYS drops off from 2200 never fixed the problem can’t get hold of anyone say yes to critical worker open and you say sorry closed. Not happy at all

  • bratby81 BratbyBlues81 (@bratby81) reported

    If you haven't tried the @NOWTV 7 day trial dont bother all i've had since i signed up is oops something went wrong error code.......