Is NOW TV down in Staines, Surrey, England?
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Staines, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (36%)
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Buffering (30%)
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Sign in (21%)
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Playback Issues (12%)
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Video Quality (1%)
Live Outage Map Near Staines, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Greenford, Hammersmith, Hounslow, Slough and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
| London |
Sign in | |
| London |
Crashing | |
| London |
Playback Issues | |
| London |
Crashing | |
| Greenford |
Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NOW TV Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie Welch
(@Jlw20x) reported
Anyone else had problems when signing up to broadband with @NOWTV ? Installation date 22nd July. Still nothing🙃
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Darren *Bad Reputation* Richardson
(@S0UNDK1LLAH66) reported
from
Great Yarmouth, England
@Trampolinecare @NOWTV You updated your BT Box firmware mate? Might solve the problem.
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Ben Williams 💙
(@bpwilliams72) reported
@bradburyts @HereticBinro Same here at friend's place in York. NowTV out. Checks saying all fine and problem is in the house. But isn't.
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les paul junior 🍔🍺🎸🚍🐕
(@lespauljunior3) reported
Don’t know whether this’ll work for anyone else, but just went to cancel nowTV because broadband is down (for a week) but they expect you to pay for TV services you can’t use. No refund. It offers you a discount if you go through to cancellation. Worth a look to save a few quid
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matt roxburgh
(@mattroxburgh) reported
@PaulOBrien @philnickinson Yeah, just whitelisting them. Roku NowTV was a pain for a while but again finding the things it reached out for and blocking. Problem was friction it caused in family with things "not working".
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PhoeniX PhiL
(@PhoeniXPhiL) reported
Unable to stream #NowTV movies this afternoon? Just keeps hanging after a I select one. Internet and other apps working ok. Anyone else having issues? @NOW
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Ryan Stewart
(@RyStew00) reported
Absolutely awful customer service experience from @NOWTV today. Was a customer with them for a year and changed provided after a 12-month contract only to be hit with non-contractual termination charges. Will be reporting to ombudsman (which will cost them a lot more than £13!)
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DarkLordBelmont
(@darklordbelmont) reported
@OpenreachHelp @NOWTV raised it - 2 wks ago they told me you were fixing it "week beg. 1st August"... but no work's been done and the old pole hasn't even been moved. Called @NOWTV today and they said "we can't ask for updates, we have to wait for OpenReach" Please can I just get a fix date?
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magic70
(@Dams70x) reported
@kevinegan3 @NOWTV Same issue
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GaryB
(@GaryB05491427) reported
@NOW hi, is there something wrong with the Nowtv app? It keeps telling me that I am offline when clearly I am not. Every other application works fine. This is on my phone and tablet. I have rebooted my Internet, both devices and uninstalled and reinstalled the app but same error!