NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 01/25/2026 00:20

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (41%)

    Crashing (41%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (23%)

    Buffering (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • jwojwo Jeremy Warmsley (@jwojwo) reported

    @NOWTV While you're at it could you fix the garbled subtitles on the pc app? Thanks

  • angiehellis Angela Hellis (@angiehellis) reported

    @NOWTV is the website broken?? Trying to sign up new connection for broadband, days now keeps saying "Oops, something gone wrong". Can't sign up, cannot connect to advisor either. Just autobot in circles!! Don't you want my business?? Advice??

  • stevedavis19990 Steven Davis (@stevedavis19990) reported

    @nowtvhelp I am having issues because @nowtv purposely make it difficult to cancel in the hope you can take some extra money from people. There should be an option to cancel on your account through simply clicking a "Cancel" button like you can do with any other service such as Netflix.

  • hayleymasonn Hayley 🦄 (@hayleymasonn) reported from Galston, Scotland

    @NOWTV @nowtvhelp I’ve just had a payment of £3 taken out of my account and have no idea why, Any way to help me find out why this is?

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @pontyboi Hi Daniel, thanks for getting in touch and I do apologise for the delay in response, our team work from 08.00-20.00. Daniel I am sorry to hear that. Can I please ask have engineers been out or have you had your nowtv hub replaced? thanks

  • ambythepamby Paul Wilson (@ambythepamby) reported

    @nowtvhelp Yes, the passes were successfully redeemed and were on my account. They just suddenly disappeared. I would suggest you look at the extensive emails with your (unhelpful) customer service team. NOW TV Help - Case ID: 08961485 () #nowtv

  • MikeWar44598772 Mike Ward (@MikeWar44598772) reported

    @NOWTV Season 3 episode 10 of Magnum is not available. Usually available at 21:00 Sundays. Is there an issue please?

  • danieljaws93 Dan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@danieljaws93) reported

    Credit where it's due, I reported a problem to @NOWTV yesterday regarding our recently installed broadband - they had an engineer out today who's fixed the issue and now everything is working as expected. Awesome stuff, @NowTVHelp. #ServiceStandards

  • madtvallen 🇬🇧Mad🇿🇼 (@madtvallen) reported

    @nowtvhelp I've tried everything. I cannot login to Nowtv which means I cannot watch anything and I cannot cancel. This has been the case for a year.

  • DarthKinkus J Ω E Y 🇮🇪 (@DarthKinkus) reported

    @fringebats I didn't know NowTV had Sky channels what ?? 😭 I just hope we're able to get good quality streams of it from here if it's the only option 🙁 Thank you though Fatma!