NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 01/26/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (40%)

    Crashing (40%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (24%)

    Buffering (24%)

  4. Playback Issues (7%)

    Playback Issues (7%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Braised_Breef Michelle De-Pass🏳️‍🌈 (@Braised_Breef) reported

    Watching @All4 On @NOWTV.. cut off with an error.. Can't get back onto it.. says ALL4-012: Error Loading Home.

  • Jaydeee1992 Jade Hamilton (@Jaydeee1992) reported

    @Matty_Cs_World @NOWTV I’ve had the same issue, just seen them respond on another post they have taken all the current episodes off but the new one due tonight will be on at 10

  • MiddlFinger Darren (@MiddlFinger) reported

    @nowtvhelp you keep taking unauthorised payments from me I do not have @NOWTV and because I don’t have a account you can’t help me. How can I stop you from stealing £9.99 a month from me? You online help just goes around in circles and I get nowhere

  • madrewws madeleine (@madrewws) reported

    @NOWTV I cancelled my pass but have been charged twice since, why has this happened? Have tried using that link but it isn’t connecting me, can you please help

  • AaronKane1 AaronFX (@AaronKane1) reported

    @nowtvhelp are you guys serious, the nowtv live chat is infuriating to say the least, why cant anyone understand what my issue is instead of just trying to end the chat with a "quickfix" which doesnt address my issue!! You need a phone line

  • SeagalsPoolCue John Hatcher (@SeagalsPoolCue) reported

    @MiddlFinger @nowtvhelp @NOWTV Don’t waste your time with now tv “help”. I’ve had to cancel two bank cards in two weeks because of continuous fraud by these scammers. They will do nothing to stop this happening. Contact your bank and instruct them to block any future payments from Now TV.

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported

    @NOWTV caught a glimpse of an advert for a new drama - Mafia type series had a character saying “We will find you...” but didn’t catch the name, over to you, can you help?

  • cdpjenkins Chris Jenkins (@cdpjenkins) reported

    @NOWTV I'm trying to sign up to NowTV. I enter my postcode and then choose my address from the list. But the site just returns "Whoops that didn't go to plan, please try again.". Are there any known issues with the site that might be causing this?

  • madrewws madeleine (@madrewws) reported

    @NOWTV I tried to earlier but got disconnected, how would you advise going forward with this issue?

  • madrewws madeleine (@madrewws) reported

    @NOWTV Thank you, when I cancelled my pass, now tv then decided to open two new different passes and charge me for those instead? I have now cancelled those but is it possible to issue a refund please? Due to this I have spent £25 in two days on now tv which I can’t afford