NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

• Buffering (30%)
• Crashing (30%)
• Sign in (27%)
• Playback Issues (12%)
• Video Quality (1%)

Live Outage Map Near Staines, England

The most recent NOW TV outage reports came from the following cities: Hammersmith, Slough, Hayes, Farnborough, and Wembley.

City	Problem Type	Report Time
Hammersmith	Crashing	18 days ago
Hammersmith	Crashing	18 days ago
Hammersmith	Playback Issues	25 days ago
Slough	Sign in	1 month ago
Hammersmith	Buffering	1 month ago
Hayes	Crashing	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Luis Costa (@CostaLuis5) reported 13 minutes ago from Farnham Royal, England

  @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

• 
  Mandy Andrews (@mandy_andrews3) reported 15 minutes ago from Hounslow, England

  @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

• 
  Luis Costa (@CostaLuis5) reported 18 minutes ago from Farnham Royal, England

  @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

• 
  Tom (@toadtomj) reported 24 minutes ago from Marlow Bottom, England

  @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

• 
  Luis Costa (@CostaLuis5) reported 30 minutes ago from Farnham Royal, England

  @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

• 
  Theo M-T🏎🏁✝️ (@BowenKnight_24) reported 31 minutes ago from Spelthorne District, England

  NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

• 
  Matt (@MattX1971) reported 47 minutes ago from Hillingdon, England

  @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

• 
  Joseph Noble (@josephnoble70) reported 55 minutes ago from West Molesey, England

  @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abi Caston 🇪🇺 💉x3♿🐠🌵 (@abi_caston) reported 3 minutes ago

  @ste_malone @SkyUK I have TV, Broadband and phone with them. Only have the TV and phone as its necessary/cheaper in order to get the Broadband. With the problems I've had it's not worth it anymore. I'm paying over £60 a month, plus I have 2 NowTv boxes and Amazon. Time for a new supplier!

• 
  Chlo (@ChloeHayter_) reported 5 minutes ago

  @NOWHelpTeam please can someone DM me. My NowTV smart stick has not been working for 2 days now. Just get a spinning circle on the homepage. I can watch through other apps such as My5 so it’s not a wifi problem. Tried a reset but same issue. Please help!

• 
  Charis (@charisreid_) reported 5 minutes ago

  Someone nice please let me use their NowTv password so I can watch one episode of Europhoria and work out if it’s worth buying a subscription just for it

• 
  the bureau ༄ (@tbomtfairy) reported 6 minutes ago

  @beanjr_ @ossprey_rob @JustWatch it was available on skyTV and nowTV in the UK for streaming after episodes aired on Nickelodeon on TV but im not sure if that's only temporary i don't exactly know how those sites work tbh :/

• 
  chlöe (@chloeroberts1a) reported 6 minutes ago

  having to watch euphoria illegally because nowtv doesnt work on chromebooks is so gay like why cant i contribute to paying for tom holland and zendayas london mansion

• 
  Rochana (@_rochanareeves) reported 7 minutes ago

  Why is nowtv so awful. I want to watch Euphoria😭

• 
  🇧🇩 IG: @TarjSnaps 📸🏎 (@tarrrj) reported 9 minutes ago

  In other news does anyone have a NowTV login for me pls x

• 
  Tempestmoons (@TempyBuilds) reported 10 minutes ago

  @NOWHelpTeam It's a nowtv account that I use through my PC, I need to sign in but I can't, I need to check my payments, but I can't as I can't sign in, I need to make sure my new card is listed , but I can't as I can't sign in

• 
  Tempestmoons (@TempyBuilds) reported 14 minutes ago

  @NOWHelpTeam nowtv account that I watch through my pc , I have even changed my password as I as I that might help but no, it didn't, I can't sign in and I need to check my payments and make sure my new bank card is listed, but I can't sign in

• 
  🌿🐸 sherbsville 🌻🐝 (@sherbsvilletv) reported 15 minutes ago

  @bt_uk hi, we really need help with our account. we’ve been charged for nowtv since last yr, when it was supposed to end aug 28th. plus another issue. ty