NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 09/15/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (40%)

    Crashing (40%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: Hammersmith, London, Ealing, Southall and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Crashing
United KingdomLondon Buffering
United KingdomHammersmith Crashing
United KingdomEaling Buffering
United KingdomLondon Crashing
United KingdomLondon Buffering

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Peng3rs Peng3rs (@Peng3rs) reported

    @NOWTV the whole set up and website is awful, why is it so ****? Can’t login on one laptop because the app thinks I’m recording it, the other one unable to connect to sign in comes up. Waste of money

  • LindaaVeronicaa LindaVeronica (@LindaaVeronicaa) reported from Glasgow, Scotland

    @My5_tv this app never works on my fire stick or my mums nowtv it skips episodes & constantly plays adverts on loop. It buffers all the time and we have no problems with other apps

  • andrewcollier Andrew Collier (@andrewcollier) reported

    All that money for Succession and all that work on a purchase funnel @NowTV and I abandon because you don’t allow pasted text for password confirmation… #UXMatters

  • mandadapu28 Mandadapu Malleswara Rao (@mandadapu28) reported

    @NOWTV broadband connection is too slow literally can't see YouTube , is there any issues with network ?

  • hoc2080 Owl House (@hoc2080) reported

    @NOWTV Bonjour, need your help please, I purchased a pass to watch @succession & it just kept saying "free trial" but would error because i've had one, so I bought a pass, but its given me a Cinema pass. Could you help put this right please ?

  • NiksGarments nikpmuP Horne 💙 (@NiksGarments) reported

    Hi @skytv I’d like to be able to get Sky content in better quality than NowTV. I don’t want a dish (recently got rid of one that was in danger of falling off), so I guess that rules out SkyQ. I don’t want a new tv, so figure that rules out Sky Glass. Do you have anything for me?

  • SDemporium Suzy (@SDemporium) reported

    @ShopifySupport @Shopify I wonder if that’s the issue then. Ever since my broadband contract entered the final month, NowTV seem to have taken the speed & quality back to the dial up days 😩

  • DigitalGriffter Digital Griff (@DigitalGriffter) reported

    @plex @NOWTV In a world where a lot of tech is treated as disposable and we have real issues with recycling and rare earth metals ending up in landfill, kudos to @Samsung for continued support of a 5yr old TV.

  • SkyHelpTeam Sky Help Team (@SkyHelpTeam) reported

    @kingbaxtie Good morning David 👋 I'm very sorry to read this. I would advise getting in touch with NowTV directly to get support with any broadband issues you're experiencing. Thanks, Ellie

  • ZeeshanSomji Zeeshan Somji (@ZeeshanSomji) reported

    @NOWHelpTeam You actually showed it in the end but only when accessing NowTV through a smart TV. I tried to access it through my laptop or iPad and it didn’t work. That doesn’t sound like a sky issue. Please advise.