Is NOW TV down in Staines, Surrey, England?
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Staines, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (37%)
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Buffering (32%)
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Sign in (19%)
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Playback Issues (10%)
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Video Quality (1%)
Live Outage Map Near Staines, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Greenford, Hammersmith, Hounslow, Slough and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
| London |
Playback Issues | |
| London |
Crashing | |
| Greenford |
Buffering | |
| London |
Crashing | |
| London |
Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Francis Wynn
(@JokerFuntime) reported
@nowtv is a terrible service
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Amy Tysoe
(@Kurzheck) reported
@HSouthwellFE I once asked a friend at Sky and was genuinely astonished to find out NowTV wasn't some kind of blackop, deliberately kept just barely functional but always awful, to drive sky subscriptions
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Simon Young
(@youngsimon) reported
@NOWTV @NOWHelpTeam does anyone actually work at your offices? 5 complaints logged and not a single one replied to? Easily the worse company I have ever had to deal with!
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Steve Paxton
(@Steve__Paxton) reported
@PictureSporting Not going to defend that awful decision (or the move away from free TV in the first place), but I’ve found that switching to NowTV/BT monthly deals means I can swap a month at a time depending on who’s showing what… (Gone are the days of easy Kodi access to free sports, I think)
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Tobor The Great
(@ultraman_ginger) reported
@DaddyMightyZim Shame for them. The Netflix algorithm is still a work of art, but in a way no-one will ever notice. Prime is a mess, but not as much as NowTV. It's expensive, not very compatible, and it deleted my entire Watch List for no reason. I don't see much on Apple TV I want.
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John Bull
(@garius) reported
@NOWTV You can't even PRETEND you have a line issue to get round this. Because they force you to do a line test. At which point it tells you to (in essence) go away as your line is fine. It's a spectacular bit of chatbot shenanigans.
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Natasha Mortimer
(@tashmortimer) reported
@OpenreachHelp …pleased). We didn’t realise the extent of the damage until we called an Openreach engineer out about the flailing cables and he took a look and confirmed there was damage and a really poor job done. However, he couldn’t help us as apparently we needed to phone NowTV who provide
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Nath
(@N4th4n__) reported
Nowtv has to have the worst customer service going
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RichardBrown
(@MinorPlaces) reported
@garius @NOWTV I had similar problems with @virginmedia. It seems silly, but a letter emailed to their operations director got some action.
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john morshead
(@jonnopm) reported
@skytv When your NowTV sports package is so expensive, do you feel comfortable outputting 720p quality and charging £3 extra for HD ( no way near) quality? Just watched a match on Amazon Prime, and it puts yours to shame. At that cost, 4K should be expected.