NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 12/02/2025 01:00

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Greenford, Hammersmith, Hounslow, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomLondon Crashing
United KingdomLondon Playback Issues
United KingdomLondon Crashing
United KingdomGreenford Buffering
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • _ACasso Cass ✨ (@_ACasso) reported

    I came back to NowTV just for the Snyder cut, and can confirm it’s overpriced and the interface is still awful 🤮

  • oliviaa_mushigo Olivia (@oliviaa_mushigo) reported

    @NOWHelpTeam @NOWTV ??? Are you going to help or what?

  • bornintoruin Jack (@bornintoruin) reported

    @NOWHelpTeam Hi, I've tried logging into the website on my laptop, and redeeming the code through the NowTV app on my Xbox. It gives me an error on both.

  • Rogue_Sel Joe Hollies (@Rogue_Sel) reported

    @MattKamen @jellyscare @scully1888 I've yet to see it, having only recently cancelled my NowTV movie subscription. (I have a slight bugbear with frame rates affecting the film's sound pitch - I don't think it's usually an issue with Netflix or Prime). I think it may be to do with Sky showing movies in the UK.

  • MattBobRoss MattBobRoss (@MattBobRoss) reported

    NowTV using an adaptive bitrate that changes streaming quality randomly based on WiFi connection means I haven't got a hope in hell of watching Justice League in HD. Just give me the controls and let me decide the quality ffs. Every other video website does that.

  • JSDMN87 Jen (@JSDMN87) reported

    @NOWHelpTeam since the update the smart box (the freeview version) is really slow and can’t watch tv from the TV guide, have to go into the nowtv bit. Is this issue going to be resolved? Some shows are glitching too. My broadband is working perfectly. #nowtv

  • neil_howie Neil Howie (@neil_howie) reported

    @NOWHelpTeam I have nowtv open on a browser, I also have the app. I am on a PC. I am getting errors with pretty much every aspect of the website.

  • awildtom tommm (@awildtom) reported

    Got a weeks free trial to watch Justice League & got a free month of 'boost' (to 1080p apparently) & yet the quality of the NOWTV stream is absolute dogshite???

  • JoeyKDublin 😷Joey Kane Blanchardstown Dublin 😷🇮🇪🌅🌞☀️🌇 (@JoeyKDublin) reported

    I watched on NOWTV Last night The Quality was 💯The Movie Kep on Stopping Every Minit Because on the Internet Connection But I got to see the hole 4Hour Long of the movie And was ver happy what i got to see

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @welsh_stu requires massive investment in their servers and bandwidth server side. Long term they may get there. Their whole delivery over Internet is based on chasing the download rather than real time stream. Apart from NowTV, which is only SD.