NOW TV

Is NOW TV down in Staines, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 01/30/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Ebsfae Ebony Fae (@Ebsfae) reported

    @NOWTV why are your subtitles for The Dark Knight so, so awful ? They miss almost every other sentence.

  • chowdhury_faz Faz (@chowdhury_faz) reported

    What is going on with the now TV broadband? Worst broadband service ever. 3 days in a row now the broad band goes off around midnight. Still not back on. Can't get hold of them either. 🤬 @NOWTV @NOWHelpTeam

  • FozzyFan1976 Anna (@FozzyFan1976) reported

    @kerryVR46 @stokecity @SkyFootball I'm having the same issue on nowtv on both Xbox and smart TV

  • rodgers_tc Chris Torfaen - Eco-Socialist, BDS, #StarmerOut (@rodgers_tc) reported

    @delhi_dave No issue, I only know how to use a VPN correctly as some sites in the UK will only operate if you have a UK IP address, such as NowTV broadband, so I have to use a 'paid' VPN service.

  • sandiegardener SGardener (@sandiegardener) reported

    @NOWTV Hi I have a problem with my Nowtv box (it's old), Evey time I try to watch C4 app it bounces me out. Any idea why?

  • nzcoward Jono (@nzcoward) reported

    @JCFW40 @kasweaver @iamjohnoliver Agreed. No longer have nowtv though. It's only been the UK that had had problems in my recent travels

  • frankiebxby frankie!! NEW MUSIC 📌 (@frankiebxby) reported

    my brother cancelled his nowtv membership so now i cant watch moominvalley this is just terrible i’m in tears on the ground my back is against the wall and i’m slamming my hands against the floor in anguish

  • autisticlyaar Aar Jae Wills They/Them 🏳️‍🌈🇺🇦💛 (@autisticlyaar) reported

    @cudezue Yes soon the streaming bubble is going to burst and one pop out think with making BritBox in UK ITVX pretty much they shot their chances of making it work. I mean sky is so confusing also it’s Peacock/Sky(SkyGO)/NowTV europe continent Sky Showtime also comcast messy model

  • maisonblanc_ Alli 🎃💀🪦✨ (@maisonblanc_) reported

    @EmShadows @NOWTV @BulbUK I ‘like’ this tweet in solidarity obviously - all these price hikes are so awful. Everyone’s bills are increasing dramatically but no-one’s income is increasing alongside it. Is a **** time.

  • michaelbcrich MIke Barnett (@michaelbcrich) reported

    @NOWHelpTeam The samsung TV came with nowtv installed but kept saying firmware update needed (any updates have been done) and according to your link the TV is compatible. There are numerous threads on forums about the same problems with the nowtv app on Samsung tv's