NOW TV

Is NOW TV down in Staines, Surrey, England?

Some problems detected

Users are reporting problems related to: crashing, sign in and buffering.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Staines, Surrey, England 01/24/2026 10:55

January 24: Problems at NOW TV

NOW TV is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (40%)

    Crashing (40%)

  2. Sign in (26%)

    Sign in (26%)

  3. Buffering (23%)

    Buffering (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Staines, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • toadtomj Tom (@toadtomj) reported from Marlow Bottom, England

    @NOWTV Just tv - I’m just making the point that I have no problem when streaming with you.... but I am with rubbish @primevideosport

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • AmusanStephen5 Amusan Stephen (@AmusanStephen5) reported

    @NOWTV @martineofficial Anyone to help me with #300 to withdraw #500 in my account,am hungry seriously and I will really appreciate it so much, you too we never lack anything good in life, please help a dying soul. 0262052590 gtbank

  • SophieAMitch Sophie A Mitchell (@SophieAMitch) reported

    @krystinanellis @NOWTV Thats it as well there's nothing I'm desperate to watch; I have to have it for work but each time I go on it I get annoyed.

  • tpurgacz Tim Purgacz (@tpurgacz) reported

    @BornInvestor @NOWTV Exited my $FUBO in pre at 51 .. +75% in 3 weeks .. moving on .. looks like a left a few bucks on the table .. was a low conviction and low research position .. sometimes they work out

  • LifeofaJrDr Ab (@LifeofaJrDr) reported

    @NOWTV broadband due to be activated yesterday still dead today. Without any service and your rep said its open reach issue need engineer. Any way getting them out earlier I'm a Dr and need stable access to Internet. Not very happy I should have been informed there was issue

  • Jamesgreen14059 James green (@Jamesgreen14059) reported

    @nowtvhelp Hi. Im about to do this now but can you confirm at what stage after the £25 is taken that I set up a btID which is what I need in order to sign in on the bt app on nowTV

  • darrangilpin Darran Gilpin (@darrangilpin) reported

    @mr_n_poos Just seeing this after my issues in March of this year saying Eurosport was going and forcing me to NOWTV. Can I ask how you got the Feb 2021 date for it being removed as no one in BT will tell me when and I feel I’ve had the wool pulled over my eyes for the last 9 months. Thanks

  • irishhatgirl CarolC (@irishhatgirl) reported

    Tell me what I should watch on Irish Netflix, NowTV, or Amazon Prime when I eventually log off from work this week.

  • VictoriaSmurfit victoria smurfit (@VictoriaSmurfit) reported

    @NOWTV I ve cancelled your service yet you're still charging me. Pls offer me help here as am getting no where on your site. Many thanks

  • scuba_dooba_doo Jason Cockrem (@scuba_dooba_doo) reported

    @NOWTV @WeAreOpenreach @OpenreachHelp Bloody useless the pair of them, couldn’t organise a piss-up in a brewery. Internet and landline outage in Faringdon, Oxfordshire since last Tuesday in the property of an elderly alone without support. Helplines are inept!

  • james_coulson James Coulson (@james_coulson) reported

    @PrimeVideo - you used to be great. Though recently, you’ve lost your touch: you have some great content, but it’s useless if your streaming service & picture quality is unwatchable. Netflix, Youtube, NowTV etc., stream in pin-sharp HD; PrimeVideo: inferior to VHS & stop-start.