NOW TV status: streaming issues and outage reports

Problems in the last 24 hours in Staines, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Ugur Akdemir ↻ (@urakdemir) reported 13 seconds ago from Richmond, England

  @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

• 
  Joseph Noble (@josephnoble70) reported 5 minutes ago from West Molesey, England

  @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

• 
  Luis Costa (@CostaLuis5) reported 8 minutes ago from Farnham Royal, England

  @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

• 
  Luis Costa (@CostaLuis5) reported 14 minutes ago from Farnham Royal, England

  @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

• 
  Matt (@MattX1971) reported 22 minutes ago from Hillingdon, England

  @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

• 
  Mandy Andrews (@mandy_andrews3) reported 29 minutes ago from Hounslow, England

  @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

• 
  Theo M-T🏎🏁✝️ (@BowenKnight_24) reported 29 minutes ago from Spelthorne District, England

  NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

• 
  Luis Costa (@CostaLuis5) reported 33 minutes ago from Farnham Royal, England

  @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

• 
  Jon Platt (@jonplatt89) reported 57 minutes ago from Hillingdon, England

  Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Jones (@Chris211162) reported 11 minutes ago from Dundry, England

  @NOWTV , my app has disappeared from my home screen. Please can you help?

• 
  🔞Ceres Clouds ⛅ (@CeresClouds) reported 12 minutes ago

  @LesbeanTiefling ah well that'd be an endorsement and they're not paying me for that! however i CAN tell you to avoid 'NowTV' who were my previous provider and absolutely ******* terrible

• 
  Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported 12 minutes ago

  Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

• 
  Camilla Morgan (@camillamorgan) reported 15 minutes ago

  @NOWTV I joined the non-flexible membership in error and tried to cancel it immediately. I sent an email to your customer service but have not heard back.

• 
  tiger b (@tiger_brooke) reported 16 minutes ago

  ok how are people in the UK watching Hacks when it drops at 2am? my vpn just stopped working at the worst timing on a US max account and i'm gay and panicking someone pls help a gal out, I simply cannot wait and avoid spoilers till it's out on NowTV on 17th April.. 🥲 #HacksHBO

• 
  Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported 16 minutes ago

  Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv

• 
  The Vanquish (@TheVanquish) reported 17 minutes ago

  @NOWTV when are you going to fix your app so that it doesn’t crash after every commercial break & randomly crash during a game 🤔💩

• 
  💯 Di 💯 (@DiBrander) reported 18 minutes ago

  Heads up to anyone looking to watch the SPFL games at home tonight… My Sky app isn’t working (via Virgin Media) and I’ve heard that some folk are having issues with their fire sticks too. I’ve bought a day pass with NowTV to stream Sky Sports. Just hoping to spare folks frustration and heartache if they don’t have a ticket to go to the game and then can’t get online either! (I know it won’t be a problem for everyone)

• 
  Pocket Digital (@PocketDigitalUK) reported 20 minutes ago

  @NOWTV your phone line isn’t working - please can someone help me?

• 
  Jacqueline 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported 21 minutes ago

  Is there an issue with @EE television and @NOW my premium channels are down and I can't get into the app? #EE #nowtv