NOW TV

Is NOW TV down in Esher, Surrey, England?

Problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Esher, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Esher, Surrey, England 04/24/2024 15:55

April 24: Problems at NOW TV

NOW TV is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (34%)

    Crashing (34%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (28%)

    Sign in (28%)

  4. Playback Issues (5%)

    Playback Issues (5%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Esher, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Isleworth, Redhill, Chertsey, Streatham, City of Westminster, Holborn, Hammersmith, Wandsworth, Ealing, Sutton, Staines, Woking and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Buffering
United KingdomLondon Playback Issues
United KingdomLondon Buffering
United KingdomCroydon Sign in
United KingdomIsleworth Buffering
United KingdomCroydon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • DrChrisMoRo Dr.Morriss-Roberts PhD MA CSci (@DrChrisMoRo) reported

    @NOWTV for broadband is the absolute worst. I spend more time on the phone to them each month than I do my family. The service is terrible - last month five days without internet. Honestly - the worst! Ill and furious. #heartfailure #broadband

  • tarajaneoreilly Tara Jane O'Reilly (@tarajaneoreilly) reported

    @florencerees93 NowTV!!!!! do you have a login? I'll give you mine if not 🥰

  • UmbralDaemon Umbral Daemon (@UmbralDaemon) reported

    @scottf646 @NOWTV They’ll charge you for **** you didn’t subscribe to and for months after you cancel. ******* awful service. Don’t even bother with free trials, you’ll get screwed hard. I don’t know anyone who had a good experience with them.

  • rmhood300 Richard Martin Hood (@rmhood300) reported

    @NOWTV I've given up on calling because, after many calls over a month it has done no good. It's showing as an issue on the "community" but as far as I can tell you simply just don't care. My only recourse is to try embarrassing you via social media.

  • DrLucid man of mystery (@DrLucid) reported

    @nowtvhelp @nowtvhelp #nowtv ...so is there any help you can offer that might get me back on?

  • DANTHEMAGPIE DANALDINHO 🇸🇦 (@DANTHEMAGPIE) reported

    Anyone else having trouble with NowTv?

  • BeatnikBPC BP Crawford 🍀 (@BeatnikBPC) reported

    @NOWTV you need to fix your rules. A TV Chromecast shouldn't be part of your devices given that ANOTHER device is needed to cast to it; therefore taking up two slots of the 6 you pay for. It's stupid.

  • stevieszeds7 steviez (@stevieszeds7) reported

    @NOWTV Can someone please email me to try and get a resolution as help centre is no use

  • catherinetroy catht (@catherinetroy) reported

    @NOWTV I've found out it was on my work email I need it cancelled asap

  • Wild1145 Ryan Wild (@Wild1145) reported

    So apparently I picked a bad day to WFH because my @NOWTV Broadband has decided to run soooo slow I can't keep a VPN connected on my work laptop. But "There's no fault on the line" which is super useful when a fault had been identified by Openreach and not-fixed before.