NOW TV

Is NOW TV down in Epsom, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Epsom, Surrey, England 01/21/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (41%)

    Crashing (41%)

  2. Sign in (25%)

    Sign in (25%)

  3. Buffering (24%)

    Buffering (24%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Epsom, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Wandsworth, Croydon, Fulham and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomHammersmith Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • kayleylou kaykaylou (@kayleylou) reported

    @NOWTV bought a sky sports mobile month pass and it doesn't work on my husbands phone! Worked fine yesterday but says today we need to buy a pass.... any help please?!?! #nowtv

  • NinaHar87768503 Nina Harris (@NinaHar87768503) reported

    @NOWTV please can you DM me. Need help with my account and can’t log in to get help. Thanks

  • cragster Craig Hanna (@cragster) reported

    @NOWTV Can you see the attached image. Does that not show where the problem is.

  • ginnyk222 gmk (@ginnyk222) reported

    @SkyUK Still no refund from NOWTV promised to me for 2 services I never asked for - &3 & £9.99 for monthly pass and boost for both December and January. And I really need to £s because there is no work in my sector due to Covid! NOWTV do the right thing and refund me £25.98 NOW

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SteffanSmith We're aware of an issue causing this to happen with some devices Steffan, could you possibly try clearing your browser cache for the NowTV website or attempt to access the link with a different browser?

  • LuvverDuck LuLu (@LuvverDuck) reported

    @NOWTV I tried using Edge browser = Chat apparently has connection problems (no problem at my end) Can you just tell me why the Prime app on the Now TV stick is having issues with opening (telling me there's connection problems but there's no problem at my end or with any other app

  • DaveW71 David Wilson (@DaveW71) reported

    @nowtvhelp the worst online help I've ever come across. Paid for a NowTV day pass and spent an hour trying to play it. Joke

  • JamesHydenDJ James Hyden (@JamesHydenDJ) reported

    @TheWizardOfIce @NOWTV So boring. I actually started doing some work during the second half.

  • tonyflaig anthony flaig (@tonyflaig) reported

    @NOWTV Has NOW TV considered improving their customer service I don't quite understand and why it is so difficult to access account information such as payments and why it is only seems to be accessible on your websites help section surely it should be detailed in my account?

  • JanetCo40996272 Janet Collins (@JanetCo40996272) reported

    @plusnethelp having problems with home wifi. Having to switch to phone mobile data at home, as wifi is not reliable. Struggling to watch prime, nowtv and netflix due to buffering. Waiting to speak to customer service, but no idea how much longer I will be kept waiting. Help!