NOW TV

Is NOW TV down in Epsom, Surrey, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Epsom, Surrey, England 10/14/2025 13:45

October 14: Problems at NOW TV

NOW TV is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (40%)

    Crashing (40%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (12%)

    Playback Issues (12%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Epsom, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, City of Westminster, Richmond and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • liam_stevenson Liam Stevenson (@liam_stevenson) reported

    I can say with utter sincerity that @NOWTV is the worst streaming service with a totally garbage experience.

  • davidcochrane David Cochrane (@davidcochrane) reported

    I cannot watch NOWtv (Sky) at the moment without aggressive preroll ads saying if you have a tv you need to have a licence. Literally little to zero effort being made to make Irish tv channels actually available on Smart tv devices. Just make an app/apps that work.

  • MUFFDUFF69 THE OLD WAYS.🇮🇪🇵🇸 ➡️➡️ YNWA (@MUFFDUFF69) reported

    @nowtv what's going on I'm trying to watch the match but keep getting code 9 error

  • teodove teo (@teodove) reported

    nowtv is truly the worst streaming service on the planet

  • LukeWesleyPrice Space Shuttle: A Photographic Journey (@LukeWesleyPrice) reported

    @NOWHelpTeam hey @NOWTV trying to watch #houseofthedragon #GameOfThrones and im@stunned how low the resolution is. It is SHOCKING, then an advert comes on and it’s crystal clear! You are disgrace to offer your content in such awful resolution!!

  • mikeperrett Mike Perrett (@mikeperrett) reported

    Why is it that my Netflix equipped Sony Bravía TV constantly exits Netflix every time I try to steam a programme. The NowTV box connected to the TV has no such issues, #DumbTV #SonyBravia

  • BanjGames Banj (@BanjGames) reported

    @PteroSaturn Exactly, I am streaming Southpark on nowtv with no issues but basic chat functions on things refuse to work and most of Twitter is just blank. So weird.

  • Cypnos Cypnos (@Cypnos) reported

    Two consective days I can't watch the Chelsea game on PC as NowTV isn't letting me sign in for some reason

  • knyune chloe (@knyune) reported

    I mustered up the courage to ring NowTV to ask for a refund or some sort of discount but he said that basically I have to wait the 10 days to make sure the issue is resolved because if the issue persists they can only refund me ONCE so like, if i ask for a refund now i'll only

  • ACWChemtools CHEMICAL TOOLS (@ACWChemtools) reported

    Is #nowtv the worse website ever. I cannot believe in response to "I cant login" the route to a solution is to ask you to login????