NOW TV

Is NOW TV down in Epsom, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Epsom, Surrey, England 02/18/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (31%)

    Crashing (31%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (25%)

    Sign in (25%)

  4. Playback Issues (12%)

    Playback Issues (12%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map Near Epsom, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Southwark, Fulham, City of Westminster and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomSouthwark Sign in
United KingdomLondon Buffering
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomLondon Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • gamergody Gody (@gamergody) reported

    @SkyHelpTeam slight issue. Apparently the TV from Sky app on Xbox doesn’t have all the shows indexed that it should, such as @NBCOneChicago’s latest season(s), however the NOWTV app does as well as the mobile Sky go app as well as on demand on Sky boxes. Pls fix the app 🥺

  • frostysmaug charlotte 🏴‍☠️ (@frostysmaug) reported

    none of the servers on any of the websites i usually use are working :( am i gonna have to pay for nowtv pls no

  • turnedtofire turned to fire (@turnedtofire) reported

    Tried using @NOWTV's chatbot to get things sorted, but its algorithms drove me towards options for problems I don't have (e.g. unauthorised use of my payment card by a family member or thief, rather than by NOW themselves).

  • chinee28 Claudia (@chinee28) reported

    @adh_73 @ITVX Are you watching from nowtv too? Not sure if the issue is with them or ITVX. Hopefully it will get sorted soon 🤞🏽

  • nickosborn nickosborn (@nickosborn) reported

    @NOWHelpTeam I’m massively being mucked around! I have been billed £35 for Sky Cinema since ordering it on November 28th for an agreed ‘2 months for the price of 1’ deal. I tried calling Sky TV, but they told me to call NowTV. NowTV then told me to use chat which doesn’t work WTF

  • VickiUK1981 Vicki (@VickiUK1981) reported

    @NOWTV help! My husband accidentally paid for a sports pass a few moments ago but we don't want it. How can we cancel please?

  • turnedtofire turned to fire (@turnedtofire) reported

    Tried posting on their forum, but it's just users helping other users, and the same thing happened there - despite me being very clear that @NOWTV themselves had taken a payment I didn't authorise, people just told me to use options that do not help my situation.

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @everystepfit Thanks for getting back to me Nancy. Unfortunately I can only advice on issues with NowTV and wouldn't be familiar with the roku channel store. Maybe the have a different store for applications? -GH

  • marv33067105 MARV 🇬🇧🇪🇺🇺🇦 (@marv33067105) reported

    @NOWTV_It what is wrong with your picture quality? The black is speckled and there appears to be an overlay across the screen. Only happens in NowTv - other services are fine!!!

  • SriRamVeee sriram (@SriRamVeee) reported

    @NOWTV it's a pain calling nowtv for internet issues, horrible. I'd been on call, wait time to talk to someone was around 30 mins and the person disconnected the call literally, someone has to check this. It is really frustrating #NOWTV #horrribleNOWTV #poorcustomerservice