NOW TV

Is NOW TV down in Banstead, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 01/01/2026 17:15

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (22%)

    Sign in (22%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Wandsworth, Croydon and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHammersmith Sign in
United KingdomWandsworth Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomCroydon Playback Issues

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • teniljohnyong liz 🌙 (@teniljohnyong) reported

    my god is nowtv really this ******* bad??? not only does the video quality go down randomly for half the movie, the audio is terrible too, either out of sync or it ends up sounding like I'm listening through a can

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @nsbeddoes_music Thanks Neil, what device do you use to watch NowTV on? And do you have the same issue when you watch on another device? -GH

  • sim_poy Simon Poynting (@sim_poy) reported

    No #NowTV broadband service for over a week. Openreach engineer says line OK, been sent a new modem, obviously a problem #Sky should sort out, got to wait till Tuesday for another BT engineer to come and say there's nothing wrong. Stuck in a loop.

  • JebusMcMuffin Fuecoco McMuffin (@JebusMcMuffin) reported

    @L3wdOwl I agree, the constant spam is the reason so many people use ad blockers for browsers and apps. Especially on a service you're paying for. It's why I have a problem with the current NowTV subscription model too.

  • rodstanley Rod Stanley (@rodstanley) reported

    @LukeTurnerEsq Hm. We’ve now been trying to ‘cast’ it from the NowTV app to the tv but it keeps throwing up an error message, like we aren’t allowed to do that. Can cast other programmes on Now but not that one.

  • mrbakerphysics Chris Baker 🚀⚽️ (@mrbakerphysics) reported

    @Zacnaloen Yeah happened a few times recently - they seem to be editing it for the cinema, not a living room. This combined with the terrible bit rate on NowTV made Raised by Wolves unwatchable. Literally couldn't see what was happening.

  • loobyloud1 Louise Dawson (@loobyloud1) reported

    @NOWHelpTeam It’s back on now. Was a temp thing. Trouble is the nowtv fix suggested it was our cable but it wasn’t. Would be nice to have accurate troubleshooting.

  • EightOxbow OxbowEight (@EightOxbow) reported

    @NOWHelpTeam @Lizzee_d Hi Team, I’m getting the same issue. All previous episodes work. There always seem to be an issue with HAYU content on nowtv.

  • unmoisturised CJ (@unmoisturised) reported

    Seriously need someones nowtv login to watch the white lotus. I’m desperate

  • matt_saunders_ Matt (@matt_saunders_) reported from Marazion, England

    @Kjvincent1979 I use DirectSave which is the cheapest I could find - with an inclusive landline package it costs me about £30 a month. Brilliant customer service, only issue was when a router died. New one arrived 2 days later. 45-50 mb downloads.Also a NowTV stick so I can access sky channels.