NOW TV

Is NOW TV down in Banstead, Surrey, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 12/17/2025 08:50

December 17: Problems at NOW TV

NOW TV is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (22%)

    Sign in (22%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: Wandsworth, London, Croydon, Fulham, Hammersmith and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomCroydon Playback Issues
United KingdomLondon Buffering
United KingdomFulham Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • RafLee84 Scarlet_Beech (@RafLee84) reported from Lambeth, England

    How to watch HBO in UK ( sky is too expensive, NowTV stream is very low quality ) ?

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • arrowanaman Alan Thorogood (@arrowanaman) reported

    Hi @NOWTV why does your app rarely work first time on my Samsung tv - I have to restart, log out. So frustrating. All other apps - bbc, Netflix Amazon work fine

  • JoeHancockUK Joe (@JoeHancockUK) reported

    @NOWTV Sorry late reply but issue persists and seems to be on all channels but usually the main event?

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @EmilyFlump Hi Emily, for a free trial to work, you automatically create an account. If you have forgotten your password, all you need to do is go to the Nowtv website, click sign in and forgot password and use whatever email address you used for the free trial

  • artjoyliving artjoyliving (@artjoyliving) reported

    @Channel4 Please provide a Medium Quality setting for those who don't have the latest smart TV and laptop to enjoy too via broadband. There is one on your phone app but not the website which seems to use the same codecs as NowTV which people also have huge difficulty with.

  • Oddnut Marie Davies 💙 (@Oddnut) reported

    @NOWTV Yes, still the same problem. It's been two days now. I've tried on both my smartphone (Samsung Note 9) and my TV (JMB make) and both give the same, "Oops, something's gone wrong" response.

  • tarcief Tracie Caroline fergusson (@tarcief) reported

    @NOWTV It’s won’t let me I’ve tried till my face has turned blue This is how you lot scam venerable people please help me I don’t have the money 💴 to pay

  • BroganKirkby 𝐁. (@BroganKirkby) reported

    @NOWTV I’ve had a weeks free trial and have since tried to cancel my subscription and any passes but have no been able to as there are none appearing on my account but I have been charged?? Please can you help me!!

  • MKUltraLegend Dr. Heath LEGEND (sub to my YT) (@MKUltraLegend) reported

    @NOWTV I mean, many creators have said it’s one of the worst movies of the last decade.. in a similar bracket as Cats, so theirs the morbid curiosity watch I suppose.

  • red_oid11 clownbaby (@red_oid11) reported

    @AlexPaknadel @NOWTV Everything down, can't login either and broadband out.

  • thotdem0n THOT PATROL (@thotdem0n) reported

    what’s the worst streaming service and why is it nowtv