NOW TV

Is NOW TV down in Banstead, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 03/09/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (32%)

    Crashing (32%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (27%)

    Sign in (27%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Fulham, Hammersmith, Godstone, Southwark and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomLondon Buffering
United KingdomCroydon Crashing
United KingdomLondon Buffering

Community Discussion

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NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • niallmcgee niallmcgee (@niallmcgee) reported

    Hi @NOW we watched episodes 1+2 of Clarice last night. Today can't find it on the STB (YouView) or on the NowTV app. There was no indication of imminent expiry on either STB or app yesterday. Does your app have a problem, or have you just removed it with no notice?

  • jermain245 Jermain (@jermain245) reported

    @NOWTV can you tell me why despite cancelling my subscriptions I keep getting charged? Website isn’t helpful and not clear as to how to call to fix this issue. Any help would be appreciated.

  • NOWHelpTeam NOW Help Team (@NOWHelpTeam) reported

    @nsbeddoes_music Thanks Neil, what device do you use to watch NowTV on? And do you have the same issue when you watch on another device? -GH

  • sim_poy Simon Poynting (@sim_poy) reported

    No #NowTV broadband service for over a week. Openreach engineer says line OK, been sent a new modem, obviously a problem #Sky should sort out, got to wait till Tuesday for another BT engineer to come and say there's nothing wrong. Stuck in a loop.

  • jordanmcgowan95 Jordan (@jordanmcgowan95) reported

    Ano I use nowtv so not everyone the same but every time I’ve put on the darts it’s been jumping like **** as if it’s fast forwarding to catch up on throw. No other channel does it just when the darts is on. Anyone else got this problem 🤯

  • FranklyWrites Katherine Franklin (@FranklyWrites) reported

    Honestly, NowTV shows you ads even after you pay them, and their subtitles don't even work for half the lines. What's the point?

  • JebusMcMuffin Fuecoco McMuffin (@JebusMcMuffin) reported

    @L3wdOwl I agree, the constant spam is the reason so many people use ad blockers for browsers and apps. Especially on a service you're paying for. It's why I have a problem with the current NowTV subscription model too.

  • JennyPreston13 Jenny Preston (@JennyPreston13) reported

    @NOWTV terrible customer service - being told that they trust me enough to give me an email address, as they can't find my payment. Trying to cancel membership as not clear what I was signing up to. #trustnotrust

  • Kit__Kate Kate Brazier (@Kit__Kate) reported

    @NOWTV broadband appears to be down in GU24. Virtually no mobile signal here so can't access website. Please advise fix time.

  • Jon_the_Deacon Deacon Jon (@Jon_the_Deacon) reported

    So apparently I cannot purchase the Cinema pack on NOWtv because my card will not work because NOW demands a house number. We only have house names in our village and when I select my address from the drop down it leaves the house number blank @NOWHelpTeam