NOW TV

Is NOW TV down in Banstead, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 12/03/2025 05:40

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (20%)

    Sign in (20%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Wandsworth, Hammersmith, Hounslow and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomCroydon Buffering
United KingdomWandsworth Crashing
United KingdomLondon Crashing
United KingdomLondon Playback Issues

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • RBwithTheTweets unknown. (@RBwithTheTweets) reported

    @carriewarrie1 @NOWTV @NOWHelpTeam I am also having the same issues as Carrie, my guarantee speed should be 80mbps and I am getting 9mbps or less, this is daylight robbery!!!

  • turnedtofire turned to fire (@turnedtofire) reported

    Tried posting on their forum, but it's just users helping other users, and the same thing happened there - despite me being very clear that @NOWTV themselves had taken a payment I didn't authorise, people just told me to use options that do not help my situation.

  • MigryM migry_main (@MigryM) reported

    Wrote to my local #Tory MP @ShaileshVara asking for all BIG companies to be forced by law to provide 0800 customer support. The "SOLUTION" suggested by @grantshapps to the total lack of customer support from @nowtv was to contact Citizens Advice. #WTF ? How on earth can they help

  • NoleLondon 𝚗𝚒𝚌𝚔. A⑨ (@NoleLondon) reported

    @Lou__007 have u watched anything decent on netflix/ prime/ nowtv recently? I spend hours searching for good programmes and can't find anything... started a few shows but haven't finished them. HELP lol

  • Stealthygamer5 Stealthygamer (@Stealthygamer5) reported

    @NOW NowTV/Sky should be investigated for their misleading adverts, terrible customer service and their absolute atrocious "robbing" of money from customers

  • VickiUK1981 Vicki (@VickiUK1981) reported

    @NOWTV help! My husband accidentally paid for a sports pass a few moments ago but we don't want it. How can we cancel please?

  • SriRamVeee sriram (@SriRamVeee) reported

    @NOWTV it's a pain calling nowtv for internet issues, horrible. I'd been on call, wait time to talk to someone was around 30 mins and the person disconnected the call literally, someone has to check this. It is really frustrating #NOWTV #horrribleNOWTV #poorcustomerservice

  • nickosborn nickosborn (@nickosborn) reported

    @NOWHelpTeam I’m massively being mucked around! I have been billed £35 for Sky Cinema since ordering it on November 28th for an agreed ‘2 months for the price of 1’ deal. I tried calling Sky TV, but they told me to call NowTV. NowTV then told me to use chat which doesn’t work WTF

  • Cathrin56707799 Cathrine Robinson (@Cathrin56707799) reported

    @NOWTV can you please help with my account as my membership is suddenly not working? Thanks

  • sayswhatnow sam 💬 (@sayswhatnow) reported

    @scottygb The NowTV app really is awful