NOW TV

Is NOW TV down in Banstead, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 11/27/2025 08:00

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (32%)

    Buffering (32%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Hounslow and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Playback Issues
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomHammersmith Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • funny4nothin punnyfornothin (@funny4nothin) reported

    @NOWTV Well it doesn’t work in Chrome, it won’t open in Firefox and it not doesn’t seem to be online in Safari. Pretty, pretty good.

  • ClarityCulture Clarity Culture (@ClarityCulture) reported

    @MahyarTousi Least worst for the BBC, who are terrified that if they can’t force you to pay an over priced licence fee, then their terrible content won’t stand a chance in the real world. Netflix, Amazon, NowTV, etc offer better/more content for almost half the price and YouTube is free.

  • MrNTango Mr (@MrNTango) reported

    @NOWTV hi I'm having slow broadband problems to the poi t where even websites are not loading. Technical check says it's good. But it isn't the case. I have checked everything and restarted everything on my end.

  • littleblondpea 🌸🌸 Caroline 🌸🌸 (@littleblondpea) reported

    @NOWTV morning guys. We can't access Amazon. It seems Sky customers are having the same problem due to @SkyUK Sky Shield blocking the site. Please advise.

  • radiosontrains Michael Seddon (@radiosontrains) reported

    nowtv tv app is one of the worst i’ve ever used

  • ginnyk222 gmk (@ginnyk222) reported

    @SkySportsPL @bet365 Sky you own NOWTV. I have been promised a refund of £25.98 for being charged in Dec’20 & Jan ‘21 for your “boost” & “pass” even tho cancelled on 4th Dec for Sky Cinema pass.Please have yr NOWTV refund these 2 months totalling £25.98, thank you! I am not working now due to Covid

  • southears1 Amy Southeard (@southears1) reported

    Oh @NOWTV #nowtvbroadband its cheap but it is not worth the pain. Awful broadband. Time to look elsewhere already!!

  • LarfortheTree Larfor (@LarfortheTree) reported

    @NOWTV I honestly don't think we should pay £3 to have standard quality added to the subscription. It should be included. #boost #nowtv #hd

  • MagicSpecs Stefen von Lewisburg (@MagicSpecs) reported

    @NFLUK Or... for £4 more get all NFL games plus all other Sky Sports programming for the next month via a NowTV month pass. NFL Game Pass continues to offer the worst value of any sport service.

  • salferry76 Sal Ferry 💙 (@salferry76) reported

    @SkyHelpTeam @MartinKatscan Having the same issue here and there seem to be a large number of Sky broadband and Nowtv broadband users with the same problem.