NOW TV

Is NOW TV down in Banstead, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 02/20/2026 09:45

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (32%)

    Crashing (32%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (25%)

    Sign in (25%)

  4. Playback Issues (12%)

    Playback Issues (12%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Southwark, Fulham, Bromley and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomSouthwark Sign in
United KingdomLondon Buffering
United KingdomLondon Crashing
United KingdomLondon Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulAnthony1892 Paul Anthony. (@PaulAnthony1892) reported

    @pnuttuk @NOWTV I’m thinking of changing from full broadband Sky package to Now TV where you can still pay for movies and sport all at about less than half the cost. The only issue is no multi room what do you think...

  • CarolHorsley3 Carol Horsley (@CarolHorsley3) reported

    @NOWTV can you please help. I been charged four months worth of Sky Sports, without ever wanting it, it has now cost me £135.96! I bought a Now TV Roku which had a free month of Sky Sports. I have now been offered £33.99 credit to use with Now TV, very upset. Help!

  • Poptimism POPPY (@Poptimism) reported

    @ohfeebeelay @NOWTV How did you fix this?

  • sckyAmum AASHILE⁷ (@sckyAmum) reported

    @ HOW AND WHERE ARE YOU WATCHING IT?! i bought nowTV just to watch it but it’s not bloody on there... help me out PLEASE abeg

  • GFarrellWriter Gabriel Farrell (@GFarrellWriter) reported

    Also @NOWTV how on earth does your film rating system work? There's no way a film like that can be 1 and a half stars on there

  • Richscfc2020 Rich Carr (@Richscfc2020) reported

    @NOWTV Possibly the worst film I've ever seen in my life. 💩

  • PhantomPhily PG Quips (@PhantomPhily) reported

    @NOWTV Come on Now TV, you must know this film was awful, don't waste your time advertising terrible films, not going to bring you anymore subscribers. Plenty of good stuff on Now TV, this isn't one of them.

  • LeanneRoberts4 Leanne Roberts (@LeanneRoberts4) reported

    @NOWTV who can I contact about issues with subtiles? Watching a programme and half of the dialogue is missing

  • SteveRowley Steve Rowley (@SteveRowley) reported

    @virginmedia My #Broadband speed is just 8.2mbps and has been for weeks! The main problem is that when that get's through the front door I'm not left with much to share with my wife and our three kids. God help us if the dogs ever ask for an iPad! @UswitchUK @NOWTV

  • KonArmyTweets KonArmy (@KonArmyTweets) reported

    @nowtvhelp @michelleruane @NOWTV Hi I am also having problems this morning. Worked fine all last night and can not log into any of my devices. It says login details not recognised. Tried resetting my password but the link wouldn't work. Uninstalled and reinstalled all apps but no joy.