NOW TV

Is NOW TV down in Banstead, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 12/09/2025 21:10

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Fulham, Croydon, Wandsworth, Hammersmith and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomFulham Buffering
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomCroydon Buffering
United KingdomWandsworth Crashing

Community Discussion

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NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • miaecon31 Mia-Elizabeth connor (@miaecon31) reported from Loanhead, Scotland

    @NOWTV how do I find my user name. The “help desk” of awful and I’m getting now where

  • JaneMortgages Jane Farley (@JaneMortgages) reported

    @NOWTV How does this work? Do I need a box or a stick to plug in the TV?

  • PAULDREWERY Paul (@PAULDREWERY) reported

    The BBC TV this year... Is the worst ever. No wonder we don't pay for a license. Its all about Netflix, Prime and Nowtv. Mr BBC you don't even have one good blockbuster film on. @BBC

  • robmitchell1987 Robert (@robmitchell1987) reported

    @nowtvhelp can you help me please. I purchased the stick with 1 month free but it would not let me move forward without starting the 7 day free trial which I'm currently on. I have logged in to redeem my voucher and it says it's not recognized. please can you help me #NowTV

  • JGB_x Jessica Beattie (@JGB_x) reported

    @virginmedia had a box fitted today, my nowtv box is saying the strength is ‘fair’ when it’s 2m away from the WiFi box, anything you can do it help? Download speed is 28.35 which isn’t really what we were expecting from you?

  • Phiddel1 Phiddel (@Phiddel1) reported

    @NOWTV we were upgrading our broadband is the Internet speed you‘ve delivered was too slow. Now you are charging more then agreed on the phone and confirmed by email. Your chat is not working as well. Please send me a dm how to solve this.

  • BenCramp2 Ben Cramp (@BenCramp2) reported

    Never had customer services like it, my @NOWTV stick remote has broken and I'm told I have to go back to the shop I got it from over 2 years ago and ask for a replacement remote. Pay for for 3 passes a month and cant even send a replacement

  • graythegeek Gray (@graythegeek) reported

    @NOWTV all my ‘continue watching’ items have disappeared? Is there a glitch?

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @anniekinsb9 Annie, I am sorry to hear that can I ask is it the nowtv stick or the Roku stick you have the issue with?

  • BikeCoxy Mark Cox (@BikeCoxy) reported

    @NOWTV @nowtvhelp Can you help? I have just had my monthly phone charges for TWO calls I made to the NOWTV support line for a new Broadband service. The call charges total nearly £50 for around 12 minutes from a UK Landline. This cannot be right for a support line. #shocking