NOW TV

Is NOW TV down in Banstead, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Banstead, Surrey, England 02/19/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (32%)

    Crashing (32%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (25%)

    Sign in (25%)

  4. Playback Issues (12%)

    Playback Issues (12%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map Near Banstead, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Southwark, Fulham, Bromley and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLondon Sign in
United KingdomSouthwark Sign in
United KingdomLondon Buffering
United KingdomLondon Crashing
United KingdomLondon Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • apoma apoma (@apoma) reported

    @NOWHelpTeam Nowtv cancelled the service because another provider told you they'll be taking over my phone line because their customer is moving to my address. That is totally wrong, noone is moving to my address and it takes you 2 weeks to reconnect my broadband. That's terrible

  • debsbishop Debs Bishop (@debsbishop) reported

    @NOWTV ordered broadband and entertainment pass but not been sent anything to watch it on. Can you help??

  • alisonlaurabell Alison Bell (@alisonlaurabell) reported

    @GreavesBell14 NowTV is the worst of the worst, don’t do it.

  • LeenaG Leena Gupte (@LeenaG) reported

    @chao_xian @DilwoarHussain NowTv who may also prove to be terrible. But they're cheap compared to Virgin.

  • idiotsyncratic Jasmine Naziha Jones (@idiotsyncratic) reported

    I know thoughts aren’t real but sometimes I get stuck in this scenario where I’m explaining to my mum, over the phone, how to work NowTv and I get so scared.

  • bubba1966uk Ian Brownlow (@bubba1966uk) reported

    @NOWHelpTeam Free practice 1 has begun at the Mexico Grand Prix and I STILL cannot use my NowTV account to watch it. As well as fixing the problem what sort of refund will I be getting?

  • HeyMissPrice Emma 🌈 〓〓 (@HeyMissPrice) reported

    @NOWTV I’m having big issues with my new account. I’ve been billed for a cinema pass when trying to install the app on my TV (it said it was a free 7 day trial). I cancelled it immediately. Now being told I signed up for it alongside Ents & I didn’t! It’s two diff sign up times.

  • relatvi Smith (@relatvi) reported

    @AShor0169 @NOWTV Had exactly the same issue but i was helped by a hacker called cr4ckware on Instagram he can help you

  • Superkat24 Katherine Reese (@Superkat24) reported

    @NOWTV how can I contact you if there is no option to speak to someone on live chat on your site?!! It tells me to get in touch but gives no contact details and takes me back to self help, don't say you have live chat and then not let anyone see where it is!!!

  • rubberroad Rubberroad ☂️ (@rubberroad) reported

    @NOWTV something is broken at your end. All other streaming services I use are fine, but I'm only getting 989 streaming quality when watching cricket