O2 Outage Report in West Kirby, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Kirby, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Kirby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (20%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Kirby, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Liverpool, Upton, Birkenhead and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Upton |
Phone | |
| Birkenhead |
Phone | |
| Liverpool |
||
| Queensferry |
Phone | |
| Upton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Kirby, England
Latest outage, problems and issue reports in West Kirby and nearby locations:
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 been phoning #customerservice, should they be hanging up on me ? Need help #ASAP
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Steve Simpson
(@stevegsimpson) reported
from
Garston, England
@O2 any issues in the L24 area, reception in the area not good at the best of times but has been awful the last couple of weeks.
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Paul Lees
(@PLees321) reported
from
Garston, England
@O2 Awful customer service for my 71 year old mother today. Still not sorted. Promised a call back. Still waiting.
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
30 minutes on the phone to @O2 to pay off my device and then they hang up. Disgraceful customer service.
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Lindsey
(@lindseyjthom) reported
from
Liverpool, England
Had nothing but signal problems since joining @O2 😣
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@O2 can you sort me out my iPhone lead that never arrived as per my order
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jo m b
(@joanreece) reported
from
Liverpool, England
@O2 are awful 😡 so they say with work being carried out it may affect things BUT I cant phone anyone, I cant even send a text to anyone all day this has been it's a disgrace. I run a p/t online business how the hell am I meant to do that!! 😡😡
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Goalie310🏆🏆🏆🏆🏆🏆
(@goalie310) reported
from
Liverpool, England
@MartinSLewis @o2 Martin been asking O2 questions regarding dormant policy on contracts after they’d been taking 7 years worth off a pensioner and only came to attention on his death. They say 12 months back pay, now not after the money just want change to this activity, any help
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can customers still bring phones into Liverpool stores for the O2 Recycle service? Got a few iPhones that I want to trade in. Thanks. James
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 is anyone answering the phone today or am I just sat here listening to your crap music....
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 problem needs resolving today , can you help ?
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’ve been waiting half an hour to speak to customer services??? @O2 🙄
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 why can’t I get through to customer services I’ve been trying to get through for half an hour now????
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Karen
(@Kazz1010) reported
from
Birkenhead, England
@O2 charged me £76 to a scam number whilst I was having a brain tumour removed. After 2 weeks of them offering me £10 off my bill I’m too tired to fight. Please retweet and help me 🙏🏻
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year. Customer services were unhelpful 😢 I’ll be changing phone provider when my contract is up
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Official Shankly Merchandise
(@shanklyshop) reported
from
Liverpool, England
@O2 I’m having more issues with this network, possibly the worst network I have ever been on
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Gary
(@GaryLiverpool) reported
from
Liverpool, England
Over an hour cut off 5 times from @O2 I know you’re operating a reduced contact centre but this is such a bad customer experience with poor options on your IVR system that result in the female robot saying “thanks for calling O2 goodbye” without even getting any help or an agent
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amy harvey
(@amy___harvey) reported
from
Maghull, England
So annoyed with @O2 - because I never signed up for marketing and have their app, they have billed me for an inactive account for over a year and I only realised I was still paying when I got a txt to upgrade! Customer services were unhelpful 😢 I’ll be changing phone provider
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@O2 I just want to buy my contract out, switch my number out to another network oh my god WHY CANT I get through to your customer service line 🙄 shocking customer service this even from use
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
How ******** can @Apple charge you so much money for the IPhone 12 and it not come with a charger? Or even headphone? Robbing bastards @O2 you guys are just as bad
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Sawer
(@JonSawer) reported
@O2 Hi, I’m a Pay Monthly customer.
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Steve Prior
(@steveprioruk) reported
@O2 Hi. Have you got a problem with 4G in South Somerset? Can’t appear to get any data at all?
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❌ David Taylor 🏴🇬🇧❌
(@Taylod61) reported
This is brilliant @o2 4G signal strength 541kbps and we’re paying money for this
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Emma Adams
(@emmaadams50) reported
@O2 really disappointed and frustrated with customer service over the past couple of weeks 🙃 going round and round in circles with no resolution for a missing click and collect order..
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Flavia
(@via_flav) reported
@O2 issue with my priority code not working. Please assist. Just had an embarrassing moment in the shop.
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Patrick Brophy
(@PGBrophy) reported
@O2 Utterly fed up with offers / ads to upgrade my O2 device to a 5G one when none of the locations I live/work at are in your 5G network area - over the last 18m there has been no way to get from you even a very approximate timeline as to when that might happen😡🤬😤
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Colin Woods
(@Colin__Woods) reported
@O2 2 days in, still no service! Please let me know when I can expect some money back cheers
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Jacob Smith
(@smithy15493) reported
@O2 Data signal in Nantwich CW5 has been crap for 6+ months now, signal checker says you know it is and you’re working on it. When? Its unusable, have to constantly disable/enable data just to get a tiny bit to load twitter, and i know others are the same.
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Saby Rai Singh
(@SabyKang) reported
@O2 @jules878 The fix that we all want is bring back nero weekly coffee. We don’t care about anything else
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Tom Stokes
(@TomStokes63) reported
@O2 But… they hang up, or just sit you on a 30 minute hold once you’ve got through. So where do we go then? See how it won’t get sorted here?