O2

O2 Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 02/05/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent O2 outage reports came from the following cities: Bridgend and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Total Blackout
United KingdomMaesteg Internet
United KingdomPontypridd Total Blackout

Community Discussion

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O2 Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • fgethearies FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • ImogensMind 👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • CatTPeters Cat Peters (@CatTPeters) reported from Penarth, Wales

    @O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!

  • gwelfor57 Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • CatTPeters Cat Peters (@CatTPeters) reported from Penarth, Wales

    @O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • clareoj Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • JdBowns91 Jade Bowns (@JdBowns91) reported from Barry, Wales

    @O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable

  • meribelman Peter Williams (@meribelman) reported from Penarth, Wales

    @virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • poppyjayhughes Poppy (@poppyjayhughes) reported

    @O2 how can I have full bars and 4G signal but everything takes ages to load. Signal has been so poor recently

  • JIT_arakeen Jo (@JIT_arakeen) reported

    @O2 Even if you give it for free it's useless as you have the worst signal.

  • matty_mcknight Matty McKnight (@matty_mcknight) reported

    @O2 great customer service. Cleared security only to be hung up by one of your representatives who had no concept of the question i was asking! Horrible experience as per usual :@

  • MahlerRehab SkepticalClassics (@MahlerRehab) reported

    First rubbish service from @VodafoneUK Now an unsolicited phone call from @O2 which was both baffling and quite unnerving. The caller got my name wrong & didn’t tell me why they were calling. When challenged they quoted extensively regarding my activity on the company’s website.

  • SophG_ superpowered (@SophG_) reported

    @O2 hi, been waiting over a week for the tech team to fix my account so that I can login

  • vinnymcp Vinny McParland (@vinnymcp) reported

    @O2 Customer service is challenging! I need to cancel an upgrade and return my phone. Do you have a contact number that doesn’t have me on hold for half an hour and send me to three (so far) different departments?

  • welford85 emmy (@welford85) reported

    @O2 I’ve had no signal / service all morning. I’ve followed your network settings guide and it’s made no difference. Please can someone help?

  • MatthewPetts90 Matty Petts (@MatthewPetts90) reported

    @O2 are you having issues in WF4?

  • WrightShaun_ Shaun W. (@WrightShaun_) reported

    @O2 why do I have a purchase limit on my account I've never had issues before when purchasing my o2 account

  • shanewaplington Shane (@shanewaplington) reported

    @O2 @O2 can u help me? Ive been charged twice for this months bill. Both for different amounts.