O2 Outage Report in Stroud, Gloucestershire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent O2 outage reports came from the following cities: Gloucester, Malmesbury and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Malmesbury |
Phone | |
| Cheltenham |
Internet | |
| Cirencester |
Phone | |
| Gloucester |
Phone | |
| Gloucestershire |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
Apparently @O2 is down.... just tweeting using my O2 4G now!
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 despite my owing 0.00 - my phone remains blocked. 45 mins now trying to get thru to cust service. Request to unlock had not been put thru when bill was paid over 24 hrs ago!!!! V unhappy long term customer #o2 #rubbishservice #loyaltymeansnothing
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
Well despite repeated direct messages from @O2 it seems they are unable to help a long standing customer (15+ years) with an issue on phone that’s under warranty !! I tried visiting my local o2 shop also they can’t help !! #o2 #verypoorcustomerservice
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Richard Rudkin
(@tricky_dickie87) reported
from
Gloucestershire, England
@O2 I need some help with a priority topic please
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Simon Robinson
(@simon5666) reported
from
Gloucestershire, England
@O2 just need to confirm my o2 contract will cancel. As I did ring you over a month ago but had no confirmation that it will end.
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Joe M
(@afroking_jonty) reported
from
Cheltenham, England
@O2 worst customer services ever 🤧 they want you to call them (you never get through) to make a payment, any other decent org you can simply make a payment online. They make it so difficult the moment you indicate you want to leave. Even have guts to send threatening letters KMT
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Victoria Thomas - The Mighty Dragon 🇺🇦
(@BertieChan55) reported
from
Cirencester, England
@O2 is there a problem with the network today?
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 very upset 15+ year customer . Phone cut off - bill paid balance 0.00 - on hold over 20 mins still not spoken to anyone #nofestivegoodwill #o2 #poorcustomerservice
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Daniel French
(@dancfrench) reported
from
Malmesbury, England
@O2 Well, that’s a lie. Just been online chatting with Prinash and he’s sorted me some compensation for the hassle. Would still prefer a network though.
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
A little bit angry with @O2 ... 55p a minute for a call to a 0844 number??? Wtf! How is that right? I was on hold for 30 mins- got hung up on... on hold another 30 mins before resolved issue... now I know why my DD is so high this month!!! £31.20 for 2 calls? 😡😤😡😤😡😤😡😤😡😤
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@JamesOsypiw @VodafoneUK @O2 I’ve always hated Vodafone. I’ve been with O2 for about 10 years now, signal isn’t great, ever but the benefits are always worth having
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Jen Sealey
(@jensealey) reported
from
Cheltenham, England
Hello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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beijinggail
(@sargeant_gail) reported
from
South Cerney, England
@O2 how can I get help with an issue on my handset? When I call cust service they say not taking calls for this.....#o2
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Tom
(@Glawsboy84) reported
from
Longford, England
@Gemma_Fox @O2 EE & especially Vodafone seemed to have decent coverage but the latter often lacking in deals, moved to 3 last year & coverage/speed is awful, only 2 months until I can switch again! Always have a look at MSE for decent deals.
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Dave Ryland
(@DaveRyloRyland) reported
from
Gloucestershire, England
Anyone know how on earth I get to speak to a real person @O2? Gave up holding at the weekend and losing the will on hold today. Quite possibly the worst customer service I have ever had. This is an unresolved problem from April! Actually there is no customer service!
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@ClareLee1962 @O2 Aaaaah. Havent needed to call anyone. Heard rumour they're down coz everyone is suddenly working from home 😶
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Sticky
(@stickybloke) reported
from
Cheltenham, England
@O2 I’d like to cancel my contract (within first 14 days) however your online chat isn’t available and there are no other options anywhere online or in the app.
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Adrian Phillips
(@PhillipsAdrian) reported
from
Cheltenham, England
@O2 @O2 dear O2 I am very happy with the service you provide but I will switch to another mobile provider if you advertise on the far right GBNews
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beijinggail
(@sargeant_gail) reported
from
Cirencester, England
@O2 Responding over 6 hours after my post isn’t much help !!! #poorcustomerservice #o2
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
Totally agree, James in O2 #Cheltenham was epic! I am pretty tetchy myself but he never gave up... on an incredibly complex issue. Give the guy a pay rise! @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa Laverty
(@PippaLaverty) reported
@O2 Tuesday lunch time they said they would get back to her within 48 hours and haven’t she’s really worried. Tried calling customer service everyday. Can I DM you her details so you can contact her she doesn’t have social media
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Pippa Laverty
(@PippaLaverty) reported
Iv just found out a friend has been let down by @O2. A stranger was able to get a brand new IPhone out under her name costing £1400!! How does this happen?? What can she do? O2 #CustomerService said they can’t do anything she has to wait for the fraud team to call, which haven’t!
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georgia
(@georgia86456507) reported
@O2 is o2 down? I’m not receiving any text messages?
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gemma taylor
(@gem8985) reported
@O2 terrible customer service. Still awaiting an "URGENT" call back. Never been passed from pillar to post as much as with you. Two phone calls later and over 2 hours on the phone still nothing sorted.
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🧜🏽♀️ MesmerizeLive 🧜🏽♀️
(@MesmerizeLive) reported
@O2 can u respond to my dm im gonna break my damn phone if u dont help me :(
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Neckodeemus
(@Terryboxing) reported
Hello @O2, is there any way of speaking to an advisor as your website keeps timing out and live chat is not available. Your phone line defaults to an automated service.
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Henry Harker
(@henryharker) reported
@O2 I was expecting a call back from the fraud department over two weeks ago but still nobody has contacted me, this is absolutely outrageous. If you go to your website it is incredibly unhelpful and impossible to find a number to quickly call someone. Please help!
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stuart david smyth
(@sdsnikon21) reported
@O2 Hi any suggestions why 02 app is not working on my home wifi. Works fine on 4G🙈
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AIM4C4UL4Y
(@41M4C4UL4Y) reported
You know when you get a gut feeling that is normally correct....? I have that feeling! @dhlexpressuk have stolen my iPhone 11, hands down! @O2 now saying it’s my responsibility to chase the ‘supposedly delivered’ item which was not delivered to the address I provided!!! 😤 😡
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I have no service on my iPhone and the problem has gotten worse and worse every since agreeing to the contract in August. I can please cancel my contract with you without terminate fees due to this issue?