O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Michelle
(@MichK84) reported
from
Stoke-on-Trent, England
Been trying to login to @o2 priority since 10am and now it’s down for maintenance
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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stokiemummie
(@stokiemummyJ) reported
from
Stoke-on-Trent, England
@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Ryan Podmore
(@PotterPodmore) reported
from
Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sparky Shiny
(@sparkyshiny) reported
@O2 can't get through on the phone to you **** customer service, very disappointed
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Jennie Burton
(@jellybean24601) reported
@O2 can anyone remind me why I’m paying so much money a month for a phone that constantly has NO SERVICE?!
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Velocity
(@velocitytrader) reported
@O2 hey guys I have o2 in the U.K. unlimited everything, I’m now in corfu on holiday but I have no 4g or 5g, no internet at all, all I see is COSMOTE and the signal shows , really need you guys to help me out here asap, I got a text on arrival to Greece and that’s it
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Sparky Shiny
(@sparkyshiny) reported
@O2 HELP ME
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— rylee/ry 🦦🏳️🌈.
(@dorkipedia) reported
@O2 I’ve not had service in 3 days and I can’t log into my app because it asks for a text, which I can’t get because I have no service. What the heck is going on????
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Lisa hall
(@Lisa123hHall) reported
Hi, I wanted to return an upgraded phone. I was sent two Jiffy bags, although only one marked on the system. Now o2 are unable to find the phone even though it was delivered on Monday. The first person told me they sent the extra Jiffy bag for accessories. Can anyone help? @O2
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Dunkie
(@MrDunkie) reported
@O2 I am trying to keep my mobile number with you guys but can't get hold of anyone to help and the online switch keeps failing?????
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Adrian J O Smith
(@AdrianJOSmith) reported
@bipolarmessxo @MarkEvansO2 @O2 Smurf if that’s seriously the message you took from all the incompetence outlined in my six tweets then that says a lot. O2 should be trying to fix offers that don’t exist and making the app accessible but nobody gives a ****. It’s one attitude. PAYG customers are “second class”
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Sharon Sprott 🏴❤️♑
(@SprottSharon) reported
Is @virginmedia down again? Pay for it, get boosted because I'm with @O2 and I still can't watch a single thing on my fire stick. This is getting beyond a joke now!
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Ryan glover
(@Ak_Craze1) reported
@O2 @virginmedia I need help with accessing my account, I can’t find anything to help me and I can’t contact you, I need to reset my password but the like says to contact customer service