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O2 outages and service status in Staffordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staffordshire, England

The most recent O2 outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Wi-fi 18 days ago
Lichfield Internet 4 months ago
Stoke-on-Trent Total Blackout 4 months ago
Stoke-on-Trent Total Blackout 4 months ago
Stoke-on-Trent Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • TheCakeSpa
    The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • DruryPhilip
    Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • FowldsSimon
    Sime (@FowldsSimon) reported from Stoke-on-Trent, England

    @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

  • huson63
    DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • Dedicated_Mole
    Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • sh33ran7
    Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • NickiGratton
    Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • T_J_Jones_1997
    Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • ChloeSharpes
    Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England

    @O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • stokiemummyJ
    stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • StokeyRick
    Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • themoogler
    Mitul Chauhan (@themoogler) reported

    @O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!

  • le_crass
    Scott Le Crass (@le_crass) reported

    Appaling service from @O2 - on phone for nearly only to be cut off and not called back

  • TapperJosephine
    Josephine (Josie) Tapper (@TapperJosephine) reported

    @O2 I have had no reliable service in my home for over 4 months, and it’s getting worse. What are my options?

  • ALADDIN_1978
    ALADDIN_1978 (@ALADDIN_1978) reported

    @O2 Problem fixed 7:30 pm , problem identified 7 pm . Everything is ok.

  • cherry_ugh
    Cherry Von Boom (@cherry_ugh) reported

    @virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.

  • DanCollins658
    Dan Collins 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DanCollins658) reported

    @kaznyemh @dbcxptures @O2 When I was in Cornwall the other week, I got really good signal, in fact I got the fastest speed test done using mobile data that I’ve ever had.

  • EddyCrowe
    Eddy Crowe (@EddyCrowe) reported

    @DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer

  • John34968211
    John Burrows (@John34968211) reported

    @O2 Any one else having problems dealing with you @O2 Over 2 months my daughters phone hasn’t been able to receive or send I or text messages Don’t seem to care Tried to escalate complaint But complaint form don’t work

  • AbiMartinAbiga1
    Abi Martin (Abigail) (@AbiMartinAbiga1) reported

    @GymMadness4 @O2 I know right like how rude 😭

  • Jonmc84
    Jon McNally (@Jonmc84) reported

    @O2 hi could I have some help I can’t seem to get the right answers via phone call ?