O2 outages and service status in Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Lichfield, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield
|
Internet | 1 month ago |
|
Stoke-on-Trent
|
Total Blackout | 2 months ago |
|
Stoke-on-Trent
|
Total Blackout | 2 months ago |
|
Stoke-on-Trent
|
Phone | 2 months ago |
|
Stoke-on-Trent
|
3 months ago | |
|
Stoke-on-Trent
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
-
Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, EnglandExcellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
-
Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
-
Helen Evans (@helendoris2012) reported from Stafford, England@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
-
Nicola Gratton (@NickiGratton) reported from Barlaston, England@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
-
Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
-
Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
-
The Cake Spa (@TheCakeSpa) reported from Lichfield, EnglandAbsolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
-
Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
-
Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
-
del (@del__91) reported from Stoke-on-Trent, EnglandIs anyone having trouble receiving calls on the @O2 network?
-
Karl Hagemann (@w1nd0e) reported from Stafford, EnglandGood job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
-
Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
-
Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
-
Rick (@StokeyRick) reported from Stoke-on-Trent, England@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
-
Helen Evans (@helendoris2012) reported from Stafford, England@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
-
-
Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
-
Sime (@FowldsSimon) reported from Stoke-on-Trent, England@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
. (@NickOresme) reported@mhewson_MCH @O2 I’ve always had data when I’m out and about as well, then connect to office or home when I’m there. Never had a bill other than a tenner a month.
-
Adam 'Toast' Taylor (@burnt__toast_) reported@O2 my contract was changed last week to sim only as I don’t want an upgrade yet, but since then I’ve had limited signal for calls and no 4G/5G! I need this sorted asap! I can’t log to the app because it says I’ve been locked out and can’t always receive calls.
-
Ryan Taylor (@LaticsRyan95) reported@Worly82 @O2 I was on o2 for 10 years when they changed all the masts because of the chinese spying, they went crap exactly what your having. O2 shop told me vodaphone own the masts this side of the Pennines and everyone piggy backs of them and o2 own them on the other side.
-
Matty M (@wanna_be_dj) reported@mhewson_MCH @O2 And their service has got worse.
-
Fra (@alljustobservat) reported@O2 someone has setup an account in my name and your fraud assistance is next to useless no ref provided and no call back - who can fix this asap
-
Andy Thorngate (@andythorngate) reported@O2 hey o2 any chance one of your complaints team could actually respond to my complaint
-
Kelsey (@JugTheKel) reported@O2 Signal has crapped out again the last few days
-
Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
-
Frances 🍀 (Proinséas) (@LandFrances) reported@O2 why am I being refused an upgrade after 14 year of being a loyal customer with 2 contracts!! Disgusting way to treat loyal customers I’ll be going to Sky as it’s shocking! Not once has my bill even been paid late
-
Cal (@Calh48) reported@O2 What is the point you never do anything aside from tell me the service is final and that city centres are very busy……..