O2 outages and service status in Staffordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield
|
Internet | 2 months ago |
|
Stoke-on-Trent
|
Total Blackout | 2 months ago |
|
Stoke-on-Trent
|
Total Blackout | 3 months ago |
|
Stoke-on-Trent
|
Phone | 3 months ago |
|
Stoke-on-Trent
|
3 months ago |
Community Discussion
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O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
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Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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The Cake Spa (@TheCakeSpa) reported from Lichfield, EnglandAbsolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, EnglandBoth my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Sime (@FowldsSimon) reported from Stoke-on-Trent, England@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
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del (@del__91) reported from Stoke-on-Trent, EnglandIs anyone having trouble receiving calls on the @O2 network?
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DaveH63 (@huson63) reported from Stoke-on-Trent, England@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Philip Drury (@DruryPhilip) reported from Penkridge, England@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Karl Hagemann (@w1nd0e) reported from Stafford, EnglandGood job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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L🍒 (@xlilyyrobinson) reported@O2 Hi. Thank you for your response. I will message again but have already messaged multiple times this week. I really do not appreciate a complaint handler implying I was dishonest yesterday. That has really upset me. I will message with more information.
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Hayley Laura (@LilHay) reported@O2 @JohnSharp1975 My god so rather than actually dealing with people and their issues. You’re responding to random messages where there isn’t an issue!? This is shocking!
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Valerio (@19valerio81) reported@O2 no service in the Elizabeth Line from Whitechapel to Farringdon. It’s been weeks now. Please fix it.
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Graham Style (@grahamstyle) reported@SkyNews I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?
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Hayley Laura (@LilHay) reported@O2 @RichardPaulBonn Absolutely disgusting TEN hours been waiting for a response to dms and for u to get the issue sorted. Worst so called customer service ever award goes to you
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?
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Mike H (@HowarthJM) reported@O2 reporting a lost sim should'nt be this hard, stuck for 5 mins with an automated service wanting to send me a text which I can't receive then when through to next part going in circles until I had to pretend I don't know my phone number, now in a long queue to speak to someone
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TopBoy Gooner (@Philysmok) reported@O2 i need this issue resolved im not paying £40 for bolt ons im not even going to use. That is the amount for my whole months bill including the iPhone. You need to sort out your App and let people make direct complaints
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John (@John_Tuns) reported@O2 absolutely hopeless customer service! So sick of how bad these companies treat people #shocking #poor
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Mike Waterson (@waterson_mike) reported@1stSimona @O2 Go onto it d mobile ..cheaper for exactly same contract plus customer service miles better ...been with virgin all my life but since they merged with o2 not the same ...absolute terrible me my mam.n wife left now save £24 pm between us same contracts ...mobile speed much faster