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O2 outages and service status in Staffordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staffordshire, England

The most recent O2 outage reports came from the following cities: Lichfield, and Stoke-on-Trent.

CityProblem TypeReport Time
Lichfield Internet 1 month ago
Stoke-on-Trent Total Blackout 2 months ago
Stoke-on-Trent Total Blackout 2 months ago
Stoke-on-Trent Phone 2 months ago
Stoke-on-Trent E-mail 3 months ago
Stoke-on-Trent Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • EdwardRamsdale
    Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • TheCakeSpa
    The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • w1nd0e
    Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Cannock Chase, England

    @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • andyankers
    Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

  • ChloeSharpes
    Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England

    @O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)

  • NickiGratton
    Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • StrategiRob
    Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • ellenkenty
    ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • tparker6666
    tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MishehooA
    Misha Hoo (@MishehooA) reported

    @arokorol @O2 Receiving a "Welcome to Palestinian Authority" message at Ben Gurion Airport happens bc your phone connects to the strongest available signal, which can sometimes be a Palestinian network tower located in the nearby West Bank, rather than an Israeli one. NothiNothing malicious.

  • MarQusRomelle
    MarQus Romelle (@MarQusRomelle) reported

    @O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.

  • Ro7068
    Ro7068 (@Ro7068) reported

    @robininfrance @arokorol @O2 Shut ******** up you anti semite *****.

  • toekelly_
    (@toekelly_) reported

    @O2 no, i log in through the app no problem, then no matter what i click on it’s sending me a verification email every time

  • susansu58235239
    susan suarez (@susansu58235239) reported

    @O2 please help me with a problem regarding a mobile that I don't have and know nothing about that you have been charging me for. I've phoned numerous times and no help as can't verify my security. I'm pulling my hair out. Help!

  • delays83570704
    antiscam (@delays83570704) reported

    @O2 dealing with a scam call which is obviously not you, one of the benefits from having an old O2 number but not being a customer you can be confident its not genuine

  • Mightyluckyluk
    MightylukLingo (@Mightyluckyluk) reported

    @O2 I wouldn’t recommend staying anywhere near this network unless you speak Bengali

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 service is shocking and price plans are stupid expensive. Been with you 20 years, time to move on.

  • drvayu
    Dr. Pawan Jain (@drvayu) reported

    Hey @O2 – unbelievable Srvc. Requested eSIM via ur app last Thrsdy. Physical SIM dactvtd, eSIM never works. Chat sent me to phon support, phon sent me to store which says “eSIMs are problematic” and thn sent me away for lack of physical ID (in 2026!) @MartinSLewis

  • userds5050
    userds5050 (@userds5050) reported

    @robininfrance @arokorol @O2 ******* idiot