O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Uttoxeter |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Oakamoor |
Phone | |
| Uttoxeter |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Ryan Podmore
(@PotterPodmore) reported
from
Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Kerr 😀#idonotcomply 🙂#takeoffthemask
(@TeamBaDJane) reported
@O2 I'm doing absolutely nothing to cut my carbon footprint because the whole thing is bollocks. Any company that promises to commit to net zero immediately puts themselves on my personal blacklist. I will never support a company that promises to reduce people's living standards.
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Jondgooner@lhrfeeder
(@Jondgooner) reported
@O2 POOR service from O2 cut service on daughters phone cos I paid her airtime and device bill and the advisor paid off both amounts on airtime bill leaving device plan unpaid so they cut her off and she couldn't ring home NOT HAPPY bad service & poor response 24 hrs to correct
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Tracey gifford
(@Traceygifford4) reported
@O2 Please tell me why my 90 year old grandmother has had no mobile service nearly all week in tn16 postcode.. Your status check all week has said upgrade in area.. Back to normal by 8pm 24thbaprul..hardly good enough what's going on?
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Chloe Maria Brown
(@CMBrown813) reported
@O2 So, I assume there's no possible fix for the mast that's been down in ormskirk all day? The only way to contact my partner who is ill is via mobile phone and yet I can't call or text them. Sort this out urgently ! It's a joke when there's 3 masts here apparently
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WitchEnd
(@WitchEnd) reported
Hey @O2, you're talking globalist crap... Blocked...
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FRANK OR FRANKIE. 💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙💙
(@fgillan34) reported
@O2 Turn heating down 2 to 3 degrees on thermostat
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Tom Edgar
(@Tedgar88) reported
@O2 How about people stop consuming a new phone every 2 years.. that would help? 🙄
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Rachel Streatfeild
(@ratchit12) reported
@O2 I have contacted customer services a lot of times and I'm having no success, I need a proof of purchase to prove to samsung that I have recently upgraded so I can take advantage of the £150 Google play offer, TWICE I have been told I will receive the doc in 24 hrs Pls help
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Chloe Maria Brown
(@CMBrown813) reported
@O2 I've sent my postcode, when I looked before, even aintree was affected, how widespread is this issue and how long is it going to take to be rectified please
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Snotsicle #KBF
(@Snotsicle) reported
@O2 Nothing whatsoever. One thing people could do to help you reduce your carbon footprint is to stop buying telephones manufactured in China and flown half way around the world. Good idea?