O2 outages and service status in Staffordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England@O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)
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Michelle (@MichK84) reported from Stoke-on-Trent, EnglandBeen trying to login to @o2 priority since 10am and now it’s down for maintenance
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Helen Evans (@helendoris2012) reported from Stafford, England@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Sime (@FowldsSimon) reported from Stoke-on-Trent, England@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Helen Evans (@helendoris2012) reported from Stafford, England@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Nicola Gratton (@NickiGratton) reported from Barlaston, England@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Paul Moore (@Paul_Reviews) reported from Cannock Chase, England@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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DaveH63 (@huson63) reported from Stoke-on-Trent, England@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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The Cake Spa (@TheCakeSpa) reported from Lichfield, EnglandAbsolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Oruche (@Hewholaughed_) reportedI’ve been on the phone to @O2 for the past hour just trying to upgrade my phone. Diabolical service… not even sure this is a person I’m talking to or a bot.
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Hayley Laura (@LilHay) reported@O2 @Lasso_Solutions GET THE SITUATION SORTED RIGHT NOW BEFORE I REPORT U TO TRADING STANDARDS. SIX DAYS NOW. U got MANOR PROBLEMS COMING YOUR WAY
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G (@Ginny1000) reported@O2 I need to speak to support. I have no network (so cannot call) and cannot access the app. Help pls!
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Joanne (@jobeone1983) reportedOver 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……
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Samantha♥️ (@XxSammie_89xX) reported@O2 No service what so ever, WiFi at home sadly that's useless when your child's school can't even phone you! No 4g...no one can call, you need to reimburse your customers for 10 days when they are paying for a service they arent even receiving
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Katosaurus (@Katostevens) reported@O2 is your website down? I’m trying to log in and it’s going nowhere
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Hayley Laura (@LilHay) reported@O2 six days u have done nothing to get this issue sorted. You have been reported with immediate and if u don’t get this sorted today without fail. Further action will be taken against u. You’re ******* deranged if u think not doing anything sort an isssue in 6 daysacceptable
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I.C (@IanCockerill2) reported@O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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ji 🇵🇸 🏴 (@JunaidIqbal0) reported@O2 trying to correct my DoB on my contract seems to be beyond O2 ability. 6 days in, countless calls to customer service, visits to local O2 store and logging a complaint and still no closer to a resolution.