O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Lichfield, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield
|
Internet | 13 days ago |
|
Stoke-on-Trent
|
Total Blackout | 1 month ago |
|
Stoke-on-Trent
|
Total Blackout | 1 month ago |
|
Stoke-on-Trent
|
Phone | 1 month ago |
|
Stoke-on-Trent
|
2 months ago | |
|
Stoke-on-Trent
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
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del (@del__91) reported from Stoke-on-Trent, EnglandIs anyone having trouble receiving calls on the @O2 network?
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Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, EnglandExcellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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del (@del__91) reported from Stoke-on-Trent, England@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Nicola Gratton (@NickiGratton) reported from Barlaston, England@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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del (@del__91) reported from Stoke-on-Trent, EnglandHi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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DaveH63 (@huson63) reported from Stoke-on-Trent, England@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Rick (@StokeyRick) reported from Stoke-on-Trent, England@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SRM (@stewie_123) reported@EnglandRugby @O2 Farrell was awful last week and doesn’t presently warrant his place in the side, Smith is not just the future but the key to how England should be playing right now
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Louisa Lawrence (@LoulouflyLouisa) reported@O2 this is ridiculous the last time you are giving away these tickets Im on my ipad waiting with the count down and you press use now and a message comes up to say SORRY THERE WAS A PROBLEM WITH YOUR REQUEST TRY AGAIN LATER! I Have had enough with O2 Im moving!
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Ally (@Allybradley4) reported@O2 can someone contact me! The number you’ve given me belongs to someone else! And I gave you a PAC code to keep my number which hasn’t worked. If you can’t help I want to cancel ASAP
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.. (@_lg_1972) reported@O2 Most service and signal I've had from O2 today for nearly 12 months...
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OSRS bhaskar (@IVP_SUCKS) reported@O2 O2 phone network is terrible, my phone calls get cut off
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Glenn Marvell-James (@HoltQuin56) reported@O2 customer important too O2? I think not, will soon be time to say goodbye.
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Niamh Birch (@niamh_birch) reported@O2 hello, I have my free odeon code but it’s not working when I type it in, can you help? Thanks
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Dave (@DC64091) reported@O2 Worst company. Still chasing me for money after I lost my business and my employees lost their jobs due to fallout from the pandemic. No shame, refusing to close our account despite the fact we have stopped trading. Shameful
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Mark Morrison (@MarkMorrison07) reported@O2 Worst price increase… will be looking at other options now 15 year’s customer 🙁
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God only (@YamaEmilie) reported@nathan06320834 @O2 Part of me actually feels like that sometimes , I’ve been a customer for 10 years currently paying like £55 per months maybe nice to have my bill reduced by £10-20 paid that maybe great .