O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Lichfield, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield
|
Internet | 10 days ago |
|
Stoke-on-Trent
|
Total Blackout | 28 days ago |
|
Stoke-on-Trent
|
Total Blackout | 1 month ago |
|
Stoke-on-Trent
|
Phone | 1 month ago |
|
Stoke-on-Trent
|
2 months ago | |
|
Stoke-on-Trent
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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del (@del__91) reported from Stoke-on-Trent, EnglandIs anyone having trouble receiving calls on the @O2 network?
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Rick (@StokeyRick) reported from Stoke-on-Trent, England@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, EnglandBoth my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
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Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, EnglandExcellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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DaveH63 (@huson63) reported from Stoke-on-Trent, England@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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del (@del__91) reported from Stoke-on-Trent, EnglandHi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ᴺᵃˢʰʸ (@Nashyphoto) reported@O2 @Terristarfish @MoneySavingExp Even there you're as pointless as here and I've now sat in a chat window for over 30mins. Never mind it won't help you keep three phone contracts by also having terrible customer service.
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Pedro_bcfc (@Pedro_BCFC) reportedAnyone else on @O2 find their app never works.
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Brian Savin (@Crofton_Parker) reported@MartinSLewis @GMB I was seriously thinking of changing contracts to @O2. Not now. This price gouging of customers has to stop. The regulator needs to grow a pair and get on the side of the customer.
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Ian Pennock (@pennocip) reportedI have no idea how @o2 got network of the year. Their coverage is shocking
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Andrew Forster (Fozzer) Adidas Addict (@fozzer007) reportedWow @O2 — weeks of a broken voicemail and not one person who can fix it. Every agent repeats “try 1750/1760.” Still broken. Your customer care is honestly awful — no ownership, no escalation, no help. Loyal customers deserve far better. #O2 #CustomerServiceFail
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LilGamerMan | GameOn (@lilgamerman) reported@O2 cant pay my bill through app. Cant contact customer service through app. You cut my service until bill paid. Help this a utter pisstake
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Kevin Hughes 🎥 (@HughesDigital) reported@Ofcom The only scams are when companies like @O2 put their prices up mid-contract. How about clamping down on that @Ofcom? You are not fit for purpose, I feel internet and mobile companies are scamming consumers every April and you do nothing to protect us from these unnecessary hikes
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Ewan Cameron (@ewanc1) reported@O2 hello , I can’t cancel my O2 sim which was linked to virgin. It’s impossible to login so I’m going to stop the payment
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Ben (@wmpben) reportedHello @O2 quick question, how, after being a customer for 22 years am I hearing about mid-contract price hikes from @MartinSLewis before you?
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Simon (@SimonMoorcroft) reported@O2 is either having technical issues or the website is currently under attack. Is this linked to the 40% increase @MartinSLewis @Ofcom