O2 Outage Report in Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (58%)
-
Internet (21%)
-
Total Blackout (14%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
-
del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
-
Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
-
Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
-
Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
-
DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
-
Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
-
del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
-
Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
-
Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
-
Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
-
Ryan Podmore
(@PotterPodmore) reported
from
Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
-
Michelle
(@MichK84) reported
from
Stoke-on-Trent, England
Been trying to login to @o2 priority since 10am and now it’s down for maintenance
-
Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
-
Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
-
ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Markham
(@leermarkham) reported
Not usually one to complain about companies and customer service but @O2 are legitimately the worst so you’re getting that rare tweet. Never had such appalling customer service in my life. You guys are so bad I’ve turned into a Karen.
-
fey37
(@fey371) reported
@O2 She is already on another Polish network. She is in fact unable to make calls- she cannot call customer services herself and no one is able to call on her behalf hence why I have resorted to twitter.
-
Katy Hurt
(@KT_Hurt13) reported
@O2 Was on hold for over an hour and just got disconnected. Any chance you have anyone working to help with customer support?
-
Lucy
(@sdm_nn) reported
@O2 I need help with billing urgently , and i can’t get through to anyone on your website or phone lines
-
Shukran
(@Shukranaali) reported
@O2 Waiting over 30 mins on the phone to speak to a customer service advisor.
-
David
(@consumer_active) reported
@DisRightsUK @O2 had the worst experience in o2 mobile store recently as trying to replace broken handset for person with severe disabilities. staff in store were rude, obstructive, and couldn't care less about the plight of disabled person. with whom do I lodge formal complaint?
-
Neil pitchers
(@badboyiceman) reported
@O2 currently in Tenerife an struggling with no roaming tried all normal things still not working
-
Uriel Blackwood
(@Edd11eMunz) reported
@O2 how do I cancel a code for free burger etc at McDonald’s and if I don’t use code after 25 mins can I still claim the offer?
-
Lee Markham
(@leermarkham) reported
@O2 Yeah and I’ve tried to get hold of you across all platforms, been waiting on the phone for over an hour, got assured my problem was solved and then the next day, when checking to make sure you guys hadn’t messed up, you guys messed up, so how can a DM assist me further?
-
🐙✨𝒿𝒶𝒹𝑒𝓎 🎄🐙 she / her 🌸
(@_gattopia) reported
I should be resting not dealing with @O2 who are useless & can’t help no matter how many times you explain you need signal for covid results…all they come back with is ‘go to a store or borrow a friend or families phone’ so O2 actively encourage potential of passing onto others.