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O2 outages and service status in Staffordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staffordshire, England

The most recent O2 outage reports came from the following cities: Burntwood, Stafford, and Stoke-on-Trent.

CityProblem TypeReport Time
Burntwood Internet 8 days ago
Stafford Phone 16 days ago
Stafford Total Blackout 24 days ago
Stoke-on-Trent Wi-fi 2 months ago
Lichfield Internet 5 months ago

Community Discussion

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O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • stokiemummyJ
    stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • huson63
    DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • ChloeSharpes
    Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England

    @O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)

  • MichK84
    Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • RoyGalaasen
    Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • andyankers
    Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • ozzievaldo
    Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • StaffordTownUK
    Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • T_J_Jones_1997
    Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • TheCakeSpa
    The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • EdwardRamsdale
    Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis

  • MrBazza
    MrBazza 🎬 (@MrBazza) reported

    @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

  • livscloud
    leoni ౨ৎ (@livscloud) reported

    in honour of ariana’s london shows starting can we talk about how @O2 encourages overnight camping by making the priority queue only the first 100 people? it’s advertised as “skip the queues” yet you’re encouraging camping with this stupid rule. shame on you

  • QDragoNaaK
    XDragoNaaK (@QDragoNaaK) reported

    @SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there

  • RhodriD87
    Rhodri Davies (@RhodriD87) reported

    @O2 can you sort your app and website out! Won’t let me look at my upgrade and won’t allow me to chat to an advisor online! Looking like I might have to change network provider.

  • FangtasiaT
    COMIC STRIP GAMER (@FangtasiaT) reported

    @o2 A company i had a phone #contract with for 16 yrs. Then when it was time to change my contract #loyalty meant nothing. I was offered a worse phone for the same tarrif. I explained I was long term customer doesnt that matter. The guy shrugged his shoulders. I went to a rival

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @JohnTillUK @O2 yeah same issues here. I can rant a lot about VMO2

  • MarvinATLiens
    MARVIN (@MarvinATLiens) reported

    @bombdiggy__ @O2 O2 fell off so bad I had to leave them the other month. They used to legit be the best now comfy one of the worst.

  • Plsdoright
    JCB (@Plsdoright) reported

    @O2 Another worrying call for someone claiming to be from O2 advising my sim is no longer usable and anew one would be delivered tomorrow. Have had about 10 similar calls! However previous callers didn’t call me a M….F…..when I declined. Please help @O2

  • sandrokottos
    Hari Ramanathan (@sandrokottos) reported

    @pammy67 @O2 Hi Pam. I'm currently experiencing this exact problem. Were you able to resolve it? :)