O2 Outage Report in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Staffordshire, England

The most recent O2 outage reports came from the following cities: Lichfield, and Stoke-on-Trent.

City	Problem Type	Report Time
Lichfield	Internet	9 days ago
Stoke-on-Trent	Total Blackout	27 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Phone	1 month ago
Stoke-on-Trent	E-mail	2 months ago
Stoke-on-Trent	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  Mark Johnson (@mark_pbs) reported 59 seconds ago from Stoke-on-Trent, England

  @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

• 
  ellen (@ellenkenty) reported 17 minutes ago from Lichfield, England

  @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

• 
  stokiemummie (@stokiemummyJ) reported 22 minutes ago from Stoke-on-Trent, England

  @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 23 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Roy Galaasen (@RoyGalaasen) reported 23 minutes ago from Stoke-on-Trent, England

  @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

• 
  Richie Knight (@richiechuff) reported 25 minutes ago from Stoke-on-Trent, England

  @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

• 
  Richie Knight (@richiechuff) reported 26 minutes ago from Stoke-on-Trent, England

  @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

• 
  Edward Ramsdale (@EdwardRamsdale) reported 28 minutes ago from Stoke-on-Trent, England

  @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

• 
  Thomas Jordan Jones (@T_J_Jones_1997) reported 30 minutes ago from Stafford, England

  @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

• 
  del (@del__91) reported 31 minutes ago from Stoke-on-Trent, England

  Is anyone having trouble receiving calls on the @O2 network?

• 
  Mark Johnson (@mark_pbs) reported 39 minutes ago from Stoke-on-Trent, England

  @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

• 
  del (@del__91) reported 40 minutes ago from Stoke-on-Trent, England

  Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

• 
  Mark Johnson (@mark_pbs) reported 41 minutes ago from Stoke-on-Trent, England

  @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

• 
  Michelle (@MichK84) reported 43 minutes ago from Stoke-on-Trent, England

  Been trying to login to @o2 priority since 10am and now it’s down for maintenance

• 
  Richie Knight (@richiechuff) reported 45 minutes ago from Stoke-on-Trent, England

  @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 55 minutes ago from Stoke-on-Trent, England

  Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

• 
  Ryan Podmore (@PotterPodmore) reported 56 minutes ago from Stoke-on-Trent, England

  Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

• 
  Danielle 🏳️‍⚧️ (@misswhiskygirl) reported 56 minutes ago from Stoke-on-Trent, England

  @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

• 
  DaveH63 (@huson63) reported 57 minutes ago from Stoke-on-Trent, England

  @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

• 
  Stocky. (@StaffordTownUK) reported 59 minutes ago from Stafford, England

  @O2 4g down in st16. 3g ok.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophie Drake (@SophieMDrake) reported 7 minutes ago from Birmingham, England

  @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

• 
  shahn (@shaniquesamuels) reported 10 minutes ago

  @O2 you are more than happy to collect my money. However, when there is an issue no one cares. It shouldn't take two hours on the phone to get a manager call back. Then when you finally get the call they call you off a private number, and offer no further assistance

• 
  craig taylor (@craigta64695079) reported 12 minutes ago

  @O2 I don’t like the thought of having to call you if I have an issue. It’s generally a big task he just to get through to you let alone having to speak to someone that isn’t the best in helping. Seems strange though that when it’s a call to renew my contract or upgrade it goes well

• 
  King Of Ink Land ® (@king_body_art) reported 12 minutes ago

  @signalapp I downloaded it okay however a friend on @O2 getting code message to slow to install Signal App please help

• 
  Isaac (@ISCDXN) reported 13 minutes ago from Manchester, England

  @O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please

• 
  mac1975 (@macca8106) reported 14 minutes ago

  @O2 ordered a new Iphone off you in December and it never arrived I eventually got through to you’re customer service to cancel it why is the device still showing on my bill ?

• 
  💎Luke Slade💎VeXx_Fierce FA (@LukeSlade17) reported 15 minutes ago

  @O2 guys. i have a phone that DOESNT work. iv tried dm'ng you. My phone is stuck on a bootup loop. iv tried calling through to technision support for a replacement phone.. not going through. I need my phone for work. PLEASE!!

• 
  TheGoodefella (@TheGoodefella) reported 17 minutes ago

  @O2 your customer service staff hanging up a phone mid call isn’t very professional is it ?

• 
  Shi (@ShianDavidson) reported 22 minutes ago

  @O2 can someone help me please

• 
  Roz Lloyd (@roz_lloydy) reported 27 minutes ago

  @O2 trying to top up a new payg SIM card but the website says can’t process, contact bank, but I’ve tried 3 cards and 3 banks but nothing works - help please. Thanks