O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Lichfield and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neena Dhana-Finnis
(@Nino7) reported
@mrsball0412 @O2 Better buckle up for a long wait, I've had no signal since 16/9
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Me
(@NoDoJoBo) reported
@O2 I WANT TO CANCEL MY CONTRACT!!!! MY NUMBER STILL HASNT PORTED OVER.....THIS IS TERRIBLE!!!
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David Peek
(@P2EKY) reported
@O2 rung up to say I was leaving during my cooling off period due to no data ANYWHERE as per txt I received when I got my PAC. Next thing I know I’ve been disconnected so no service. You absolute ARSEHOLES. Signed up to @VodafoneUK. Please confirm I can still transfer my number!
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A girl is no one
(@agirlisnoone19) reported
Hey @O2 poor customer service from you after being told by 1 of ur spvr that I would not be charged termination fees for cancelling my contract with u due to ur failure to provide a reasonable service. Yet I’ve just been sent a bill for over £600. Is this a joke? I’m not happy
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BJ18
(@_BJ18) reported
@O2 Probably complaining about 1. O2 priority app failure for Peter kay tickets 2. Signal goes down for hours. 3. Signal still bad even though it's supposed to of been fixed or 4. All of the above and O2 appearing not to care apart from a 9 minute voice note!
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Nick Alderslade
(@NickAlderslade) reported
@VodafoneUK hard to think of reasons not to cancel w. you! App doesn’t work, phone customer service is list of choices b4 YOU hang up, and bot prompts to security which I pass without having to enter a thing, before if hangs. Like this for two weeks. I see @O2 in my future.
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Gizmo Pup
(@gizmopup69) reported
@O2 shocking customer service. Poor communication. Agents who quite frankly couldn’t gave a crap. New phone ordered yesterday for delivery today to be told not even going to be dispatched until tomorrow. Then 1-3 days delivery! Contract CANCELLED!!
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Tom Sutton
(@tomsutton529) reported
@O2 @EugenAvram5 Most of the UK for me. I tried your customer support once and wanted to stick knitting needles in my ears.
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Neena Dhana-Finnis
(@Nino7) reported
@O2 @GoodThingsFdn @virginmedia That's a big promise when it's taken you almost 2 months to fix a mast, which by the way isn't fixed yet! My newborn will be 18 years old before you actually do something about it
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Leigh Loseby
(@lloseby) reported
@O2 Priority on Peter Kay tickets ❌, order last night for next day not delivered today❌, no response to messages on here ❌, no email to say when being delivered but told it’s in stock ❌. Why do I bother giving you money every month. All round service is poor!