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O2 Outage Report in Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Staffordshire, England

The most recent O2 outage reports came from the following cities: Lichfield, and Stoke-on-Trent.

CityProblem TypeReport Time
Lichfield Internet 12 days ago
Stoke-on-Trent Total Blackout 30 days ago
Stoke-on-Trent Total Blackout 1 month ago
Stoke-on-Trent Phone 1 month ago
Stoke-on-Trent E-mail 2 months ago
Stoke-on-Trent Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • StaffordTownUK
    Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • FowldsSimon
    Sime (@FowldsSimon) reported from Stoke-on-Trent, England

    @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

  • tparker6666
    tony (@tparker6666) reported from Stafford, England

    Site not working @O2,

  • NickiGratton
    Nicola Gratton (@NickiGratton) reported from Barlaston, England

    @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • DruryPhilip
    Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • huson63
    DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • Paul_Reviews
    Paul Moore (@Paul_Reviews) reported from Cannock Chase, England

    @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

  • ozzievaldo
    Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • andyankers
    Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England

    @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

  • StrategiRob
    Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • richiechuff
    Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

  • w1nd0e
    Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • StokeyRick
    Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • ChloeSharpes
    Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England

    @O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • juliemitchell84
    Julie (@juliemitchell84) reported

    @MartinSLewis can you possibly help me, I am in a battle against @O2 , I have been the victim of identity theft and no one in fraud team is coming back to me. And now they aren’t taking the accounts off my credit file. It’s so bad im also a new mum and o2 do not care about this

  • bobbieee123
    BOBBIE🦋🌸 (@bobbieee123) reported

    @LutzSchueler @MarkEvansO2 this is the only way I might be heard although it wouldn’t surprise me if this too doesn’t work! I have literally been contacting @O2 for about 17 days now and promised a manager call back 6 times never get one I am being palmed off and goes unresolved

  • ellrbrown
    Elliott Brown (@ellrbrown) reported

    My @O2 contract ends soon. Not ready to upgrade. But changed my tariff from 4GB down to 2GB as I never use more than 2GB. Due to mostly using WiFi. My 36 month contract ends in Feb / March 2022.

  • boo_morris
    Julie (@boo_morris) reported

    @O2 Still no service and it’s been a week when checking updates it’s now Wednesday at 8pm my partner also complained about this @Y2JONAKERFELDT and had no response from you over what is actually happening it’s a complete joke when u rely on ur phone for work wouldn’t recommend u

  • AshQuest_L
    Quest (@AshQuest_L) reported

    @O2 I have had total blackout on my service for the past few days. I received a notification work would be carried out on a mast on the 6th. During that day I had intermittent service throughout the day. On the 7th total blackout of service from 2pm, came back on the

  • Y2JONAKERFELDT
    Jonathan Deavs (@Y2JONAKERFELDT) reported

    @O2 DM now sent. The initial estimate of returned service has now moved back from 8 PM tonight to this Wednesday at 8. I personally don’t think a week without any phone service whatsoever (not a single bar) is acceptable. Thanks.

  • staurt1
    stuart (@staurt1) reported

    @travelweekly Totally support any change on calls and data on phone packages. Why shld people pay for other people calls to the EU? If you use your mobile & use mobile date then pay for.@O2 shld charge their customer

  • lozfromcorby
    Lawrence Ferguson (@lozfromcorby) reported

    No EU roaming charges. @O2 you just gained 3 contracts from @EE from my family. I appreciate honestly, and not looking at any opportunity to gouge customers. I will never use EE again after this.

  • BrightonGeek
    Brighton Crypto Guy (@BrightonGeek) reported

    @O2 Hello, I recently moved my daughter's account away from you and I cannot see the option online anymore to unlock the phone for recycling. Is there another way to get your phone unlocking service? Thank you.

  • syrikatulloch
    Sy🇯🇲 (@syrikatulloch) reported

    I’m actually getting sick and tired of O2, how many times can my signal just completely go during the day? @O2