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O2 outages and service status in Staffordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Staffordshire, England

The most recent O2 outage reports came from the following cities: Lichfield.

CityProblem TypeReport Time
Lichfield Internet 2 months ago
Stoke-on-Trent Total Blackout 2 months ago
Stoke-on-Trent Total Blackout 3 months ago
Stoke-on-Trent Phone 3 months ago
Stoke-on-Trent E-mail 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • w1nd0e
    Karl Hagemann (@w1nd0e) reported from Stafford, England

    Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade

  • MichK84
    Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • PotterPodmore
    Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • VikkiJayne80
    Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • StaffordTownUK
    Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • DruryPhilip
    Philip Drury (@DruryPhilip) reported from Penkridge, England

    @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

  • EdwardRamsdale
    Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • mark_pbs
    Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • FowldsSimon
    Sime (@FowldsSimon) reported from Stoke-on-Trent, England

    @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

  • StrategiRob
    Robert Fisher (@StrategiRob) reported from Stoke-on-Trent, England

    Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

  • RoyGalaasen
    Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

  • StokeyRick
    Rick (@StokeyRick) reported from Stoke-on-Trent, England

    @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

  • ellenkenty
    ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • helendoris2012
    Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • ozzievaldo
    Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • huson63
    DaveH63 (@huson63) reported from Stoke-on-Trent, England

    @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LilHay
    Hayley Laura (@LilHay) reported

    @xlilyyrobinson @O2 They’re the biggest pile of **** going. I’ve had issues for a week and recieved two replies from then and not one has been to get the issue sorted. I’ve reported them now. They’re an absolute disgusting disgrace

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @O2 **** network do not waste your money

  • squidgyfishy
    Benny the Fishe (@squidgyfishy) reported

    Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

  • evan_redmond23
    Evan (@evan_redmond23) reported

    Hi @O2, me and my mate @WilJS02 are having an issue where whenever we call each other when we are both at home the phone call keeps cutting out. Could you take a look at this please?

  • UKrunninggirl
    Northern Running Girl (@UKrunninggirl) reported

    @O2 I have had a message to say its fixed but the signal is absolutely awful

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported

    @O2 do NOT use O2!!! I have tried calling them to resolve and old dispute and so far I’ve been put on hold forever or the 2nd time they said please hold and hung up on me! They’ve applied a charge for a dispute I raised before I ditched them for dire service and still awful

  • xlilyyrobinson
    L🍒 (@xlilyyrobinson) reported

    @O2 Hi. Thank you for your response. I will message again but have already messaged multiple times this week. I really do not appreciate a complaint handler implying I was dishonest yesterday. That has really upset me. I will message with more information.

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @pethard_connor FOUR DAYS WAITING FOR U TO SORT THE ISSUE. TRY RESPONDING TO DMS I SENT OVER 19 HOURS AGO AND GRT THIS SORTED. I will be taking this further

  • SouthernCazza1
    Carole ☘️ (@SouthernCazza1) reported

    @O2 Please help me. I have woken up to no network on my phone and when I restarted it I then got a message "SIM 2 not provisioned" I don't have two SIMs, just one. I urgently need my phone. I am registered disabled with life limiting conditions.

  • rebeccaann1989
    rebecca ann jarvis (@rebeccaann1989) reported

    @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards