O2 Outage Report in Staffordshire, England

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Staffordshire, England

The most recent O2 outage reports came from the following cities: Lichfield, and Stoke-on-Trent.

City	Problem Type	Report Time
Lichfield	Internet	11 days ago
Stoke-on-Trent	Total Blackout	29 days ago
Stoke-on-Trent	Total Blackout	1 month ago
Stoke-on-Trent	Phone	1 month ago
Stoke-on-Trent	E-mail	2 months ago
Stoke-on-Trent	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

• 
  Richie Knight (@richiechuff) reported 3 minutes ago from Stoke-on-Trent, England

  @O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt

• 
  Thomas Jordan Jones (@T_J_Jones_1997) reported 3 minutes ago from Stafford, England

  @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

• 
  Andrew Ankers (@andyankers) reported 4 minutes ago from Stoke-on-Trent, England

  @ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault

• 
  Nicola Gratton (@NickiGratton) reported 13 minutes ago from Barlaston, England

  @O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please

• 
  Robert Fisher (@StrategiRob) reported 21 minutes ago from Stoke-on-Trent, England

  Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice

• 
  Stocky. (@StaffordTownUK) reported 24 minutes ago from Stafford, England

  @O2 4g down in st16. 3g ok.

• 
  Richie Knight (@richiechuff) reported 28 minutes ago from Stoke-on-Trent, England

  @O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 30 minutes ago from Cannock Chase, England

  @O2 Any update on the phone signal, when its likely to be back on.

• 
  Philip Drury (@DruryPhilip) reported 31 minutes ago from Penkridge, England

  @O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2

• 
  Rick (@StokeyRick) reported 36 minutes ago from Stoke-on-Trent, England

  @O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.

• 
  ellen (@ellenkenty) reported 41 minutes ago from Lichfield, England

  @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

• 
  Edward Ramsdale (@EdwardRamsdale) reported 44 minutes ago from Stoke-on-Trent, England

  @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

• 
  del (@del__91) reported 46 minutes ago from Stoke-on-Trent, England

  Is anyone having trouble receiving calls on the @O2 network?

• 
  Sime (@FowldsSimon) reported 47 minutes ago from Stoke-on-Trent, England

  @sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x

• 
  del (@del__91) reported 50 minutes ago from Stoke-on-Trent, England

  @O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 51 minutes ago from Cannock Chase, England

  @O2 Do you know when the issue maybe sorted by?????

• 
  Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported 53 minutes ago from Burntwood, England

  @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

• 
  Richie Knight (@richiechuff) reported 56 minutes ago from Stoke-on-Trent, England

  @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

• 
  DaveH63 (@huson63) reported 57 minutes ago from Stoke-on-Trent, England

  @O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff

• 
  Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported 57 minutes ago from Cannock Chase, England

  @o2 Got full 4g signal back.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Music Lover and Bunny Hugger Ⓥ (@ChristineGardn1) reported 5 minutes ago

  @EtherealflowerL @O2 Wtf @O2 sort this 💩 out

• 
  The Naked Biker (@NudeOnWheels) reported 7 minutes ago

  @O2 hi I been trying to get hold of payment management/ support to speak to someone. Called 08009020217 and been on hold for over half hour and counting. Is there a quicker number please

• 
  Simon (@erawnomiS) reported 10 minutes ago

  @O2 You can help by increasing signal around the YO18RZ location as stated above

• 
  Lin_The_Gin (@LinTheGin1) reported 19 minutes ago

  @O2 recently returned from Spain, but texts I am recieving are atill shwoing as intetnational calls. Have restarted my phone (S21) and reset networks but to no avail. Seen others with same problem on o2 forums. Whats the issue?

• 
  kelsey newman (@kelseyanewman) reported 20 minutes ago

  @O2 HI BOTH OLD PHONE AND NEW PHONE HAVE NO SERVICE PLEASE DM ME ASAP 😠😠😠

• 
  Billy Hayhoe (@billyhayhoe) reported 23 minutes ago

  @O2’s customer service is non existent and can’t get through to anyone and when you do they hang up constantly #AVOID

• 
  Touched heart🙌🏽❤️️ (@NaturalTouchuk) reported 31 minutes ago

  @O2 thanks for leaving me on hold for 60min only to hang up on me as I came through to your call centre. One of the many reasons why I’m cancelling with @O2

• 
  Neil (@NeilCusack) reported 32 minutes ago

  Join @o2 on Saturday. Tuesday No Service… Weds evening STILL NO SERVICE. Everyone @O2 is clueless also. My case has been escalated to tech support and I “should” hear something in the next 3 days… so that will be 5 days of NO SERVICE in my FIRST WEEK. ARE YOU KIDDING ME?

• 
  Joany (@so_below) reported 33 minutes ago

  @OkonedoOre @O2 What appalling customer service - everyone makes mistakes.

• 
  Kathleen M (@ColfinCaptures) reported 34 minutes ago

  @O2 any particular reason my 4g is so slow?