O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Uttoxeter |
Phone | |
| Stoke-on-Trent |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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The Cake Spa
(@TheCakeSpa) reported
from
Lichfield, England
Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Michelle
(@MichK84) reported
from
Stoke-on-Trent, England
Been trying to login to @o2 priority since 10am and now it’s down for maintenance
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Roy Galaasen
(@RoyGalaasen) reported
from
Stoke-on-Trent, England
@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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stokiemummie
(@stokiemummyJ) reported
from
Stoke-on-Trent, England
@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
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Ryan Podmore
(@PotterPodmore) reported
from
Stoke-on-Trent, England
Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Mark Johnson
(@mark_pbs) reported
from
Stoke-on-Trent, England
@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Avanti West Coast
(@AvantiWestCoast) reported
@stavros_mike @O2 Hello Stav. Sorry to hear you are experiencing some issues getting online this eve! What service are you on please and have you spoke with any staff about this onboard? - Laura
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Tim Edmundson
(@tedmundsonbari) reported
Is it possible to leave a network due to appalling service. Renewed my contract with @O2 and the service since has been dreadful. Intermittent data and having to constantly turn airplane mode on and off to get a data connection is simply, not good enough.
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🎼👠Rachel Orr 👠🎼
(@RachelOrr) reported
@choccieclare @O2 Now that I am part-time I have been changing things to save money. I was O2 and found that same problem. I changed to BT sim only as I have an iPhone 6 which does everything I need it to. My sim is £10 with 40GB data. Unlimited phone calls/texts etc...
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Emma
(@choccieclare) reported
@RachelOrr @O2 I am sim only. I am not fussed about handsets. I just need to be able to get phone calls and voice mails ! #o2 will never know how much stress they caused as the calls to try and get my voicemail failed
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Susan Kelly
(@SusanKelly673) reported
@O2 Seriously not impressed with length of time for unlatching code to be issued....and it doesn't work. I have a phone that's fully paid off. Cost a lot of money and I think it's wrong that you lock it to O2 network! Please unlock my phone...
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martica
(@martica_x) reported
@O2 is definitely the worst network provider! 🥱
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Victoria Waller
(@missvwaller) reported
@O2 Hello. There appears to be a serious lack of signal in my area. Can you provide me with any information as to why this has occurred? I look forward to hearing from you. Thank you.
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Daniel Duckworth
(@Duckyxl16) reported
@O2 have black listed my credit with three defaults on products i never had. To apologise they have offered me £150 compo! Does anyone have any advice other than the ombudsman
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Stephen Anderson
(@saj_anderson) reported
Hi @O2. Since transferring to my new iPhone with you, I don’t receive any data allowance warnings anymore, meaning that I run out of data without realising. My bill came in today and I did not receive a text saying date it was rolling over. Can you help? Many thanks.