O2 outages and service status in Staffordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Burntwood, Stafford, and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood
|
Internet | 15 days ago |
|
Stafford
|
Phone | 23 days ago |
|
Stafford
|
Total Blackout | 1 month ago |
|
Stoke-on-Trent
|
Wi-fi | 2 months ago |
|
Lichfield
|
Internet | 5 months ago |
Community Discussion
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O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Any update on the phone signal, when its likely to be back on.
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Helen Evans (@helendoris2012) reported from Stafford, England@FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service
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Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, EnglandGet priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Michelle (@MichK84) reported from Stoke-on-Trent, EnglandBeen trying to login to @o2 priority since 10am and now it’s down for maintenance
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Karl Hagemann (@w1nd0e) reported from Stafford, EnglandGood job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@o2 Got full 4g signal back.
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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Sime (@FowldsSimon) reported from Stoke-on-Trent, England@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!
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ellen (@ellenkenty) reported from Lichfield, England@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Helen Evans (@helendoris2012) reported from Stafford, England@O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.
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Philip Drury (@DruryPhilip) reported from Penkridge, England@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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Nicola Gratton (@NickiGratton) reported from Barlaston, England@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Helen Evans (@helendoris2012) reported from Stafford, England@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Hirsty (@mitchhirsty) reported@JaadeSketch @O2 Jade, they are fully aware of the issue with their website and app when trying to pay a bill, but they are not doing anything about it! O2 - how many more people will it take to complain about the broken payment gateway before you actually fix the issue?
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Ikram ⚡️ (@Ikram_hhh) reported@momoalas93 @O2 It’s shocking how it is that bad I had much better connection on a coach journey going from Belgrade to Sarajevo much more consistent and present throughout
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david taylor (@dt297) reported@Jenny_1884 I don’t need to turn alerts off. I’m on @O2, so I never have a bloody signal!🤬
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Mitch Hirsty (@mitchhirsty) reported@O2 @Mally_DB Still not fixed 🙄 2026 and tech giant O2 don’t know how to resolve a payment gateway issue 🙄 @O2 - you have customers who wish to pay their bills online. Do better!
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david taylor (@dt297) reported@NotFarLeftAtAll I’m on @O2 so I don’t have phone signal 90% of the time.
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Jay (@zyonuk) reported@TakeThatClouds @O2 Ticketmaster are the same if you want to update your number on their system, they text a code to the number registered. Which is great if you still have that number, calling customer support is the only other option!
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Savannah (@justicenowxxx) reported@O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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Sean Barrett (@SeanRBarrett) reportedDisappointed to see that in 6yrs @O2 has made zero effort to role out 5G across Wales.! Outside of Cardiff, nothing. 23% reach according to OFCOM. It was the same 6yrs ago!! WTF!🤬
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samantha🤍 (@xsamxntha) reportedMy mobile signal has been nonexistent helloooo @O2
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Paul (@insittingbourne) reported@O2 Thankyou but we have all changed providers now as every time we were told the local most had issues but never fixed. It went on and on.