O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Sime
(@FowldsSimon) reported
from
Stoke-on-Trent, England
@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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tony
(@tparker6666) reported
from
Stafford, England
Site not working @O2,
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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Chloë Sharpes
(@ChloeSharpes) reported
from
Stoke-on-Trent, England
@O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)
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Karl Hagemann
(@w1nd0e) reported
from
Stafford, England
Good job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
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Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@O2 A shambles in customer service, moving to Vodaphone tomorrow after 10 plus years with o2
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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Paul Moore
(@Paul_Reviews) reported
from
Cannock Chase, England
@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bazza Gee
(@bazza_gee) reported
@O2 how, in 2022, is it possible you don’t have a 4G signal in GU18 literally a few hundred yards from the M3 motorway? Hopeless.
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Stephen Taylor
(@staylorscotland) reported
@virginmedia Waiting since 20 June for install. Still nothing. NO ESCALATION PATH. Resolution offered was recontact the Philippines. Do the same thing over and over with the same ZERO result? WTF? Go figure .. @O2 @VirginMediaCorp
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Charlotte Taylor
(@jac_charlotte) reported
@O2 I don’t have access to Wifi. Do you know roughly how long the problem will take to be resolved? I’m due a baby any day so kind of need my phone to be working 🙄😬
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becky fleck
(@fleckybec) reported
@O2 I’ve already repeated the tale to 7 O2 people (and once was on hold for 10minutes before the call cut out so didn’t even get to speak to anyone). Forgive me if after taking most of today to get this far if I don’t repeat it again. Let’s see if it actually gets resolved (Friday)
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JAK
(@Jooode01) reported
@O2 Hi I’m trying to set up a contract with you but my address is not on the drop down list? Can you help?
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Helen Mrs Happy
(@helenmc46972890) reported
@TheRealDeclanK1 @Apple I've had my bother with @O2 over 3 wks truthfully I've give up doing research to move to another network and definitely changing from iPhone
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becky fleck
(@fleckybec) reported
@O2 Why are your systems so terrible? For a comms outfit it’s awful. Insurance/customer services/shop can’t seem to communicate with eachother!Staff are v polite+try to be helpful but I keep going round in a loop. No phone, still paying for airtime! Trying to sort out for days!
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Jordan
(@03jordan99) reported
@O2 hi I want to leave EE due to overpricing. Would you be willing to give me an IPhone 12 unlimited everything for £37 a month, 3 offered it me for £32 but heard you’re a better network and EE said they wouldn’t go lower then £56!
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Nick Patterson
(@NickPat20265806) reported
@O2 Hi have full 4G signal so no signal issue. And if it’s a network fault do me, my wife and my mate all report it as a nationwide fault, since your speeds are genuinely rubbish everywhere.
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Sean 'H' Hetherington ⚓️
(@74S_H) reported
Why is the service/coverage that I pay for, so rubbish?? Black spots all over the country. Calls dropping out, buffering every 5 mins or so. Why are you stealing my money @O2 ???? I have phoned and complained previously but still no change. #cantwaittobeoutofcontract