O2

O2 Outage Report in Staffordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Staffordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Staffordshire, England 12/13/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Staffordshire, England

Latest outage, problems and issue reports in Staffordshire and nearby locations:

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Is anyone having trouble receiving calls on the @O2 network?

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 @richardbranson I would have left your Virgin mobile piggybacking @EE ! Miles better network and service although more costly!

  • TheCakeSpa The Cake Spa (@TheCakeSpa) reported from Lichfield, England

    Absolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks

  • misswhiskygirl Danielle 🏳️‍⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England

    @O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 I see your response is as fast as your network? I wonder if there is anyone out there 🤔

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @mrslollyd @O2 My excuse is black Friday sales...come on! So poor

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2

  • MichK84 Michelle (@MichK84) reported from Stoke-on-Trent, England

    Been trying to login to @o2 priority since 10am and now it’s down for maintenance

  • EdwardRamsdale Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England

    @O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all

  • stokiemummyJ stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England

    @O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported from Stafford, England

    @iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.

  • RoyGalaasen Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England

    @O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @O2 where is my phone I ordered on 3rd December? Customer for 20years and appalling service. I wouldn't recommend to anyone or @DPDgroup_news who @O2 are blaming.

  • helendoris2012 Helen Evans (@helendoris2012) reported from Stafford, England

    @FrancoS4nchez @O2 @Apple I've been waiting since 3rd Dec!!!! Absolutely disgusting service

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • mark_pbs Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England

    @O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡

  • PotterPodmore Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, England

    Both my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month

  • richiechuff Richie Knight (@richiechuff) reported from Stoke-on-Trent, England

    @TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan05858044 Dan (@Dan05858044) reported

    @O2 sort the signal out in the west monkseaton/Whitley Bay Area. It’s pathetic. Can barely use my phone

  • akaalexhey alex (@akaalexhey) reported

    @O2 might be the worst phone company to be allowed to continue trading 🙄 just awful

  • RuthRendell1 Mark Rendell (@RuthRendell1) reported

    @O2 i need some help managing one of my two mobile phone contracts with you.

  • HRBec2 HR_Bec (@HRBec2) reported

    @O2 2 days I've not had a signal for at home and work. Home service status just says network is busy so service may be affected and work has a nearby mast not working. Remind me again what I'm paying for?

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @o2 Please sort your issues in the #Swindon area out. Have had my SIM replaced as having issues with mobile data - it’s clearly not the SIM as I’m still having issues. Seems like I’m going to have to waste my lunch break tomorrow to go into store and get it fixed… 😩

  • badgercop Scott Elliott (@badgercop) reported

    I feel robbed!!! Walked into #caffenero to relax with a nice flat white, opened up my @O2 Priority app…….a sign on the counter saying “network troubles, unable to accept O2 priority”. Arrggghhh, I’ve already activated my voucher!!!!! 😩😩😩 Any worse feeling than that???

  • Meeshhealy Michelle Healy (@Meeshhealy) reported

    @O2 hi I am an o2 customer and wanted to buy #LittleMix #tickets for my #disabled daughter who is a big fan and wandered about accessible seating for her… can someone please help?

  • sxphsx S (@sxphsx) reported

    @O2 could I get help in cancelling a pac code please.

  • NathanRelph Nathan Relph (@NathanRelph) reported

    @O2 No problem thanks

  • ThisIsSozan -S🌷 (@ThisIsSozan) reported

    @O2 I did, no help.