O2 outages and service status in Staffordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Staffordshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Burntwood, and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Burntwood
|
Internet | 1 month ago |
|
Stafford
|
Phone | 1 month ago |
|
Stafford
|
Total Blackout | 2 months ago |
|
Stoke-on-Trent
|
Wi-fi | 2 months ago |
|
Lichfield
|
Internet | 6 months ago |
Community Discussion
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O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Rick (@StokeyRick) reported from Stoke-on-Trent, England@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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Ryan Podmore (@PotterPodmore) reported from Stoke-on-Trent, EnglandBoth my @O2 mobile data and @SkyGroup WiFi have been absolutely terrible the last couple of weeks. It's really starting to wind me up. Considering how much i pay for it each month
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Sime (@FowldsSimon) reported from Stoke-on-Trent, England@sarah_weirdo @oneplus @O2 Huawei are supposed to be good. Never had one , iphone here x
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Richie Knight (@richiechuff) reported from Stoke-on-Trent, England@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Edward Ramsdale (@EdwardRamsdale) reported from Stoke-on-Trent, England@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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Mark Johnson (@mark_pbs) reported from Stoke-on-Trent, England@O2 can someone explain why the signal is still useless in the ST6 area? I left O2 this year because of this but still have my partner and 4 family member's stuck on O2! Signal checker says no problems? It's been terrible for months 😡
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Andrew Ankers (@andyankers) reported from Stoke-on-Trent, England@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Chloë Sharpes (@ChloeSharpes) reported from Stoke-on-Trent, England@O2 I am disgusted in your customer service. I contacted you in regards to an extreamly bent iPad Pro 2018 that I’ve had for 2 months. Been to 2 Apple shops and 2 O2 shop and contacted your customer complaints to be told there is nothing you can do except send it in for repair(1)
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stokiemummie (@stokiemummyJ) reported from Stoke-on-Trent, England@O2 hi, just recently my phone 4 g has been losing signal, used to be fine, annoyed recently has 4 g just went resulting in losing bid on eBay, ?
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Helen Evans (@helendoris2012) reported from Stafford, England@mrslollyd @O2 My excuse is black Friday sales...come on! So poor
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Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England@O2 I hope you can help. I’ve returned from France and noticed I called home twice and O2 arechanrging me for those calls. I’ve O2 travel in my tariff. I thought calls inside the eu were taken from my allowance (unlimited calls)
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Danielle 🏳️⚧️ (@misswhiskygirl) reported from Stoke-on-Trent, England@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
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Roy Galaasen (@RoyGalaasen) reported from Stoke-on-Trent, England@O2 Sitting here at Costa enjoying a latte. Not enjoying the Internet connection that is utterly rubbish as always. It has been for a few years, I gave up on it hopefully being fixed. Paying for 5GB data that I can’t ever spend because it just is slow as snails.
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The Cake Spa (@TheCakeSpa) reported from Lichfield, EnglandAbsolute garbage signal in central #lichfield again today @O2 - I have been with you over 20 years but I think I'm gonna have to bail. The last 2 years have been awful!
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Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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del (@del__91) reported from Stoke-on-Trent, EnglandHi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England@O2 Do you know when the issue maybe sorted by?????
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Karl Hagemann (@w1nd0e) reported from Stafford, EnglandGood job @O2 the network improvement work is complete and 4g is worse and 3 and 4g are near unusable #downgrade
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BillCocker (@BillCockaCha) reportedThe myo2 app is probably the worst app I’ve had this misfortune of trying to use @O2 really are shite these days
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#BurnhamthefakePM #NeverLabour (@EmmMurray211) reported@O2 my daughter, stranded abroad with no phone after a theft, has received terrible service from you. Unless you can actually support her we will be cancelling our DD and making a complaint to @Ofcom. Good customer service is not rocket science!
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Benn Sanderson (@Benn_Sanderson) reported@O2 is there any way to boost my home mobile signal? It can drop in and out quite quickly
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Stu (@StuWri01) reported@O2 how can I access my final bill if nothing in the app is available or when signed into the web account no bills available? Already spent 55 mins on the phone to customer resolution this morning.
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STEVEN LOATES (@Loatesy95) reported@O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse
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Jon Thompson (@JohnnyFocal) reported@O2 I have many times - Can you explain your issue?
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Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
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Jayshree (@jayshree35) reported@O2 waited over a week to have a new Apple Watch delivered. No response from your team or urgency and DHL awful so have cancelled the order!
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John Till (@JohnTillUK) reported@sackedseafarer @O2 But I keep getting errors “Too many page redirects occurred” whether I use the app or website. I then tried to submit a complaint online and guess what, that throws an error too! So raised it via X DM and given a complaint ref and assured I’d be contacted via my preferred channel
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Lauren (@Halbutt) reported@O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.