O2 Outage Report in Staffordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Staffordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Staffordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Staffordshire, England
The most recent O2 outage reports came from the following cities: Newcastle under Lyme, Lichfield and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
Phone | |
| Lichfield |
Total Blackout | |
| Lichfield |
Phone | |
| Lichfield |
Phone | |
| Lichfield |
Phone | |
| Lichfield |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Staffordshire, England
Latest outage, problems and issue reports in Staffordshire and nearby locations:
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Stocky.
(@StaffordTownUK) reported
from
Stafford, England
@O2 4g down in st16. 3g ok.
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Any update on the phone signal, when its likely to be back on.
-
Edward Ramsdale
(@EdwardRamsdale) reported
from
Stoke-on-Trent, England
@O2 , the services to contact you about issues are absolutely terrible. Round and round in circles with no help at all
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del
(@del__91) reported
from
Stoke-on-Trent, England
@O2 I GOT A TEXT!!! 📱 Never wanted a Monday to come around so fast before
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Andrew Ankers
(@andyankers) reported
from
Stoke-on-Trent, England
@ionica_official @O2 I got done at Christmas but that was done by hacking the @O2 customer security number to ring me. Apparently its then my fault
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@o2 Got full 4g signal back.
-
Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@TheO2 I wouldn’t attend any venue associated with this **** network @o2 the reason they are able to sponsor you is because of revenue and theft from illegally withholding funds from customers like myself and failure to meet their own complaint timescales @TelefonicaUK
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Vikki Jayne Birch at 🏘
(@VikkiJayne80) reported
from
Cannock Chase, England
@O2 Do you know when the issue maybe sorted by?????
-
Rick
(@StokeyRick) reported
from
Stoke-on-Trent, England
@O2 I have spent one hour trying to speak to somebody about an issue on your app. I want to literally give you money to buy a bolt on and I can’t get hold of anyone to help me.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Hi @O2 how do I cancel extras on my sim only plan? I can't seem to do it on my app. Thanks
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Nicola Gratton
(@NickiGratton) reported
from
Barlaston, England
@O2 My elderly mum has a monthly contract with. o2 but the SIM card has stopped working therefore she can’t contact friends/family. Tried to call to order a new SIM but keep getting cut off.. can someone help please
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
from
Stafford, England
@iD_Mobile_UK @O2 About 3 weeks, the other day I had to restart my phone just to get it to connect back to the network.
-
Robert Fisher
(@StrategiRob) reported
from
Stoke-on-Trent, England
Excellent customer service from Steve in the @O2 shop in the @intuPotteries at a time I was considering going to another network... very impressed 👍 #o2 #excellentcustomerservice
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DaveH63
(@huson63) reported
from
Stoke-on-Trent, England
@O2 longtime loyal customer spent ages on the phone yesterday completing new deal now customer service telling me it’s not there #Ripoff
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ellen
(@ellenkenty) reported
from
Lichfield, England
@O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Still no response regarding my complete absolute ripoff merchants @TelefonicaUK your operation is crap and your customer I don’t care agents need training in how to talk to people or do you purposely employ the most vile people in society ?
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del
(@del__91) reported
from
Stoke-on-Trent, England
Is anyone having trouble receiving calls on the @O2 network?
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Richie Knight
(@richiechuff) reported
from
Stoke-on-Trent, England
@O2 Is there an online platform that I can speak with somebody with regards to a complaint about the shocking service I have received I would call them the customer service department but more like customer I don’t care would be more apt
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Danielle 🏳️⚧️
(@misswhiskygirl) reported
from
Stoke-on-Trent, England
@O2 I've just tried on desktop and it's working there, it's not working via the priority app. Thank you
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jericho (Wake Up, Britain!)
(@Unsilversurfer) reported
@BorisJohnson @virginmedia @O2 Can't believe there are still so many idiots who can't see through this lying charlatan! I guess you really CAN'T cure stupid.
-
niall eddery
(@nialledd) reported
@BorisJohnson @virginmedia @O2 Idiot. You are the reason the rest of the mobile operators don’t have free roaming because there is no reciprocal benefit.
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Pilgrim🇫🇷🇪🇺
(@SparklyVegas) reported
@BorisJohnson @virginmedia @O2 Wouldn’t have been an issue of you morons hadn’t destroyed our relationship with our nearest neighbours and allies
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Ian Lawson
(@Wonkeyyoks) reported
@NadineDorries @virginmedia @O2 Oh look.....an idiot! 🙄
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Tim 💙#JohnsonOut
(@rothwell_tim) reported
@NadineDorries @virginmedia @O2 You are full of ****
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Nathan attempting to understand both sides.
(@NathanR33900744) reported
@BorisJohnson @virginmedia @O2 I'd welcome a decision on what this poor excuse for a government is doing about the growing cost of living crisis. More tax, more bills and less public service. Still at least all you poor MPs can now have £2200 pay raise. Cost of living crisis just for everyone else it seems
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fiona seaton
(@fionaseaton1) reported
@NadineDorries @virginmedia @O2 Thick as **** !!!
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Dean Mackintosh
(@dean_mackintosh) reported
@O2 No point.. I already dropped you a DM and still nothing done. I can’t believe a company the size of o2 that you don’t take a security breach very serious? Because your customer service department keep lying to me on a regular basis.
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ᴘᴀᴜʟ ᴏᴋᴇʏ
(@pau1okey) reported
I thought I'd had bad customer service before but it pales into insignificance when compared to @O2. Two hours and counting. Five different departments. Still unresolved.
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vinyl rules
(@vinylrules3) reported
@NadineDorries @virginmedia @O2 It had less than the square root of **** all to do with you!