O2 Outage Report in Shepley, Kirklees, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shepley, Kirklees, England
The most recent O2 outage reports came from the following cities: Batley, Huddersfield, Sheffield, Halifax and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Wi-fi | |
| Huddersfield |
Phone | |
| Batley |
Internet | |
| Sheffield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 two years since I was sold a 5G contract. Still no 5G. MyO2 messaging service broken. Please help
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Natalia Hurtado C.
(@natihurtado) reported
from
Sheffield, England
Hey @O2, I have no mobile signal from yesterday. How long is this going to last? Thanks
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Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@O2 I live centrally, in the four biggest city in the UK. I was sold 5G as being ready in 2020. It's now 2022. I want to cancel my contract.
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Kathy
(@MarsKathy) reported
from
Wakefield, England
@O2 hi. Is there a problem with the QR code or number today for the Greggs offer? Local Greggs had error code so no breakfast roll!!
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Laura Patrickson
(@PatricksonLaura) reported
from
Sheffield, England
@O2 phones been switched off but I’ve paid my bill wondering if you could help please
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Nicky
(@n1cky_snape) reported
from
Horbury, England
@O2 Currently trying to cancel my contact. Tried numerous times and there are never advisors available online. Call waiting time is minimum 45 minutes! I am going to have to pay extra on my contact if I cannot get through due to your poor systems!
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Paul King (Kingy)
(@kingpak93) reported
from
Glossop, England
@O2 Have changed phones and need a micro sim card. Have PAYG with credit so want to keep same number and credit I have. Ordered a sim card online a week ago and nothing has arrived. Can you help please? New phone sat unused as can’t put standard size sim card in it.
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap
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Paul Dunk
(@Dunkie5150) reported
from
Glossop, England
@O2 your data network is utter 💩 That is all. #EOC #ImOff
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Mark Richardson
(@Marko_1979) reported
from
Brighouse, England
Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Isabella (Izzy) Rothwell
(@IzzyRothers99) reported
from
Meltham, England
@O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Anyone recommend a phone network been with @O2 for years and since it merged with @virginmedia it’s shocking. When I went on holiday before I’d never had problems this year wouldn’t let me go my own internet & here signal keeps going for phoning not to mention rise in scam calls
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Vicki Walker
(@resolute_cf) reported
from
Emley, England
What is it with companies happy to give **** service? Pauline at @O2 you were lovely but the other 5 people I’ve dealt with were a shower of shite
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
from
Sheffield, England
@O2 terrible signal in s63 areas is a mask down or something?
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Tom 😷
(@mishiwoo) reported
from
Sheffield, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Daz Midgley
(@omicdaz) reported
from
Halifax, England
@DHLParcelUK can you check your DMs and confirm our parcels are arriving today, without a doubt the worst courier service we’ve dealt with - not sure why @O2 use you - you must cost them business
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Pogson #BoycottPalmOil
(@StevePogson1) reported
@O2 Customer Service in 2021 is as bad for sensory deprived people as 1971. They no longer respond to emails but send a link, which goes nowhere. The 'live chat is automated & can't understand the word 'disabled' when applied to a human. Their CS here ask for info, no response!
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Duncan long
(@Dunxi) reported
@O2 Yep, but no one has at any stage explained how same quote was given numerous times and not picked up until the last minute.Also no alternative offered, only contact has been by O2 sales with a "new deal"!! Just awful customer service. Dissappointing at best.
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Shaun Daley
(@shaunkevd) reported
@O2 your customer service teams are a joke. Cancelled my order on Friday; been told today it wasn’t cancelled and I have to pay for the weekends usage? Absolute disgrace. Thank god I’m leaving
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KMarnie
(@kmarnie) reported
@O2 having issues with Priority - voucher saying it's been used when it hasn't....can you help??
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Phil Graham
(@philtheclaret) reported
@JodiClements17 @O2 Try Vodafone, I've never have any coverage issues.
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RefornUK
(@RefornUK) reported
@O2 signal not reet in Newcastle tonight?
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Ann Worrell
(@annabellaroxs) reported
@O2 saying all is OK when I check on your checker but I'm stuck on emergency calls only, can't make calls, texts etc can you please look into this and report. My father is on tesco and his is the same. Please acknowledge my tweet!!
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Markus Kane
(@Markus_Astbury) reported
@O2 I’ve spent the last 90 minutes trying to contact you guys, either I get cut off by an automated line or your chats are too busy. I’m done with this shoddy service
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Danielle Barnard
(@_danielle_b) reported
@O2 I've explained to 7 people over the last 2 weeks. Everytime I have been told its been resolved. I just want to speak to someone senior who can resolve it without me waiting another 24 hours. I don't want to explain again via a DM. Can you please tell me how to make a complaint?
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dylannn
(@dylannntv) reported
@EE poor @O2 wouldnt have it