O2 Outage Report in Shepley, Kirklees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shepley, Kirklees, England
The most recent O2 outage reports came from the following cities: Batley, Halifax, Huddersfield, Wakefield, Sheffield and Glossop.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Sarah Wood
(@Sarah_E_Wood88) reported
from
Birkenshaw, England
Really disappointed with @O2, poor customer service, rude In store service, incorrect information given, called O2 help line to be told it could have been sorted in store. So now she’s having to go back to the store to tell them that they can sort it out. #timewasted
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Rudgey.
(@jessica_rudge) reported
from
Gildersome, England
@keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂
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Christina Demetriou
(@xpi6tiva) reported
from
Skelmanthorpe, England
@O2 a letter advising payment required for outstanding bill on my mother’s phone, payment had been made on the 23rd July, we are unable to get through to an advisor as the network cuts the line off instead of connecting us to understand why phone blocked.
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DAVID BRAME™
(@dave_brame) reported
from
Dewsbury, England
@O2 has got to be the worst Mobile company to deal with. Trying to add on to my account this morning and the gent I spoke to was about as useful as a kidney infection
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@O2 continuously having to restart my phone just to be able to use data and receive phone calls and apparently no issues in my area, been going on for a couple of days now?
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Kevin Evans
(@underwatergeek) reported
from
Darton, England
@O2 I've never placed an order with you. That's my work email.
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Brian Keighley
(@Brian74165024) reported
from
Kirkburton, England
@runhappyally @O2 Come on O2 .... you've clearly got a long standing problem that you've failed to properly fix. I reckon it's fingers out time.
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Ged Ashton
(@GedAshton) reported
from
Dewsbury, England
I’ve just received this @O2 obviously a #scam you might want to investigate? Never been with @O2
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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martin dawes
(@martindawes2) reported
from
Sheffield, England
Hey @O2 how long with no sevice aka limited service in S7?
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Peter Swallow
(@6hyterrier) reported
from
Honley, England
Just had a text message from @O2 within 2mins of posting on twitter, shame they weren't on the ball earlier wanting to look after a long standing customer. Thanks to @SkyUK I'mgoing to be £29.50 better per month with far superior package on two phones
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Andrew Jones
(@bamfurlong) reported
from
Sheffield, England
@O2 Maybe you should focus on decent customer service and not stealing hundreds of pounds of money from people first.
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Lee Tempest
(@temp74) reported
from
Dewsbury, England
@O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
Noooo heard on news please @O2 don’t merge with @virginmedia best thing we ever did was leave @virginmedia and I’ve been with @O2 for years with hardly any problems and on principal when the problems we had with @virginmedia we will have to change networks PLEASE Don’t Do it xxxx
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Ben Johnston
(@BSJ2008) reported
from
Sheffield, England
@O2 Absolutely shocked and appalled by the way I have just been spoken to by one of your customer service agents. Extremely hostile and confrontational towards me and didnt want to listen to the reason why I was calling
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David edwards
(@edw241) reported
@O2 still zero phone signal here, Guys. Just remind me what I’m paying you for? Could somebody please check to see what the problem is? Places I’ve been in the world with a better phone signal…..almost everywhere…..PLEASE!
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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david bryant
(@ladidalimey) reported
@O2 Unfortunately as both phones are down she has no internet. I have managed to raise the issue via web chat. The issue seems to be that the transferral of her old number to the new phone has got stuck. I was told the issue will be passed to the tech. Dept. Do they operate on Sunday
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Tobias
(@Whilecitysleeps) reported
Apple Music voucher code on Priority offer doesn't work @O2, Hi there,
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Ian Dickinson
(@iandicko73) reported
@O2 Yes it affects calls but the absence of data signal is very frustrating, particularly as the service used to be very good.
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hex
(@bookishIesbian) reported
@O2 so, if someone was very stupid (me) and accidentally smashed up the back of their phone, would they be able to get it fixed if they had insurance?
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Mark Beresford
(@maberesford) reported
@O2 @Ofcom @WhichUK And all you can ask is ‘where did you get this from?’ … YOUR O2 HELP PAGE!!
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Wendy Coleman
(@coleman_wendy) reported
@O2 help please cancelled contract within allowed 30 day due to charges increase on 29/6 spoke to Thomas, then got charged £51.68 26/7 so spoke to Maisie 28/7 who said refund action will receive in 3 days now 7th Aug and refund not received, how can I sort quickly please
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vicky childs
(@victoriachilds) reported
@O2 Yes I have WiFi at home but that will only work while I am there. I have this turned on also but that doesn't help if there is no WiFi to use. So it's far from ideal really.
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Ken
(@Ken34649402) reported
@o2 why is you’re 3G so bad!!?? So slow! Data Coverage in UK is just terrible