O2 Outage Report in Shepley, Kirklees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shepley, Kirklees, England
The most recent O2 outage reports came from the following cities: Halifax, Dewsbury, Sheffield, Barnsley and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Dewsbury |
Internet | |
| Sheffield |
Internet | |
| Barnsley |
Phone | |
| Halifax |
Total Blackout | |
| Batley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepley, England
Latest outage, problems and issue reports in Shepley and nearby locations:
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Liz Harrison
(@LizHarrison4u) reported
from
Halifax, England
@O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Amy
(@__amyrebecca__) reported
from
Greetland, England
@O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Mark Richardson
(@Marko_1979) reported
from
Brighouse, England
Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.
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Isabella (Izzy) Rothwell
(@IzzyRothers99) reported
from
Meltham, England
@O2 I currently have no signal in the HD9 area. Can you inform as to why this may be??
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Andrew Lee
(@goonie2008) reported
from
Sheffield, England
@virginmedia @O2 Its definitely you lot Robin as your broadband service was a disgrace when I moved to you and I had to pay out for cancelling contract early. If this is what’s to come O2 then you will a customer of over 15 years.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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HA
(@Hamera_Ahmed) reported
from
Dewsbury, England
@O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help
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Carla Sheldon
(@Carla_SHELDERS) reported
from
Huddersfield, England
@O2 Hi, I am going around in circles on your website trying to return a faulty phone and ordering an alternative #help #support #livechatcrap
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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jill perlstrom-wright
(@JPerlstrom) reported
from
Barnsley, England
@O2 have spent most of day trying to sort my NHS discount - system does not recognise my work email and not keen on sending wage slip details - online and phone contacts not working out - please can you help?
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Kathy
(@MarsKathy) reported
from
Wakefield, England
@O2 hi. Is there a problem with the QR code or number today for the Greggs offer? Local Greggs had error code so no breakfast roll!!
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Luke
(@LukeA8) reported
from
Barnsley, England
@O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🎗️ ProletaireX Redux #ShameOnStarmer 💜💜💜
(@ProletaireY) reported
Hi @O2 can you please tell me the quickest way, I can cancel my account with your crappy little company? I’ve been on the phone to your company’s complaints line for the last 8 minutes, but it appears you’re as crap at dealing with complaints as you are at everything else.
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Kay Hall
(@KayHall15829844) reported
@O2 Can you help please I reported my iphone7 as lost yesterday. I now have it back and would like to unblock my sim, how do I do this, please
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Larky 💙
(@claire_mcnaul) reported
@O2 I have rung customer services 5 times in the last 2 hours and each time people hang up because they cannot solve the problem!!! Please will someone help me !!! I left o2 at the end of Feb and I am receiving bills with extra late payment charge this is unacceptable!!!!!
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yair samuels
(@YairPer88841518) reported
@MarkEvansO2 @O2 @virginmedia A mother at home in bed with an aggressive type of cancer and no phone to contact emergency service if something happens. Every time I call o2 they refuse any help and even refuse to give me the PAC code so that I can go with PROFFESIONal network . 4 days of work losses
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Larky 💙
(@claire_mcnaul) reported
@O2 I have rung customer services 5 times in the last 2 hours and each time people hang up because they cannot solve the problem!!! Please will someone help me !!! I left o2 at the end of Feb and I am receiving bills with extra late payment charge this is unacceptable!!!!!
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🎗️ ProletaireX Redux #ShameOnStarmer 💜💜💜
(@ProletaireY) reported
@5yUbRVjsdZBOSrj @O2 It’s only a backup number and they’re even **** at that.
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Stuart Boyd
(@StuartIanBoyd) reported
@O2 As I can't ring 02 from where I am my wife has just rang customer support and asked someone to call me but they hung up on her telling her that's something they can't do...
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🎗️ ProletaireX Redux #ShameOnStarmer 💜💜💜
(@ProletaireY) reported
Hi @O2 , Can you please tell me the quickest way I can cancel my account with your crappy little company? I’ve been on the phone to your company’s complaints line for the last 8 minutes, but it appears you’re as crap at dealing with complaints as you are at everything else.
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Mark Whiteside
(@markwhiteside) reported
@O2 Hi - I appear to have been charged twice for my Disney+ extra. Can you help please?
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Paul Wilson (parody)
(@paulanthonywils) reported
Fun with @o2 support: On 24th Jan I phoned to report my watch’s mobile connection was no longer working. It took a few attempts to get through because their support line is answered by a very poor voice recognition robot. 1/