O2 Outage Report in Rhoose, Vale of Glamorgan, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Rhoose, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rhoose, Vale of Glamorgan, Wales
The most recent O2 outage reports came from the following cities: Bridgend, Cardiff and Rhoose.
City | Problem Type | Report Time |
---|---|---|
Bridgend | Total Blackout | |
Cardiff | Phone | |
Cardiff | Phone | |
Rhoose | Phone | |
Cardiff | Total Blackout | |
Barry | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Rhoose, Wales
Latest outage, problems and issue reports in Rhoose and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
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Oliver City Dog
(@BCFCOLIVERDOG) reported
from
Cardiff, Wales
@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Cez 🏴
(@catlady_cez) reported
from
Cardiff, Wales
@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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Diana Waldron
(@Waldron_Diana) reported
from
Cardiff, Wales
@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 come on please! I’ve now spoken to 3 people and now been out on hold for almost an hour. Unbelievable customer service. I literally just need the PAC code.
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FGE ⚡️
(@fgethearies) reported
from
Cardiff, Wales
Anyone else on @O2 ? My signal keeps cutting in and out 😩
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Nick Thorogood
(@nopantsuk) reported
from
Llanharan, Wales
@O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?
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Mark Elliott🏴🇪🇺
(@gwelfor57) reported
from
Cardiff, Wales
@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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Paige🧚🏻♀️🌸
(@paigebuckingham) reported
from
Cardiff, Wales
Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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susan denner
(@DennerSusan) reported
from
Cardiff, Wales
@O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for
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Lela Patterson
(@PattersonLela1) reported
from
Barry, Wales
@O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)
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Clare Osborne Jones
(@clareoj) reported
from
Cardiff, Wales
@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@O2 I’ve just tried again, it’s not working. Please can someone send it to me please. For a simple procedure it has become be my stressful, and nobody seems to want to help!
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Jade Bowns
(@JdBowns91) reported
from
Barry, Wales
@O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable
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S H A N I C E
(@flowersshanice) reported
from
Cardiff, Wales
@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Sargood
(@JasonSargood) reported
@O2 Id rather not go now u useless *****. Try providing a service that can be scaled up and out as needed so you can react better to the demand. #o2priorityshambles
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Sarah
(@idlewildgirl) reported
@O2 I’ve already got a complaint in sadly; they say the mast is broken but it happens wherever I go even other cities, I’m really worried I’m going to be stranded in an emergency situation tbh
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Simon Lebeau
(@SimonLebeau7) reported
@O2 Can you respond to my complaint in your DM’s please or I will be forced to contact OFCOM and Trading Standards about my complaint.
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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jmc2019
(@jmc20193) reported
@O2 What an absolute joke! How can you possibly have sold out all over the UK when your app was down all day. Who have you sold them to? Touts? Funny how they can always get hold of them. Disgraceful
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Jay_147
(@jay_doggg) reported
@O2 new customer here, been trying to swap from physical sim to eSIM all week but your chat team haven’t been able to do it, I’ve now been cut off when speaking to an advisor 3 times tonight and had a call intercepted when discussing personal details which I thinks a data breach
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Handy Services
(@services_handy) reported
@O2 You must of predicted that demand would be very high. Yet your website crashed, very funny that. I personally believe it was all a publicity scam. I wasted over a day trying to get tickets. My contract is up for renewal next month I will definitely be moving to another network.
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Rob Coombs
(@RobCoombs74) reported
@lisajaneloves @O2 Exactly what I say ,can't run a network and give people what they pay for, let alone try and sell tickets for huge events .Sort it out o2 ,supply decent network coverage and let tickets be sold out through the big boys ,not the wannabes
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Mandy Griffin 💜👩🏼🎤⚒️
(@Mandygriffin) reported
@O2 I despair. Your app is crap. Your customer service unhelpful. Just want you to commit to a delivery date.
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Pabloman
(@Pabloma61681155) reported
@O2 Hi I tried from the moment the Peter Kay tickets went live as advertised in priority system. The system clearly crashed and only allowed me in a few minutes ago 30 hours later and guess what I still can’t book tickets. O2 priority experience so bad what a waste of time.