O2

O2 Outage Report in Prestwick, South Ayrshire, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Prestwick, South Ayrshire, Scotland 03/13/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Prestwick, Scotland

Latest outage, problems and issue reports in Prestwick and nearby locations:

  • wendyg4073 wendyg4073 (@wendyg4073) reported from Kilmarnock, Scotland

    @nattystevenson1 @O2 Mines has been piss poor for a few weeks, vodaphone three are useless here so O2 were my go to but now I'm not so sure, glad it's not just me then

  • nattystevenson1 Natalie Stevenson (@nattystevenson1) reported from Kilmaurs, Scotland

    @O2 no service in Kilmaurs!

  • kevmck78 Kevin mcknight (@kevmck78) reported from Bellsbank, Scotland

    @SoniaONeill_ @O2 I am with o2 . Hopeless customer service .

  • CarrieG979 GreenImp 3.5% 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 #FBPE (@CarrieG979) reported from Newmilns, Scotland

    Hey @O2 any idea why someone added £7.50 a month insurance to my account? This wasn't requested and I don't require any as my phone is nearly 3 years old. If it breaks or dies I will just get a new one. Please refund or I will make a complaint.

  • RainbowAspie 🏳️‍🌈 Laura Dunn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@RainbowAspie) reported from Ochiltree, Scotland

    @O2 Network down and signal intermittenance in KA18 area due to malfunctioning mast, have registered my postcode for updates. This has happened before and I'm wondering, if it's the same mast as the last time. 🤔 #O2NetworkDown

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @Derbs751 @O2 Same at ibrox @RangersFC , signal shows full but nothing works 😑

  • chezally Ally (@chezally) reported from Ayrshire, Scotland

    @O2 customer services, you've lost a long standing customer tonight.

  • justjen_x Jenny♡ (@justjen_x) reported from Ayrshire, Scotland

    @O2 was trying to make a payment over the phone and was put through to 3 different departments, to which i was also on hold for over 20 mins for someone to answer then hang up!! Unacceptable

  • colin81green Colin Green (@colin81green) reported from Newmilns, Scotland

    Finally, after yet more shambolic service from @VodafoneUK, my phone has transferred over to @O2. Goodbye and good riddance @VodafoneUK. The most horrific customer service and tech support ever.

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    Anyone else having issues with @O2 or @vodaphoneuk

  • Erindarby1999 Erinnn (@Erindarby1999) reported from Kilmarnock, Scotland

    Why is my data so fkn shit, won’t load anythin @O2 sort urself out, been gawn on for days now

  • GCHaggis Gordon Haggis Currie (@GCHaggis) reported from Kilmarnock, Scotland

    This is absolutely ridiculous @O2 been over a week and still haven't got 4G signal or any kind of signal for that matter. When am I getting my signal back and not exactly happy to pay full monthly bill for not getting anything and losing business because of it.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jiteshgopinath ethanhunt27 (@jiteshgopinath) reported

    @ThreeUKSupport have you noticed that your app keeps on asking for an address every time we use the app to recharge . It connects to some pathetic web page that keeps on asking for details even if its our account. I use @O2 @EE sims as well and I have no problems recharging these cards.

  • CotyHS2 Ian Moss (@CotyHS2) reported

    GET YOUR COVERAGE SORTED @O2. STILL EFFING SLOW ON H+ #fail

  • Chris55306077 Chris (@Chris55306077) reported

    @CFOXY5 @adz232 @O2 Your not the only one who is angry. I got an iphone XR off them 9 months ago. It doesn't connect to mobile or data & is now a paperweight. 02 refuse to even look at it let alone repair or replace the peice of junk. The customer services won't even tr me to the repairs department

  • HarveyThomasCFC Harvey-Thomas John Keegan (@HarveyThomasCFC) reported

    @O2 hey there just a quick concern when you eventually merge with @virginmedia will I have to change to a virgin media sim or will O2 as a company/network still exist

  • AbigailRennie abigail rennie (@AbigailRennie) reported

    @O2 hi there - I’ve got no phone reception in Walthamstow. Any reported problems?

  • harvey30694171 harvey (@harvey30694171) reported

    @O2 can’t believe I’ve been cut off 3 times from customer service and still didn’t get a call back every time I call back you cut me off. I guess im lucky to be in my cooling off period oh and somehow dhl have lost the phone.

  • AmorHannah98 Hannah-🌸 (@AmorHannah98) reported

    @O2 Yes. Only place I get 5G is from my bed and even then it’s very slow, can’t get it anywhere else in my house.

  • Chris55306077 Chris (@Chris55306077) reported

    @PhilippaJaine @O2 Ive had accounts with O2 for nearly 20 years but after renewing the contract 9 months ago never again. They are happy to take payments but no interest in providing a phone that works. An iPhoneXR costing £800 is now a paper weight. I've been conned by this company!

  • cecilia_joy_x Cecilia-Joy Adamou 💙 (@cecilia_joy_x) reported

    @O2 @TheO2 My dad just received someone else’s phone bill with his name and address on it and hadn’t been able to get any help?!?! Help us sort this out please!!!!!!

  • Chris55306077 Chris (@Chris55306077) reported

    @adz232 @DMcstravock @O2 Are you saying the 02 actually has a customer service? They do however after 6 hours on hold I got through to be told that they won't help. They are happy to take £800 off me for a faulty phone but no interest in providing a phone that actually works. A v expensive paperweight