O2 Outage Report in Plumpton, East Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Plumpton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plumpton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Plumpton, East Sussex, England
The most recent O2 outage reports came from the following cities: Brighton, Heathfield, Hassocks, Seaford, Horsham and Burgess Hill.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Plumpton, England
Latest outage, problems and issue reports in Plumpton and nearby locations:
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Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Em (@emilymorgan_x) reported from Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Russell Macdonald (@russmacdonald) reported from Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Johanna (@smileyblonde43) reported from Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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⚫ Ann Terry (@pandofel) reported from Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Shaun (@shaunobrien_) reported from Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Shaun O’Brien (@shaunobrien_) reported from Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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David East (@Roaringrock) reported from Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Shaun (@shaunobrien_) reported from Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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A little bit Anton (@antpantss) reported from Brighton and Hove, England
@O2 You never detect anything there literally no point
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Stéphanie C (@Stephke_C) reported from Newhaven, England
@O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?
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Johanna (@smileyblonde43) reported from Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob (@_JacobDrew) reported
Hi there @O2 I am now sure that your customer service must include disconnecting the phone any time you run into an awakes conversation as this is now the 3rd time your caller has put the phone down after telling me they will transfer me. Lies & poor service have been consistent.
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Stuart (@stuhardy1979) reported
@O2 loyal customer for years due an upgrade. Selected my phone but found it did not include a charger, but no worries as i can buy it seperately for £35. Unfortunately i will not be extending my contract.
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deniswbarnard (@deniswbarnard) reported
@O2 Hi there - emergency" and Live Chat is busy and the bot & FAQs don't cover the case! I am currently out of UK and my phone died. I've transferred my Pay Monthly SIM into another phone, but how do I activate it? I need it for personal stuff and 2-part verifications..Help!
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Stuart (@stuhardy1979) reported
@O2 Loyal customer for years due an upgrade. Selected my phone,but it did not include a charger. No worries, as i can purchase it separately for £35. Unfortunately i won't be renewing my contract.
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Alexandra Hawkes (@Al_Vee_) reported
@O2 I have now been without signal since Tuesday. I’ve been told it’s being fixed but still nothing. I’m unable to call/msg out unless I’m on wifi. It’s my lifeline as I’m bedbound most days. What is going on???
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Λ D Λ M · (@AdamLiterally) reported
@AbiBrooks @O2 Call O2 and put a password on your account if you don't have one. Someone did this to me and O2 forwarded my phone calls to a hackers number and they got into my bank account, and I had a password that they eventually guessed after 20 attempts and help from O2.
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Hannah Culley (@Hannah_Culley) reported
@O2 Hi, there must be an issue in the Swindon/Royal Wootton Bassett area, for over a month I’ve had terrible issues with signal and mobile data. What am I paying for if I constantly get no service and shoddy 3G? Can this be looked into please as not happy with what I’m paying for
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Name cannot be blank (@PostmanPattni) reported
@O2 shouldn't be allowed to run as a network. Dog **** signal and drops significantly when the wind changes direction. @EE can you coach these amateurs?
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Heatherbells (@Heatherbells10) reported
Am I right thinking @O2 are ‘ not here at the moment’ ? The service I’m paying for are unable to take my calls? Surely not!
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Joe Cater author of Titanic Britain 🇬🇧 Moby/**** (@Titanic_Britain) reported
@O2 The O2 sim card in my Samsung Galaxy S6 has stopped working. No external network problems. Tried cleaning it and putting it back with no luck. It says new card inserted & restart phone but nothing happens. Can't make calls and no mobile data. Any suggestions?