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O2

O2 Outage Report in Plumpton, East Sussex, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Plumpton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Plumpton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Plumpton, England

The most recent O2 outage reports came from the following cities: Hove, Peacehaven, Henfield, and Lewes.

CityProblem TypeReport Time
Hove Internet 4 days ago
Peacehaven Phone 5 days ago
Henfield Phone 25 days ago
Lewes Phone 30 days ago
Shoreham-by-Sea Phone 3 months ago
Brighton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Plumpton, England

Latest outage, problems and issue reports in Plumpton and nearby locations:

  • chambjennie
    Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • pandofel
    ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • _OfficialOsc
    Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • Roaringrock
    David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • NickWestonCCO
    Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • emilymorgan_x
    Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • antpantss
    A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • shaunobrien_
    Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • worldoffaz
    Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • IAmJackSlade
    Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • LeeSmikle
    Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • russmacdonald
    Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • mel_shad
    💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • shaunobrien_
    Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lilwil1408
    Elizabeth Williams (@lilwil1408) reported

    @O2 So I call and the only thing you can help me with on the phone is if I’ve got a fraud issue??

  • Calcifer1985
    Ian Hutchinsion (@Calcifer1985) reported

    Had a text msg of @O2 the other day asking if how likely I would recommended to a friend or relative, I scored them 0 Had a call today with a 'customer care expert' Please can I have an option @O2 to give you a score of -10?

  • havesq
    h sq (@havesq) reported

    @O2 Hi o2; just upgraded to a contract with you and my o2 pay as you go balance has not been transferred over even though my number has. I did ask for this to be done. Can you help please?

  • _EmmaJoanne
    Emma H (@_EmmaJoanne) reported

    @O2 Are you going to discount our bills then as we are paying for a service that you cannot guarantee?

  • chloeharriets
    Chloe ✨ (@chloeharriets) reported

    Hi @o2 my phone from you was supposed to arrive yesterday and it just didn’t. @dpd_support aren’t updating the tracking info - can you please help me out? I need my new phone.

  • DaveEwe
    Dave Urwin (@DaveEwe) reported

    @O2 Could I just ask if the SIM card in my talk as you go phone will support the bundle tariff or will I need a new sim?

  • jamieopinion
    Jamie (@jamieopinion) reported

    @O2 are offering an extra 40GB pm until July for both contract and PAYG customers. No redemption limit stated. Pretty decent from UK's largest network.

  • Jmessi_1
    Messi (@Jmessi_1) reported

    @O2 hi there I need help as been charged twice for Spotify and also need to cancel the Disney plus extra please can you get in contact as can’t yet through to any of your gurus

  • Ninnin_xo
    J🇩🇲 (@Ninnin_xo) reported

    @O2 my mobile data has just stopped working for no reason. I live in stratford east London. Is there a service problem?

  • jinglyballs1
    Dan (@jinglyballs1) reported

    @O2 literally the worst company to try and actually speak to someone