O2 Outage Report in Paisley, Renfrewshire, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Paisley, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Paisley, Renfrewshire, Scotland
The most recent O2 outage reports came from the following cities: Glasgow and Paisley.
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Community Discussion
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O2 Issues Reports Near Paisley, Scotland
Latest outage, problems and issue reports in Paisley and nearby locations:
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Johnny Main (@ajohnmain) reported from East Kilbride, Scotland
@O2 Hi, just wondering if there are any monthly contracts for less than 36 months as seems to be the norm on your website. I don't want to be tied in for 3 years so looking for a shorter contact or will leave you after 20 years of being a customer. Thanks.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 What is the repairs process? I need my phone for banking etc, how would I go about getting a replacement? I'm happy with the phone apart from. This issue. As a long term o2 customer I'd expect a little help.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 It's blurry from 1x to 5x. Anything under and over works. The super Macro works. Huawei have said its a known issue they are trying to resolve via update/patch. Tried all resets. I now have a contract phone I bought for the amazing camera being useless.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 is the most atrocious customer service ever. Yesterday @O2 went through the motions of responding. Then went quiet. Today, on 3 occasions, calls to O2 have just simply terminated. One promise of email instructions did not materialise. They haven't a clue. Seriously.
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Adam Armour-Florence (@Miami_Delights) reported from Glasgow, Scotland
@O2 hi folks. I currently can't login to my O2 on the app or in the website. Won't let me through to an advisor when I call 202. Looking to upgrade my mobile since you sent me a text to have it paid off early to upgrade. Please help.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@siward77 @HuaweiMobileUK @O2 I was thinking that. O2 are being sympathetic but beyond that no offers of any help. Huawei appear to still be in denial. Posted on their fb page and they replied and deleted my comment.
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Terrybhoy☘💚 (@terrybhoy82) reported from Glasgow, Scotland
@O2 bad customer service paid my bill online on bill date.. and still cut me off tried to call and cant speak to sum1 offer me disney+ free for 6mnthe but then bill me for it #badservice
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 Here we have @O2 going through the motions and doing nothing substantive to resolve my issue.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 There is nowhere on your website or on correspondence a customer service phone number where this can be sorted. That is frustrating. To issue default notices when the account is net clear is a disgrace. Please DM with a phone number where I can resolve this.
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 You must see my frustration? I'm paying for a device that is no longer fit for purpose. A main feature no longer works. Your response is hoping @HuaweiUK release a fix soon. Huawei suggest I fix it myself. What has happened to customer service?
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Lorraine (@Wolf_Q4) reported from Barrhead, Scotland
Hey @O2 can you help? I got an email saying to view my bill, but as a new customer who hasn't received handset & I dont have a phone no yet (ordered online) I can't sign up or access your services. Also you have "shut down (y)our email support service" apparently any suggestions?
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 PS I have been a loyal customer for around 12 years.
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jade (@2916jade) reported from Glasgow, Scotland
@O2 I’ve been trying to get on live chat for ages But I can’t find it and I rly need help with something ASAP help x
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 Support had suggested clearing caches, deleting data, restarts etc. All tried. All failed. There are no service centres here in Scotland to take the phone to. There is clearly an known issue that has affected many p30 pro users after updates. It would appear to be firmware.
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
Ni'm heading to @O2 shop to cancel the WiFi hub. Touch and go whether I cancel the phone which is due for upgraded anyway. Not the first time I've had difficulty with O2 and no sensible access to customer service.
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Scott Monty (@scottmonty85) reported from Glasgow, Scotland
@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb
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Cathcart Boy (@cathcartboy) reported from Newton Mearns, Scotland
@O2 I'd be very wary of @O2. Deals are good but in my experience customer service is atrocious
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Martin Robertson (@Haggisthelord) reported from Glasgow, Scotland
@O2 My phone hasn't physically broken. It's faulted, as many other P30 pro users have experienced after an update. I need the use of my phone. This is a fault due to Huawei.
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Graeme mackie (@mackbhoy) reported from Glasgow, Scotland
Have just moved back to @O2 and wanted confirmation that my PAC code was being processed, however it appears that both chat and calls are too busy to help. Not the best of starts😐
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☾*:・нαуℓєу∴ (@__hatherell) reported from Glasgow, Scotland
@O2 had a contactless payment amount come out of my account at £15.30 and the transaction is listened as “day to day O2”.... what is this !? Never seen it before - am I being thick?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alan of Cornwall (@Kernow_AL) reported
@O2 @mikebatson5d Are you investing in 5G? Had a 5G mobile since October 2020, never had a 5G signal to connect it ....
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GreenBean22 (@brolicparabolic) reported
@O2 need help. I'm trying to sign up to Apple 6 months free and the verification code keeps saying failed. Also the link below that support page takes me to nothing.
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Andy Ferguson (@4ndyferg) reported
@364690 @O2 Ditched O2 two years ago.....Giff Gaff far cheaper & still use O2 network..
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emmajoseph (@emmmajosephx) reported
@O2 customer service is shocking. I’ve had two of the rudest agents. Who put you on hold then hang up. Also what’s the point in a security question, when you then want to send a text message and be given the code?? It literally says scam alert. So why would I give it out!
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Kesia Bruce (@kesiabruce_) reported
@O2 @dhlexpressuk I’ve had no tracking updates on my delivery which is due today, since the O2 dispatched email I received last night. Tracking number provided looks like it’s been handed over to DHL yet - can anyone help?
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The Lane (@TheLane15137969) reported
@Suzy_Harlington @O2 Sorry Suzy wasn’t being patronising i have the same issues with ee coverage is awful
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colleen griffiths (@colleentgriff) reported
@O2 despite me phoning up at least 7 times the past week, you have still disconnected my number without giving me the PAC code. You are legally not allowed to refused a PAC code yet you did and now I no longer have access to my number. Need to sort your customer service out.
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HIKASTLE (@ScionHikastle) reported
@O2 you lot are some full fledge jokers , your customer service is uttter POO 👎🏾
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Sam 🇼🇸 (@essayyem) reported
@O2 7.8% Rise in my phone bill is just wrong! Because inflation increases it does not mean you have to follow suit. Been a customer for over 25 years and prices are getting ridiculous! #MartinLewis #o2
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Rich Puttick🇬🇧🇪🇺 (@RichJ1980s) reported
@Angel_McLachlan @O2 Hey I’m having this issue for about a week or so now, parents on ee and I’m on o2 and I’m not getting their messages. Did this ever resolve itself for you at all