O2 outages and service status in North Shields, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Shields, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 27 days ago |
|
Blyth
|
Phone | 30 days ago |
|
Sunderland
|
Phone | 3 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
North Shields
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
-
Sharon Hunter (@sharonhunter72) reported from Ashington, EnglandDisgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
-
Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
-
gavin wells (@gavwells77) reported from South Shields, England@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
-
Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
-
Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
-
Sharon Hunter (@sharonhunter72) reported from Ashington, England@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
-
Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
-
JoshSlesser (@Slesss_) reported from South Shields, England@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandDoes anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
-
nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
-
Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
-
John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
-
Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
💥 F🅰™️🅰️ N 💥 (@The_Andy_Goode) reported@Ofcom As @O2 will not let me pay the final bill on my ex wife’s phone, even though the number is mine and has been as long as we were with them, I’m being forced to not pay by them. They offer no solution and therefore I cannot pay. Just letting you know how crap this is!
-
💥 F🅰™️🅰️ N 💥 (@The_Andy_Goode) reported@O2 You won’t let me pay this bill as it’s in my ex wife’s name. Therefore you’ll have to sue someone. Bloody stupid!! I’ll be blocking emails from you and as nobody lives at the registered address, good luck! @Ofcom - this is stupid!!
-
💥 F🅰™️🅰️ N 💥 (@The_Andy_Goode) reportedThere’s a reason I left @O2 and it’s because they’re just crap!!! Just received a bill, told to pay online, YOU CANNOT!! I log in and it states I have no products. True. I left. Because you’re crap. Need an easy payment link or you’ll have to sue me
-
♡ (@sassjeda) reportedAsked to speak to senior management & the agent told me the manager will speak to me in 3 - 4 working DAYS what kind of customer service is this???? Especially when I don’t have a WORKING SIM because of your team’s incompetency to simply do a sim swap NOT change a phone no. @O2!!
-
Stu (@longtreeroad) reported@O2 can you advise on how I request you stop blocking my VPN over O2 Mobile network? I have friends that you don't block, yet mine you do?
-
Elizabeth Batchelor (@Lizzie64) reported@scootertooter7 @O2 We’re in rural Angus and have gone down the mobile broadband route after years of appalling “service” with BT. It’s proved so much better. Hope you get things sorted out soon. x
-
Certified LoverBoy 🖤 (@DecembersKing) reported@O2 y’all some ******* scammers swear down
-
Jon (@Jon_Westy) reported@O2 is there any issues or improvements going on in OL8 area ?? Im really struggling with unable to use the Internet?
-
PAPAMOLE (@pappa_mole) reportedAwfull customer service yet again from @EE thank god I only have one phone left with them now... Thank you @O2 for helping me resolve an issue with unblocking my 2 ee phones. Amazing custimer service yet again from @O2
-
Lilybet (@lillybet2021) reported@O2 It won't allow any access beyond the login screen. Not a new issue, a quick Google shows it's been an issue for many years.