O2 outages and service status in North Shields, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Ashington, and Blyth.

City	Problem Type	Report Time
Sunderland	Phone	1 day ago
Newcastle upon Tyne	Phone	2 months ago
Blyth	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  Craig Donnison (@craig_donnison) reported 5 minutes ago from Ashington, England

  This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.

• 
  Raj (@engg_rky) reported 7 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Emma (@Leggler75) reported 9 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 17 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  Lucky Tony (@LuckyTony72) reported 18 minutes ago from Hebburn, England

  @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 24 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  nufc4life (@CraigSi64474606) reported 31 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Craig Donnison (@craig_donnison) reported 31 minutes ago from Ashington, England

  @O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.

• 
  Jonathan Anderson (@JonnaAnderson) reported 33 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Kyle Marleau (@KyleMarleau) reported 34 minutes ago from Walker Gate, England

  @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

• 
  Angie Orrick (@AngieOrrick) reported 39 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  Michelle Hewison (@chellehewison) reported 40 minutes ago from Whitley Bay, England

  @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

• 
  Craig Donnison (@craig_donnison) reported 40 minutes ago from Ashington, England

  @O2 No error msg. Already explained. "may be" or "is" a technical glitch on Priority side linked to security updates you introduced with new VMO2 ID system? Now imply problem with my ID? Make your mind up?! Any other custs have this issue? Chk your replies relate to relevant posts!

• 
  Scott Dixon (@ScottD_DJMS) reported 46 minutes ago from Whitley Bay, England

  @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 48 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  Darran Blackshaw (@DarranBlackshaw) reported 52 minutes ago from Seaton Valley, England

  @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

• 
  Donna_xx (@Donna_xx) reported 54 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Donna_xx (@Donna_xx) reported 55 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Bilbo Gubbins (@andyphilipson) reported 56 minutes ago from Whitley Bay, England

  @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

• 
  Rebecca (@_RebeccaJT) reported 57 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@NickOresme) reported 2 minutes ago

  @mhewson_MCH @O2 Just go on the gifgaff website and get a free SIM card and port your number over. Very simple. You will still be on the O2 network as well 👍

• 
  Daniel (@d_riley93) reported 3 minutes ago

  @O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?

• 
  KevyD (@askthedood) reported 4 minutes ago

  Seems @O2 you’ve broken the fairly ok ish My O2 app as the poorly integrated webpage integration when you go to make a payment, rather than built in as before, isn’t working properly. It doesn’t link multiple accounts to outstanding balance (still) and Apple Pay doesn’t work.

• 
  Greg (@Bunchofmanleyg1) reported 8 minutes ago

  @O2 since your app has changed things have been diabolical . I need to make payments never missed one and you’re treating me over a small amount though your system isn’t processing payments . I’ve tried three cards and PayPal and you’ve blocked my upgrade !

• 
  Ruxanda Josan (@ruxjosan) reported 8 minutes ago

  @albieamankona Some UK operators might choose to apply this principle anyway. At least that's what @O2 customer service told me.

• 
  Dave Pakeman (@davepakey71) reported 8 minutes ago

  @paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area

• 
  samovarian (@samovarian) reported 10 minutes ago

  @mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 11 minutes ago

  @O2 over the phone tariff change refusing 14 day charge of mind @Ofcom please send me link to make a official I’m not waiting 28 day as they have broken no terms and conditions.

• 
  Freddiefrazer (@fgz176) reported 13 minutes ago

  @O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with

• 
  cs1817288 (@cs1817288909721) reported 14 minutes ago

  @O2 apple pay isn’t working on the app to make a payment and lots of other people seem to be having an issue.