O2 outages and service status in North Shields, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Ashington, and Blyth.

City	Problem Type	Report Time
Sunderland	Phone	6 days ago
Newcastle upon Tyne	Phone	2 months ago
Blyth	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  Dave (@daveyK1234) reported 2 minutes ago from Walker Gate, England

  @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

• 
  nufc4life (@CraigSi64474606) reported 3 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

• 
  Sharon Hunter (@sharonhunter72) reported 7 minutes ago from Ashington, England

  Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡

• 
  Bilbo Gubbins (@andyphilipson) reported 9 minutes ago from Whitley Bay, England

  @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

• 
  Lauraaaa (@Lauras95) reported 16 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Donna_xx (@Donna_xx) reported 18 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  nufc4life (@CraigSi64474606) reported 19 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  philip (@fredspoon) reported 19 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Emma (@Leggler75) reported 20 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  andrew 🎃 (@ilovefluffy) reported 27 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Jonathan Anderson (@JonnaAnderson) reported 30 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported 37 minutes ago from Hebburn, England

  @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

• 
  Mark Mowbray (@MarkMowbrayNE) reported 37 minutes ago from Blyth, England

  Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

• 
  Philip (@fredspoon) reported 39 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Lucky Tony (@LuckyTony72) reported 42 minutes ago from Hebburn, England

  @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

• 
  Donna_xx (@Donna_xx) reported 48 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Dan (@Dan05858044) reported 50 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  andrew 🎃 (@ilovefluffy) reported 52 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Craig Donnison (@craig_donnison) reported 59 minutes ago from Ashington, England

  @O2 According to your phone support line this morning, it's a "glitch"...

• 
  Sheila Robson (@sheilavictoriaR) reported 60 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CaraMia Dee (@CaramiaDee) reported 8 minutes ago

  @1ivgracex @O2 I had so many issues with AXS to access my Louis Tomlinson tickets a few weeks ago. Was eventually told that AXS have a preference for Apple over Android - low and behold when I used my work iphone, it worked. It's absolutely ridiculous! Swore I'd never use it again. But it's OR!

• 
  Ben ***** (@BenDykes351635g) reported 8 minutes ago

  @O2 I’d like to put a complaint in I’ve been on the phone multiple times but am not getting helped any been trying to get my account unlocked for months

• 
  Wendy (@WestmorlandLady) reported 9 minutes ago

  @dermothill11 @O2 Yes! My signal is dire now!

• 
  Krissy Dawson (@krissy100283) reported 10 minutes ago

  @O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??

• 
  ᗪᗩᐯE (@Jaxstad) reported 13 minutes ago

  @O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all

• 
  judith (@judith95656634) reported 15 minutes ago

  @arokorol @O2 Force your device onto an Israeli network. “Palestine” does not have agreements with most networks, and the cost per minute/byte is higher than on a cruise ship!!!!

• 
  dermot hill (@dermothill11) reported 15 minutes ago

  I can't believe just how bad @O2 mobile are, sooner I pay this phone off the better, they are dross.

• 
  OzSabb77 (@OzSabb77) reported 17 minutes ago

  @arokorol @O2 It’s picked up a signal from a mast in the Palestinian Authority area. If you are in Dover, O2 sometimes pick up a signal from France and send you a welcome to France text

• 
  Mr B’s History (@MrZacJamesB) reported 19 minutes ago

  @O2 Cannot make a bill payment via Apple Pay or card on the app or browser. Nothing wrong with funds or the card. I’ve tried to contact someone and the app similarly fails to do that. The systems at O2 since Virgin have taken over are dreadful. Any help?

• 
  Mike Waterson (@waterson_mike) reported 20 minutes ago

  @O2 @mellypeters I've left o2...id mobile ...same contract £8 cheaper pm and hopefully better customer service if ever I need it ...took my mam off o2 £8 cheaper and my mrs the same...save £24 pm ..tatty bye o2