O2 Outage Report in North Shields, Borough of North Tyneside, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	26 days ago
Blyth	Phone	28 days ago
Sunderland	Phone	3 months ago
Newcastle upon Tyne	Phone	4 months ago
North Shields	Internet	4 months ago
Newcastle upon Tyne	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 2 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  Jonathan Anderson (@JonnaAnderson) reported 2 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Ian (@NTF_Ian) reported 5 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  Craig Donnison (@craig_donnison) reported 8 minutes ago from Ashington, England

  @O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.

• 
  Scott Dixon (@ScottD_DJMS) reported 15 minutes ago from Whitley Bay, England

  @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

• 
  stuart urquhart (@stuarturquhart1) reported 17 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Donna_xx (@Donna_xx) reported 19 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Craig Donnison (@craig_donnison) reported 19 minutes ago from Ashington, England

  This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.

• 
  Tommy Winter (@TommyWinter23) reported 20 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  Victoria barry (@VictoriaBarry82) reported 29 minutes ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  Philip (@fredspoon) reported 29 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Craig Donnison (@craig_donnison) reported 29 minutes ago from Ashington, England

  @O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.

• 
  Donna_xx (@Donna_xx) reported 31 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 33 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  Ciarán (@farrenciaran) reported 33 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  Ciarán (@farrenciaran) reported 46 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

• 
  Hannah (@HannahColley) reported 49 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  Dan (@Dan05858044) reported 50 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  Craig Donnison (@craig_donnison) reported 51 minutes ago from Ashington, England

  For such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.

• 
  Donna_xx (@Donna_xx) reported 51 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  itsjustme (@LouiseDarbyshir) reported 4 minutes ago

  @O2 Start by getting your customer service advisors more training useless pieces of crap but yeah ill dm u

• 
  Martin (@T1N_MA) reported 5 minutes ago

  @O2 hi! I’ve been trying to get the odeon ticket, but it doesn’t work - it says the code isn’t valid/doesn’t want to let me through. Could you help me please?

• 
  billy c (@BillLdn) reported 6 minutes ago

  @o2 been without data inside my house for 13 days, I have been told that if the engineers cant find a fix then they can lower my payments (not really a resolve) or I can pay my contract off which isn’t viable at the moment because I am expecting a child, this is totally

• 
  Emma Fahey (@EmmaFahey10) reported 7 minutes ago

  @virginmedia @O2 No internet for 3 days, just internet, that’s all I ask. Maybe a British call centre as so they actually help customers!

• 
  billy c (@BillLdn) reported 8 minutes ago

  @O2 unacceptable the way you treat loyal customers, there should be an exit clause when you can not provide the service I signed up for, I have even been told that it could be my building material when my partner gets full coverage from EE , its a modern world we live in and

• 
  ᴄʜᴀᴅ. (@ChaddingtonBear) reported 13 minutes ago

  Very poor from @O2. Been charging me since August last year for an account/number which I was not aware existed after transferring to @EE. O2’s records show that the account lay dormant but refusing any form of refund. Any advice very much appreciated @MartinSLewis 🙏

• 
  Mike Johnson (@mikejohnson90) reported 13 minutes ago

  Why is phoning @O2 so difficult, just wanna cancel my poxy £5 Apple Watch payment. Jokers

• 
  jim liddiard (@jim_lid) reported 15 minutes ago

  @O2 you robbing lot. We pay insurance for a household of devices and never claim, yet we make an honest claim for a daughters broken phone and you turn the claim down. #dissapointed

• 
  MrsTedd (@MrsTeddyTedders) reported 16 minutes ago

  @O2 someone is trying to set up a fraudulent account using my details. I have received 6 security codes to my number which is with a different provider. Your customer service team refused to help me because I can't answer the security questions on an account I didnt set up.

• 
  Soala (@Mr_Abam_) reported 16 minutes ago

  @O2 I’ve had absolutely no service all day and I’m unable to call your offices because of this. Yes I have done all the restarting and resetting with no luck