O2 Outage Report in North Shields, Borough of North Tyneside, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near North Shields, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 26 days ago |
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Phone | 28 days ago |
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Phone | 3 months ago |
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Phone | 4 months ago |
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Internet | 4 months ago |
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Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Jonathan Anderson (@JonnaAnderson) reported from Beamish, England@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.
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Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandThis issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.
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Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandIs @O2 #priority still down after @peterkay_co_uk broke it???
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandFor such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.
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Donna_xx (@Donna_xx) reported from Sunderland, EnglandHonestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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itsjustme (@LouiseDarbyshir) reported@O2 Start by getting your customer service advisors more training useless pieces of crap but yeah ill dm u
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Martin (@T1N_MA) reported@O2 hi! I’ve been trying to get the odeon ticket, but it doesn’t work - it says the code isn’t valid/doesn’t want to let me through. Could you help me please?
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billy c (@BillLdn) reported@o2 been without data inside my house for 13 days, I have been told that if the engineers cant find a fix then they can lower my payments (not really a resolve) or I can pay my contract off which isn’t viable at the moment because I am expecting a child, this is totally
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Emma Fahey (@EmmaFahey10) reported@virginmedia @O2 No internet for 3 days, just internet, that’s all I ask. Maybe a British call centre as so they actually help customers!
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billy c (@BillLdn) reported@O2 unacceptable the way you treat loyal customers, there should be an exit clause when you can not provide the service I signed up for, I have even been told that it could be my building material when my partner gets full coverage from EE , its a modern world we live in and
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ᴄʜᴀᴅ. (@ChaddingtonBear) reportedVery poor from @O2. Been charging me since August last year for an account/number which I was not aware existed after transferring to @EE. O2’s records show that the account lay dormant but refusing any form of refund. Any advice very much appreciated @MartinSLewis 🙏
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Mike Johnson (@mikejohnson90) reportedWhy is phoning @O2 so difficult, just wanna cancel my poxy £5 Apple Watch payment. Jokers
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jim liddiard (@jim_lid) reported@O2 you robbing lot. We pay insurance for a household of devices and never claim, yet we make an honest claim for a daughters broken phone and you turn the claim down. #dissapointed
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MrsTedd (@MrsTeddyTedders) reported@O2 someone is trying to set up a fraudulent account using my details. I have received 6 security codes to my number which is with a different provider. Your customer service team refused to help me because I can't answer the security questions on an account I didnt set up.
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Soala (@Mr_Abam_) reported@O2 I’ve had absolutely no service all day and I’m unable to call your offices because of this. Yes I have done all the restarting and resetting with no luck