O2 Outage Report in North Shields, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Blyth |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 No error msg. Already explained. "may be" or "is" a technical glitch on Priority side linked to security updates you introduced with new VMO2 ID system? Now imply problem with my ID? Make your mind up?! Any other custs have this issue? Chk your replies relate to relevant posts!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 Shouldn't need a DM for you to check you're replying correctly to the relevant posts. Don't insinuate I'm to blame for your poor customer service.
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
For such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 As I mentioned before, have any other customers reported the same issue with being prompted to verify every day when opening Priority app? Is your Priority team aware of this issue? Last time this happened,it was a known issue at your end also happening to other customers.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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talk2️⃣frank
(@talk_2_frank) reported
from
Leeds, England
@O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help
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darren
(@thedogger31) reported
@shezzalicious @O2 I’d be happy living in the south west with a decent 4G signal not 3G
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davekerswell🇬🇧🇬🇧
(@dave_kerswell) reported
trying to get a pac code from @O2 but they seem to be having problems, gave me a phone number to use but it don't work, can't seen to find my account so send me a code to enter but then says it is the wrong code, can anyone from @O2 answer that?
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Toni Kelly
(@toni_kelly_) reported
@O2 I have no signal! Signal checker online is saying my area is fine. I’ve tried turning phone off and on again but no luck?
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Emma Marianne 🇩🇰🇬🇧
(@emma76history) reported
@O2 Thanks. I've done both of those from the phone. Was surprised to be advised by a customer rep to do this at the police station!!
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Waterrat
(@WaterratAccntnt) reported
@shezzalicious @O2 Hang on, you mean these are actually a thing?! 😮
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Matthew Ineson
(@InesonMatthew) reported
@MarkEvansO2 @O2 What does a customer actually have to do to speak to a manager at o2? Have made 16 calls since 1st July, had phone put down on me, promised call backs which NEVER happened & when I said I'd leave o2 told to 'do as you please'...all by o2 staff. O2 you've lost it
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scmmgb1
(@scmmgb1) reported
@O2 I am now three weeks into trying to resolve my missing phone. I have called 202 at least 6 times and had the same conversation with no progress whatsoever. Utterly useless customer service. DHL claim to have lost the phone, my contract is with @O2 so this is not my problem
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AnnieGE2
(@AnnieGE2) reported
@O2 Always frustrating to miss out on codes entitled to under O2 contract, it's happened to me before but now 3 wks in a row with nothing, I'm angry especially as I did try earlier this time. What's the point in O2/perks if never get anything!? Feels like you reduced code stock too??