O2

O2 Outage Report in North Shields, Borough of North Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in North Shields, Borough of North Tyneside, England 03/20/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomBlyth Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • farrenciaran Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • craig_donnison Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • craig_donnison Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 As I mentioned before, have any other customers reported the same issue with being prompted to verify every day when opening Priority app? Is your Priority team aware of this issue? Last time this happened,it was a known issue at your end also happening to other customers.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • craig_donnison Craig Donnison (@craig_donnison) reported from Ashington, England

    For such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.

  • craig_donnison Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 No error msg. Already explained. "may be" or "is" a technical glitch on Priority side linked to security updates you introduced with new VMO2 ID system? Now imply problem with my ID? Make your mind up?! Any other custs have this issue? Chk your replies relate to relevant posts!

  • craig_donnison Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.

  • craig_donnison Craig Donnison (@craig_donnison) reported from Ashington, England

    This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.

  • JonnaAnderson Jonathan Anderson (@JonnaAnderson) reported from Beamish, England

    @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

  • farrenciaran Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rayfishburn22 TRuthRay22 (@Rayfishburn22) reported

    @O2 @viagogo needs shutting down !! Piss take

  • MIICKYB1989 Micky B (@MIICKYB1989) reported

    @O2 howay is there any update on tickets for priority 😡 or is this just going to be a missed opportunity because you can’t get the problem fixed

  • BigLouComedy 😁 BIG LOU 😁 (@BigLouComedy) reported

    Wow! Have to say @O2 Priority not helping the reputation Huge fail today with #PeterKay Priority sale. Work commitments now mean I have to stop trying, gutted I won’t see the GOAT anytime soon 🤬😕

  • THEFeelingFelix Feeling Felix (@THEFeelingFelix) reported

    @JordanKinsleyx @O2 @O2 you should now be doing your job and blocking all these tickets that are going on by touts! Absolute disgrace... how were you, a network and Internet provider, not prepared for a busy network?! And you should be stopping bots from getting in! Absolute shitshow!

  • mikecheet7 Mike Cheetham (@mikecheet7) reported

    @O2 Poor

  • Dancobble247 COBBLE247 (@Dancobble247) reported

    @O2 I was happily logged in till 9:59 then kicked like so many other and now can’t sign in had priority for ten years never once tried to use it till today was up logged in the lot to be kicked utter disgrace feeling ripped right off

  • 666LordyLord James Lythgow (@666LordyLord) reported

    @O2 Viagogo selling £43 tickets for almost £1,000 each. Please explain how this has happened? How can they be your ‘priority’ customer?

  • fivestarjane Jane Albert 💫❤️💙🖤🤍⚽️ (@fivestarjane) reported

    @o2 my login for Priority tickets is getting a 504 Gateway time out. Is that to be expected?? Desperate to get some Peter Kay tickets! 🙏

  • DeanSpencer11 Dean Spencer (@DeanSpencer11) reported

    @hurricane_wyatt @O2 Absolutely ridiculous pal. I'll just **** everything else off for the next 48 hours then

  • sarahpotter1965 Sarah Potter (@sarahpotter1965) reported

    @O2 @peterkay_co_uk been trying to log onto o2 on the app and online not working at all just crashes how very annoying