O2 Outage Report in North Shields, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland, South Shields, Newcastle upon Tyne and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Sunderland |
Phone | |
| South Shields |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Billy
(@Billy73545832) reported
@O2 Who did you sell them to the apps been down all day absolutely disgusting
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Carly
(@CarlyCarlyscott) reported
@peterkay_co_uk this is not your fault but wow the service received today from @o2 & @virginmedia !! Priority Tickets sold out yet we couldn’t access the priority app?? Now tickets are selling for 100s on other sites #peterkaytickets #o2prioritydown #disgraceful
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James Cunningham
(@Cunn3r5) reported
@O2 Shocking stuff from you guys today from a long term customer. Wonder if it will be the same shambles for Saturday? #poorcustomerservice
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Andy
(@H0rr0r1c0n) reported
@katie_louise_b @O2 Same here! Always been with o2, always been loyal and never changed! Now I struggle to get 4g signal most of the time and now this! Contract up in January, so shall be moving over to EE as seems there Tyne most reliable network nowadays
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Wayne Butler
(@wbutts73) reported
@O2 What an absolute farce ! The app & website down all day , now only to be told you have sold out . To who ? No one could access anything . Last time I will try and use o2 priority #o2shambles #virginmediashambles
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adrian mallinson
(@adrianmallinso3) reported
@O2 How ******** have you sold the presale tickets when the app has been down all day ffs
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Neill Mann
(@njm198327) reported
@O2 Utter bollocks! Site was down all day. Shambles 😡
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Katy Royal
(@mrsroyal_teach) reported
@O2 what an absolute sh*tshow this service was today.
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VBG
(@Vixsta4r) reported
@O2 Absolute joke! Been trying to get on since 9am by using a variety of devices, my o2 log in, virgin log in and still now it is not working! The message has now changed from error to we know there is a problem and we are working on it! You would think you would be more prepared!
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Lauramumofsix
(@hlooby) reported
@O2 Got ours through @gigsandtours great service. Couldn't get into O2 priority at all.