O2 Outage Report in North Shields, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Ashington, Blyth and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 No error msg. Already explained. "may be" or "is" a technical glitch on Priority side linked to security updates you introduced with new VMO2 ID system? Now imply problem with my ID? Make your mind up?! Any other custs have this issue? Chk your replies relate to relevant posts!
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
For such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 As I mentioned before, have any other customers reported the same issue with being prompted to verify every day when opening Priority app? Is your Priority team aware of this issue? Last time this happened,it was a known issue at your end also happening to other customers.
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 According to your phone support line this morning, it's a "glitch"...
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 Shouldn't need a DM for you to check you're replying correctly to the relevant posts. Don't insinuate I'm to blame for your poor customer service.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Campbell
(@jonnycam79) reported
Day 4 and our 5 business contracts with @O2 are still blocked @MarkEvansO2 with your fraud team. @O2 Twitter requested ID and bank statement address verification yesterday. Supplied within 5 mins. Still no reply from Fraud team. Awful customer service, time to look elsewhere
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buddha
(@P_Robo67) reported
@O2 could you please refund my deposit from Monday Order number ms-318384099. This is not a good service from you. #EEMILESBETTER
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Raymond Curran
(@raymondcurran) reported
@anntreneman “Smart meter, dumb idea.” Well observed. I had a 25GB contract with @o2 Checking my usage, I noticed that I NEVER exceeded 1GB, but (“choosing the right plan for me” via - you guessed it, O2) suggested I needed 50GB. Come on @Ofcom Get a grip.
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Stuart Scrivener 💙
(@scrivenerstuart) reported
@O2 I have Samsung S21 on business tariff, if I buy a watch active 2 LTE do you support the lye feature of this?
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𝓚𝓮𝓻𝓻𝔂 𝓗𝓪𝓵𝓵
(@kerzii_x) reported
@O2 Had to call the customer service line but got it sorted, thanks!
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Tony Proctor
(@mrtonyproctor) reported
@O2 do you support visual voicemail for android, i was with sky mobile and had it but not working since switching to O2?
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alice
(@biliiusronald) reported
@O2 Nope, wasn’t working even at the stations and they have been lots of stops. It’s very weird because the signal in England and 4G was absolutely shocking but as soon as the train gets towards Scotland, it works fine 🙄
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@TheO2 how on earth can si speak to someone? Your automated questions about what I need are of no help, do I leave @O2 ?
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@O2 No, have waited 30 mins and spoken to a real person who cannot help either- so much for 20 years loyalty to O2- I will be leaving
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Abigail Enye
(@AbigailEnye) reported
@O2 I've been on hold for over 2 hours trying to leave because your tech team can't fix my wifi issues. This is just ridiculous now. I'm surprised the phone hasn't cut out on me yet like the other times I've tried 🙄