1. Home
  2. Companies
  3. O2
  4. North Shields
O2

O2 outages and service status in North Shields, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Gateshead, and North Shields.

CityProblem TypeReport Time
Gateshead Phone 1 month ago
North Shields Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 5 months ago
Blyth Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • _RebeccaJT
    Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • VictoriaMurtha
    Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 No error msg. Already explained. "may be" or "is" a technical glitch on Priority side linked to security updates you introduced with new VMO2 ID system? Now imply problem with my ID? Make your mind up?! Any other custs have this issue? Chk your replies relate to relevant posts!

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.

  • sharonhunter72
    Sharon Hunter (@sharonhunter72) reported from Ashington, England

    @O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • Lauras95
    Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • LuckyTony72
    🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • ScottSChristie
    Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

  • DarranBlackshaw
    Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • Dan05858044
    Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsMac1412
    Karen McCormick (@MrsMac1412) reported

    @o2 anyway you can find out why your 4G & 5G signal in the RG45 area has gone from bad to shockingly bad in the last few weeks? Buffering is becoming a joke - I can make a cup of tea by the time anything loads!!

  • RazorBlade6288
    Matt Giles (@RazorBlade6288) reported

    @O2 when is your priority app going to work and allow login without continual logout and asking for a code

  • mysteriousgal
    mysteriousgal (@mysteriousgal) reported

    @EnigmaAkila @iz__zy @O2 Wonder when they are going to get to the bottom of it. I have raised a complaint so seem to be getting some action but they still don't know what is causing it.

  • Mickyp68
    Pattie Slapper (@Mickyp68) reported

    @andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal

  • cameliacrave
    WOGA basement (@cameliacrave) reported

    @AbiMartinAbiga1 @O2 wait lowkey try restarting your phone, if that doesn't work then 💔💔

  • cornwall_fraser
    Fraser Cornwall🦈 (@cornwall_fraser) reported

    @EnglandRugby @O2 15 min delay would help. Think I’m gonna make it with train now moving but will be tight

  • VickiMilly
    Victoria 🦊 (@VickiMilly) reported

    @EnigmaAkila @O2 I've had this issues for weeks now. I've had three phone calls that resulted in them saying they couldn't do anything. They sent me into a store and they had no idea about it either and reffered me back. I'm now waiting in my fourth call. It's maddening.

  • pmiddy78
    P-Man (@pmiddy78) reported

    Been a @VodafoneUK customer for 26 years, they have a network in the USA, yet they want me to pay £350 for us to use our phones when we are on holiday! @O2 do you want a loyal customer? What can you do for me?

  • drunkenmunky86
    Michael Burn (@drunkenmunky86) reported

    @mister___ran @O2 They are absoultely appalling ive been with them for 21 years and recently cannot get a stable signal. Rang and rang only to be fobbed off everytime. One handler even said its cos my signal is for an iPhone and im on Samsung lol. December cant come soon enough time to get rid

  • lesgilbertlazer
    Leslie Gilbert (@lesgilbertlazer) reported

    @O2 just unbelievably bad service. I’m shocked and horrified.!