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O2 outages and service status in North Shields, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Gateshead, and North Shields.

CityProblem TypeReport Time
Gateshead Phone 1 month ago
North Shields Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 5 months ago
Blyth Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • SophieBur492
    Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    For such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

  • doc_drops
    Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 You can check first internally to see if it's an issue at O2 Priority's end. Once done, if it's 100% certainly not, then do DPA.

  • craigblundred
    Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 According to your phone support line this morning, it's a "glitch"...

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.

  • rebeccajadetho1
    Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • daveyK1234
    Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

  • LuckyTony72
    Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • LuckyTony72
    🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • luketerenceb
    Luke Terence Batten (@luketerenceb) reported from Washington, England

    @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

  • adshill
    Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KumbullaMonty
    Monty Kumbulla (@KumbullaMonty) reported

    @O2 Is there something wrong with the signal around YO32 area? 2 bars of 4G isn’t enough for an email, text or Messenger connection.

  • Paul_Blackledge
    Paul Blackledge (@Paul_Blackledge) reported

    @kokeshimum @O2 I always used to find it amazing that I would get full signal in the desert, miles from the nearest person in Kuwait, yet come home to the U.K. and some very populated places still have zero signal. Crazy planning restrictions stunting growth on masts I would imagine.

  • PUNKSQUADcom
    PUNK SQUAD (@PUNKSQUADcom) reported

    @kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.

  • __N__D__Y__
    🅐🅝🅓🅨 (@__N__D__Y__) reported

    @kokeshimum @O2 2 things. Why have you been with them for 15 years if they’re ****? And why tf don’t you have WiFi at home?

  • Ptr1263Reid
    Peter Reid (@Ptr1263Reid) reported

    @kokeshimum @O2 It’s crap all over the country.

  • doyoujive
    helen 🍒🪩 (@doyoujive) reported

    @kokeshimum @O2 i’m with ee and mine is the same sometimes. i went to iceland a few years back and had better signal in the peninsulas and at the top of a mountain than i do in the uk. people don’t believe me but its true

  • BennyBlanco22
    Chris (@BennyBlanco22) reported

    @coveragechecker @O2 @Apple Seems to be worse since i upgraded my iphone to 17 pro, shocking signal

  • Lloydmporter
    Lloyd (@Lloydmporter) reported

    @kokeshimum @O2 02 are known for being really bad

  • Lewis_1417
    Lewis (@Lewis_1417) reported

    Hey @O2. You have the worst account management system of any phone provider I have ever had the displeasure of using. Why is there no way to change the default payment method. Instead you just send threatening texts saying I’m going to be cut off.

  • mackintalkin
    Nige MackQ (@mackintalkin) reported

    @kokeshimum @O2 Same in Ireland. A suspicious person would wonder if they are turning down the signal power due to emerging health concerns.