O2 Outage Report in North Shields, Borough of North Tyneside, England
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The latest reports from users having issues in North Shields come from postal codes NE29.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Dave
(@daveyK1234) reported
from
Walker Gate, England
@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
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Kyle Marleau
(@KyleMarleau) reported
from
Walker Gate, England
@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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PL84
(@DeviousPL) reported
@shammyowens @O2 Came here to ask the same question. Pure greed on part of O2, maybe they need to claw back some funds to fix The O2’s roof… because I’m sure they won’t be investing in their awful network, I can’t believe how far behind @VodafoneUK they are in the South…
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PL84
(@DeviousPL) reported
@O2 You prices aren’t competitive and your network sucks - it wouldn’t even be acceptable by late 2000s standards and totally unusable during peak times round here. No idea who you are trying to kid but it doesn’t wash. Thanks for an easy decision to leave end of term…
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Felonius Dunc
(@DuncanManton) reported
@DarwinsWetDream @tsh2 @O2 They rise their prices by inflation plus a set percentage. Except the bill increase is a measure of inflation. Which they then add a set percentage to. Which drives up inflation. Which they then add a set percentage to… See the issue?
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Pippa Leith
(@pippaleith1) reported
@O2 Network has been down since Friday only in my area, working fine elsewhere - have reported multiple time but just keep getting a reply saying there is no issue! Help?
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💉💉💉 Sean Houlihane 🕷️🔶🕷️🇮🇪
(@tsh2) reported
@DuncanManton @DarwinsWetDream @O2 People no longer need to have any tie to their network provider. Days of number being used as identity are fading.
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Daniel Brennan
(@DandyBee) reported
FYI @O2, I suggest you consider using a service other than @dhlexpressuk, who, despite my three phone calls and their promises, have made absolutely no attempt at retrieving the phone they delivered to the wrong address last Friday.
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Mel Wilks 🏏💻☁️
(@melwilks) reported
@O2 Your network is terrible. Your 4G barely works in Devon. 3G if you’re lucky. No sign of 5G. So what exactly are you investing in other than your profits?!? No answer to either of my questions. I’ll be leaving at the first possible opportunity once your restrictive contract allows
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gregyoung
(@mrgregyoung) reported
@O2 Can you help me please, I can’t put my special code in? Your link is not allowing me to copy it and there’s no way of typing it in
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PL84
(@DeviousPL) reported
@O2 @whartonsj If someone takes out a tariff at a given price then it should remain that price til the end of the contract term. What other industries employ this ridiculous practice? Car leases don’t go up, PAYG users don’t have this problem either…
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elliott sharp
(@queboh) reported
@O2 Hi O2! My friend needs a copy of her last statement from you but she cannot log in to 'My O2' as she is no longer a customer. Also, you need to log in to access the chat function which she cannot do! Please can you help?