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O2 outages and service status in North Shields, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Gateshead, North Shields, and Newcastle upon Tyne.

CityProblem TypeReport Time
Gateshead Phone 21 days ago
North Shields Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Sunderland Phone 2 months ago
Newcastle upon Tyne Phone 4 months ago
Blyth Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • AngieOrrick
    Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • SophieBur492
    Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • _RebeccaJT
    Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 According to your phone support line this morning, it's a "glitch"...

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.

  • kathrynbaird_
    Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

  • LuckyTony72
    Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • NTF_Ian
    Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • simonkeenan007
    simon keenan (@simonkeenan007) reported from South Shields, England

    @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • Danford2013
    John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • daveyK1234
    Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

  • HannahColley
    Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bigcash1717
    Rico (@bigcash1717) reported

    @O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.

  • timalongtom
    Tom Allen (@timalongtom) reported

    @O2 I need urgent help from a senior advisor to recover a quarantined phone number. Your DMs are currently blocked and my messages are failing to send. Please follow me or send me a DM link so I can share my details securely

  • gazparsons10
    gary parsons (@gazparsons10) reported

    @MapdraughterUK @O2 awful, will be changing provider as soon as out of contract

  • MFA_AFC
    MFA (@MFA_AFC) reported

    @LBCNews Time to investigate the disgraceful network that is 02 asap @O2

  • MissParisRenee
    Yuri パリ🇩🇲🇱🇨 (@MissParisRenee) reported

    @O2 what is going on with your signal, it's always bad, but the last few days have been horrendous, 1-2 bars max even outside of the house!

  • faceyboi
    フェイス 🐲 (@faceyboi) reported

    Every other week @O2 tells me they’re improving the network in my area and every time it mysteriously gets worse. Weird

  • nemgp
    Petr N (@nemgp) reported

    @O2 roaming data still doesn't work after porting to O2. Countless call to O2 didn't help.

  • EddyCrowe
    Eddy Crowe (@EddyCrowe) reported

    @DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer

  • beerandwine3
    Antoine Dupont propaganda page (@beerandwine3) reported

    @EnglandRugby @O2 If it's not broken, don't fix it.

  • themoogler
    Mitul Chauhan (@themoogler) reported

    @O2 My wife (an O2 customer for over 20 years) lost her phone a few days ago and has tried to replace it but "computer says no". You won't let her buy a new phone because verification is linked to her lost phone. She is stuck in a mad loop. Please help