O2 outages and service status in North Shields, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Apr 29, 4:39 PM GMT+1.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Shields, England
The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Ashington, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 4 days ago |
|
Newcastle upon Tyne
|
Phone | 2 months ago |
|
Blyth
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 No error msg. Already explained. "may be" or "is" a technical glitch on Priority side linked to security updates you introduced with new VMO2 ID system? Now imply problem with my ID? Make your mind up?! Any other custs have this issue? Chk your replies relate to relevant posts!
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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Craig Blundred (@craigblundred) reported from Whitley Bay, England@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Jonathan Anderson (@JonnaAnderson) reported from Beamish, England@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your service in NE2 is shocking
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Sharon Hunter (@sharonhunter72) reported from Ashington, England@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Scott Christie (@ScottSChristie) reported from Whitley Bay, England@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Craig Donnison (@craig_donnison) reported from Ashington, England@O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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simon keenan (@simonkeenan007) reported from South Shields, England@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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This is me 🧶 (@Margymoo) reported@O2 #virgin I want to cancel my contract. Cannot #speak to anyone at O2 #poorcustomerservice
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Freddiefrazer (@fgz176) reported@O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with
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Tyronegirl (@gawa_tyrone) reported@O2 please fix the payment issue !!! Keep getting ERR_TOO_MANY_REDIRECTS on app and website!!!
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Carwyn (@CarwynElisD) reported@O2 hey I pay my bill monthly but for months you been reporting No Data to my credit scores! how do we fix this @financialombuds
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Nathan Jarvis (@NathanJarvisMD) reported@O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year
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Matty M (@wanna_be_dj) reported@mhewson_MCH @O2 And their service has got worse.
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ᗪᗩᐯE (@Jaxstad) reported@O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all
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Tony Welsby (@tonywelsby) reported@Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.
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• B e c k i e e • 🐝 (@beckieebabee_x) reported@huckleberrydan @mhewson_MCH @O2 Exactly the same here ! Data is just as bad even if got some phone signal. In a city can’t use the maps because it’s rubbish! My partner has moved to EE. & in going to follow suit if I can find a decent deal!
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles