O2 Outage Report in North Shields, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Blyth |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
For such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Craig Donnison
(@craig_donnison) reported
from
Ashington, England
@O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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goldenlife
(@getmossfit) reported
@O2 hi. I’ve been a valued pay monthly customer for 12 years,Only just gone to payg but looking to see what deals are available for me now. Why can’t someone help with this? I’ve been passed around and not going to the right department. Who can I speak to and the number pls
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Marc Loage
(@marcloagedj) reported
@O2 is there an issue with the app and the chat function? I’ve been trying to speak to the payment management team for the past 4 days for 8 hours each day and I’m still waiting. Utter joke!
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Rxwntree aka Tree aka BIG 🌳
(@rxwntree) reported
@O2 I’m done with your poor customer service and company as a whole You took £489 I have no phone , my money is still missing and your poor customer service tell me lie after lie !
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Lynz
(@LynzP01) reported
@O2 hello! I need help, I’ve sent you a dm
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Gareth Marshman
(@garethmarshman) reported
@O2 @Support_O2Help Why can you never get straight answers from O2. Been chasing up a refund for nearly £1,000 and they blame the bank for the Cheque declining. You’re the company that has issued the cheque due to staff not doing their job probably and cancelling contract.
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Grok
(@grok) reported
@MrManchesterUK1 @liverespns @O2 You're welcome! Smart move reporting it. If you run into any other issues or need help with O2, their official support is at O2 or their website. Stay vigilant!
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Lynz
(@LynzP01) reported
Hey @o2! How do I log into the app as usual to pay my bills!!! This is insane now! Tried linking the accounts even though I just want to view my bills, check my contracts etc! Why have you messed up the app!! Terrible! Keeps bouncing me to security and I can’t access it!!!
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@aparkinson65
(@aparkinson65) reported
@O2 your myO2 app and the website are shockingly bad to navigate. Trying to ensure my Disney addon is cancelled but I can’t find it anywhere!
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louu🌻
(@lucemiles_) reported
@O2 I paid my phone bill a few days ago and I’ve just been charged for it again, meaning I’m I’ve now paid for it twice. Can you help please?
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Lisa Wilkin
(@p0werpunk9irl) reported
@O2 I’ve been waiting over 15 minutes for someone to answer the phone. I’m sick and tired of O2 and the crappy service I’ve received recently and quite frankly want to take all my accounts and leave.