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O2 outages and service status in North Shields, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne, and Ashington.

CityProblem TypeReport Time
Sunderland Phone 10 days ago
Newcastle upon Tyne Phone 2 months ago
Blyth Phone 2 months ago

Community Discussion

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O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • rebeccajadetho1
    Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • LuckyTony72
    🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    For such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.

  • daveyK1234
    Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

  • nossy1996
    Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • DarranBlackshaw
    Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • stuarturquhart1
    stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • Lauras95
    Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.

  • SophieBur492
    Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

  • Leggler75
    Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • doc_drops
    Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexFridman13
    Alex Fridman (@AlexFridman13) reported

    @arokorol @O2 Well that is a piece of **** phone carrier for sure

  • Sean_Bahamut
    Sean W (@Sean_Bahamut) reported

    @O2 You've clarified, but not helped. This reply is not helpful at all. Your support staff also had no idea about this situation, or how to handle it. All they could do as a solution was terminate game pass subscription before my minimum 6 month period had finished. Not good enough

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @davefreeman1908 Ha...I think not. Its the fact buying an item id made so difficult and then when you try, @O2 completely messed it up on multiple occasions and then provide a customer services line which is not fit for purpose.

  • JorEh1061107
    Jor Eh (@JorEh1061107) reported

    @arokorol @O2 When you were landing at Ben Gurion, your plane probably began its descent over the West Bank into Tel Aviv, so the first signal it picked up was the Palestinian Authority one.

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @Stephen1494712 @O2 Have the same issues with the payment system, the app and the website very rarely works and when if you do even manage to get to the card details/apple pay page it either knocks the payment back or says Apple Pay isn’t available

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 Why would I send a message? O2 never read messages, or value PAYG. customers

  • cruellascane
    Bel 🩷💜💙 (@cruellascane) reported

    Do you know what I’m actually changing my phone provider because O2 are so expensive and for what… They’ve just raised my phone bill but on top of that their perks are outrageously ****. priority is **** and does not work. @o2 you should do better & so should @axs

  • Ro7068
    Ro7068 (@Ro7068) reported

    @robininfrance @arokorol @O2 Shut ******** up you anti semite *****.

  • CarwynElisD
    Carwyn (@CarwynElisD) reported

    @O2 how do I complain about the bad service on X from @O2

  • fleeto91
    fleeto (@fleeto91) reported

    @arokorol @O2 Always the ******* victim. Deliberately provoked by a mobile signal. You sad ****.