O2 outages and service status in North Shields, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around North Shields, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 25, 10:52 AM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near North Shields, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 18 hours ago |
|
Sunderland
|
Phone | 27 days ago |
|
Newcastle upon Tyne
|
Phone | 2 months ago |
|
Blyth
|
Phone | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Dave (@daveyK1234) reported from Walker Gate, England@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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simon keenan (@simonkeenan007) reported from South Shields, England@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Donna_xx (@Donna_xx) reported from Sunderland, EnglandHonestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England@O2 HELP O2 just got sim card having problems topping up. None of the various options are working
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Ghost (@GhostzEdge) reported@ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better
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Steven Price (@Ste_Price) reported@GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.
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🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reported@olive_blacklab @O2 Not ideal. I’m sick of it. Theres next to no reception at mum’s on any network, and at home I show 5G but data never works and calls are poor quality.
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Nelia@the madhouse (@Nelia23893053) reported@SophiePrestonHa @O2 Try the Telephone Preference Service. It doesn't always work, you can report the callers but the TPS can't always trace the company. As I have found out several times!
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Ess Cee Eff ™ (@essceeeff) reported@O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience
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Baillie Mansell (@BaillieMansell) reported@O2 myself and my husband had to walk out of your Trafford Centre Manchester store today after the worst customer service, contracts paid out. Wanted to renew 2 of our 3 contracts but the service was so bad we left 😳
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Thomas Herd 🇬🇧🏴 (@herd_thomas) reported@O2 - Account locked Out. My account with o2 has now been locked approximately a month. Your agents have informed this is being looked into. Please will someone please contact me and get this issue sorted once and for all. This is very annoying.
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brian mcmillan (@brainmcmillan) reported@O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".
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Damien Quirk 🇪🇺🏴🇮🇪🇺🇦 (@damienquirk) reported@DelBoy80s @EnglandRugby @O2 And he makes poor decisions in defence. Ultimately we will never agree on this but I suspect you wouldn't have an issue if he played for any other team.