O2 outages and service status in North Shields, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	27 days ago
Blyth	Phone	29 days ago
Sunderland	Phone	3 months ago
Newcastle upon Tyne	Phone	4 months ago
North Shields	Internet	4 months ago
Newcastle upon Tyne	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  Luke Terence Batten (@luketerenceb) reported 49 seconds ago from Washington, England

  @O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 2 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  andrew 🎃 (@ilovefluffy) reported 11 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Raj (@engg_rky) reported 17 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  simon keenan (@simonkeenan007) reported 18 minutes ago from South Shields, England

  @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 22 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Angie Orrick (@AngieOrrick) reported 25 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  Kyle Marleau (@KyleMarleau) reported 26 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  Lauraaaa (@Lauras95) reported 26 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Kyle Marleau (@KyleMarleau) reported 26 minutes ago from Walker Gate, England

  @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

• 
  Dave (@daveyK1234) reported 27 minutes ago from Walker Gate, England

  @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

• 
  Darren (@DarrenMorgan) reported 30 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  andrew 🎃 (@ilovefluffy) reported 30 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 35 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 38 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Kyle Marleau (@KyleMarleau) reported 40 minutes ago from Walker Gate, England

  @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 48 minutes ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

• 
  Craig Blundred (@craigblundred) reported 49 minutes ago from Whitley Bay, England

  @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

• 
  peter nixon (@petern280) reported 59 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  london (@londondines) reported 4 minutes ago

  @elise_john85 @O2 I’ve had this problem for 2 weeks. They simply do not care #badcustomerservice

• 
  𝐑𝐈𝐀𝐍𝐍𝐀 ✨ (@RiannaNaomi) reported 5 minutes ago

  @O2 @Neens233 You didn’t answer the question. I’m experiencing the same issues with your app and I’m unable to pay my phone bill.

• 
  Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported 7 minutes ago

  Do @O2 5G Home Broadband devices have 4G/3G backup? Similarly, do your 4G devices have 3G backup? My home has always had variable coverage despite the surrounding area having a strong indoor and outdoor mobile signal. #5G

• 
  Matt West (@Matt_West85) reported 12 minutes ago

  @O2 shocking service. Anyone would think you would want customers to upgrade.

• 
  london (@londondines) reported 15 minutes ago

  @O2 I am busy too and need to use my phone - which I can’t, despite paying you every month, because no one wants to help me, and this has been on going for 2 weeks. How is this acceptable?

• 
  Elise (@elise_john85) reported 18 minutes ago

  So @O2 you have somehow left me with no phone signal despite saying there was an issue with my sim swap yesterday and it didn’t go through. I now have 2 phones, both with no signal for over 12 hours 😠😠

• 
  Danielle McNerney (@dmcnerney123) reported 21 minutes ago

  @O2 New phone and SIM arrived today (wanted a new number) and the SIM isn’t working. Do I need to do something to activate it? If i do a SIM Swap, will that keep my previous number (which isn’t what I want?) #o2 #help

• 
  Angela Atkinson (@Anjelica1956) reported 24 minutes ago

  @MarkKeenan5 @O2 I'm going to jump from O2 soon as I get round to it because their network has, in recent weeks, turned to crap. They tell me it's resolved but it's not. I too have been with since forever.

• 
  Dave Payn (@payn_dave) reported 24 minutes ago

  Thank you @EE for responding. @O2 and @Three - improve your customer service.

• 
  M for Marek (@VicDaBMX) reported 27 minutes ago

  @O2 Provide stable and consistent broadband connection, backed by customer service that delivers on its promise - oh, and maybe somebody that you can understand when talking to them... Unlike @virginmedia