O2 Outage Report in North Shields, Borough of North Tyneside, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	22 days ago
Blyth	Phone	24 days ago
Sunderland	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago
North Shields	Internet	4 months ago
Newcastle upon Tyne	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  nufc4life (@CraigSi64474606) reported 5 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Hugh Toner (@scoobyhugh8) reported 9 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Sharon Hunter (@sharonhunter72) reported 12 minutes ago from Ashington, England

  @O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡

• 
  John McCarthy (@Danford2013) reported 14 minutes ago from Whickham, England

  @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

• 
  gavin wells (@gavwells77) reported 18 minutes ago from South Shields, England

  @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

• 
  🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported 19 minutes ago from Hebburn, England

  @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

• 
  Scott Christie (@ScottSChristie) reported 19 minutes ago from Whitley Bay, England

  @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

• 
  nufc4life (@CraigSi64474606) reported 22 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

• 
  JoshSlesser (@Slesss_) reported 29 minutes ago from South Shields, England

  @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

• 
  Lucky Tony (@LuckyTony72) reported 34 minutes ago from Hebburn, England

  @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

• 
  Mark Mowbray (@MarkMowbrayNE) reported 36 minutes ago from Blyth, England

  Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

• 
  nufc4life (@CraigSi64474606) reported 41 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Hugh Toner (@scoobyhugh8) reported 45 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  nufc4life (@CraigSi64474606) reported 53 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Mark Mowbray (@MarkMowbrayNE) reported 53 minutes ago from Newcastle upon Tyne, England

  @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

• 
  Amran Ashraf (@A11RNX) reported 53 minutes ago from Newcastle upon Tyne, England

  @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

• 
  nufc4life (@CraigSi64474606) reported 56 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Sharon Hunter (@sharonhunter72) reported 56 minutes ago from Ashington, England

  Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡

• 
  Richard (@Richard_Y1) reported 57 minutes ago from Whitley Bay, England

  @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

• 
  nufc4life (@CraigSi64474606) reported 59 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Felton (@danfelton) reported 6 minutes ago

  I cannot wait to leave @O2 The signal for my phone is horrendous. I’m in Lincolnshire, not the desert. It’s embarrassing.

• 
  Trevor Chaplin (@TrevorChaplin) reported 6 minutes ago

  Anyone else in Glasgow G20 with no @O2 service all afternoon?

• 
  Richard Latham (@richardlatham97) reported 7 minutes ago

  @O2 Is MyO2 currently having issues? I am unable to log in

• 
  barski (@Barski1984) reported 10 minutes ago

  @O2 it's 22.16 , your 4g in Preston is averaging 0.48 mgb . It's not congestion Your just terrible. Next day of I'll take my £200 per month on phones and hotspots and give it to a company that gives a ****. You can't give me congestion as an excuse. My EE phone is fine

• 
  Sally J. Hall 💙 (@SallyJHall) reported 11 minutes ago

  @O2 been a business customer for years. Contract ends July, so thought I’d get a quote for a new plan & phone. Quote over twice what another provider offers. When I questioned, operator said could transfer me to the “loyalty team”. Why do I need to jump through hoops? Am moving

• 
  Benjamin fisher (@Bennythefish75) reported 12 minutes ago

  @O2 have you been off today? Have not had any data signal all day?

• 
  Jake (@jakehyslop) reported 12 minutes ago

  @O2 hi there. Like many I’ve had issues with your network on my iPhone XR ever since I bought the phone in October 2019. With my phone dropping 3/4G connection randomly throughout the day requiring a restart to fix it. In 2020 you and Apple claimed to have fixed it…

• 
  Malcolm Ganderton (@MalGanderton) reported 16 minutes ago

  @o2 why is your 4G network speed so unbelievably slow? Think I’ll stop paying you until you sort it out.

• 
  Andrew Whittle* (@AndyWhittleACT) reported 16 minutes ago

  @O2 hi I won a competition of four cans of Guinness of the priority app and there sending it via Hermes who are trying to deliver to the wrong address three times now I can’t get in touch with Hermes help

• 
  Anthony Smith (@Anthony79252778) reported 17 minutes ago

  @O2 Yes once we move off our street. But on our road it's terrible. O2 have not helped in over a year. It was a Vodafone guy that suggested WiFi calling its slightly better but still not good. O2 suggested pay £500 and go somewhere else. 😞