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O2 outages and service status in North Shields, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around North Shields, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Gateshead, North Shields, and Newcastle upon Tyne.

CityProblem TypeReport Time
Gateshead Phone 1 month ago
North Shields Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 4 months ago
Blyth Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • sheilavictoriaR
    Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • _RebeccaJT
    Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • DarranBlackshaw
    Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 Shouldn't need a DM for you to check you're replying correctly to the relevant posts. Don't insinuate I'm to blame for your poor customer service.

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • NTF_Ian
    Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    @O2 I know you have a status & outage checker you're missing the point. RE O2 Priority app issue - last time it happened, you advised it was a known issue at your end also effecting other customers. I want you to thoroughly check to see if it's a known issue at your end again.

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • rebeccajadetho1
    Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • gavwells77
    gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Daveswift24
    Dave swift (@Daveswift24) reported

    @O2 @ALADDIN_1978 Poor signal in the L24 halewood area

  • lewisbyers92
    Lewis Byers (@lewisbyers92) reported

    @O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs

  • sarahcarter15
    Sarah O'connor (@sarahcarter15) reported

    Hi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks

  • Broken_Politiks
    Des Ecksmakina 🇫🇷 🇮🇪 🇪🇺 (@Broken_Politiks) reported

    @O2 the staff in your Blackpool store are the laziest and most unhelpful people I have ever come across. Ridiculously poor attitude

  • dayvales
    Dave Hales (@dayvales) reported

    @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

  • L_ren27
    L 🤎 (@L_ren27) reported

    @O2 your customer service is as diabolical as your network coverage

  • Robsmediavault
    Rob's Media Vault (@Robsmediavault) reported

    @JohnnyFocal @O2 Bit like my EE phone when I went to Wembley stadium last year which has EE plastered all over it. Couldn't get a signal.

  • grace_mamwa
    Grace Mamwa (@grace_mamwa) reported

    @O2 what is going on with the app? It’s been down for the last 3 weeks for me

  • cameliacrave
    WOGA basement (@cameliacrave) reported

    @AbiMartinAbiga1 @O2 wait lowkey try restarting your phone, if that doesn't work then 💔💔

  • j_macgeever
    Jordan J MacGeever (@j_macgeever) reported

    @DelBoy80s @EnglandRugby @O2 Facts. **** him off