O2 Outage Report in North Shields, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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everstlover200
(@everstlover200) reported
@GarethBattersby @boxofnumbers @O2 Phone is upside down you cant see who's calling lol and if your busy your phones going to be on mute or vibrate so you will know who's phoned or who's texted without having to check the phone itself with dnd on your screen stays off on most phones when calls come in
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Rosie James
(@RosieJa36631076) reported
@O2 I should have to keep switching my phone on airplane mode, or off and on, to get signal. My friends and family have no problems without having to do this. Is it because I now have a 5G phone but my simcard is a bit dated and not 5G? Do I need to upgrade my simcard?
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ktbee
(@Ktbeevo) reported
Trying to decide who has the worst customer services. @TalkTalk or @O2 Absolute **** show trying to get anything sorted. The standard dm us isn’t washing with me. You still don’t do anything…. Shame on you
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Olivia-Anne Cleary
(@OliviaACleary) reported
@O2 It's been two months and I still can't access wifi on the London underground. Always could before I got a new phone. Have followed all suggested steps. Have also tried (and failed) to get help on the app via the chat with an agent option. Can you offer any assistance? Thanks.
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Arousa Naqvi
(@veiledevolution) reported
@O2 Been there done that. I've spoke to the network team many times to no resolve. I've asked for a replacement sim myself! Its beyond a joke now.
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Tuckey
(@TuckeyUK) reported
@O2 So I ordered a sim only contract with you around 3-4 weeks ago, then found I had no reception at work so spoke to an advisor who said it was ok to give me a PAC code and cancel as it was within 14 days. Then you go and Debit my bank account £260. Idiots.
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everstlover200
(@everstlover200) reported
@GarethBattersby @boxofnumbers @O2 Everyone calls it innovative yet they really aren't the iPhone 11 to 14 are basically the same phone small minor upgrades and if their phones are supposed to last a long time why's most upgrading to the latest ones all the time and having problems with previous when new are out
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Jack Parker
(@JackParkerNo1) reported
@O2 I see you don't read your fb dms. Is there a reason I'm not getting the signal I'm paying for???
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lactose intolerant
(@jshcrstbl) reported
@O2 Alright bro I’m paying £28.99 monthly for unlimited data and texts but why tf does my 4g not work ANYWHERE 😭😭 phones saying 4g full bars yet nothing happens man fix this 😭😭😭
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RuthieB
(@Ruth303303) reported
@O2 Hi, spoke to your network services, you are sorting out a V/M issue. I've tried to make calls now and getting no service. I HAVE A RELATIVE IN HOSPITAL AND IT IS URGENT THAT YOU CONTACT ME TO GET THIS SORTED. There is no-one available on chat.Pls get in touch ASAP.