O2 outages and service status in North Shields, England

Problems in the last 24 hours in North Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near North Shields, England

The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Ashington, and Blyth.

City	Problem Type	Report Time
Sunderland	Phone	2 days ago
Newcastle upon Tyne	Phone	2 months ago
Blyth	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

• 
  JoshSlesser (@Slesss_) reported 55 seconds ago from South Shields, England

  @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

• 
  Scott Dixon (@ScottD_DJMS) reported 56 seconds ago from Whitley Bay, England

  @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

• 
  Mark Mowbray (@MarkMowbrayNE) reported 6 minutes ago from Newcastle upon Tyne, England

  @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

• 
  Tommy Winter (@TommyWinter23) reported 8 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  Emma (@Leggler75) reported 11 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Raj (@engg_rky) reported 15 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported 18 minutes ago from Hebburn, England

  @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

• 
  Craig Donnison (@craig_donnison) reported 21 minutes ago from Ashington, England

  This issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 25 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 26 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Donna_xx (@Donna_xx) reported 28 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Kyle Marleau (@KyleMarleau) reported 37 minutes ago from Walker Gate, England

  @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

• 
  Craig Blundred (@craigblundred) reported 37 minutes ago from Whitley Bay, England

  @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

• 
  Rebecca (@_RebeccaJT) reported 38 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Sophie burlinson (@SophieBur492) reported 39 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 42 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Hannah (@HannahColley) reported 48 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  Mark Mowbray (@MarkMowbrayNE) reported 48 minutes ago from Blyth, England

  Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

• 
  Ciarán (@farrenciaran) reported 50 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  Donna_xx (@Donna_xx) reported 59 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Dawson (@kazza7891) reported 2 minutes ago

  @O2 please can someone resolve my complaint. No one takes responsibility or ownership. Just interested in closing the complaint. Pls listen and understand how frustrating & upsetting it is to be told different things each time you call and over 15 hours so far! Very upset

• 
  Thomas S - Clarity (@TomSoede) reported 7 minutes ago

  @O2 I have been trying to get through I broke my phone and bought a new one I out in my o2 SIM card and I can’t receive text messages hence can authenticate my payments apps I need urgent help

• 
  Adam 'Toast' Taylor (@burnt__toast_) reported 7 minutes ago

  @O2 I haven’t changed the sim, I was told that wouldn’t need to and one wasn’t going to be sent out. I’ve had intermittent signal for calls and no 4G or 5G at all since then!

• 
  Ruxanda Josan (@ruxjosan) reported 8 minutes ago

  @albieamankona Some UK operators might choose to apply this principle anyway. At least that's what @O2 customer service told me.

• 
  Taylor's Removals. (@HeidiBurroughs) reported 11 minutes ago

  @O2 Doesn't let me DM you but keep getting every so often over last few days no service it comes back later on but it happened again this morning whilst I was out and I was trying I access a return label on my phone for a parcel I was returning to someone

• 
  Jen (@JRY1998__) reported 12 minutes ago

  @O2 But you haven’t. I rang about 6 weeks ago because I was always on E. Now in my house I get max 2 bars and two streets away/in the town centre there’s no signal but everytime I talk to o2 you guys say it’s fixed. It’s tiring

• 
  Viridis (@Lord_Viridis) reported 14 minutes ago

  @Graham_J0 @andrejpwalker @O2 No, it's just MyO2 is ****** for many customers but O2 don't seem to be aware of any issues. The payment portal can in some accounts send a constant authentication redirect loop making it physically impossible to access accounts. I told them 4 months ago but here were are

• 
  Mr J (@Mr__J_J) reported 15 minutes ago

  @O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.

• 
  Sharona (@SharonaJazzie) reported 16 minutes ago

  @leemcbr37826036 @O2 The call centre is where the scammers are. We tried the store and they said they couldn't help it had to be done via customer service. Something fishy going on with @o2.

• 
  ᗪᗩᐯE (@Jaxstad) reported 19 minutes ago

  @O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all