O2 Outage Report in North Shields, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Blyth |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Sharon Hunter
(@sharonhunter72) reported
from
Ashington, England
Disgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@alouvic22) reported
Abysmal service from @O2. Overcharge me after saying I had nothing more to pay, after taking payments out on the wrong days for 2months. Phone to ask for my money back & start politely but firmly expressing dissatisfaction.. when the line mysteriously goes dead? No call back…
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sarahmonty
(@smontylee) reported
@nationalrailenq @O2 @HSBC_UK They didnt offer her much more help than that .. surprised being she was on tube heading into London between stations when happened..
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Lukas Piatkowski
(@deratoul) reported
@O2 I am not. And quite frankly I find this super annoying that this still don't work. I was talked into swapping Sims.. it worked over sim authentication (via 3 network login) on my old sim .
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Kerrie Backhouse
(@kerriebackhouse) reported
@O2 my door number isn’t even on my phone delivery!!! Can someone help?!
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Chloë Owen
(@chloejhancox) reported
@O2 hi, I can't get my sim to connect to the network (calls, text or internet). I can't register for My O2 to access the live chat either, because I can't receive the text that I need to verify my account to register. What can I do?
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Ashley Chiara
(@itsmikash) reported
@MartinCox0155 @O2 @O2AcademyBrix Had the same problem tonight. The staff at the o2 Academy Brixton was so dang rude when asked about it and kept saying to just queue with everyone else. 🙄
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Abdul
(@minhasa) reported
@O2 Priority Log in with Virgin Media is not working. Please help
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Cinderella
(@LoonyNargles) reported
@O2 I've just got a sim only deal and received the sim card but forgot to give my pac code when ordering the sim. Trying to switch it now and the 'keep my mobile number' form now won't submit, can you help please.
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Danny Jakeman
(@jakey011) reported
@davidfromirl @O2 Mental isn’t it. The guy on the phone at @O2 thought I was exaggerating. How anyone can pick that up and think it’s “as new” ill never know. It didn’t even come with a cable.
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RWRedmanPhotography
(@RWRedmanPhotos) reported
My brother (who is currently uncontactable on a ship in the middle of the Indian ocean) has fraudulently had multiple phone contracts taken out in his name, one of which has been with @O2. Customer services are useless, the guy even suggested phoning up pretending to be my bro?!?