O2 Outage Report in Moreton, Metropolitan Borough of Wirral, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Moreton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Moreton, Metropolitan Borough of Wirral, England
The most recent O2 outage reports came from the following cities: Liverpool, Birkenhead, Upton, Ellesmere Port, Wallasey and County of Flintshire.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Birkenhead |
Internet | |
| Upton |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Moreton, England
Latest outage, problems and issue reports in Moreton and nearby locations:
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@O2 Hi, thanks for coming back to me, I managed to speak to customer services yesterday who managed to fix it for me.
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Michelle Green
(@michelle1993g) reported
from
Birkenhead, England
@O2 I'm having issues with my network, it says I'm not registered with a network if I try and make a phone call. I can't call your helpline. Do you have a live chat? I have tried taking my sim out and putting it back in and restarting my phone. All my bills are up to date.
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E Charles
(@ecsg1798) reported
from
Liverpool, England
@O2 Hello I've an issue with my account and payment
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 can’t get through on the phone, I need help please ?
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 Hi there, I tried booKing the sunday movie by using the voucher provided but it kept giving me an error. Please help
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leejlewis
(@LeeJLewis) reported
from
Liverpool, England
@O2 It's an ongoing fault with "your equipment yet again in the area" fix the 4G before rolling out the 5G !!
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James Alan Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @O2 can you confirm if you are having issues with iPhone users SIMs please. Called customer service who have told me that you are but not seen anything reported online. My SIM in my iPhone 12 Pro Max lost service 2 hours ago and is now showing as Not Provisioned. Thanks. J 💙
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Jon H
(@jonh64) reported
from
Garston, England
@O2 sent you D/M earlier regarding no network coverage after receiving new sim. ongoing issue.
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 you wanna have a word with some of your staff, I’m not in the mood for the attitude for one of your customer service team✋🏼 ready to go through the phone and strangle him.
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@O2 anyone able to help, can’t get through on phone ?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Birkenhead, England
@O2 hey folks are there any issues with the network today? My partner has no signal and can’t receive calls.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Baxendale Executive Travel
(@ExecJb) reported
from
Seaforth, England
Hey @O2 currently 33 minutes on hold as an existing customer waiting to find out what your fair usage policy is on an unlimited sim 🤢 #paccodepleasw
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Christine Doyle
(@ChristineAnn63) reported
from
Liverpool, England
@O2 Hi I applied for the Disney+ six month free trial and still haven’t received a txt to confirm it’s been set up? It’s been 4 days now. Can you help? I don’t know how to access he Disney channel?
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Adam Dumbleton
(@adamdumbleton87) reported
from
Liverpool, England
Hoping someone at @O2 can help me I’m trying to access my
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Rhiannon
(@formularhi) reported
from
Holywell, Wales
@O2 is there any problems with priority as mines just logged me out and refuses to acknowledge any codes??
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Kbirst❄️
(@kbirstlouxoxo__) reported
from
Liverpool, England
@O2 your automated thing is *****. Trying to speak to someone about an issue and all I’m getting is ‘bye’ this is not acceptable. ✋🏼✋🏼✋🏼
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 The worst decision I have ever made is going with O2 Network. I have visited different stores, called customer service but not getting any resolution.Will suggest to all my friends & family not to use their services. Having sleepless nights because of @O2
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THORNx
(@ImTHORNx) reported
from
Liverpool, England
@O2 hi I’ve just transferred from EE with the same number and my o2 rewards isn’t working it says we can’t opt you in at the moment. I try put my number into o2 rewards login screen but it won’t send me the code please hep
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Emma J
(@EmmaJStrong) reported
from
Halewood, England
@O2 Had no 4G, signal to text or call since yesterday. Rely on @googlemaps for work and couldn’t access a thing. What the hell is going on? 😤😤😤😤
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarj Mistry
(@Sarj007) reported
@O2 Looks like your Social Media team is as bad as your Contact Centre Team #badcustomerservice
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Jonny Reeves
(@6Rangiku9) reported
@O2 has o2 network just completely gone down?? Neither of my sim cards are registered on network or provisioned!!! Wtf! PR25 area!
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Digger
(@DiggerPup) reported
@pritesh___ @O2 Hope @O2 fix it before offer ends soon!
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Jay
(@join4te) reported
@O2 Day 54 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Brian Martin
(@BrianMa63080971) reported
Hey, @O2 - why haven't you responded to my messages? Aren't you embarrassed that everyone on Twitter can see your lousy "Service"? And I am STILL waiting for the "manager call" requested 4 days ago. How can a business be run this badly?
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Cat Corrighan
(@CatCorrighan) reported
Hey @O2 your codes for Thirsty Thursday's #O2Priority are not working! Please can you sort ASAP? Cheers 🍻
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Miss Construe 🍄
(@Atmyexpense) reported
@O2 OK thanks but that’s not relevant to my issue; I was asleep between 11pm last night when I had .3 gb until 6am today connected to wifi yet allegedly I used over 700 mb of data!
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Cal
(@Calh48) reported
@MartinSLewis Not @O2 - I upgraded to a new phone in September and, it’s not worked properly poor service and connectivity’s followed all the protocols only to be told “tough” disgusting
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Shawn
(@shawn__18) reported
@O2 horrible customer services, 50 mins to get through to then be put back on hold for 20 mins then hung up on me
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fibre and technology
(@Fibre_Tech_n_TV) reported
@O2 #TBT when I was with @02 and I may as well be using smoke signals to send texts and make calls... with a network that works now.