O2 Outage Report in Letchworth, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Letchworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Letchworth, England
The most recent O2 outage reports came from the following cities: Luton, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Phone | 7 days ago |
|
Luton
|
Phone | 1 month ago |
|
Stevenage
|
Phone | 1 month ago |
|
Luton
|
Phone | 2 months ago |
|
Bedford
|
Internet | 2 months ago |
|
Buntingford
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Poppy LeMar (@PoppyL16) reported from Bedford, England@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Steve Attwood (@SteveAttw00d) reported from Ampthill, England@O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Stephen Bozward (@71Boz) reported from Bedford, England@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Holly O (@ohhollygosh) reported from Biggleswade, England@O2 Hi, how do I cancel Disney+ using the O2 app?
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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TravelsIntime42 (@Intime42T) reported@O2 Many thanks, issues are reported with a mast. Do I need to just leave 02 and go with another provider if u can't get things fixed in a shorter timeframe than many weeks. I need to be able to use my phone. Thanks
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Tom (@Tom82070283) reported@O2 promised a call back from your management and complaints team. Neither have happened,another advisor just terminated call as couldn't be bothered to deal with issue. Sent item back for refund a month ago.Still not refunded.Worst customer service ever experienced rogue traders
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Dr Dominique Morrison (@drdjmorrison) reported@O2 I am waiting for customer services to call me back regarding waiving my contract early termination fee. They were supposed to call me at 5pm yesterday. No point me calling 202 as this issue needs management decision.
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Emma Louise OHalloran (@EmmaLouiseOHal1) reported@O2 someone from management was supposed to ring me over a week ago. Your customer service is shocking
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Darryl Flannery (@Dazflann) reported@O2 Cant get signal In my own house , 7 days after initial complaint still waiting for a resolution
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Emma Clapham (@emclapham) reported@O2 I have been trying to get a refund from you for almost a month… at first I waited on hold several times for up to 58 minutes only for the line to go dead, now I’m just told your are too busy to take my call and am cut off completely. This is disgusting customer service.
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Peter Taylor (@singingpedro) reported@BristolJMC @O2 @Alicelaston This "technical issue" has been in place for at least 8 days now. I've been falling to talk to anyone since last Monday with a similar issue. DMs here on twitter take 2 days each time to get a partial and unhelpful response. Utterly hopeless.
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James Lewis (@LewisJTNF) reported@O2 I thought I’d dealt with some crap companies recently but O2 might actually be the worst, total rubbish and there customer service is appalling can’t wait to go back to Sky
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Holli “gobby scientist” Carden (@HolliCarden) reported@O2 Oh and while you’re at it. Please add 5G to Scotland… signal in the biggest two cites is awful, and non-existent outwith Glasgow/Edinburgh.
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Dr Lyndsey Middleton (@Middleton_Ly) reported@O2 Hi, I’ve sent a DM about a problem with an account that needs looking into. Can someone reply please?