O2 Outage Report in Letchworth, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Letchworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Letchworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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WE ARE LED BY A PISH-MONGER (look it up😉)
(@Lynbodegas) reported
@O2 No, have waited 30 mins and spoken to a real person who cannot help either- so much for 20 years loyalty to O2- I will be leaving
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richard morris
(@richardmorris32) reported
@O2 for two weeks now I have had no connection due to a cell site issue. I have called numerous occasions and asked for an update, to which I have no response. Absolutely disgusting customer service for business customers. Who do I complain to?
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roberta trew
(@Trew1Trew) reported
@O2 Travelling to UK from USA, I find O2 wi-fi awful. O2 is well aware that most overseas guests have their phones on airplane mode, yet O2 insists on trying to send codes by text to enable sign-in to wifi. Still did not work when I hit "No mobile coverage": thus, no wifi😠
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Hollie Russell
(@Hollie_Rix) reported
@O2 Will soon be???? I was told it had already?? Brilliant, incorrect information on your website and incorrect being given out by your ‘Customer Service’ team, what amazing service you give.
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ashleigh paton
(@ash_1888) reported
@O2 iv had to do two online chats via your web page asking for my voicemail to be turned off.. goes back to june yet today my voicemail is still turned on. dialing 1760 does not turn it off. i wish to make a complaint as yet again im having to contact you
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Luke Hemmings
(@Luke_Hemmings) reported
What phone networks are people using. Been with @O2 for years but it’s letting me down big time. Everyone I know on @O2 has said how bad their service is now 👀
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Krystle
(@KrystleLesley88) reported
@O2 your website is impossible! I've smashed my phone screen and want to get it repaired through the insurance I have with yourselves but your website keeps sending me round in circles. Please help!
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Kit Barker
(@kitbarker) reported
Utterly shocking service from @O2 - the worst I've ever experienced from a telco (and that's saying something). A week of "we'll update you in 24 hours" and still no response. I'm literally trying to give you money...
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Lauren Grimes
(@LaurenGrimes04) reported
@O2 my signal has been either non existent or at 1 bar for several weeks now. I’ve checked the network checker and it always says it’s intended. I’ve tried turning my phone on and off and it’s no better. Not great when I’m paying for a contract that I can’t use 😠
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holly bannis
(@HollyBannis) reported
@O2 @Aliceliveing_ @canopyandstars Absolutely disgusting customer service my issue has not been handled AT ALL for over a year now PLEASE CAN A MANAGER CONTACT ME! It’s outrageous.