O2 Outage Report in Letchworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Letchworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Letchworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, Wixams and Bedford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Roberts
(@OnceGreatDaveR) reported
@O2 get your act together please?? Nearly four weeks to port a number, multiple errors, advisors clearly not in possession of the same information and giving out conflicting advice - TENS of hours personally wasted. #shambles
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adrian james loftus
(@aloftus1rf) reported
@O2 hi could you DM email address of your Uk CEO please,your customer service/complaint section are having problems sorting out my problem,unbelievably you are trying to contact me on a disconnected phone,
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Syenta
(@Syenta1) reported
@O2 Thanks for the reply. I am not an @O2 customer but @giffgaff however the scammer called using one of your telephone numbers which is why I tweeted you in the hope you would look into this and stop this individual from calling others and yes I understand numbers can be spoofed Thx
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Jamie Baruch
(@JamieBaruch) reported
1. I ended a contract with O2 5 years ago & you failed to collect a final amount of£30. I was never aware of it nor at any time did you attempt to contact me to seek payment, which I only discovered during a credit rating issue. After 2 +hours of holding and cut off calls @O2
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Kairi Onyuta
(@Kairi6Onyuta) reported
@O2 Hi O2, I need help with an order from your store.
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Pete
(@gonnella) reported
Stay away from @O2, in my 7th month of a 12 month sim only contract. Their data service is abysmal, they acknowledge there is an issue with the local mast, then they say it’s resolved when it’s not, after which we start a vicious cycle all over again. GAH
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Georgia Baillieu
(@GeorgiaBaillieu) reported
I’ve been with @O2 for over 15 years, usually so pleased with the customer support. Currently receiving the worst customer service I’ve received from any company in a long time.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@O2 so I have 3 accounts with o2 and looking at an upgrade to iPhone 12 in March for 2 of my accounts but it’s cheaper to leave and rejoin or go elsewhere #terrible #noloyality #rubbishdeals
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Mel Timms
(@MelanieMarieT) reported
@O2 absolutely disgusted with this company. 8 phone calls, 10 messages. Umpteen requests for MY money back and told 7 more days because incompetent staff never actually processed the return and every time I spoke to them they assured me it had.... lot of staff there lying