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O2

O2 Outage Report in Letchworth, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Letchworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Letchworth, England

The most recent O2 outage reports came from the following cities: Luton, and Stevenage.

CityProblem TypeReport Time
Luton Phone 8 days ago
Luton Phone 1 month ago
Stevenage Phone 2 months ago
Luton Phone 2 months ago
Bedford Internet 2 months ago
Buntingford Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Letchworth, England

Latest outage, problems and issue reports in Letchworth and nearby locations:

  • ohhollygosh
    Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • 71Boz
    Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • PoppyL16
    Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kbenham1982
    Katie Benham (@kbenham1982) reported

    So my @google pixel 6 pro seems to have issues with mobile internet. @O2 are telling me that h+ is the same as 4g. Is that true because I can't find anything online to support this! #pixel6pro #GooglePixel6Pro

  • CraigGuthrie21
    Craig Guthrie (@CraigGuthrie21) reported

    Hi @O2, still waiting for a call back from a manager nearly 30hrs after being assured they would call me to help resolve an issue - anyone there??

  • eagleeyedferret
    Adrian Simcox (@eagleeyedferret) reported from Urmston, England

    @O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?

  • Cheryl_x
    Cheryl Mckenzie (@Cheryl_x) reported

    @O2 hello! I need help working out my o2 direct debits, is there anyway to speak to someone about them?

  • SmythLr
    Liam Smyth (@SmythLr) reported

    What has happened to @O2 i spend upwards of £200 a month on various bills and the customer service is soooo bad. last night i ordered the wrong colour phone and 5 minutes later i called to change it only to be told i couldnt. this morning i called back and have been pied off

  • Aniqa_05
    Aniqa (@Aniqa_05) reported

    @O2 can someone please help me? I’m using an E-sim ‘airalo’ abroad. I have followed all the steps to ensure I’m not using my mobile data from O2, I’ve also got a cap & data roaming is off. Can someone ensure I’m still not being charged?

  • SarahLudford
    Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    Why is the mobile phone service so poor in central London? (I’m on @O2). Spent a week in a small town in the South of France where signal was much better.

  • TonyBro42935804
    Tony Brown (@TonyBro42935804) reported

    They have also managed to disable her @Apple watch from her account so that it doesn’t work. @VodafoneUK answer is just to wait and see what happens!!! @O2 do you want a new customer?

  • PermaConfused
    David (@PermaConfused) reported

    @balmybaldwin @SarahLudford @O2 Maybe. But the ability of British people to shrug and then just do nothing is why things remain bad. They put the price of fuel up and threatened pensions here in France and people kicked off. The UK could do with more of that.

  • Cheryl_x
    Cheryl Mckenzie (@Cheryl_x) reported

    @O2 It’s not general help I need 🙈 Is there a live chat option at all? I think I’m paying a DD which I no longer have the account for