O2 Outage Report in Letchworth, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Letchworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Letchworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Bedford, Buntingford and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Brooke
(@manx_maid) reported
@O2 That doesn't work . .
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nikkief
(@nikkief8) reported
@O2 I’ve tried webchat as per your complaints procedure and asked how to make a complaint, they have ignored that and not answered my query.
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Ⓟⓗⓘⓛ🏴
(@BlueStaffyOwner) reported
@O2 I was most definitely. I asked to be left on hold till the end of the tune. First class customer service as always. Thanks.
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heidi vogel
(@heidilevo) reported
Having terrible problems with @O2 been calling customer services for 2 hours. 6 calls got cut.Agents working frm home say they can’t call me back. Then the call cuts. Sometimes it cuts whilst on hold. Urgently need engineer to call back as texts don’t arrive. I’m 15 years loyal
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L Maingi
(@LAMaingi) reported
Cont.. Day 1 - Spent 30mins at an @O2 store trying to get my phone number transferred over (O2 to O2). Was told it was done - it wasn’t Day 2 - Spent abt 20mins at the same @O2 store trying to have the same issue resolved. Was told it was now resolved - it wasn’t Gets worse..
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Adam Crawford
(@AdzCrawford2003) reported
@LizJRudd @O2 You must of signed up to something otherwise you wouldn’t be receiving these emails. It doesn’t look like a phone to me, too cheap. It seems like a sim only. If you never signed up to anything, then ring O2 and open up a fraud case.
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L Maingi
(@LAMaingi) reported
I’ve never complained about terrible service on Twitter, but the again, this is a new low! NEVER had such horrible experience! @O2 has been a massive disappointment. I’ve spent 2hrs on the phone & received zero assistance. Went in store twice this week & nothing!! @O2 really?
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Adam Crawford
(@AdzCrawford2003) reported
@LKathryncooper @O2 Where you located? O2 4G in most areas is shocking. My complaint is that data is barely or not available in areas where it matters to people the most due to congestion.
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Elizabeth Lowson
(@elizabethlowson) reported
The landline keeps knocking out the BT broadband, which is interesting with two people needing it for work, so we have unplugged the landline and check daily for messages. Our mobiles are on @o2 which has long term poor signal. Making contact to rectify this is fun....
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joseph
(@joe_andersonx) reported
@O2 Hi my service has just completely cut out and I can’t get any calls or text?? What’s going on