O2

O2 Outage Report in Letchworth, Hertfordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Letchworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Letchworth, Hertfordshire, England 09/16/2025 10:25

September 16: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Letchworth, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomLuton Phone
United KingdomStevenage Phone
United KingdomStevenage Phone
United KingdomLuton Phone
United KingdomLuton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Letchworth, England

Latest outage, problems and issue reports in Letchworth and nearby locations:

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TirionOnTheHill N.ois.E (@TirionOnTheHill) reported

    @O2 is there a way of a customer checking O2 roaming data used, as the o2 app only allows me to check Uk data that has been used. Relying on a text message when near to the limit isn’t the most helpful in my situation, thanks

  • theleebobdude Lemmy (@theleebobdude) reported

    @O2 Thank you O2 my issue is on its way to being resolved 👍

  • helsied Helen Dillon (@helsied) reported

    @O2 where has my priority odeon code gone that I saved this Tuesday evening? My husband and daughter have the same problem- so our planned cinema trip is looking ££ can you help?

  • Jon_oh_oh_7 Jonathan (@Jon_oh_oh_7) reported

    @O2 hi if a select my free gift for being a volt cust, after the free period do the charges for that service come out of my o2 acc or the respective service provider? Im thinking of disney+ or amazon unl music, thanks

  • Ozzy6196 Ozzy (@Ozzy6196) reported

    @SteveBakerHW Terrible, absolutely no difference on @O2 whatsoever. I can have 5G and full signal and have to wait for a webpage to load up, or over a minute or two for an app

  • CM_Bilmes Christopher Bilmes (@CM_Bilmes) reported

    @O2 help! Am in Spain for a few days. Am PAYG. Have data roaming on. Have texted TRAVELON and had confirmation text back. Have a big bundle. Cannot get any data connection at all. Phone is up to date. What do I need to do???

  • goonerlgh Lawrence ****** (@goonerlgh) reported

    @O2 How do we get a call bar lifted? We think my deaf mother can't use the Relay UK text service for the deaf because the system is barring the 18001 number prefix that the Relay service uses? Seems to be a common issue on O2?

  • kayteepook Katie Pook ♔ (@kayteepook) reported

    @O2 hi my phone has been playing up since i paid my bill. Services were turned off but since switched back on its been intermittent help???

  • TimboTimW Tim Ward (@TimboTimW) reported

    @O2 just called your help desk to ask for help with Pay as You Go phone and your person hung up@on me despite telling me information that contradicts your website. You train them really well

  • dbro25 Dale Bro (@dbro25) reported

    @O2 2 years of bad signal at my address I wish I had not paid my bill , worst mobile service ever I’m now using a 3 sim guess what amazing