O2

O2 Outage Report in Letchworth, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Letchworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Letchworth, Hertfordshire, England 02/05/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Letchworth, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton, Bedford, Buntingford and Wixams.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomBedford Internet
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomWixams Wi-fi
United KingdomBedford Phone

Community Discussion

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O2 Issues Reports Near Letchworth, England

Latest outage, problems and issue reports in Letchworth and nearby locations:

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • PoppyL16 Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • manx_maid Stephanie Brooke (@manx_maid) reported

    @O2 That doesn't work . .

  • nikkief8 nikkief (@nikkief8) reported

    @O2 I’ve tried webchat as per your complaints procedure and asked how to make a complaint, they have ignored that and not answered my query.

  • BlueStaffyOwner Ⓟⓗⓘⓛ🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BlueStaffyOwner) reported

    @O2 I was most definitely. I asked to be left on hold till the end of the tune. First class customer service as always. Thanks.

  • heidilevo heidi vogel (@heidilevo) reported

    Having terrible problems with @O2 been calling customer services for 2 hours. 6 calls got cut.Agents working frm home say they can’t call me back. Then the call cuts. Sometimes it cuts whilst on hold. Urgently need engineer to call back as texts don’t arrive. I’m 15 years loyal

  • LAMaingi L Maingi (@LAMaingi) reported

    Cont.. Day 1 - Spent 30mins at an @O2 store trying to get my phone number transferred over (O2 to O2). Was told it was done - it wasn’t Day 2 - Spent abt 20mins at the same @O2 store trying to have the same issue resolved. Was told it was now resolved - it wasn’t Gets worse..

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @LizJRudd @O2 You must of signed up to something otherwise you wouldn’t be receiving these emails. It doesn’t look like a phone to me, too cheap. It seems like a sim only. If you never signed up to anything, then ring O2 and open up a fraud case.

  • LAMaingi L Maingi (@LAMaingi) reported

    I’ve never complained about terrible service on Twitter, but the again, this is a new low! NEVER had such horrible experience! @O2 has been a massive disappointment. I’ve spent 2hrs on the phone & received zero assistance. Went in store twice this week & nothing!! @O2 really?

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @LKathryncooper @O2 Where you located? O2 4G in most areas is shocking. My complaint is that data is barely or not available in areas where it matters to people the most due to congestion.

  • elizabethlowson Elizabeth Lowson (@elizabethlowson) reported

    The landline keeps knocking out the BT broadband, which is interesting with two people needing it for work, so we have unplugged the landline and check daily for messages. Our mobiles are on @o2 which has long term poor signal. Making contact to rectify this is fun....

  • joe_andersonx joseph (@joe_andersonx) reported

    @O2 Hi my service has just completely cut out and I can’t get any calls or text?? What’s going on