O2 Outage in Letchworth, Hertfordshire, England

@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

@O2 I do have the app, I think I will phone the customer service team and ask them,

@westspice @O2 Awful service for me today!

So I can try and claim against @O2 for the loss of service time. Can’t say I’m bothered about 50p in the grand scheme of things. Give it to charity instead, imagine the gain if lots of others did the same 🎄🎁😍 #o2network #charity #helpingothers

When @O2 sorts itself out but you think....sod it, phone down...time to decorate the Christmas tree instead 🎄 #o2down #moreimportanthings

@jennybean___ @O2 Never piss off the IT twerps, they hold all the power, especially if you have no mobile data.

@O2 like other angry customers for none service I demand: a years worth of weekly shopping, a good hanging of your worst tech staff and never to pay a phone bill again.Oh and the release of @MrDDyer from his Eastenders prison hell.Then the last 8 hours will be forgiven #o2outage

@giffgaff @O2 so the networks been down almost 12 hours and there’s been no text message apology (as we can’t access the Internet) and it’s STILL DOWN. I’m paying money for this and not receiving a service.

**** o2 the worst network provider. #o2down @O2

@O2 I just need to give my pac code to join.....your phone line is sending me to myo2 but it won't work. Help!

@QwentyJ @Ofcom @O2 @ICOnews No apology no resolution policy from @O2 for letting this happen. #karma will get its way eventually, I am sure.

@O2 I'm a new customer waiting for my sim.Says it dispatched a week ago, yet nothing arrived so far. Tracking is impossible because the tracking number is not recognised at Royal Mail. Already received my first bill..but no sim :(

its ridiculous that I had to call @lycamobile @LycamobileUK 9 TIMES, and threaten to try trading standards involved before they resolved my issue! I'll only be using them for 1 month then I'll be using a different phone service provider! Someone like @O2 @giffgaff @EE @Vodafone

@MrsHendy2010 @O2 Hi Stacy, Sorry to hear about the inconvenience you are having, but you would need to contact the network ad see if they can re activate your umber till Monday. - Jats

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha