O2 Outage Report in Letchworth, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Letchworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Letchworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage, Bedford and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Letchworth, England
Latest outage, problems and issue reports in Letchworth and nearby locations:
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma-Jane Bush
(@aesthetics_sp) reported
@O2 O2 store advised me the Bolt on I needed for using a phone outside of EU. Just got notification of over £500 worth of charges for a week in Egypt. The bolt on I was told to get, don’t include Egypt. O2 wishes to offer me a £50 goodwill credit for their **** up!Disgusting.
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Faith
(@Faye_Lily) reported
@ladyfromatramp @cookywook @O2 It’s not an isolated issue. I suspect they’ve messed up the new set up of direct debits and failed to cancel the old ones. 🙄🙄
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Cabernet Voltaire
(@treacadelic) reported
@O2 hi folks. Can I report a lost PAYG phone for a family member or do they have to give permission for me to act on their behalf at the start of the call? Any help gratefully received.
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Philippa McNamara
(@MrsMacTweets) reported
@O2 can someone help urgently. My new phone sim won’t activate. And customer care tell me it’ll be up to 5 days before technical can resolve. Not good enough! You took my money now show you care and provide a service
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Canny_Lad
(@Hyacintho_Azul) reported
@O2 hi, I'm in a monthly contract. Thinking of switching to cheaper mobile service provider. What's the best way to contact and cancel my contract? Thanks! #o2
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iona AAAAA
(@loonagl0ssary) reported
@Alauhye @O2AcademyBrix @O2 i tried but my friend and i are both having the same problems💔congrats on getting your ticket though!!
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Andy Myers 🇺🇦
(@djandymyers) reported
I honestly can't think of a reason other than opportunistic profiteering from UK based mobile operators. As @O2 @virginmedia has shown, it is a choice rather than a necessity. Compared to other countries mobile charges, we are overcharged in the UK. This adds to that. Poor!
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Katy Warburton 🦖
(@katywarburton) reported
@O2 Hi, I need to change my address online but my account has a very old contact number so I can't verify I have received the texts. Please can you help. Thanks.
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Andrew West
(@ForrestGump10) reported
@O2 shameful customer service, 2 months of being ignored and money not being credited despite a payment being taking twice. Two calls this weekend and no call back despite being promised. I’d hope a call back now before I escalate!
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Hannah Love
(@AitchLove) reported
@O2 Thanks for replying. I've had a look through everything already and can't find anything. Your live chat isn't working. Could this be anything to do with the Virgin outage in Reading?