O2 Outage Report in Knebworth, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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J. Abbott
(@j_abbott112) reported
@O2 @O2 You already know what you have done, There is no escaping the defrauding charges, because someone once an early termination fee for £100 Cell Phone, And £21 a month bill. Your in trouble.
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Roger Holden
(@fazer_rider) reported
@O2 just switched to O2. Sent pac code 5 days ago and number still not transferred. Can't get any help. Your phone system just says goodbye and hangs up. Not impressed.
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Andy G
(@Andy6times) reported
Fix your online recycle process please @O2 Not letting me select post or quicker freepost label options so cant complete the request
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jim
(@jammie82uk) reported
@O2 Hi, I’m a new customer transferring over from Vodafone, I put in my pac-code when I placed the order last week I have the new O2 SIM card but haven’t had any information on when the number is going to switch over from Vodafone to O2
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Jake Katborg
(@Gotfaceforradio) reported
@O2 Hi. Could you please tell me how to cancel my Disney+ subscription? It's impossible to find where on the O2 app. Thanks.
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Deano...
(@Frugal_ways) reported
@O2 Please see your messages regarding your disgraceful behaviour in regard to removing money from our account without any authorisation or notification. If this is how you treat customers then trading standards needs to be made aware. Absolute shambles is no excuse #o2
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Becky Finch 💙
(@WolfandRaven3) reported
@O2 Hey O2, I've been trying to contact your customer support team. I'm having issues with my MMS, every time I try to send one it won't go through and I get a message saying "MMS not supported by network". My MMS was working fine up until today. Thank you.
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David
(@dave126374) reported
@O2 live chat not working? On the app? You have blocked my sim.. Please PM me now so we can get this fixed! As i need my phone to be working ASAP as i use it for work!!!
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Will Ryder
(@iamwillryder) reported
@undeadbydawn @O2 Unlike my issue where they've debited my account but not provided me with a bill. Then said wait 14 days for bill. Then after 14 days said wait another 14 days. Why on earth can't your final @O2 bill be digitally delivered like all your other bills?
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Inter-Generational Diversity 🌟 Henry Rose Lee 🌟
(@HenryRoseLee) reported
@O2 When I try to login to my account, I get a 'This site can’t be reached message', even though I'm using the correct username and password.