O2 Outage Report in Knebworth, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hertford and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
Phone | |
| Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Waddell
(@ekwaddell) reported
An hour spent on web chat with @O2 and issue unresolved. I have better things to do with my time! If you need me today pls email and I’ll get straight back to you.
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Emily Pitt
(@emilyjaynepitt) reported
@O2 I’ve tried that and it doesn’t really help! I even called yesterday
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Ben Jones
(@benfrompenn) reported
@O2 No nothing. I made an official complaint to them and they are now trying to phone me to discuss it. Im not entirely sure they understand the complaint. The mast has been broken for months.
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Tegsy
(@tegsyjack) reported
@O2 Your customer service is beyond shocking! Taken nearly three weeks to resolve what should be a simple issue. Fed up of being told someone will call back in 24 hours & they don’t. Still not resolved. Despicable treatment of a loyal customer. #O2 #lostpatience
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Ami
(@AmySmit46258497) reported
@O2 I need some help please with my spend cap and bill if anyones about
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Emily Pitt
(@emilyjaynepitt) reported
@O2 please can you help! getting frustrated now! My number still hasn’t changed over 🙄 don’t know why it’s taking so long! When I was with three they did it straight away but I’ve left three to come with yourselves!Didn’t think it would take this long and need my number for work
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Pav
(@Pav_91) reported
@O2 come on lads whats the point in me paying if im not getting the service i need, i can't get reception anywhere i go properly, im more likely to get reception on the Afghan mountains
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Steve Pogson #BoycottPalmOil
(@StevePogson1) reported
@O2 the only company in Britain that would demand a nonverbal person telephone them & speak to them because their automated service doesn't work #DisabilityPrideMonth #DisabilityDiscrimination #Disability
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Billy Williams
(@billstergooner1) reported
@O2 your service is an utter disgrace. Customer for 8 years and can’t help me out. That’s why I’m leaving.
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Makes and Mends
(@Makesandmends1) reported
@O2 I have unlimited calls on my tarriff but I cant make calls as it says I'm not registered on the network which also means I cant call you to sort it out..