O2 Outage Report in Knebworth, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Cox
(@chriis1993) reported
@hughedens @Shireen_5 @O2 Will defiantly be looking to move to EE or a more reliable network provider. Thier customer service is so poor!
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Nick Ledger
(@nickledger76) reported
@O2 Trying it on WiFi it looks like there's a flashing grey box in the priority tickets section where it's constantly trying to reload a picture. Guessing this might be the problem.
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Laura Powell
(@laurapow1) reported
@O2 Hi there - I’ve been unable to make calls all week as I’ve one or zero bars of reception. Can someone help? Your site says no network problems in the area (nw London)
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Sir Ari Gold BT 💙
(@AriGoldBT) reported
@O2 Being busy doesnt account for being cut off twice & a very painful chat service. My O2 isnt helpful for anything you need to speak to someone about. Disappointing from O2 when they are normally good
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Christian Novak
(@Christi08670213) reported
The third party terms state that they buy data about you when they get info from @O2 . They also collect location data, and anything else they can get from your device. Including recordings of videos. I have tried to report this to o2, but they either hang up on me or do nothing.
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Rémy_alors_so_what !
(@remyfge) reported
@virginmedia please after 4 years with you I still have problem to connect to the wifi on london tube when @o2 can get connect in a second, what can be the issue as I have tried and done everything asked #nonsense #badbad
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Niall Crutchfield
(@KsfaNiall) reported
@O2 disgusting service.... every option on your number I try and talk to just cuts me off
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Tim Edmundson
(@tedmundsonbari) reported
@O2 Your service and reception in Glasgow had been appalling today!
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stevewarnett
(@stevewarnett) reported
@O2 I returned an Apple Pencil on the 9th April still no refund I’ve called twice now on the phone over 45 mins still no refund becoming a joke now!! Emailed manager twice no response!! #slow #badcustomerservice
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Tom
(@TomSharp_) reported
Never get 4g coverage anywhere anymore, @O2 are useless