O2 Outage Report in Knebworth, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Walker
(@bjorn6) reported
@PatrickMcEnroe Nadal has made 2 WTF Finals @O2 I attended the one in 2010 against Federer. @Wimbledon follows the computer rankings in 2021. This isn't new news!
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𝐍𝐀𝐓𝐀𝐒𝐇𝐀
(@natashakearns_) reported
Erm @O2 can you please tell me why I just came through to someone else’s phone call with an adviser? I’ve just heard their whole name and conversation.. I put the phone down the second I realised it was another customer.. not really professional surely!! 🤨😳🤯
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BEN HAYOUN
(@BenBenhayoun) reported
@O2 Hi ,I have many contacts with you and in the last month I have been having lots of issues using mobile internet data and also keeps cutting off now and again when I am in middle of a call ,really not happy ,I have 8 contracts with you I BENHAYOUN
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Stephen Cripps
(@crippsy_99) reported
@O2PriorityUK @O2 I 'won' some can's of Guinness a couple of months ago on the priority app.. I never actually received them though.. what happened to them?
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Becky Morris 🏴☠️
(@Becky_Morris30) reported
@O2 I have a broken phone and want to upgrade....I can only do this by entering a code sent to my phone.....a broken phone, that doens't work😩. Not helpful at all!!
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Stacey
(@girllondon87) reported
@O2 Hey, yes it is the same area we spoke about before. Can you give me an idea of when it is going to be sorted? I’m currently paying for a tariff that I can’t even use because of this issue. It’s been going for 3 months and it’s really frustrating to say the least! Thanks, Stacey
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Ryan Clegg
(@RyanC__24) reported
@O2 Hi O2 I have followed your instruction and yet still have bad signal where I love and travel in South West. I mean come on reputable company like your self providing very poor service in which you state you have good service barely get 4g let alone 5g #badservice
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Nicholas Mandalas
(@NickMandalas) reported
@O2 atrocious signal quality around Lewisham Station. Almost no data service, around one or the main London transport hubs. When r u upgrading your network in the area?
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Daniel James Knight
(@DanielJamesKni1) reported
@O2 never have I known it so long to cancel my contract with your company, I will phone again tomorrow which will be the third day in a row.
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DEBS WILD
(@debswild) reported
Hi @O2 I'm having really poor phone signal service in the N6 area. It's happening more frequently. What's this issue please & how long will it continue? Thanks.