1. Home
  2. Companies
  3. O2
  4. Knebworth, England
O2

O2 Outage Report in Knebworth, Hertfordshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Knebworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Knebworth, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

CityProblem TypeReport Time
Hemel Hempstead Internet 9 days ago
Luton Phone 10 days ago
Hemel Hempstead Internet 1 month ago
Hatfield Wi-fi 1 month ago
St Albans Wi-fi 1 month ago
Luton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Knebworth, England

Latest outage, problems and issue reports in Knebworth and nearby locations:

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • misswotless1
    Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • davidluxton99
    David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • lordshaun_
    Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • ian_slade2
    Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • lordshaun_
    Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 12cerasa
    Steam Deck Gamer (@12cerasa) reported

    @O2 I actually fell for a scam but I can't believe it. The messages and emails looked so real. Believe this is the first time I have never fallen for something like this and I'm very aware of all the measures to protect myself.

  • SLH_1990
    Stacey 🌺 (@SLH_1990) reported

    @O2 me again, I’ve had my new iPad it’s all set up etc synced to my iPhone (if that’s what I was meant to do) but to get my free extra it says I need to get a text how ever I can’t seem to figure how to send/receive texts from the iPad with the number it came with. Can you help?

  • MissMegJohnson_
    Meg Johnson (@MissMegJohnson_) reported

    @O2 charged £70 for having my data roaming turned off and no texts or calls the entire time I was away. But no one available to speak to me?! I never agreed to this when I signed up and would like a refund. Thinking of changing provider as I'm constantly getting bad service !

  • Tomp29193
    Tom Perry (@Tomp29193) reported

    Hi @O2 My mrs & I recently upgraded our phones (Iphone 11 > 14 & Samsung 21 > 22+) .. Ever since we upgraded we have both had real problems with signal in areas we both used to have no issues with at all including our house. Any ideas as to why? Thankyou

  • elivila9
    Sally Draper 💖🎊💄🙊 (@elivila9) reported

    What an awful customer service. Never had such a ****** experience before. I've been over charge and every customer service assistant I speak to says something different. Could I have some help please? How unprofessional this is @O2

  • wordspIease
    Lu 🎙⚒🌹 (@wordspIease) reported

    @O2 really not happy with the service I received whilst on phone to your Maidstone branch today. I enquired about my pre order but he didn’t wait to hear what my actual query was he was more interested to find out if it arrived yet - interrupted me and took my details twice :(

  • Danniishelleyxx
    Danielle 💕 (@Danniishelleyxx) reported

    @O2 hi I ordered a new phone but have been charged my bill for my currant phone which is £20 difference and a big data difference too. However, all my mobile data has been cut down to my new tarrif. I don’t think that’s fair cause I paid the bill and haven’t swapped phones yet

  • Fionasm8009
    Fiona smith (@Fionasm8009) reported

    @athenajm @O2 Having any difficulties, complaint or questions? Kindly direct a message to @jcyberspyy212 on Instagram and they will ensure it will be resolved,Goodluck.

  • pstreet74
    Pete Street (@pstreet74) reported

    @VodafoneUK I'm so sorry I left you for @O2 wish I could come back for a far better signal.

  • Sam_J_Griffin
    Sam Griffin Radio (@Sam_J_Griffin) reported

    @O2 why can I not connect to my voicemail? Keeps just ending it, even though I have one! Need to access it for work and it's getting a bit frustrating. Tried powering off, walking around in different areas.. help please!