O2

O2 Outage Report in Knebworth, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Knebworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Knebworth, Hertfordshire, England 11/29/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Knebworth, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHemel Hempstead Internet
United KingdomHemel Hempstead Phone
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Phone

Community Discussion

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O2 Issues Reports Near Knebworth, England

Latest outage, problems and issue reports in Knebworth and nearby locations:

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • ian_slade2 Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • Mattoco Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chriis1993 Chris Cox (@chriis1993) reported

    @hughedens @Shireen_5 @O2 Will defiantly be looking to move to EE or a more reliable network provider. Thier customer service is so poor!

  • nickledger76 Nick Ledger (@nickledger76) reported

    @O2 Trying it on WiFi it looks like there's a flashing grey box in the priority tickets section where it's constantly trying to reload a picture. Guessing this might be the problem.

  • laurapow1 Laura Powell (@laurapow1) reported

    @O2 Hi there - I’ve been unable to make calls all week as I’ve one or zero bars of reception. Can someone help? Your site says no network problems in the area (nw London)

  • AriGoldBT Sir Ari Gold BT 💙 (@AriGoldBT) reported

    @O2 Being busy doesnt account for being cut off twice & a very painful chat service. My O2 isnt helpful for anything you need to speak to someone about. Disappointing from O2 when they are normally good

  • Christi08670213 Christian Novak (@Christi08670213) reported

    The third party terms state that they buy data about you when they get info from @O2 . They also collect location data, and anything else they can get from your device. Including recordings of videos. I have tried to report this to o2, but they either hang up on me or do nothing.

  • remyfge Rémy_alors_so_what ! (@remyfge) reported

    @virginmedia please after 4 years with you I still have problem to connect to the wifi on london tube when @o2 can get connect in a second, what can be the issue as I have tried and done everything asked #nonsense #badbad

  • KsfaNiall Niall Crutchfield (@KsfaNiall) reported

    @O2 disgusting service.... every option on your number I try and talk to just cuts me off

  • tedmundsonbari Tim Edmundson (@tedmundsonbari) reported

    @O2 Your service and reception in Glasgow had been appalling today!

  • stevewarnett stevewarnett (@stevewarnett) reported

    @O2 I returned an Apple Pencil on the 9th April still no refund I’ve called twice now on the phone over 45 mins still no refund becoming a joke now!! Emailed manager twice no response!! #slow #badcustomerservice

  • TomSharp_ Tom (@TomSharp_) reported

    Never get 4g coverage anywhere anymore, @O2 are useless