O2 Outage Report in Knebworth, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at O2
O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| Stevenage |
Phone | |
| St Albans |
Phone | |
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil's comments
(@Philscomment_) reported
Hello @O2, my wife has been waiting 5 days for her phone to be unlocked. She is having to move away from O2 because we can't get a signal where we have moved to. She has been with O2 for many years and would appreciate a faster response as she can't use her phone.
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
@O2 Hi, I've upgraded my phone now, but I will try it on my mum’s Huawei P Smart that was also having the same issue and get back to you.
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Elena Georgieva
(@GeorgievaEV) reported
@O2 Do you have a network connection? - Yes, I have full coverage on my phone.
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Connor Reed
(@reedy99) reported
@O2 I have a problem with my order
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graham carter
(@grahamc72999873) reported
@O2 The internet has been so slow the last couple of days ,and some apps won't load at all,is there a problem in the TS39LS MIDDLESBROUGH AREA
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Earl of Greatness ™
(@EarlGrey_79) reported
@O2 I desperately need some help here, and cannot get through to anyone on the phone
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Matt Adams
(@MattAda23166011) reported
@O2 simply appalled by your customer service. My 11 year old daughters phone has been locked for a week after changing providers, but owned by us. A week is a long time for a child who uses public transport to not have a phone. Managers too busy to call back, absolute shower.
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PrincessSK26
(@Sk26Princess) reported
@O2 nearly a week since i signed up and still no port. Any reason why its taking so long?? Already regretting signing up to O2 and iv not even used the network yet!
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PrettyRockstar
(@DaBoyPretty) reported
@O2 im deeply disappointed with your customer service I have been with your company for 9 years and after today it is time to cut ties with you .You have the worst services and worst upgrade offers @CarphoneIE contact me i am buying out my contract .
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Lea 🇬🇧 🌹💞
(@little_lea16) reported
@O2 wanted to speak to someone about changing some details & needed help accessing my o2 account. After spending 52 minutes on the phone, I didn't get the help I wanted & they didn't give me any advice for my account!! Does anyone there WANT to help their customers? 🤔😡