1. Home
  2. Companies
  3. O2
  4. Knebworth, England
O2

O2 Outage Report in Knebworth, Hertfordshire, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Knebworth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Knebworth, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

CityProblem TypeReport Time
Hemel Hempstead Internet 6 days ago
Luton Phone 7 days ago
Hemel Hempstead Internet 30 days ago
Hatfield Wi-fi 1 month ago
St Albans Wi-fi 1 month ago
Luton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Knebworth, England

Latest outage, problems and issue reports in Knebworth and nearby locations:

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • AddictiveColors
    Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • AFCAMDEN
    AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • PaulWRamsay
    #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • ItsMeEllisxD
    Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • AndrewTRIrwin
    Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • dramattyhealy
    🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Samanth73659619
    Samantha sanderson (@Samanth73659619) reported

    @virginmedia Hello, o2 won't let me cancel without paying a fee. You have reduced the costs of my tv package which has been very helpful, but @O2 are refusing to do any offers and want to charge me to leave.

  • Yasir0Ali
    Yasir Ali (@Yasir0Ali) reported from West Bridgford, England

    After 9 years of using O2 mobile network, now cancelling. What a poor customer service and insurance policy! @TheO2 @O2

  • Epic_Kirsty
    Kiki (@Epic_Kirsty) reported

    @thepmadden @O2 I've been having almost the same problem...I lost the SIM card, so now even though I have the email and password for the account I am unable to cancel my contract. In March I've spent over 9 hours trying to get through on the phone and my official complaint email is ignored.

  • Epic_Kirsty
    Kiki (@Epic_Kirsty) reported

    @O2 Hi, I sent a complaint email to O2 on 03/03/2023. Seven working days have now passed and I am still awaiting a response. I made clear in my email my intention to cancel the account and I feel like O2 are dragging their heels on purpose to try extort more money from me.

  • nikinak84
    Nicola Piggott (nee Richardson) (@nikinak84) reported

    @O2 @EleanorGrace09 I'm the same and sadly we've lost signal on old sim,my dad's old number which he wants to switch now says it's not been recognized when trying to call it 😒😒😔😔

  • Elderperri
    Perri Crowder (@Elderperri) reported

    @EnglandRugby @O2 The team have been crap since Ben youngs was dropped prematurely

  • LucieRimmer
    Lucie Rimmer (@LucieRimmer) reported

    @EE need some help topping up a card for a dongle. Shops won’t accept the card we have. You won’t let me create an account online. Asking me to call 150 off my phone but I’m not on EE and last time I called it cost £18. Glad I’m on @O2 🤬

  • emyrhughes
    Emyr Hughes 🇺🇦 (@emyrhughes) reported

    @O2 You’re always ‘busier than usual’ on the phone but the wait time when I first called was around 15 minutes - it’s now been over 2 hours! Can you confirm that this level of service is acceptable to O2? Can I have an email for your legal department please?

  • HarryTucker_
    Tucks (@HarryTucker_) reported

    @O2 Can’t make or receive calls and have no connection anywhere I go. Please help

  • Josh_Lister
    Josh Lister (@Josh_Lister) reported

    @O2 how can I stop marketing calls please? I am not an O2 customer yet I got 4 calls today from someone trying to offer me an O2 contract