O2 Outage Report in Knebworth, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Knebworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (17%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
-
Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
-
John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
-
Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
-
none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
-
Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
-
Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
-
Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
-
Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
-
Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
-
Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
-
sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
-
Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
-
juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
-
Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Matthew
(@Dragon2611) reported
@O2 Got results between 58 - 138Mbit, so seems reasonable for an early deployment. Obviously what I can't see I'd how busy the mast/network was at the time. Just glad to finally see 5G working on my Nord tbh.
-
Glass Made Art
(@GlassMadeArt) reported
@O2 We have not cancelled the order as we believe we would have to wait even longer! We have waited for a phone call back from Customer Service Manager and still not heard anything! 😔
-
Chloe ✨
(@chloeharriets) reported
Hi @o2 my phone from you was supposed to arrive yesterday and it just didn’t. @dpd_support aren’t updating the tracking info - can you please help me out? I need my new phone.
-
Jen
(@JenVonLee) reported
@K_D_B_ @TwitterSupport @O2 Yeah its been bad all day.
-
H
(@Histheletter) reported
@O2 @EthanMcFenton Hello O2 I have an urgent query and have not been called back several times now. Is there someone on twitter that can help?
-
Liz Grimwood
(@liz_grimwood) reported
@O2 having problems with data on phone. Account says I have 20GB data but unable to use my phone for anything online.
-
louise
(@luciesmummy1982) reported
@O2 can someone contact me about getting a good deal on upping my daughter's data. She's trying to access her online classes and our WiFi is terrible. She currently has sim only and 4gb pm but is going to be relying on it for live GCSE lessons. Thank you.
-
Jamie
(@jamieopinion) reported
@O2 are offering an extra 40GB pm until July for both contract and PAYG customers. No redemption limit stated. Pretty decent from UK's largest network.
-
Emma H
(@_EmmaJoanne) reported
@O2 Are you going to discount our bills then as we are paying for a service that you cannot guarantee?
-
h sq
(@havesq) reported
@O2 Hi o2; just upgraded to a contract with you and my o2 pay as you go balance has not been transferred over even though my number has. I did ask for this to be done. Can you help please?