O2 Outage Report in Killingworth, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Killingworth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Killingworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Killingworth, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland, Jarrow, Newcastle upon Tyne, Cramlington, North Shields, Stanley and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Jarrow |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Cramlington |
Phone | |
| Jarrow |
Total Blackout | |
| Jarrow |
Phone |
Community Discussion
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O2 Issues Reports Near Killingworth, England
Latest outage, problems and issue reports in Killingworth and nearby locations:
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Adam Hill
(@adshill) reported
from
Morpeth, England
@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Cornelius
(@garfster2609) reported
@rinsure @EnglandRugby @O2 To be fair Ben has been out of the squad since Sunday night. So missed 1 day. If he had never been in I’d be more surprised
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Lauren Bramley
(@laurenbramley13) reported
Absolutely disgusted with @O2 I’ve been a customer for many years, but with the increase they’ve applied from April, well they’re not worth my custom anymore. People are struggling as it is and you decide that now is the best time to make your customers suffer more. #o2increase
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Dan Croft
(@Crofty7777) reported
@jodielouiseart @O2 Mine is exactly the same it’s a joke of a service I’m certainly changing networks when my contract is up
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Laurie
(@Inquis_chap) reported
Phoned virgin mobile to upgrade my, and my kids, contracts & they said they'd merged with @O2 and new contract had to be with O2. Only 2 of 3 numbers set up. Now nearly 2 hrs into being bounced around depts and still not sorted. The worst customer experience I've ever had
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Tom Hambrett
(@t_hambrett) reported
@virginmedia failed to disclose to new customers that their @O2 5G SIM for £12/mth was an optional add on - have now been cutoff 4x times by the O2 customer support team (as an existing customer) when trying to cancel subscription. Anyone else had this before?
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Nav Nabi
(@navnabi) reported
@O2 I have to say I’m very disappointed in your price increase. Never seen an increase like it. I was thinking about changing my Virgin Broadband to Community Fibre, looks like my O2 contract will be switching to someone else now too. Bad move, your really don’t need to do this!
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cedric
(@CedricGrowth) reported
@Joetenderloin @O2 By far the worst email I’ve ever seen for increasing pricing. Lead with benefits not pain. This guy is out of touch.
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Chris Wilmshurst
(@ChrisWilmshurst) reported
@DirectTechYT @O2 I paid off my device plans a few months ago, but the service was terrible so this was the final nail for me.
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εmmα
(@emmaa_w) reported
@O2 I have 4G yet my signal/internet isn’t working
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Lesley ☄️😉
(@Scottish_Mum) reported
@clairabellejp @O2 We've mostly just been cold this year. I never thought I could ever be so cold, but needs must. I'm mostly disgusted by big companies high profit increases while we are slugged daily with ridiculous expenses that are unrealistic. Bang, wham, thump, oh there goes another whack.