O2 Outage Report in Kettering, Northamptonshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN16.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kettering, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent O2 outage reports came from the following cities: Market Harborough, Kettering, Northampton and Corby.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Julz (@julzfen) reported from Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England
@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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maddie (@1madwoman1962) reported from Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Bob Kool (@whoknows_bob) reported from Northamptonshire, England
@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Christine Glover (@missglover30) reported from Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Stevie3116 (@steve3116) reported from Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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stef (@Naked_stef) reported from Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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maddie (@1madwoman1962) reported from Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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KevA (@kevinathow) reported from Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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maddie (@1madwoman1962) reported from Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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maddie (@1madwoman1962) reported from Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Campbell (@SnakeTbh) reported
@O2 answe customer services ffs ive been on hold and listen to the same ****** artic monky song 10 times over half hr it said 15 mins , and ur robot who tries to take the call is a spastic
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Adam Mathews (@ajmathews89) reported
@O2 has the data gone down? Had no access all day so far. Can only connect to WiFi?!
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Vietec Heating (@VietecHeating) reported
@O2 Hi, I keep having problems logging in to my account, my original log in details are not recognised, I press the forgot log in details, I get sent a 6 digit code, I enter the exact code but get message saying I’ve entered the wrong code, I haven’t, what’s going on?
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Jimmy H (@jimmy_horrigan) reported
@O2 (2 of 2) To have use of neither their existing no. (that they want to keep) nor the one that came with the new phone and contract (which they don't) since requesting this at 5pm on Friday and then having to do all the chasing doesn't inspire. Is the tech issue actually fixed?
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@lilMissSmithy (@sarahsmith995) reported
@O2 There has been no damage and it's a hardware fault bought directly from you
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Cheryl Rolph OBE MA MSc (@cherylhrolph) reported
@O2 not impressed with service, offered an upgrade but downgraded to 3G ..... Spoken with 4 people, 4 different explanations but still not resolved. Would appreciate some action please
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Metal_Militia_ (@Metal_Militia_X) reported
@O2 hi can you please help? I requested a number change yesterday and it said it could take 24 hours. It’s been over 24 hours and my signal hasn’t returned, can you look into this please?
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Kate Yarnall 💜 (@YarnallKate) reported
@O2 Well that didn't help I'm afraid. I know you were doing some work in my area on Friday but it's now Sunday and it seems its been left over the weekend 😢😢
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memphis (@Jhall_02) reported
hi @O2 can i have some help
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North East Guy (@northerngadgie) reported
Hi @O2 is there something wrong with the signal in Durham? Last few days I'm getting very poor / no signal indoors- hasn't been an issue before