O2 Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN16.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kettering, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent O2 outage reports came from the following cities: Northampton, Kettering and Rushden.
City | Problem Type | Report Time |
---|---|---|
Northampton | Phone | |
Northampton | ||
Northampton | Phone | |
Northampton | Phone | |
Northampton | Internet | |
Kettering | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Vicki Rhodes
(@Rh0des_V1ck1) reported
from
Corby, England
@O2 @EE I’m bored of waiting for my old number to be activated on my new iPhone. PAC code was rcvd last Thursday and sent same day but still my old number hasn’t been activated on my new phone. I’ve been dealing w/this over in msgs but the responses are slow #poorcustomerservice
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@O2 is your network down in our area hubby’s phone is down
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Geocentrism
(@Geocentrism420) reported
from
Northamptonshire, England
@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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Stevie3116
(@steve3116) reported
from
Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Panasuik
(@SamPanasuik) reported
Hiya @O2 still no reply to my messages. There is some seriously shocking service. Can you take time out of your suoer busy schedule to reply to a customer?
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Keith Diamond
(@Keith_Diamond1) reported
@jamieblackwoo14 @O2 Thanks mate I’m fine hood your well. Just frustrated I struggle with technology like yourself & now my phone don’t work no signal. Strikes me they’ll have your money but no after sales. I wish someone would understand it’s pathetic total waste of money if no signal
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alex
(@Aa_l_e_x_______) reported
@O2 phone upgrade…phone lost by @dhlexpressuk …none of the companies know where my new phone is… they send me from one to another!two massive companies that cannot locate a phone…and the customer has to just wait for them to blame each other!!! Disgusting
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Chris
(@Turning_Pages7) reported
Does anyone else on @O2 have awful service almost everywhere??
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Keith Diamond
(@Keith_Diamond1) reported
Can anyone from @O2 help me. I’m missing calls & text on my mobile coz I’m working in a poor signal area Sutton on Sea. I’ve been a loyal cust even paying £39 for over 6 mths for a dongle that never worked. I need switch to a signal but your company wants £452 on my sim only. TIA
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Niki B
(@NikiB2018) reported
@O2 in Europe with a phone that won't connect to any network here, been through customer service for 2 days and now being told escalation to technical team takes 3 working days. This is seriously poor service as phone is needed urgently
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Steve Moulton
(@StephenRMoulton) reported
@O2 you very quick to respond to my plea for help yesterday. I duly D.M’d you as requested: and nothing! My request to port my number to o2 is taking so long!
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CW
(@chrissyyyyw) reported
Hi @O2 you sent me a replacement sim as I lost my old one. Called pay&go customer service last night as sim was not active. Sim now connects to O2 but I cannot use it? Number goes straight to answerphone 😒
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Rachel D Burgin
(@MrsBurgin) reported
I was in an @O2 shop the other day. Brilliant customer service. Chap advised me that prices would go up in line with inflation and then added plaintively “but my wages won’t be….sighs”. I told him to join a union. He said the shop was a franchise and it didn’t work like that…
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mrs u..
(@mrsuppo) reported
@O2 had no network on and off for 2 weeks now.. ng17 area customer chat is always unavailable... can someone help please