O2 Outage Report in Kettering, Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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stef
(@Naked_stef) reported
from
Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Stevie3116
(@steve3116) reported
from
Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@AdamSmith0810) reported
@O2 i DM’d you and I have had no reply, this is indeed upsetting to find out this is how you treat your loyal customers. I will be taking my custom somewhere else in future.
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Farimomo
(@TheeFariha) reported
@O2 my number hasn’t ported over to your network fully. I have moved from Vodafone to O2 and my O2 sim has no signal. I started the process on Sunday night.
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Amanda Harbert
(@har17958) reported
@O2 @simonpegg @SimonCowell I am trying to cancel my contract and have wasted hours on the phone to your “customer service” without any success!! Terrible terrible customer service!
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Hannah Cox
(@HannahCox2306) reported
@O2 I need you to sort the service out in York asap! I have no service at all and need to make my son a doctors appointment but can’t make or receive calls due to have no service at all
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Piggy Malone
(@PiggyMalone1) reported
@O2 Telefonica is a criminal outfit and they do not give a flying f*** about the UK, hence almost zero investment in network coverage over here.
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Debbie
(@DebbieAnne2224) reported
@O2 son has phoned snatched and Im desperately trying to put hold on account why he travels home. spoke to someone who won’t help and when I asked if his phone is used for international calls whilst they won’t put a hold on will O2 charge him. She put the phone down !
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Veronica
(@V3r0n1c4_45) reported
@O2 Hi team, my contract is ending 30th April, how can I cancel it and take my number to a different provider? Thanks
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Rachel McDerby
(@Rachel_McDerby) reported
@O2 trying to top up a PAYG SIM via the automated line to activate as advised by your customer service agent on the phone but it will not go through despite numerous attempts. Is my only option to go in store to get it sorted?
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Mark North
(@BeltinMon) reported
@O2 I can’t use my phone cause you’ve been down since yesterday you and virgin media playing up what’s going on
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Tracey Pyke
(@TraceyPyke3) reported
@O2 saying I’ve used a voucher I have never used, worried I be been hacked