O2 Outage Report in Holmfirth, Kirklees, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Holmfirth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holmfirth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Holmfirth, Kirklees, England
The most recent O2 outage reports came from the following cities: Halifax, Batley, Huddersfield, Wakefield, Hebden Bridge, Sheffield, Glossop, Mirfield and Elland.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Holmfirth, England
Latest outage, problems and issue reports in Holmfirth and nearby locations:
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Liz Harrison
(@LizHarrison4u) reported
from
Halifax, England
@O2 can someone call me pls as nobody answers the phone or is available online. I can’t self service the issue I need to talk to you about
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s an issue for everyone, not just me. Either delist it from your website as it’s obviously not in stock. It still says next day delivery right now. That’s 100% fraud. I demand to deal with it publicly.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 It’s not in stock for anyone, how about you reply to some other people that DM’ed you over the same issue? The incompetence here is staggering.
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Josh Hawkins
(@hawkinsjosh142) reported
from
Sheffield, England
Anyone else seen a big decline in network coverage by @O2? My signal is very poor now. (Sheffield)
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Mark Richardson
(@Marko_1979) reported
from
Brighouse, England
Hi @O2 I sent my old handset to O2 recycle on 2 February, who confirmed it had been received on 6 February. I was promised it would be looked into last weekend as matter of urgency but still not had a response. Please can you help ? Thank you. Mark.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@O2 I’d rather deal with your fraudulent practises publicly. I only just woke up and expect immediate support, given my sleep disorder it would be very bad for you to not accommodate me at this time.
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LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Mottram in Longdendale, England
@O2 hi, how can a serious look at serious lack of 4G signal strength be looked into? I've been advised to use the O2 signal checker which I have done and it always says that my area is at FULL signal strength. This just isn't the case. 4G since covid is atrocious :0(
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HA
(@Hamera_Ahmed) reported
from
Dewsbury, England
@O2 Trying to cancel my Bolt on, as I hardly ever use it! No option to do this on my app. Please help
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Victoria Louise
(@Victori54706021) reported
from
Meltham, England
@O2 signal in HD9 4 not available AGAIN I spent weeks earlier in year with intermittent issues due to "unsble to access to a mast". This keeps on happening. Fed up of paying for an intermittent service.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 - 2nd time got through to Customer Services rep Neil Clarke. Excellent service and very informative. A credit to your team and he could certainly have taught the first guy something. Please try to reduce hold times though took me nearly 2 hours in total 😬
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Max Durkin
(@maxdurkin) reported
from
Sheffield, England
Great service from @O2 quick to respond and sort out a deal which saved me 25% on airtime due to who I work for 👍🏼
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Meg Crozier
(@megancroz) reported
from
Huddersfield, England
@O2 Hi I have sent a DM. I got told to call 202 but I can’t because I have not had signal for 4 days now and am receiving no help with this. I just want to cancel my contract.
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Annie
(@AnnielizzieSten) reported
from
Sheffield, England
Hi @O2 I have no complaints about your service but if you advertise on GB News I will immediately change my mobile phone provider #DontFundGBNews
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Just had a scam email from telifonica saying my bill will be 300€ on the @O2 contract.. and to down load the app to change my plan be aware
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@JordKnowles @O2 They aren’t restocking till late January. Confirmed via phone support. Beyond annoyed.
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Sara Thomas
(@SLThomas99) reported
from
Sheffield, England
@O2 A very mixed service today. Nearly lost the will to live after being on hold for 27 mins then being put on hold and cut off - your first representative didn't even bother to call us back - do you know how frustrating that is! Another 35 mins on hold and finally got through!
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Glenn
(@GlennJHarris) reported
from
Sheffield, England
@O2 how do I cancel an order that I’ve made
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Meg Crozier
(@megancroz) reported
from
Huddersfield, England
@O2 hi, I messaged in regards to cancelling my contract and was told to call 202, however I have not had service on my phone for 2 days now. I have also tried the online chat but it’s never available. Can I cancel it another way?
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Amy
(@__amyrebecca__) reported
from
Greetland, England
@O2 please can someone contact me regarding my extras. I want to cancel and I’m struggling to find that option on my account
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@mattcotter92) reported
@O2 been waiting for online chat to reply so I can activate my eSIM… two days and counting 🙃 any help?
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Gracienne Ikin
(@GracienneIkin) reported
@O2 I have sent you a message in regards to being cut off twice on the phone to your customer service team whilst trying to move my grandads phone from pay as you go to pay monthly. Please can someone assist as soon as possible?
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K
(@Kebtane) reported
@MarkEvansO2 @O2 been promised w refund weeks ago, none given and minimal support. Also received an email from customer care issuing a refund but nothing in the bank. @O2 have been useless on twitter and live chat
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Emmanuel Hemmings
(@e_hemmings) reported
@CalumBrannan @O2 As one gets older, a determinant factor in the quality of my next meal is the adjacent poor customer service. The crappier the customer service of a utility the nicer the restaurant I go to. Try it. It works.
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Helen Mrs Happy
(@helenmc46972890) reported
Very unhappy customer @O2 got great deal in January,my bill was up by £9 this month and the woman I spoke to this morning has no idea for the conversation I had in January #nothappy #advice
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Rachel Morgan
(@RachelM36413667) reported
@O2 we are experiencing loss of mobile data again due to a faulty mast for the second time in as many months. Last month it took 7 days to resolve this time you are saying its going to be another 3 before you update us. What's your policy on not providing a service we are paying?
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ahappychappie
(@ahappychappie) reported
@O2 is there a way to remove the preinstalled O2 contact numbers on your SIM card. I have deleted them and they come back! They are at the top of my mum's contacts and she has trouble scrolling down to get to her personal numbers, thanks
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Phil Smith
(@p_smith95) reported
@O2 ordered an IPhone for collection today, got to the store who have 3 of the model in stock but I now have an email saying collection on 21/02. CS or store can’t do anything. Not a good first impression for a new customer…
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Talia Hussain
(@Talia_inReality) reported
Stuck in interminable "customer service" with @O2 They seem to have no process for people who want to replace phones with refurbed phones Only "upgrading" is easy, anything else is punishment Waste-makers.
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Sagheer Aslam
(@SagheerAslam27) reported
@O2 why can I not get in contact with your customer service team? I have called twice and held on for an hour both times and then cut off both times. All I want to do is set my direct debit back up which you cancelled on your side. I really don't have the time for this..