O2 Outage Report in Helston, Cornwall, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Helston, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Helston, Cornwall, England 04/16/2024 05:45

April 16: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Helston, Cornwall, England

The most recent O2 outage reports came from the following cities: Falmouth, Truro and Helston.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalmouth Phone
United KingdomTruro Phone
United KingdomTruro Phone
United KingdomTruro Total Blackout
United KingdomHelston Phone
United KingdomPenzance Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • tjc26900303 tjc (@tjc26900303) reported from Truro, England

    Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!

  • BrownieLB_1 Lisa Brown (@BrownieLB_1) reported from St. Ives, England

    @bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐

  • secrettruro SecretTruro (@secrettruro) reported from Truro, England

    O2 appears to be down. #truro #cornwall @O2

  • raymond_badgery raymond badgery (@raymond_badgery) reported from Camborne, England

    @lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Alecssa76 Alexandra Lates (@Alecssa76) reported

    @O2 what is going on with your network? It frustrates me so much that I cannot do anything on my phone! The signal is terrible! 😞😞😞 I wish I can end my contract NOW! #o2network

  • Aerobaticman Aerobaticman🇬🇧 (@Aerobaticman) reported

    @RevRichardColes @O2 Easy, walk into nearest O2 shop, thump the counter and refuse to move until problem sorted.

  • AnneLawtey Anne Lawtey (@AnneLawtey) reported

    @RevRichardColes @O2 I once lost my cool in an automated phone system (sorry can’t remember which one), screamed, very loudly, down the phone “I need to speak to a human being” - lo & behold the line clicked and a person was there.

  • alchetex ALCHETEX (@alchetex) reported

    @O2 I am getting nuisance calls from you overseas sales centre saying that you have given my number to them for promotions? I will be filing a complaint against @O2 to the @ICOnews as this is a breech of the #dataprotection act and a gross violation of #GDPR

  • Steven63Vincent Steven1963Vincent (@Steven63Vincent) reported

    @RevRichardColes @O2 If you cancel the Direct Debit they'll be in touch quicker than a tramp onto a dropped kebab!

  • NekoShinnAsuka Jojo 💙 (@NekoShinnAsuka) reported

    @O2 I've already logged the fault with O2, but according to your website, there's no issues in the area...

  • NaughtyNicex NaughtyxNice (@NaughtyNicex) reported

    @O2 please tel me why I’m paying £60 a month for your **** network? Despite having plenty GBs & 4G/3G “allegedly available” I cannot use mobile data?! 😡😡😡😡

  • allard_wanda Wanda Allard (@allard_wanda) reported

    @AnneLawtey @RevRichardColes @O2 I tried that with FedEx when their AI couldn’t understand my hoarse voice because I had been choking. Yelling I want a human didn’t work. The AI starts to sound like a bad SciFi computer that is going to calmly jettison you into space.

  • LucyJDrennan Lucy Drennan (@LucyJDrennan) reported

    @O2 I just got hung up on after 53 mins and 3 advisors struggling to help put through my refund... any advice how to get help? Can't log in online..

  • FayMondo86 Fay Kittle (@FayMondo86) reported

    @O2 absolutely disgusting customer service!!! Customer service adviser on live chat is so patronising. I spoke to a customer service adviser as my son kept going over my useage and added a spending cap.... Now this isnt included!!! Cannot wait for my contract to be over!!