O2 Outage Report in Helston, Cornwall, England
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The latest reports from users having issues in Helston come from postal codes TR13.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Helston, Cornwall, England
The most recent O2 outage reports came from the following cities: Helston and Penzance.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Phone | |
| Penzance |
Phone | |
| Truro |
Phone | |
| Truro |
Phone | |
| Penzance |
Phone | |
| Truro |
Phone |
Community Discussion
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O2 Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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SecretTruro
(@secrettruro) reported
from
Truro, England
O2 appears to be down. #truro #cornwall @O2
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@O2 Network down in Cornwall not able to make or receive calls.. not helpful given current climate 😐
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saoud yahya
(@saoudyahya1) reported
from
Truro, England
Waiting outside one of your shops 2 people are there I was told I was next and the last customer left 15 mins ago , great customer service @O2
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Jack Tempest
(@Perranarworthal) reported
from
Falmouth, England
@O2 hi, question. I want to do a number change. The online help says to ring customer services but customer services says it’s only dealing with lost/ stolen phones or cancellations/new business, and everything else is online. What would you recommend?
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tjc
(@tjc26900303) reported
from
Truro, England
Trying to get help from @O2 is a nightmare. My number porting should have been done on Thursday but hasn’t and can’t get hold of anyone to speak to!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@O2 you really ought to know about #Neurodiversity your automated voice asking people to say in a few words what they are calling about totally EXCLUDES people on the #spectrum - visual processors. Best to give numbers for departments to include all types of customer. #inclusive
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Lisa Brown
(@BrownieLB_1) reported
from
St. Ives, England
@bleddyn123 @O2 I’m paying £100.00 for the phone/contract a month 😳 can’t be any worse I’m looking at new service providers tomorrow
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raymond badgery
(@raymond_badgery) reported
from
Camborne, England
@lewbrwn @O2 Potty they don't repair 4g masts, mine down for two months!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Giddins
(@jimmediaart) reported
@O2 Still not working 7.15 pm
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Chris hatwood
(@CharlieChestnut) reported
@O2 That’s a absolute joke! Couldn’t even login for 9 hours! You’re a total shambles.
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Dane Johnson
(@daneMjohnson) reported
@O2 Ive been a loyal customer since the days of genie.... how can i access priority events like peter kay if the app hasnt worked since before tickets went on sale. I havnt missed out, you have let me down
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Kennedi
(@Kennedi44239613) reported
@Storm383 @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.
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Lyndsey Chievers 😊
(@Lyndseyy_C) reported
@O2 Absolute shambles of a network today! Why promote priority when you couldn’t even get anywhere near the site!
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Richard j Barradell
(@BarradellRich90) reported
@O2 The site and app have been down all day so how can you sell out when no one could buy them @Ofcom have a look into this
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Kennedi
(@Kennedi44239613) reported
@SueWoodgate2 @O2 I almost gave up when I got no help from support team luckily someone here referred me to @techrexovery01 on twitter and he got it fixed for me all thanks to him contact him now and get yours fixed.
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Martyn Watkins
(@Martynwatkins) reported
@johnsinfield @O2 No such thing as bad publicity - reports all over the bbc driving more traffic to a show thats already guaranteed to sell out. They are delivering the required service, as every available ticket will be sold. Cost to scale for a short peak just doesnt deliver a return.
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Carla Griffin
(@Duet41) reported
@O2 How the **** have you sold them when no one could get on all day? Absolute **** show. Never seen anything like it. Doesn’t pay to be a loyal O2 customer!
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*****
(@jugggggin) reported
@O2 Absolutely shameful. Such an absolute awful company