O2 Outage Report in Desborough, Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Desborough, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Desborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Desborough, England
Latest outage, problems and issue reports in Desborough and nearby locations:
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traceygreen
(@traceyluvslcfc) reported
from
Market Harborough, England
@O2 all lies , rubbish customer service. Don’t believe a word you say
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Capsule Toy
(@capsule_toy) reported
from
Oadby and Wigston, England
Why is it impossible to actually talk to a human when on the @O2 app or website? It's just endless "help" articles or that very limiter Aura robot. You took £30 off me for nothing, and I want it back.
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Pauline Scholey
(@ScholeyPauline) reported
from
Uppingham, England
@O2 I am still receiving phone calls from a company called CV the last number they rang from was 0141 489 0715. Any idea who they are? The caller says they are an authorised O2 company. I never deal with third parties my contract is directly with you. Please advise.
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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peterm4rtin
(@peterm4rtin) reported
from
Brington, England
Discovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens
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Jamie Eaves
(@Jamie_Eaves) reported
from
Stanwick, England
@TomTugendhat @O2 Honestly, they're all bad, but EE are probably the lesser of all bad options.
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Vicki Rhodes
(@Rh0des_V1ck1) reported
from
Corby, England
@O2 @EE I’m bored of waiting for my old number to be activated on my new iPhone. PAC code was rcvd last Thursday and sent same day but still my old number hasn’t been activated on my new phone. I’ve been dealing w/this over in msgs but the responses are slow #poorcustomerservice
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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april
(@_MarchAprilMay_) reported
from
Great Easton, England
@O2 really not happy that I’ve been billed incorrectly. I was given £20 in credit due to an issue with my service and this hasn’t been taken off my bill 😡
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CAMRGB
(@CAMRGB) reported
from
Wistow, England
@O2 And now it is back to Mike’s name. Please fix. It’s driving me mad.
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@O2 is your network down in our area hubby’s phone is down
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Natalie Anderson
(@nats2312) reported
from
Oadby and Wigston, England
@O2 appalling service! Ordered a product 20/11 for next day delivery, payment taken then to receive an email saying out of stock. 4 weeks later still no item now being told could be 6+ weeks. Customer services not helping me at all & saying there is nothing they can do!
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Allen
(@07730_378051) reported
@O2 I’m not able to make calls, receive calls, make any calls on messenger or WhatsApp.. can’t get in touch with you on the app, obviously can’t call your helpline. Please help!
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Maynards Keyne
(@MaynardsKeyne) reported
@O2 comically bad customer service. “we can’t see your bill” - any yet it’s £100 more than it should be? Then, India. Listen, I’ve worked in India, it’s not somewhere for call centres. Once I’ve sorted this out, you’re gone
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Malachi Nunes (Publisher)
(@malachinunes) reported
@O2 I ordered an item online from 02 shop but when I went to collect it, one of the workers was rude and being prejudice! When I asked for the complaints procedures, he said no I can’t have it. Now In customer service in retail, you cant say no to a customer who asks to complain
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Epifani
(@EpifaniVieira) reported
@O2 No they did not when I called o2 they just told me that the whole thing would be cancelled. So I just went to a store and had to opt for an alternative way. I’m very disappointed with your services. But I’m happy with the help I got at the o2 store in Oxford Circus.
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Alex McDonald
(@reynards2016) reported
@O2 a comms co who can’t communicate. Can’t claim on o2 insure due to all day outage. Still waiting for call back…. #getagrip #poorcustservice
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E Charles
(@ecsg1798) reported
@O2 No that's not the issue. Can you DM?
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Reklaw
(@Reklaw22306168) reported
@O2 So what are you going to do about this absolute fiasco from O2 towards my son. Are you going to instruct a manager to call him with options? Only a manager can resolve this issue. In other words, I want the ***** grinder. Do you understand?
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Reklaw
(@Reklaw22306168) reported
@O2 Why have O2 not responded to my sons request for a manager call back? Why have O2 suddenly lost my sons complaint reference number? Why have O2 not responded to the issues he faces with your network?
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Marcothered
(@MarkLom09143430) reported
@O2 can someone tell me why I waited nearly an hour trying to talk to someone only to have the phone put down on me absolutely disgusting behaviour do these people think I have nothing better to do than waist my time on o2 if I don't pay my bill you'll talk then won't you 😡