O2 Outage Report in Cleveleys, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Cleveleys come from postal codes FY5.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cleveleys, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (29%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
 
Live Outage Map Near Cleveleys, Lancashire, England
The most recent O2 outage reports came from the following cities: Cleveleys and Blackpool.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cleveleys, England
Latest outage, problems and issue reports in Cleveleys and nearby locations:
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JoJo 
    (@redarrowslover) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 I'm desperate to make calls and have data. Ibe been ringing all day. It just says call ended when I attempt to call out. I can receive calls. My Bill's are all paid. Please help o2. I need my phone. I've reset it a million times today.
 - 
                
Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 No you can't help because you haven't been able to help for the past 6 month whilst I have had this problem
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 I have been an @o2 customer for 20 odd years, I have always done what you suggest but nothing ever seems to work, apart from when you sent me out a signal booster one time. Always thought o2 would get better but it doesn't.
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 Your service is rubbish. Tried calling but can't get through u less I'm reporting a fraud or lost or stolen phone. Someone please answer!!! I'm getting sick of your rubbish service!!!
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 This has no effect on my issue.
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 Can I not ring? I have messaged on here loads of times in the past and nothing gets done! Plus my partner is having the same issues as me and we are getting sick of paying for a service we are not receiving
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
Having to restrict my mobile to @o2 3G service because the 4G is absolutely shocking. And #o2 keep telling me there is nothing wrong with the service!!! Can't be me who is the liar as I'm getting nothing through my mobile!!!
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
So glad I have @bt wifi at home because @o2 mobile broadband is terribly slow around here.
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 Done, but I'm not expecting you to tell me there is a problem when this has been like this since I moved to the area 9 month ago
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 can i ask what 4G speed your network should be giving out to the 99% of the UK you advertise.
 - 
                
Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
After complaining for over 9 month about reception and signal strength in my area, @O2 advice me to change the sim, now brand new sim card and still the reception and signal is horrendous. So @o2 what is your recommendation now???
 - 
                
Sam Dugdale 
    (@sammyjayne182) reported 
    
        from
            Stalmine, England
    
Only me would buy a new sim for a network provider who doesn’t seem to have signal in my house 🙈 @O2 doesn’t seem to do rural addresses 🌱
 - 
                
Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            South Shore, England
    
@O2 now I know you are lying when you tell me there is nothing wrong with your signal or reception. Stood literally by the side of a mast located from your 'mynetwork' app and its giving me next to nothing. 9 month complaining to you, now I know it's an issue on you
 - 
                
Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 why am I receiving a text message today telling me you were unable to process my payment? When it was taken yesterday from my bank account!!! It seems to be one thing after another with your service lately!
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JoJo 
    (@redarrowslover) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 please can you help I have Bill's paid up to date but cant call out or send SMS. Fy8 area
 - 
                
Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@atkin_julie @O2 I have had the same issues.
 - 
                
ke-We 
    (@Kevwe_Emefe) reported 
    
        from
            Blackpool, England
    
Lol finally got through to someone @O2 only for them to hang up on me - I understand times are difficult right now but don’t take my money and not answer the phone when I need answers @TheO2
 - 
                
Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 please help with sim swap, I have already DM you to help
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
I have had to lower my @O2 mobile network mode to #3G because the reception around here for anything higher is next to nothing. Have complained about this in the past and go not further communication, quite fitting really to have no communication when it comes to signal.
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Craig Verity Mbii 
    (@CraigVerity1) reported 
    
        from
            Saint Annes on the Sea, England
    
@O2 @brough_ant I have the same issue, crappy 4G in an area which you say is great. Well it isn't! I bought the Samsung A70 with 5G ready, I doubt I am going to receive 5G, so pretty pointless really buying the phone.
 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura 
    (@satandirtywife) reported 
@O2 @easylife O2 help please. I've switched providers then received a message saying I owe a payment. The number you provided doesn't work and I can't pay online as I'm not a customer anymore. HELP. I can't afford aby extra fees. I just want to pay what I owe.
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Barry 
    (@Bazz_s75) reported 
@O2 dear o2 why is your signal at forth valley royal hospital so absolutely terrible here!!!!!
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Liv ॐ 
    (@livdxvis) reported 
@O2 hi I’m on o2 and live in oxford my 4g has not been working for the last week is there an issue with the internet in this area ?
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Henry Follett 
    (@henryjfollett1) reported 
@O2 it’s 2021 you are a let down to your customers be always de prioritising their data and making the coverage so awful and congested that people can’t even make or receive calls it’s an embarrassment to you as a company - I don’t care if I’m blocked after this but people listen
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Kay Corbett 
    (@kaycorbett) reported 
@O2 when someone passes away, I would think you'd be more understanding when it comes to phone contracts! Absolutely disgusting that you weren't even willing to help an OAP who's husband has just passed away!
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Richard Tillman 
    (@RWJTillman) reported 
@O2, Hi there, When I try and get my ticket it keeps saying unavailable despite having never got a free ticket, it seems to think I have already got a code which I haven't. I really want to go to the odeon and get my free ticket what can I do? Thanks Richard
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VINI BELT 
    (@VINIBELT) reported 
@O2 the worst customer service ever. Renewed my contract and then disconnected my line. Now I’ve no phone and they couldn’t give a damn. Never again.
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Simon Eddell 
    (@SimonEddell) reported 
Anyone else think that their @O2 signal is getting worse? Dead spots where there never used to be, signal keeps dropping out and 3G when we used to get 4G.
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Mark Pemberton 
    (@PemFash) reported 
@O2 Hi, this is the second time the expected update date has been moved. It's now 3 weeks from now! I can wifi call but that doesn't help the people trying to contact me through traditional calls & texts.
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Alison 
    (@AliLanghorn) reported 
Hi @O2 - please can you update me on the progress of my port? When I spoke to Tesco yesterday they said that you hadn’t requested it yet. I’m not convinced it went through properly in store as I have never had a confirmation of my credit agreement like you would usually get.