O2

O2 Outage Report in Cannock, Staffordshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cannock, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cannock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cannock, Staffordshire, England 04/22/2025 13:00

April 22: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cannock, Staffordshire, England

The most recent O2 outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Willenhall and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cannock, England

Latest outage, problems and issue reports in Cannock and nearby locations:

  • SophieMDrake Sophie Drake (@SophieMDrake) reported from Birmingham, England

    @O2 It’s having to be escalated due to a back office technical fault, issue on My O2 and the account behind the scenes, so I’m without data when out of the house for up to 10 days. Not ideal really!

  • StaffordTownUK Stocky. (@StaffordTownUK) reported from Stafford, England

    @O2 4g down in st16. 3g ok.

  • goingabitgrey John McKeon (@goingabitgrey) reported from Birmingham, England

    @O2 Very poor, new link provided by @DriiftLive doesn’t support casting to another device there is no excuse for this awful provision.

  • conorcole Conor (@conorcole) reported from Birmingham, England

    @O2 Your call centre operatives are rude & your information is misleading. I’ll be paying this device off then switching my network ✨

  • ASWM1990 ... (@ASWM1990) reported from Walsall Wood, England

    @O2 Hi! Why is the internet in my town so **** for? Its been like this for over 3 weeks now. It takes atleast 5 minutes to get a signal when i switch my mobile internet on!

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Any update on the phone signal, when its likely to be back on.

  • crazysamsam Samantha Thompson (@crazysamsam) reported from Walsall Wood, England

    Your customer service has been awful at this difficult time @O2. We had to call your bereavement department so many times to sort out the bill you said you’d wave, and this has caused us much stress and anxiety. To then contact us again on FATHER’S DAY is extremely cruel.

  • EmmaJCasey Emma Casey (@EmmaJCasey) reported from Birmingham, England

    Is @O2 down at the moment?

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @O2 Do you know when the issue maybe sorted by?????

  • Dedicated_Mole Gertrude Englebert 🇪🇺 (@Dedicated_Mole) reported from Burntwood, England

    @O2 my new phone arrived a week ago today on refresh but the network is still on my old phone. I have removed sim and switched on and off. How do I get the network to switch to my new phone??

  • RampziieTweets Dad (@RampziieTweets) reported from Walsall Wood, England

    @TheO2 @O2 can you sort your network in Walsall, Birmingham. I put a complaint in at the beginning of the year and it’s STILL unbearable

  • GedNeilAlex #boredinafactoryupddated (@GedNeilAlex) reported from Walsall Wood, England

    Well done to @O2 for a super fast service. Sent us a replacement sim in less than 24hours. Well done!

  • longhairdsgtmaj Betsy Snow (@longhairdsgtmaj) reported from Wombourne, England

    @CPWTweets @O2 Why is it so hard to unlock an old CPW android phone, purchased through CPW but was on o2 sim/network. O2 say its CPW that need to unlock it, CPW say its O2, back n forth for 3 hours on live chat. Can one of you just get me a SIM network unlock PIN!! FFS!!

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported from Wednesfield, England

    Hey @O2 is there a actually a mast issue in Wolverhampton? As I've been receiving little to no Internet while I'm at work (WV10) It's been about 2 weeks. I'm not the only one either. Checked your service status and says there's a mast issue but it hasn't been fixed. Any ideas?

  • VikkiJayne80 Vikki Jayne Birch at 🏘 (@VikkiJayne80) reported from Cannock Chase, England

    @o2 Got full 4g signal back.

  • devilwoman1975 Alison Hadley 🛵 (@devilwoman1975) reported from Walsall Wood, England

    @O2 losing signal on walsall area

  • macwool paul woolley (@macwool) reported from Brownhills, England

    @O2 I’m unable to remember my security question answer in order to change my password to view my a/c the system won’t accent any answers to other questions & customer care is unobtainable. It’s rubbish & unhelpful. I feel very cross!!!😡

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    @O2 I think my mom had the same text the other day. So had to help her by marking as spam and blocking it.

  • ellenkenty ellen (@ellenkenty) reported from Lichfield, England

    @O2 hiya, are you having service issues at all? i’m unable to get any signal and haven’t been able to for nearly half an hour???

  • amy_bradwell Amy Bradwell (@amy_bradwell) reported from Birmingham, England

    @O2 I want to cancel my order with yourselves as the iPhone 12 pros are not included in the open discount.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tanyahills Tanya Hills (@tanyahills) reported

    @RavWilding @O2 I never answer my phone to numbers I don't recognize

  • bkatnoria balkat (@bkatnoria) reported

    @RavWilding @O2 I get calls from Carphone warehouse offering me a new phone. British name but strong Indian accent. Hang up and block #

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    Appalling Service Level by o2, over 12 hrs without mobile service ! Missed a call to my son for his 10th Birthday ! Unable to answer any emails/clients response etc...just as well there wasn't an emergency ! and no apology, no "sorry for the outage" txt....**** two ! @O2

  • andyroocraig Andy Roo Craig (@andyroocraig) reported

    Dear @O2 I want to upgrade two iPhones on my business account. Your stores can't help me for some reason that even your staff struggle to explain and every time I try on the phone I give up after 30 mins on hold. I wonder how much business you miss because of this! It is nuts.

  • cathiehunter75 Cathie Carr (@cathiehunter75) reported

    @O2 why can I get a much better upgrade deal with you by going elsewhere? Why can’t I just get these deals direct from you. I’ve been a customer of yours for 20 years and it really annoys me!

  • screenb303 Bonnie Newman (@screenb303) reported

    @O2 utterly useless #CustomerService from #O2intheUK. My elderly mothers SIM has failed - she doesn't know how to remove it. Phoned O2 they can't help at all without the SIM card number - so an 81 year old woman will be without a phone for at least a week #ShameOnYou

  • GaoMatti Matti.H.Gao (@GaoMatti) reported

    @O2 @O2 I am simply reporting a scam incident and now I am being charged to voluntarily cancel my contract. What easy money to make hey O2? Your fraud team a one-way communication, good design to let your customer be scammed then walk away with a charge.

  • Daveybo80433874 Daveyboy (@Daveybo80433874) reported

    @O2 I have just landed in Hungary and can only get 3G. All settings on phone appear correct. Same happened in Germany the other week. What is happening? Never had issues before

  • JohnJackson010 John (@JohnJackson010) reported

    @O2 Never know who to trust these days unfortunately

  • scottgordon89 Scott Gordon (@scottgordon89) reported

    @O2 Hi. I'm an existing O2 customer and I've bought a new phone and sim. My number hasn't transferred over yet though even though I requested this at 7:30pm on Tuesday. This means I currently don't have network coverage on my new or old phone. Can you help please?