O2 Outage in Caldicot, Monmouthshire, Wales

@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

@O2 are there signal problems in bristol i havent been able to get signal for hours

@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

@O2 I WANT TO CANCEL MY CONTRACT ASAP!!!!! Please help it’s been 3 days of being messed around!

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

@O2 I have to leave your network because of some idiot!!

@O2 Not only have no complaints procedure, they are also rude, as they ignore comments. Very poor quality company.

@O2 been with o2 for 15 years without a break, contract up and looking to go sim only for a bit, been told twice in last week or so that someone would call me back as wanted to get me a good deal but nothing, poor customer service, time to move on

@O2 Hi. Just discovered that the monthly plan I phoned to cancel in/around March hasn't actually been cancelled and I'm still paying for it. Can't phone (as requested) and nothing on website for this type of query. Please advise as I've now paid 3 months extra. Thanx.

@O2 my parcel has not been delivered. @DHLParcelUK we’re supposed to deliver it today. I may have to cancel my order as I don’t know what is happening or where it is.

@giles2905 @EE @ThreeUKSupport @O2 @VodafoneUK It's bad when you can't get more than 1 bar.

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK Service is so crap

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK How rude