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O2 outages and service status in Caldicot, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • BigDogWrestler
    Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • Kaseymay07
    Kasey Knight (@Kaseymay07) reported from Bristol, England

    @O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • Gilly_76
    Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • courttttxxo
    Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • phoenixrainfit
    Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • ChrisEdgerley
    Chris Edgerley (@ChrisEdgerley) reported from Bristol, England

    You’re phone signal in #Bristol @O2 is shocking! #nothappy #thinkingofleaving

  • 1ClubUtd1
    1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

  • TimWorth1
    τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • 1ClubUtd1
    1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

  • teagle_anthony
    Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • MalcBoughey1976
    malcolm boughey (@MalcBoughey1976) reported from Filton, England

    @o2 had no service since Sunday. WiFi works fine but unable to ring - text - no 4G.

  • elizabeth453202
    @elizabeth4655 (@elizabeth453202) reported from Avonmouth, England

    @RedRosesRugby @O2 Sorry never saw 2nd list.

  • The80sBoy
    Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • Garethbird85
    gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulOrmerod5
    Paul Ormerod (@PaulOrmerod5) reported

    @O2 possibly the worst company I have ever dealt with, up graded to a nearly new phone that was blocked due to a fraud claim on it and now trying to get it sorted no one in the company actually gives a ****, promise after promise of resolutions and callbacks nothing has happened

  • Superflymarco
    Mr M (@Superflymarco) reported

    @O2 Yes I’ve checked and logged in and apparently I was alerted previously my bill was going up extra which was outwith my agreement increase and I had a limited time due to this to terminate contract freely. I don’t wish to do that but I do wish my bill to be less like before.

  • aaronmonaghan90
    aaarron🐻‍❄️ (@aaronmonaghan90) reported

    @O2 @Happyengland79 And this is why everyone leaves O2. The network is shockingly bad, it’s expensive and the customer service is 10X worse!

  • markcallow10
    mark callow (@markcallow10) reported

    @NWIWC01 @O2 Discounts are worthless they need to improve coverage drastically and stop the bullshit about coverage. They are well aware it’s nowhere near their claims. You can’t use 4/5g for miles and miles at a time it’s so bad

  • ajb1975
    Angela Beardsmore (@ajb1975) reported

    @MAUNConsulting @O2 I’m having the same problem been 2 weeks now. Turns out they’ve been sent to an old email address I no longer use but I’m unable to link my virgin account with o2 with the new email address. It won’t let me 😩😡

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @O2 Oh come on... Please, I messaged you earlier re : my wife's data/ new SIM issues, her new SIM won't function but her old SIM has been disconnected leaving her with out a phone at all 🤬🤬🤬

  • Goodevansmedia
    Sian Evans (@Goodevansmedia) reported

    @O2 Have been a long term customer & 2day asked Tottenham Crt Rd shop 4 tech support to download email app. Asked ME what IMAP is, I asked them if they knew - no. Walked out. A waste of my time. Maybe they sell better than provide tech help. Any ideas where to go now for help?

  • SmokeyBear588
    Clare Rhodes (@SmokeyBear588) reported

    @O2 No need to take any conversation offline thanks, I just wanted to call out the poor conduct. Your agent admitted the information he was pedalling was incorrect.

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 are ignoring customers! Their profits took a dive last year so you'd think they'd treat us customers better as to stop it continuing into 2026! Mast not worked properly in over a year and no refunds paid out! A big company that can't afford to pay it's debts. Embarrassing!

  • angiemc215
    Angie (@angiemc215) reported

    @O2 Never mind roaming @O2 when will my service at home be fixed, been getting the same messages for over 2 weeks now saying "were working on it"