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O2 outages and service status in Caldicot, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • Hayeley
    Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • TimWorth1
    τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • SamHallWales
    Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • fi_q
    Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • MrJonPayne
    Jon Payne (@MrJonPayne) reported from Bristol, England

    For weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • nathanbarrett76
    Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • phoenixrainfit
    Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • elizabeth453202
    @elizabeth4655 (@elizabeth453202) reported from Avonmouth, England

    @RedRosesRugby @O2 Sorry never saw 2nd list.

  • mbrodwell
    Mike Rodwell (@mbrodwell) reported from Hambrook, England

    @O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”

  • NatalieBrereton
    Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • DollyDeluxe
    Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • Garethbird85
    gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • StephenADwyer
    The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • BigDogWrestler
    Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @Lord_Viridis @O2 And what about my issue @O2 it’s not like I want to pay my bill or anything!

  • thefierychef
    thefierychef (@thefierychef) reported

    @O2 When are you going to start upgrading the network so more areas can get 5G? The 4G signal is borderline as well 😡

  • MattBunting
    Matt Bunting (@MattBunting) reported

    @FranBcnMad @O2 They pulled this bullshit with me ever since my bills have been out of control. Over £150 some months but they couldn’t give me a reason why? Moved to sky. Best thing I’ve ever done. Better newer phone and cheaper. Good customer service too!

  • Emmysmummy83
    LeAnn Arrowsmith (@Emmysmummy83) reported

    @O2 @McDoogan83 Mine is broken too. I get the exact same message above

  • starryyarii
    ari ♡ twice london !! (@starryyarii) reported

    @O2 **** you

  • grahamstyle
    Graham Style (@grahamstyle) reported

    @DavidJa51216245 @SkyNews @O2 O that glorious. I'm two months in and all I've had is lies from CS and no other help. They claim my account is unlocked but I can't even get through a simple credit check page. Maybe I'm just a month away for more terrible service

  • katie080487
    Katie Hunter (@katie080487) reported

    @O2 hi I am trying to enter this week's Blue Monday but just get an error message saying something went wrong. Please can you help

  • niamhskinner
    Niamh Skinner (@niamhskinner) reported

    @O2 That’s what it says online but still doesn’t answer my question! For example, I get signal in north London, but never inside the emirates due to the amount of people. The map shows satellite covers that area. Will my phone switch to satellite because it can’t connect to 5G?

  • mebeffects
    metty on tour (@mebeffects) reported

    @O2 ur security ******* sucks *** pls do better

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    Why does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.