O2 Outage Report in Caldicot, Monmouthshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Bristol, Newport and Avonmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Phone | |
| Newport |
Internet | |
| Newport |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞
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Patrice
(@M_patrice_G) reported
from
Bristol, England
@O2 are there signal problems in bristol i havent been able to get signal for hours
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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leanne bodenham
(@lelebodenham) reported
from
Magor, Wales
@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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Nath
(@NathFerguson_CM) reported
from
Bristol, England
@O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡
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Kasey Knight
(@Kaseymay07) reported
from
Bristol, England
@O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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Jason side
(@jason_side) reported
from
Bristol, England
@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬
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Nath
(@NathFerguson) reported
from
Kingswood, England
@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination
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Chris Edgerley
(@ChrisEdgerley) reported
from
Bristol, England
You’re phone signal in #Bristol @O2 is shocking! #nothappy #thinkingofleaving
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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tyeler4
(@devon000001) reported
@O2 I need to cancel my contract with you but as usual I have no signal to call ? Can this be done online ?
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LalaK
(@lnksav) reported
@O2 just checked your network issue page on your site and says a mast is down in Basingstoke. Any updates if this is being fixed? Frustrating not being able to text/call/use the internet! Will there be any compensation as its been at least several hours?
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Richard Boot
(@richardboot) reported
@O2 Still no signal nearly 3 weeks now
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Doug Paulley
(@Doug_Paulley) reported
from
York, England
@BNewtonUK @LloydsBank @O2 Thank you. I thought it was dodgy as all ****. Also, presumably they archive their WhatsApp chats. I do. So anybody at their company, with the WhatsApp login, have access to my full card details. Maybe i should change my card
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Clive R.
(@CliveR39) reported
@virginmedia @O2 When they get around to/bother to reply to DMs. They are 'busy'. I am a very unhappy new customer being messed about with a basic number port...
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Richard W
(@richardw9876) reported
@Doug_Paulley @LloydsBank @O2 If not laws, it’s a massive breach of their merchant contract. You must not hold customer full card details on the same system
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Caoimhe Cullen
(@Ccullen834) reported
@O2 I have again, for the FIFTH month been charged incorrectly. After speaking to five people, five times being told that the issue would be resolved by my next bill!? Who can I speak to about this
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Jav
(@jav_998) reported
@O2 how do I cancel my 6month free extra on the 02 app? I don’t want to carry on with it. Thank you
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Elliott Horton
(@elliotthorton) reported
@O2 any news when the SN4 area will have network coverage again? I've been without (or had very intermittent) coverage for the past 3/4 weeks! Please confirm I will be reimbursed for this in my bill?
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Jay
(@join4te) reported
@O2 Day 47 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.