O2 Outage Report in Caldicot, Monmouthshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Newport and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Mike Rodwell
(@mbrodwell) reported
from
Hambrook, England
@O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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Patrice
(@M_patrice_G) reported
from
Bristol, England
@O2 are there signal problems in bristol i havent been able to get signal for hours
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Hollie Marie
(@iAmMissHollie) reported
from
Kingswood, England
@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Thompson
(@samwise1337) reported
@O2 @virginmedia As a new customer to O2 and an existing customer of Virgin Media I'm extremely disappointed. We can't get an O2 VOLT upgrade applied because the accounts are in different names but the same address. Absolutely rubbish!
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Stephanie Brooke
(@manx_maid) reported
So despite the fact that @giffgaff belong to @O2 and use their network, @O2 refuse to talk to you about lack of signal (and if the reason is that they are testing switching off 3G) 😠
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Caroline 🐘
(@LineyHunt) reported
Hi @O2 . Your live chat app has crashed my computer, your help communities are no use and you don't have a customer phone number on your website. Meanwhile my mums new sim arrived yesterday and now that doesn't work nor the old one. How do I get some help?
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Bethany Taylor
(@Bethttaylor) reported
@O2 my Apple Music offer code isn’t working? Help
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Samuel Thompson
(@samwise1337) reported
@O2 Trouble calling the customer service department.
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Caroline 🐘
(@LineyHunt) reported
@O2 That link takes you to the dashboard. Even if you log in then click the link again. The only relevant things on the dashboard are "swap my sim" (I've tried that and since neither is working it doesn't work) or track my order which says it's on its way. Guess it's 30 mins on hold
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Richard Foster
(@RichardFoster06) reported
@O2 I spoke with Virgin about extending my contract and they offered me a contract with you as part of the deal when I got through they renegaded on the offer and so I do want the contract so I want to cancel all. I don’t have O2 so can’t talk through help channel hence why I called
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Gay Karl Marx
(@justified92) reported
@O2 hey o2 I have my bills up to date and I have ref number for it but still my services are restricted. Can't call Customer service on any number and myo2 app is about as helpful as a chocolate fireguard. Can ya do me a favour and give me back my service?
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Sarah Cobbold
(@SasCobbold) reported
Praying 🙏🏻 @O2 can tell me whether my number has been ported after a utterly horrendous experience with @VodafoneGroup I just want to get back up and running with my old number and new handset ! So far their service has been exemplary
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Samantha Kate
(@SamanthaLav2417) reported
@O2 I have had ongoing issues. Mainly at home but it just says call failed constantly when trying to make calls.on Saturday had a call and send out a SIM card in the first class post but did not warn me that my phone would be cut off. Schools have no emergency contact as a result.