O2 outages and service status in Caldicot, Wales

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported 56 seconds ago from Bristol, England

  @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

• 
  Codewolf (@Codingwolf) reported 9 minutes ago from Bristol, England

  Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!

• 
  Adam Lee (@AdamLee2011) reported 11 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  Phoenix L Rain (@phoenixrainfit) reported 14 minutes ago from Kingswood, England

  @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

• 
  gareth bird (@Garethbird85) reported 20 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Jon Payne (@MrJonPayne) reported 21 minutes ago from Bristol, England

  For weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 24 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Dani 💋 (@92danielleyoung) reported 29 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  @elizabeth4655 (@elizabeth453202) reported 29 minutes ago from Avonmouth, England

  @RedRosesRugby @O2 Sorry never saw 2nd list.

• 
  Jason side (@jason_side) reported 32 minutes ago from Bristol, England

  @O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

• 
  Court✨ (@courttttxxo) reported 34 minutes ago from Avonmouth, England

  Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

• 
  S T Jones (@STJonesx) reported 35 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Big Dog (@BigDogWrestler) reported 38 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Nath (@NathFerguson) reported 41 minutes ago from Bristol, England

  @O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

• 
  Hayley (@Hayeley) reported 41 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 51 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 54 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Callum Crowley (@callumcrowley) reported 57 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 59 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 59 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LE Graphics (@legraphics) reported 5 minutes ago

  @O2 Great - so the spammers have more responsive customer service than O2?

• 
  Neil T (@t_neil21461) reported 6 minutes ago

  @TomTugendhat @O2 O2 is ****. There are alternatives not least esims that connect you to the best signal locally.

• 
  ted (@wardfar) reported 7 minutes ago

  @O2 @TomTugendhat It’s tosh in Cambridgeshire too the past year there’s barely anything unless you go up the garden which is piss poor if your disabled and housebound

• 
  Carswift (@Carswift) reported 14 minutes ago

  @TomTugendhat @O2 @EE So the Gov has to drop money from public infrastructure and fix the mess of private companies? And then these private companies will take the profit? hah

• 
  Will Goodhand (@GoodhandWill) reported 15 minutes ago

  @TomTugendhat @O2 It also seems to be getting worse - v poor on 5G often

• 
  ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported 16 minutes ago

  @O2 I have no phone signal at all I’m in Spain told I have data roaming I’ve checked

• 
  Peter Alston (@paalston) reported 16 minutes ago

  @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better

• 
  Colwyn00 (@colwyn0077668) reported 16 minutes ago

  @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.

• 
  Colm Nugent (@Wigapedia) reported 17 minutes ago

  @TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.

• 
  James (@James62876216) reported 20 minutes ago

  @TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?