O2 Outage Report in Caldicot, Monmouthshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Avonmouth, Newport and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Hollie Marie
(@iAmMissHollie) reported
from
Kingswood, England
@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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Mike Rodwell
(@mbrodwell) reported
from
Hambrook, England
@O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Patrice
(@M_patrice_G) reported
from
Bristol, England
@O2 are there signal problems in bristol i havent been able to get signal for hours
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Roy
(@Roy59616034) reported
Been a loyal customer to @O2 for 13 years now and they can’t give me a good deal on an upgrade, seems like I need to move away it hurts to say good bye.
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Paulfrom68
(@Paulfrom68) reported
@kojecat @O2 @DisneyPlusUK I have been having the same issues
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AllThatJazz___
(@AllThat_Jazz__) reported
@LutzSchueler @O2 So Mr Scheuler, I get an email from your CEOs office last week stating you care about service and are investigating my complaint. I still have not received my refund despite repeated assurances. I was told yesterday that my money would be in today. Nope. PlzCare
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Pete Dean
(@PeteDean16) reported
@o2 is the only way to contact you via telepathy? I am still unable to have a live chat - and your twitter erk merely asked what the problem was and could not be bothered to follow it up…. Two different browsers tried - guess the competition is likely to get looked at !
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Mark Edgar
(@Griffin_07) reported
@O2 It’s not a feeling, it’s a fact. You’ve failed to deliver an agreed service with implied element of time delivery
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Dean Johnston
(@Deanishere) reported
@O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!
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PL84
(@DeviousPL) reported
@VMO2News @virginmedia @O2 Given that your useless network built on paper cups and string failed during 2020’s lockdowns, no idea why you’d want to draw more attention to your shortcomings and basic inability to provide customer service. Worst ISP in the UK. Absolutely laughable.
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Darren Tinkler
(@DarrenTinkler27) reported
@O2 can someone from customer services please give me a call and explain exactly what on earth is going on with my phone?? I’m beyond upset
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Jessica.
(@JEMonaghan) reported
@O2 I have used my PAC code from you to change networks, will you send any notification and final bill? I was told this was all I had to do to cancel…
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Kelly Tobin
(@kellymarie6262) reported
@kojecat @O2 @DisneyPlusUK Same issue here, just keep getting told to give them time to sort it… not very useful not having a timeframe