O2 Outage Report in Caldicot, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (29%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Bristol and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Newport |
Phone | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Jason side
(@jason_side) reported
from
Bristol, England
@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬
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leanne bodenham
(@lelebodenham) reported
from
Magor, Wales
@BLapham_8 @O2 All day yesterday and today I’ve had problems x
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Nath
(@NathFerguson) reported
from
Kingswood, England
@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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Patrice
(@M_patrice_G) reported
from
Bristol, England
@O2 are there signal problems in bristol i havent been able to get signal for hours
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke
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Nath
(@NathFerguson_CM) reported
from
Bristol, England
@O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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The Dwyer Identify (F)
(@StephenADwyer) reported
from
Caerleon, Wales
@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Nath
(@NathFerguson) reported
from
Bristol, England
@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞
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Kasey Knight
(@Kaseymay07) reported
from
Bristol, England
@O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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💫
(@XSTCAS94X) reported
@O2 it’s impossible to get hold of one of your advisors on the phone, and they can’t help me via the messenger within the app. How can I speak to someone?
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Raymond Young
(@Raymond70849852) reported
@O2 @KanielShereen @O2 I was promised a refund of £669 on august 13 yet the money still hasn’t reached my account. I have called customer services ever night for past 2 weeks and the incompetence of the staff is insufferable. How can a global company like o2 operate in this way?
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Gemma lowie
(@Gma_Pearl_x) reported
@O2 i need some help regarding an account i had with you untill a few months ago cant find a way to contact you thanks
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Raymond Young
(@Raymond70849852) reported
@O2 @O2 I was promised a refund of £669 on august 13 yet the money still hasn’t reached my account. I have called customer services ever night for past 2 weeks and the incompetence of the staff is insufferable. How can a global company like o2 operate in this way?
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JRF
(@JRF_1875) reported
@O2 Ok could I ask that you update your bio to tell customers you no longer provide support on X? That way you also wouldn't need to respond to each message? What are the system limitations on X you speak of?
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reg
(@reggie612) reported
@O2 still can’t access MyO2 via app or online. Calling customer support didn’t help, just told it’s a known issue. When will access be restored?
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ᴊᴇɴɴʏ❁
(@webjenny) reported
@O2 still can’t access MyO2 via app or online. Calling customer support didn’t help, just told it’s a known issue. When will access be restored?
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Johnny Cantor 🎙
(@johnnycantor_) reported
@virginmedia @O2 rise onto the podium alongside @British_Airways & BBC Iplayer as the worst Customer UX. yes you bought them out/merged but as soon as i can leave i will.
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❎🏴gamerDAD🏴✖
(@kevinstaz) reported
@O2 what's happening in my area?? There was maintenance work being done that was completed on Thursday but 5g/4g doesn't work and there's 1 bar of network, l know other networks aren't working too.
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Adult Human Female
(@AdultHumanLass) reported
@O2 Perhaps I should take my business to another company that can actually give me decent service @O2