O2

O2 Outage Report in Caldicot, Monmouthshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Caldicot, Monmouthshire, Wales 12/30/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caldicot, Monmouthshire, Wales

The most recent O2 outage reports came from the following cities: Newport and Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomNewport Phone

Community Discussion

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O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • M_patrice_G Patrice (@M_patrice_G) reported from Bristol, England

    @O2 are there signal problems in bristol i havent been able to get signal for hours

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • mbrodwell Mike Rodwell (@mbrodwell) reported from Hambrook, England

    @O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • iAmMissHollie Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • phoenixrainfit Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaHe82617024 Donna Henderson (@DonnaHe82617024) reported

    @O2 can someone please help me. I lost my phone. I reported - I then asked to be transferred to sales so I could by a new one. Because I can’t get into my shop - they couldn’t sell me a phone. I was transferred again and cut off. Still no phone. This is terrible service. HELP!

  • sennaf15 Paul Rawding (@sennaf15) reported

    @O2 Shocking service by o2, should never have left 3. Unless directly next to a mast you just don’t get internet and definitely don’t get 5g.

  • btncraig Craig (@btncraig) reported

    Utterly sick of @O2 I've had it 1 month into a 24 term and had to reboot phone 16x to clear "O2 Has Turned Off 4G Calling" message/issue sometimes unto 3 times - Wish had researched this ABYSMAL network as fault seems prolific BEWARE PEOPLE - AVOID at ALL costs!!

  • Crimo Amy Sargent (@Crimo) reported

    @O2 my order number for my new phone isn't working on O2 recycle despite me getting a flyer saying I could use it to get an extra £100 for my device - can someone please help? Ordered phone on Friday, it was delivered Saturday.

  • JazzyShirtMan m6r5hy (@JazzyShirtMan) reported

    @Tim_Burgess @O2 O2 don’t care about anyone but themselves at their venues. I’m sick to death of having to go to them because my fave artists are there. Their venues are ******* piss poor to customers

  • MokaEswar Moka Eswar (@MokaEswar) reported

    @simulatednomad @nothing @O2 I think they are having some issues with carrier and they may not launch this first model in US

  • imjoseabreu Jóse (@imjoseabreu) reported

    @O2 Also except for your lazy engineers that for more than 3 months haven’t take care of the connectivity issues in central London, especially (Stockwell, Vauxhall, Nine Elms) areas!

  • Savannah_Raeeee Savannah Gordon (@Savannah_Raeeee) reported

    For TWO full days I’ve had no mobile data due to a nearby phone mast not working! When is this gonna be fixed? It’s an absolute joke @O2

  • markymark455 Mark Guy (@markymark455) reported

    @O2 Hi, I signed up for o2 travel which said I'll be charged £6 a day in the USA. It seems to be charging me wrong and I can't get o2 chat to work! Please help

  • _ellengoodman Ellen Goodman (@_ellengoodman) reported

    @kylesoo @O2 Yes - Vodafone didn't work anywhere in or near my flat. But it took over a year and I think I raised the issue 3-4 times during that period! What did help was finding the CEO's email and sending the complaint there 🙃