O2 outages and service status in Caldicot, Wales

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Jason side (@jason_side) reported 2 minutes ago from Bristol, England

  @O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

• 
  AlexJ (@alexjbooks) reported 7 minutes ago from Bristol, England

  @DPDgroup_news for over a week now you have held an iPhone 14 from @O2 and refuse to deliver it to me due to an error by o2 in the address. Neither of your companies customer service will take ownership. o2 simply tell lies. DPD put the phone down. WILL EITHER OF YOU SORT THIS?!

• 
  1 Club Utd (@1ClubUtd1) reported 8 minutes ago from Bristol, England

  @o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

• 
  Natalie Brereton (@NatalieBrereton) reported 11 minutes ago from Bristol, England

  @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

• 
  Callum Crowley (@callumcrowley) reported 15 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 16 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  S T Jones (@STJonesx) reported 17 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Court✨ (@courttttxxo) reported 17 minutes ago from Avonmouth, England

  Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

• 
  Hollie Marie (@iAmMissHollie) reported 19 minutes ago from Kingswood, England

  @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

• 
  Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported 25 minutes ago from Bristol, England

  @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

• 
  leanne bodenham (@lelebodenham) reported 28 minutes ago from Magor, Wales

  @BLapham_8 @O2 All day yesterday and today I’ve had problems x

• 
  Buttercup🧚🏾. (@_Shafleek) reported 39 minutes ago from Bristol, England

  o2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2

• 
  S T Jones (@STJonesx) reported 43 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Codewolf (@Codingwolf) reported 50 minutes ago from Bristol, England

  Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!

• 
  1 Club Utd (@1ClubUtd1) reported 52 minutes ago from Bristol, England

  @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

• 
  Hayley (@Hayeley) reported 53 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Richard Giles (@Gilly_76) reported 54 minutes ago from Bristol, England

  @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

• 
  🌈 Champ (@BigDogWrestler) reported 58 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported 59 minutes ago from Bristol, England

  @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

• 
  Big Dog (@BigDogWrestler) reported 59 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I.C (@IanCockerill2) reported 2 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  Lilith Tuylor (@lilith15016) reported 7 minutes ago

  @O2 O2 internet coverage is poor. Cue the ‘sorry you feel that way’ dismissal from O2

• 
  Steven Price (@Ste_Price) reported 11 minutes ago

  @GraemeNason @O2 I’ve been waiting for over 12 weeks to get this issue resolved Graeme. Sick of ringing them now and getting the 48hr fix response.

• 
  Karen Hepburn (@karenh_5) reported 11 minutes ago

  @O2 please help my sisters SIM card has been stolen

• 
  Simon Reynolds (@simonreynolds34) reported 15 minutes ago

  @O2 The service you have provided me since joining a family contract a month ago has been absolutely shocking. I have spent over 10hrs on the phone, with no resolution, had all our SIMs cancelled without being told so, and dealt with clueless and unhelpful customer service reps.

• 
  Nelia@the madhouse (@Nelia23893053) reported 20 minutes ago

  @SophiePrestonHa @O2 Try the Telephone Preference Service. It doesn't always work, you can report the callers but the TPS can't always trace the company. As I have found out several times!

• 
  CryptoeSIM.io (@cryptoesim) reported 22 minutes ago

  @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIM now. If yours doesn't, it might be time for an upgrade — and when you do, we've got you covered in 190+ countries

• 
  SRao (@leelamalur) reported 24 minutes ago

  @O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.

• 
  Pam Holmes (@pammieh2003) reported 25 minutes ago

  @O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!

• 
  Damn i (@tehscreener) reported 30 minutes ago

  @Happyengland79 @O2 will put in a formal complaint later, bloody joke of a network