O2 Outage Report in Caldicot, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (11%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Bristol, Newport and Avonmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Phone | |
| Newport |
Internet | |
| Newport |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
-
Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
-
william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
-
Jon Payne
(@MrJonPayne) reported
from
Bristol, England
For weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?
-
Sam Hall 🏴🐾🐾🌈
(@SamHallWales) reported
from
Cwmbran Central, Wales
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
-
Natalie Brereton
(@NatalieBrereton) reported
from
Bristol, England
@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?
-
Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
-
S T Jones
(@STJonesx) reported
from
Alway, Wales
Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
-
S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
-
MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
-
Amy
(@Yippers) reported
from
Bristol, England
@Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?
-
Codewolf
(@Codingwolf) reported
from
Bristol, England
Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!
-
Eugene O’Carroll
(@bigjeans68) reported
from
Langstone, Wales
Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
-
Dani 💋
(@92danielleyoung) reported
from
Alway, Wales
What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
-
Buttercup🧚🏾.
(@_Shafleek) reported
from
Bristol, England
o2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2
-
🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
-
Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
-
gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
-
Amy
(@Yippers) reported
from
Bristol, England
@O2 must be having a bubble. No data or voice for the last few hours. I’ve been out and about in Bristol with others who are on O2 but they’ve not had any issues.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Liane Sara Wilce
(@liane_wilce) reported
@O2 just wanted to let you know the awful customer exp I had today with your team. 2 hours and 2 seperate phone calls passed from department to department and the result...a jiffy bag and a refund policy as you cant fulfil my order. Will be taking my business elsewhere !!!
-
TUNA
(@catshagga) reported
@O2 I am both o2 and Virgin media customer, under the same address, but I can’t seem to get the volt on benefits ad the websites just bounce me back of one another? Please help
-
Chris
(@chris_routley) reported
@O2 If I’ve set mobile data to off this should not be over ridden regardless otherwise what’s the point in being able to turn it off. I’ve never had to do this with any other network.
-
Mxx
(@mxx1969) reported
@O2 I have done. Still no service. Please furnish me with a contact telephone number to discuss this with someone who can give a comprehensive explanation. Thank You.
-
Robbie Chuds
(@ROBBIECHUDS) reported
@O2 any update on when normal service will be back in the SS12 area? I only have a mobile phone so going this long without suitable service is not great
-
Alarna
(@AlarnaIndra) reported
@O2 Been in contact with your customer service team twice this week about a number swap and still nothing has been resolved even though the last person said she had escalated the issue to be resolved within four hours and it never happened.
-
DazzledMin
(@DazzledMin) reported
@O2 hi, I was wondering if anyone can help me. Since I switched my number over to yourselves over been facing difficulties with making phone calls and sending text messages. Can you help with why this is happening?
-
SUE HYDE
(@naturesgreat) reported
@O2 having trouble changing my email address on app. Went to manage contact details, was asked to change password, have done but now it won't do anything. Please help
-
James Williams
(@JamesWilliamsNW) reported
@duolingo hey guys, I don't seem to be able to redeem my Duolingo plus code from @O2 , any chance I can get some help?
-
Rebekah Elvidge👻
(@RebekahElvidge) reported
@O2 hello, I’ve changed tariff recently and the new tariff will be live from my next bill date. However in the meantime I’ve tried to top up with a data bolt on (I’ve run out) and it won’t let me - please can you help?