O2 Outage Report in Caldicot, Monmouthshire, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent O2 outage reports came from the following cities: Newport and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Anthony Teagle
(@teagle_anthony) reported
from
Bristol, England
@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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Lawrie The80sBoy 🎺🐕🇪🇺🕊
(@The80sBoy) reported
from
Bristol, England
@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Richard Giles
(@Gilly_76) reported
from
Bristol, England
@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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gareth bird
(@Garethbird85) reported
from
Newport, Wales
@O2 can someone from customer service contact me please
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Hayley
(@Hayeley) reported
from
Cwmbran Central, Wales
@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Phoenix L Rain
(@phoenixrainfit) reported
from
Kingswood, England
@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Fi Q - Quinntessentially 🌻 💜
(@fi_q) reported
from
Bristol, England
@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Callum Crowley
(@callumcrowley) reported
from
Liswerry, Wales
@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
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Hollie Marie
(@iAmMissHollie) reported
from
Kingswood, England
@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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S T Jones
(@STJonesx) reported
from
Alway, Wales
When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴
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Mike Rodwell
(@mbrodwell) reported
from
Hambrook, England
@O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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S T Jones
(@STJonesx) reported
from
Alway, Wales
3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ethelready
(@Ethelready2) reported
@O2 why have you switched off 4G calling from my account? Presumably credit for this unannounced cancellation of service will be immediate?
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LadyLeveret © ™
(@LadyLeveret) reported
Nice one @O2 ... You have just made me EVEN MORE angry with your response. What IS it with these companies?? They are COMPRISING MY identity with documents that they have had for THREE years yet won't help me 🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Claire Thomas
(@ClaireT08086454) reported
@O2 can’t enter any of the prize draws keeps saying there was a problem try again later?
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Katie
(@LondonKT) reported
@O2 my data is completely unusable since moving to Manchester. Support haven’t helped. How do I cancel and move to a new network without any extra fees?
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Claire Thomas
(@ClaireT08086454) reported
@O2 Never had a problem in the past
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Living My Dreams!
(@curlycocktail) reported
So angry! @O2 have lost my phone number of over 15 years! THE WORST UK NETWORK. Incompetence doesn’t even come close to it!
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Karen Harvey
(@KarenHa82677464) reported
@O2 the holiday voucher link not working, it won’t let me enter
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Christine Parra
(@ChrissiePM) reported
@O2 that’s now more than an accumulated 15 hrs on the phone to customer services plus a visit to a local store and still no one able to resolve the issue. Shocking customer service. Will be changing provider.
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E M M
(@_emm1996x) reported
@O2 had no signal at all for the past 24 hours, nothing to do with location as I’ve been moving around. Problems here?
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Natalie
(@natalie_p_16) reported
@O2 no phone signal since Sunday. Still not working and no timescales provided. No notification from o2 that phone mast down in my area either. Pls help with timescales