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O2 outages and service status in Caldicot, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Caldicot, Wales

The most recent O2 outage reports came from the following cities: Bristol.

CityProblem TypeReport Time
Bristol Total Blackout 26 days ago
Bristol Total Blackout 1 month ago
Bristol Internet 1 month ago
Bristol Total Blackout 1 month ago
Bristol Phone 1 month ago
Bristol Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • Codingwolf
    Codewolf (@Codingwolf) reported from Bristol, England

    Hey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!

  • SamHallWales
    Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MrJonPayne
    Jon Payne (@MrJonPayne) reported from Bristol, England

    For weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • 92danielleyoung
    Dani 💋 (@92danielleyoung) reported from Alway, Wales

    What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • EndOfTerror
    End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • The80sBoy
    Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • Kaseymay07
    Kasey Knight (@Kaseymay07) reported from Bristol, England

    @O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • nathanbarrett76
    Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • NathFerguson
    Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • fi_q
    Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

  • teagle_anthony
    Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • Taxiboi3583
    Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales

    @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated

  • SimonBogdon
    Simon (@SimonBogdon) reported

    @O2 hi hopefully you can help me …I was looking to get both an iPad…when I spoke to your colleagues at the contact centre they told me that none of the eSIM contracts have roaming included (roaming is important for me …..

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 are stealing from it's customers by making it impossible to claim our rewards. This will also be passed onto the ombudsman as your complaints service is ****! #evidenceforombudsman

  • countycasual77
    MR NICE (@countycasual77) reported

    @O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks

  • pb1982
    PB1982 (@pb1982) reported

    After 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2

  • EIHLMalcontent
    Hockey Malcontent (@EIHLMalcontent) reported

    Dear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.

  • Roxannedkgg
    Roxanne (@Roxannedkgg) reported

    @O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway

  • Jimmy_Riddle71
    Andy (@Jimmy_Riddle71) reported

    @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

  • DarranMacm95394
    Darran MacMaster (@DarranMacm95394) reported

    @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

  • noelleplay
    *️⃣ (@noelleplay) reported

    @O2 Well the further issue is that the tickets are sold out lol