O2 outages and service status in Caldicot, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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S T Jones (@STJonesx) reported from Alway, WalesWhen you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.
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Nath (@NathFerguson) reported from Bristol, England@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞
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τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, EnglandI'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises
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Amy (@Yippers) reported from Bristol, England@Thistlemoon11 @O2 You’re a lot more patient than I am. Are you not tempted to join another network with better coverage and shorter timeframes to resolve network issues?
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Eugene O’Carroll (@bigjeans68) reported from Langstone, WalesShocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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Jason side (@jason_side) reported from Bristol, England@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬
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gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
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Nath (@NathFerguson) reported from Bristol, England@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
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Jon Payne (@MrJonPayne) reported from Bristol, EnglandFor weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Nath (@NathFerguson) reported from Kingswood, England@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Chris Edgerley (@ChrisEdgerley) reported from Bristol, EnglandYou’re phone signal in #Bristol @O2 is shocking! #nothappy #thinkingofleaving
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Booth (@nicknickster) reported@TomTugendhat @O2 @vodafone Exactly. They all share one network of masts now so no-one has an incentive (or an ability) to provide a better service
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Slevern (@Slevern00p) reported@O2 why is your app so crap. It should be easy to use it’s absolute trash. I just want to check my bills and all it does it’s send links, everything appears to external to the app. Sort it out
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Thom Watson (@thomwatson) reported@O2 @RealToffeeCelt No you’re wrong in Selby I’ve had to buy an EE virtual sim to put alongside my O2 because there’s barely any data signal. As soon as my O2 contract is up I’m off chaps. Have been with you 15 years almost and it’s become so much worse.
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Mr H (@silestanix) reportedFantastic @O2 you guys just get better, still can't call or message out here and it's an emergency situation... Cancelled direct debit today. Until you guys can compensate me for this ****** service, bill will not be paid. Seeing as I've had no calls service etc, that's fair.
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RichardAngell (@Groundhopperno1) reported@O2 After 25 years as a customer, I’ve discovered the hardest part isn’t getting a mobile signal- it’s making a complaint. Broken forms, unmonitored complaint emails, missed promises, no updates and a 28-day wait for a response. Quite remarkable customer service.
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Shana Hendry (@Happyengland79) reported@zaarito @O2 They've been having issues with it since they changed it! Loads of complaints as people can't access the simplest of information but they have done nothing. #evidenceforombudsman
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Mr H (@silestanix) reported@O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.
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Craig-David (@CraigGodders) reported@O2 can I legally leave my contract with you because of how poor the signal is? There’s a good mile square ld of my town I can’t get any 4g at all.
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Mr H (@silestanix) reported@O2 I've already submitted a formal complaint, I'll be asking for my PAC Code when I'm back in the UK next week. Enough is enough. I will also be withholding payment of line rental for this billing period, as the service has been non existent, I still cannot make phone calls.
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AB (@socksandaphone) reported@O2 Following link on priority for Sienna Spiro Manchester 02/03 and keep getting Ticketmaster page saying presale is happening now, but no option to buy. Same for other artists. Want to try and get Muse tickets tomorrow. How can I resolve the issue. No VPNs, blockers etc used.