O2

O2 Outage Report in Caldicot, Monmouthshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Caldicot, Monmouthshire, Wales 12/16/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caldicot, Monmouthshire, Wales

The most recent O2 outage reports came from the following cities: Newport and Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomNewport Phone

Community Discussion

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O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • mbrodwell Mike Rodwell (@mbrodwell) reported from Hambrook, England

    @O2 I have been plagued by cold calls from you guys of late offering a discount on my service. I don’t even have a contract with you! Today, exasperated, I requested my number be removed from your list and that I was pissed off receiving these calls. I was told to “**** off”

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • Gilly_76 Richard Giles (@Gilly_76) reported from Bristol, England

    @o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • STJonesx S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • NatalieBrereton Natalie Brereton (@NatalieBrereton) reported from Bristol, England

    @O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?

  • iAmMissHollie Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Why does @O2 make it impossible to end your contract with them? I don’t need airtime on my iPad anymore & it’s been paid off for like a year but for the life of me I can’t cancel it anyway 🥴

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • phoenixrainfit Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jcassidy2 James Cassidy (@jcassidy2) reported

    @O2 the priority app was working fine all week after last Wednesdays incident…until today when just before the odeon tickets are “released” on hen it wouldn’t log me in, then once I got logged in at 14:01…it said out of stock…how many tickets were available? Fake offer! Lies

  • EverittMadelyn Madelyn Everitt (@EverittMadelyn) reported

    @O2 Would you know if I Am I able to get out of my contract if it lasts much longer? I really need working internet throughout the day so will have to move to another network soon

  • dualreads Clare Stone 🏳️‍🌈 (@dualreads) reported

    @O2 After being unable to complete an upgrade payment HAS been taken from my bank account ISNT showing on my o2 account and every single customer service department bounces me to the next. I am extremely frustrated.

  • LauraMDietz Laura Dietz (@LauraMDietz) reported

    @Bluwhitehoops @O2 I was logged in at 1400 but then it said it had a problem twice. Came out the app and then couldn’t get back in! Then they were gone!

  • lovebug_rita 🌈 ✨ Ritz ✨ 🌈 (@lovebug_rita) reported

    @O2 @AbigailNorris_ There was a problem and we've been notified Please wait a moment and try again. If the problem persists please come back and see us soon. this message has been all day on the website

  • kwfoster72 Kerry Foster (@kwfoster72) reported

    @O2 hi my odeon cinema code isn’t working can you help?

  • desmondfordeUK Desmond Forde (@desmondfordeUK) reported

    @O2 just spent 45 mins trying to get an odeon ticket on priority. Screen froze for 10 seconds when they came available then 45 mins of there is a problem with you request. No a positive experience at all

  • NikhilKeshwala7 Nikhil Keshwala (@NikhilKeshwala7) reported

    @O2 #O2Priority has stopped working for me since it's been changed to the weekly one and I'm unable to get my odeon code! "There has been a problem with your request" when I click "Use now"

  • scouser_abroad Scouser Abroad (@scouser_abroad) reported

    @O2 I've tried to get O2 priority cinema tickets 4 weeks in a row now, literally seconds after they are released at 2pm. Instantly says 'sold out' every week. How is this even possible? Please help.

  • christesla 🏳️‍🌈Chris Danks (@christesla) reported

    Mistake of the year: yesterday I got a pack code from @EE as @O2 was much cheaper. Provided a pac so number moves tomorrow. Went out to my usual places today & did some sim swaps between ee/o2 eSIM and wow is @o2 slow! I’m now on the phone with ee & trying to stop the port!