O2 outages and service status in Caldicot, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
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Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
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Nath (@NathFerguson_CM) reported from Bristol, England@O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡
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Natalie Brereton (@NatalieBrereton) reported from Bristol, England@O2 with all due respect, your phone service is absolutely ******* horrendous. No 4G in Bristol although I live centrally and my phone constantly tells me I have no internet connection. It’s such bollocks considering how much I pay a month. @VodafoneUK can you help me?
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AlexJ (@alexjbooks) reported from Bristol, England@DPDgroup_news for over a week now you have held an iPhone 14 from @O2 and refuse to deliver it to me due to an error by o2 in the address. Neither of your companies customer service will take ownership. o2 simply tell lies. DPD put the phone down. WILL EITHER OF YOU SORT THIS?!
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1 Club Utd (@1ClubUtd1) reported from Bristol, England@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination
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Chris Edgerley (@ChrisEdgerley) reported from Bristol, EnglandYou’re phone signal in #Bristol @O2 is shocking! #nothappy #thinkingofleaving
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Anthony Teagle (@teagle_anthony) reported from Bristol, England@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Nath (@NathFerguson) reported from Kingswood, England@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit
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S T Jones (@STJonesx) reported from Alway, Wales3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales@O2 why is my signal often very poor and I mean often and very very poor?
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Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!
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Buttercup🧚🏾. (@_Shafleek) reported from Bristol, Englando2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Richard Giles (@Gilly_76) reported from Bristol, England@o2 can you help me activate my phone sim, I’ve rang countless times to no avail. Why is this so difficult.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ari ♡ twice london !! (@starryyarii) reported@O2 **** you
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Vankomisin (@omer_ygnbrc) reported@debra_w_hughes @O2 Same issue; @ThomXTech on X resolved it.
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David MacGregor (@DavidMacG1972) reported@O2 @davehpayne ANOTHER awful response O2, really is this how I get treated as a customer for must be 20 years now
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Jasmine Chandler (@JasmineRisely) reported@O2 Hi - yes it’s saying it’s all fine. What else can I do? My signal is shocking at the moment everywhere but others on o2 aren’t having the same issue.
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Darren Coomer (@coomerdarren) reported@O2 Unfortunately this doesn't work once ive entered my email address it asks for a password and thats it really pissed off
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marny (@mrmarny) reported@O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?
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Julie Wong E (@Landygirl87) reported@O2 why is trying to contact customer service hard, 4445 doesn’t work, live chat is useless, is there no human I can talk to?
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vicky mccabe (@vickyx26) reported@Happyengland79 @O2 We are in the exact same boat. Been waiting since January and had a nightmare getting through to any of them! Only refunded last week after we contacted morning live and they contacted o2. Worst company EVER
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Sian Evans (@Goodevansmedia) reported@O2 Have been a long term customer & 2day asked Tottenham Crt Rd shop 4 tech support to download email app. Asked ME what IMAP is, I asked them if they knew - no. Walked out. A waste of my time. Maybe they sell better than provide tech help. Any ideas where to go now for help?
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King Bungle (@sambungle) reported@O2 for 18 years I’ve had phone reception whilst at work and it was always perfect, now nothing at all for the last couple of months! What is going on? Other staff menebers are having the same problem too, I use my phone for work now I can’t. Bradford area