O2

O2 Outage Report in Caldicot, Monmouthshire, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Caldicot, Monmouthshire, Wales 12/26/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caldicot, Monmouthshire, Wales

The most recent O2 outage reports came from the following cities: Newport and Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomNewport Phone

Community Discussion

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O2 Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • 1ClubUtd1 1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

  • 1ClubUtd1 1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

  • iAmMissHollie Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

  • NathFerguson Nath (@NathFerguson) reported from Kingswood, England

    @O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • M_patrice_G Patrice (@M_patrice_G) reported from Bristol, England

    @O2 are there signal problems in bristol i havent been able to get signal for hours

  • jason_side Jason side (@jason_side) reported from Bristol, England

    @O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • phoenixrainfit Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • uttley_kelly Kelly Uttley (@uttley_kelly) reported

    @O2 Complete joke!!!! Whoever publishes this tweet clearly hasn't been keeping abrest of all the issues customers have had today!! Think there's a fair few aggrieved customers today!!

  • dreamkatchme KatKat (@dreamkatchme) reported from Gosport, England

    @O2 How? The app has literally been down since 8 this morning so how? It was working for me until then and kicked me@out. I’ve been trying to get back in ever since and now the tickets are all over the resale sites at a ridiculous price. Disgraceful.

  • Ando_Bex MrsA (@Ando_Bex) reported

    @O2 I honestly don’t know who you have sold them to! Disappointed that the app has been down since last night and not worked all day. Then I know of people who have managed to get them through other sites when they aren’t even an o2 customer. Don’t promise things if you can’t deliver

  • treathmorvoren 💜 (@treathmorvoren) reported

    @O2 Absolute joke. Myself and several family members were trying repeatedly all day to get online and the website was down. Still waiting for my code to be texted to me after entering my mobile number 92747991747 times!!! How the hell did anyone get tickets?!

  • NewMrsHardham New Mrs Hardham (@NewMrsHardham) reported

    @O2 Pretty impressive considering your app has been down all day across multiple devices and is still down now.

  • josparks78 Joanne Sparks (@josparks78) reported

    @O2 Don't see how when it's been down all day!

  • FieryVision1 FieryVision Team Vision/GR Fam (@FieryVision1) reported

    @O2 How have you sold all the tickets the app has been down since 9 am so please tell us who you have sold the tickets too pathetic excuse for a company you should always have a back up when it comes to server being over ran with people it’s pathetic

  • AJN2793 Andy Naylor (@AJN2793) reported

    @O2 @O2 i want to cancel my contract your ******* shite!

  • Mr_Stevo87 Stevo (@Mr_Stevo87) reported

    @O2 How can you sell out when no-one could get on your awful app? Oh that's right, all been bought by touts using bot accounts. Some being sold for £1400.

  • cavey136 jo (@cavey136) reported

    @O2 I have been a loyal o2 customer for years because i like the o2 presale and have used it for other gigs. However today you have really let yourselves down. Absolutely gutted have tried all day and got nothing!! You should have adequate systems in place to cope with the demand