O2 outages and service status in Caldicot, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
-
Codewolf (@Codingwolf) reported from Bristol, EnglandHey @O2 I get approx 12 texts a day from you with the message "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help." 4 while typing this tweet.... Knock it off!!
-
Jason side (@jason_side) reported from Bristol, England@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬
-
Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
-
Hollie Marie (@iAmMissHollie) reported from Kingswood, England@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.
-
Anthony Teagle (@teagle_anthony) reported from Bristol, England@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over
-
1 Club Utd (@1ClubUtd1) reported from Bristol, England@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination
-
MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
-
1 Club Utd (@1ClubUtd1) reported from Bristol, England@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
-
Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England@o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!
-
Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
-
Buttercup🧚🏾. (@_Shafleek) reported from Bristol, Englando2 need to be refunding me some money or taking money off my next phone bill because my signal has not been working all day 😒 @O2
-
leanne bodenham (@lelebodenham) reported from Magor, Wales@BLapham_8 @O2 All day yesterday and today I’ve had problems x
-
The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales@O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all
-
MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
-
Jon Payne (@MrJonPayne) reported from Bristol, EnglandFor weeks and weeks @O2 have failed to close an account they know to be fraudulent and now they're chasing us AGAIN for a £5,000 bill which ISN'T OURS. Any ideas how we can get some help with this @BBCWatchdog?
-
Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
-
Patrice (@M_patrice_G) reported from Bristol, England@O2 are there signal problems in bristol i havent been able to get signal for hours
-
Nath (@NathFerguson) reported from Bristol, England@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence
-
Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
-
gareth bird (@Garethbird85) reported from Newport, Wales@O2 can someone from customer service contact me please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
George Nick Gorzynski (@g30r93g) reported@TomTugendhat @O2 @EE coverage means nothing if signal strength is so abysmal the network becomes unusable
-
any other leader would be 20 points ahead (@anyotherleader1) reported@O2 @TomTugendhat Your signal is dogshit. I can get signal on o2 outside your o2 store on market street in Manchester
-
russell (@wellerfan01) reported@O2 you have had my ‘deposit’ for 7 days, no email, no call, I was told the credit dept would look at it and would be back to me in 24hrs. When I spoke to someone they said actually it’s 48hrs, then Friday I was told 72 all have passed - I’ve been a customer for over 15 years ??
-
Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedI want to scream, as so often with ‘customer service’ [sic] these days. @virginmedia and @O2 have merged; neither of my passwords works. I click a link to reset and all I get is ‘verification of email address’ not ‘reset password’. So fed up.
-
Tom Tugendhat (@TomTugendhat) reportedI’m in Dulwich. One of the more expensive areas of London, supposedly a global city, and I’m getting worse mobile phone reception that I did in Kabul a decade ago. I pay for two contracts: @O2 and @EE and neither is reliable so I can’t work. Mobile phones are useless in vast areas of Britain and have got worse. You can never work on a train, unlike in France. But we’re spending £4.5 billion in bike lanes and crossings. This government is prioritising virtue signalling vanity projects when we need infrastructure urgently.
-
Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported@TomTugendhat @O2 @EE Yes Tom, but the objective is to maximize profit NOT provide you with a functioning service. Golden rules of Capitalism: 1. Charge the maximum you can get away with. 2. Deliver the least you can get away with.
-
Max Wilson (@waxwellmilson) reported@TomTugendhat @O2 @EE Very stupid post. The reason we don’t have better signal in Dulwich (where I live) is because the NIMBYs opposed putting in a small signal tower which would have boostedg the coverage. As a result, a small dead zone around College Road exists.
-
Stevie Brown (@SASBroons) reported@Sky & @O2 Update: EH268NZ Sorry, we're carrying out some upgrade work in this area. To help improve our network. While we do this, you'll have some trouble with your calls, texts and data but we're working as fast as we can to get things sorted.Should be back by 8pm on 10/06/26.
-
Benno 🎸 (@_teambennett9) reported@TomTugendhat @O2 @EE Yet again. Why did you do nothing about this on the 14 (awful) years your party were in government? All you do is piss and moan about things you could have fixed, but didn’t !
-
Nick (@Nickvilla20) reported@Danjsalt @TomTugendhat @O2 I just switched from O2 to 3 and my phone signal improved dramatically and my bill was lowered by 50%.