O2 Outage in Bradford-on-Avon, Wiltshire, England

@O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

@O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

@O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

@O2 I have been with you for twenty years. Apparently, even though you have reduced my signal down to one bar rendering my phone useless, I just have to accept that and keep paying my monthly subscription whilst in contract. Can you explain to me how that is acceptable.

@O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

@andy_roo90 @O2 Glad you’re not the only one... in Bath and at home I struggle to get any bloody signal. They’ve promised me a booster box but never materialised

@O2 are there signal problems in bristol i havent been able to get signal for hours

@O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

Helen is trying to download 1.8Mb on @O2 4G, It’s painful and still going even while I type this slowly. Just as bad as @EE slow poor signal quality everywhere. It’s almost as if a new service is coming 🤔 3 minutes and counting

@O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

@O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

@O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

@o2 you put the phone down on me because I wanted to speak to shift leader. @Discrimination

@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

@O2 Bs4 3dr you don't want to help, it's been like this for 6months now!! 🤬

@O2 I would just like to ask why my signal is so shocking, I can’t get signal anyware in my house or when I leave I rarely get signal. Is there a chance you could please check your signal systems as being in the Center of Bristol and having no signal is not customer satisfaction!

@O2 how long does it take to fix a mass it’s been over two weeks and it’s getting beyond a joke now. 😡😡😡

@O2 I wanted to bring this to your attention. I have been a customer with o2 all my life but because of my experience in the bath o2 branch with James I am moving to a different company! His customer service was horrendous and he was very rude! I can go into more info if needed!

@O2 The problem is that your DNS server at 87.194.0.51 for some reason does not resolve the domain. You’re not showing the site, rather than blocking it.

@O2 I just need to give my pac code to join.....your phone line is sending me to myo2 but it won't work. Help!

@QwentyJ @Ofcom @O2 @ICOnews No apology no resolution policy from @O2 for letting this happen. #karma will get its way eventually, I am sure.

@O2 I'm a new customer waiting for my sim.Says it dispatched a week ago, yet nothing arrived so far. Tracking is impossible because the tracking number is not recognised at Royal Mail. Already received my first bill..but no sim :(

its ridiculous that I had to call @lycamobile @LycamobileUK 9 TIMES, and threaten to try trading standards involved before they resolved my issue! I'll only be using them for 1 month then I'll be using a different phone service provider! Someone like @O2 @giffgaff @EE @Vodafone

@MrsHendy2010 @O2 Hi Stacy, Sorry to hear about the inconvenience you are having, but you would need to contact the network ad see if they can re activate your umber till Monday. - Jats

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha